Exploring key trends in digital experience beyond the museum sector | MW2016: Museums and the Web 2016
There is no generic silver-bullet solution for successfully engaging audiences with museums—or everyone would be taking exactly the same approach. Looking left and right to your nearest comparable organizations might give you some useful working examples to emulate, but what if you were to also look beyond the museum sector to gain understanding and inspiration from the wider cultural and business landscape? What examples would be most relevant to a museum’s operating context, whether large or small? What new approaches might better enable you to meet your mission? And how can digital be better leveraged to improve the visitor experience? Having left positions within museums in the United States and United Kingdom, we have spent the last two years working within the broader cultural sector, as well as researching companies across industries as varied as travel, hospitality, banking, retail, and more. During that time, we’ve had the opportunity to reflect on larger trends, including the development of organizational strategies to bridge gaps, techniques to support efforts, and ways to lead progress. We have also encountered the use of various methods to execute on those strategies and have observed their impact. Perhaps most relevant, we have witnessed how companies are facing the changing relationship of physical and digital and the emerging formats and technologies that enable new kinds of experiences. Where do museums fit within these broader trends, and what lessons can be gleaned and applied within the museum sector right now and in the near future? This paper and associated conference presentation look at key issues facing museums and explore how some of the broader trends and approaches beyond the field can be distilled and used to inform, support, or amplify the work currently taking place within museums.
mw2016  Museum  trends  Strategy 
10 hours ago
Leveraging CRM Data for Audience Segmentation — AMT Lab @ CMU
It is important to note that social CRM data is a supplement and not a replacement to traditional CRM data. Comparatively, the two types of CRM share similarities but also each feature distinct characteristics. Traditional CRM is more data-driven and process-centric, as it records customer behavioral information. On the other hand, social CRM is content-driven and conversation-centric as it focuses heavily on tracking social communications. Traditional CRM data can be more operationally-focused and Social CRM data is people/Community oriented.
10 hours ago
Field Study: Benchmarking Visitor Behaviors and Mobile Device Usage in the Museum
Wow, it certainly seems texting with a museum has quickly become all the rage! We couldn’t agree more. As we begin the experience design and active prototyping phases to our museum chatbot project, we will rely on user input as much as possible. After all, even though we’re developing a bot, we’re really designing for humans who will be interacting with the bot. That’s why we’ve spent the last few weeks performing visitor field studies in three of our four museums: Carnegie Museum of Art, Carnegie Museum of Natural History and the Carnegie Science Center.
Carnegie_Museums_of_Pittsburgh  chatbot  mobile  app  audience_research 
10 hours ago
What is QRator? | QRator
QRator allows visitors to type in their thoughts and interpretations of museum objects and click ‘send’. Their interpretation becomes part of the object’s history and ultimately the display itself via the interactive label system to allow the display of comments and information directly next to the artefacts.
participation  University_College_London  user_generated_content  collection  exhibition 
Radical Trust Works: An Investigation of Digital Visitor Generated Content and Visitor Engagement in Museum Spaces - UCL Discovery
Visitor generated content projects are becoming increasingly significant in the development and delivery of engaging visitor experiences in museums in the UK, but the rationale behind them and the impact they are having on not only visitor engagement but also museum practice are not always clear. There is a requirement to understand and articulate the impact of digital visitor co-creation in the museum environment and to discuss the challenges of implementing digital innovation projects in museums and the implications this has on institutional change. This thesis presents an investigation into the potential of digital visitor generated content applications in museum spaces to foster visitor engagement. The study emphasises that in order to develop engaging digital visitor generated content applications, museums must radically trust their visitors. As part of this research two digital visitor generated content systems were designed, tested, implemented and evaluated in three museums in the UK; the Grant Museum of Zoology, UCL, the Imperial War Museum, London and the Imperial War Museum North, Manchester. This thesis discusses the process of inception to evaluation of these applications and considers their impact on visitor engagement and goes on to investigate the challenges they bring to implementing digital innovation in a museum environment. Two key issues came out of the research into digital visitor generated content; the importance of radical trust and the fact that post moderation with digital visitor generated content does work. Additionally this thesis identified a number of challenges about the way that digital innovation projects are conducted and how they could be overcome, and finally some recommendations are offered for museums seeking to undertake digital innovation projects in the future.
research  participation  user_generated_content 
Sharing Nature | Wellcome Collection - Wellcome Trust
Our Sharing Nature project is part of our current exhibition ‘A museum of modern nature’. All the objects in the exhibition have been donated by the public. But since we want everyone to have a say about what we collect and display, we're also looking for online submissions.
wellcome  participation  exhibition 
Share your #LondonView with the Museum of London
The Museum of London is launching #LondonView, collating social media posts to tell the story of life in the modern city. Find out how you can take part and add your view of the city now and in the future.
social_media  museum_of_london  London  participation 
#citizencurators | Media Wall | The Photographers' Gallery
#citizencurators is a Twitter project which documents the way Londoners responded to the Olympics of 2012. It aims to show how the contemporary history of London2012 could be recorded by the people who experienced it without the filtering of an institution. 
Twitter  Photographers'_Gallery  social_media  Olympic_Games 
Pulse installation by Tekja, live analysis of Twitter at the Museum of London-
Pulse, a new installation at the Museum of London, tracks social media live to see what Londoners are thinking and tweeting about. Ever wondered whether people online liked London or which emoji was most popular in your borough?
social_media  museum_of_london  installation 
ACM International Conference on Tangible, Embedded and Embodied Interaction (TEI)
The ACM International Conference on Tangible, Embedded and Embodied Interaction (TEI) addresses issues of human-computer interaction, novel tools and technologies, interactive art, and user experience. The work presented at TEI has a strong focus on how computing can bridge atoms and bits into cohesive interactive systems. The intimate size of this single-track conference provides a unique forum for exchanging ideas and presenting innovative work through talks, interactive exhibits, demos, hands-on studios, posters, art installations and performances.
interactive  conference 
4 days ago
Since its beginning in 1974 as a small group of specialists in a previously unknown discipline, ACM SIGGRAPH has evolved to become an international community of researchers, artists, developers, filmmakers, scientists, and business professionals who share an interest in computer graphics and interactive techniques.
conference  interactive 
4 days ago
twoway.st - an independent explorer for the British Museum collection
This project is not that. This is a sketch made quickly to explore what it means to navigate a museum catalogue made of over two million records. It's about skipping around quickly, browsing the metadata as if you were wandering around the museum itself in Bloomsbury, or better yet, fossicking about unattended in the archives.
British_Museum  generous_interfaces  collection 
4 days ago
At the University of Applied Sciences Potsdam, »Visualizing Cultural Collections« (Visualisierung kultureller Sammlungen) is a research theme, within which new forms of graphical user interfaces are developed to support the exploration of digitized collections. Researchers and students from various fields such as interface design, informatics, and cultural sciences are conceiving, prototyping and evaluating novel visualizations techniques that are aimed at enabling interactive examination of cultural objects.
collection  generous_interfaces 
6 days ago
VIKUS – Urban Complexity Lab
The research project »Visualizing Cultural Collections« (Visualisierung kultureller Sammlungen) investigates graphical user interfaces and the potentials inherent to visual exploration of digitized cultural collections. Within the scope of the project, researchers from various fields such as information visualization, interface design, and cultural sciences, will develop and evaluate graphical interfaces that are aimed at enabling interactive examination of cultural objects. The project will liaise closely with cultural collections (e.g. museums, libraries and foundations) as cultural partners, as well as with developers of media databases.
collection  generous_interfaces  research 
6 days ago
Audience-centered product development: establishing a digital product development framework at Te Papa – MW17: Museums and the Web 2017
As we all know, ideas for digital products can come from all parts of an organization and can be all shapes and sizes. How do we make sure we are actually working on the most relevant products for our audiences and using finite resources as best as we can? In late 2015, in the lead up to a five-year program of museum renewal, Te Papa established a new digital strategy, traversing audience-centered digital product development, transformation, and digital capability-building. As part of this strategy Te Papa developed and implemented a new Digital Product Development Framework (DPDF). The DPDF was a new set of digital processes grounded in Lean and Agile methodologies to help teams identify, prioritize, and validate ideas; to manage resources, deliver new product, and continuously improve existing Te Papa’s digital products and platforms. It consists of a set of clearly defined steps, using product development and managed product lifecycle practices common in digital-first businesses—and includes a starter pack of the best and most relevant tools we could find from Lean, Agile, and Design Thinking. The framework guides the product team through the development of potential product ideas from ideation, through prototyping, procurement, agile development, launch, and ongoing care and continuous improvement. It also allows for the wider organization to see all the work happening at any time, prioritize, and constantly manage risk. The DPDF itself was developed in a lean, collaborative, and iterative fashion. This presentation will discuss the development of the DPDF; the tools that form the main components; the roll out, training, and reception; and of course, the difficulties with actual implementation.
Te_Papa  product_manager  Strategy  mw2017 
7 days ago
Setting Our Apps Free – The Jewish Museum – Medium
In an effort to be truly accessible and responsive to the evolving digital needs of our visitors, as well as those who may never have the opportunity to visit us in person, the Jewish Museum recently completed a major legacy content migration of all of its past audio guide tours from app to streaming online through the audio distribution platform SoundCloud, complete with transcripts. Featuring in-depth commentary for some of our most acclaimed exhibitions, from Isaac Mizrahi to Marc Chagall, our audio guides are now available for any user to explore on a desktop or mobile, anywhere, anytime.
Jewish_Museum  audioguide  streaming  bloomberg  app 
7 days ago
Home | unthinking.photography
Unthinking Photography is a new online resource from The Photographers' Gallery digital programme that explores, maps and responds to photography's increasingly automated, networked life.
Photographers'_Gallery  publishing  photography 
7 days ago
ReBlink | AGO Art Gallery of Ontario
Using a custom app for smartphones and tablets, visitors use their device’s camera to unlock Mayhew’s modern twists on historical works of art. Mayhew highlights how much we have — and haven’t — changed over time, inviting visitors to look at paintings such as Evisceration of a Roebuck with a Portrait of a Married Couple, Drawing Lots and Marchesa Casati through his unique 21st century lens. By looking at a selected work using a smartphone or tablet, visitors will see something unexpected – the painting’s subjects coming alive, reflecting a vision of our daily reality in the 21st century.
app  augmented_reality  Art_Gallery_of_Ontario 
7 days ago
CC Search prototype
Use this prototype to find images that you can use and remix across several open archives. Give us your feedback to help us design a front door to the commons.
creative_commons  search  Europeana  Metropolitan_Museum_of_Art  new_york_public_library  Rijksmuseum 
7 days ago
Van Gogh, Monet, and... Mackinac Island? How CC Searchers are searching the commons - Creative Commons
Met searches make up 66.42% of total searches and Van Gogh, Monet, Botticelli, and Picasso are the most searched terms overall (irrespective of institution), followed by cat and dog.
The impressionism and post-impressionism list is the most popular institutional list followed by the masterpiece paintings list, but /list/mine is the most popular list overall. (duh!)
creative_commons  art  Metropolitan_Museum_of_Art 
7 days ago
Carne y Arena part 2 - Notes on VR Cinema Design - The American Society of Cinematographers
This post offers notes on the aesthetic and technical design of Virtual Reality Cinema brought up by seeing Carne y Arena, the VR masterpiece created by Alejandro G. Iñárritu with Emmanuel Lubezki, ASC, AMC, with the support of Legendary Entertainment and the Fondazione Prada.
vr  documentary 
7 days ago
Carne y Arena part 1 - VR by Alejandro G. Iñárritu with Emmanuel Lubezki, ASC, AMC - The American Society of Cinematographers
This post is simply my personal account of an extraordinary VR experience. My colleague Noah Kadner will be covering this installation in detail for American Cinematographer magazine in a few months, so I did not reach out to the filmmakers or ILMxLAB for detailed technical information. 
vr  documentary 
7 days ago
Iñárritu’s ‘Carne y Arena’ Virtual Reality Simulates a Harrowing Border Trek - NYTimes.com
Museums will most likely provide a better context for this powerful three-room installation than the world of cinema. Mr. Iñárritu’s virtual reality, or VR, project has a sternness and resolve similar to some of his previous movies, notably the survivalist epic “The Revenant” and the California-Mexico strand of “Babel,” which netted a best director prize here in 2006. But “Carne y Arena” is not a film, and it succeeds by acknowledging that virtual reality is a wholly different medium, posing different theoretical and narrative challenges. Editing, essentially, is gone. Framing is gone too. Characters must be positioned in three dimensions, not just two. The medium is almost a hybrid of video game and live theater, and to excel, you have to think like a philosopher as much as a techie. “Carne y Arena” took Mr. Iñárritu four years to figure out — he made the relatively low-tech “Revenant” in the process — but he got there.
VR  New_York_Times  documentary 
7 days ago
Innovative Applications and Data Sharing with Linked Open Data in Museums: Exploring Principles and Examples – MW17: Museums and the Web 2017
Numerous examples will be shared and discussed during the workshop, including browsing across multiple institutions’ collections, advances in provenance data, image management/sharing (with an emphasis on IIIF, the International Image Interoperability Framework), data management applications, scholarly bibliographic/content publishing, integrating archival resources, and cross-institution collaborations. This includes an introduction to the Getty Vocabularies and other common, public shared vocabularies that can be used to create bridges between your institution and others on the web.
linked_open_data  mw2017 
7 days ago
Seeing AI | Talking camera app for those with a visual impairment
A free app that narrates the world around you. Designed for the low vision community, this research project harnesses the power of AI to describe people, text and objects
Microsoft  accessibility  app  image_recognition 
7 days ago
What is the future for collections digitisation? | Museums Association
“Digitisation is vital to open up collections to wider audiences. At SMG we are experimenting with new technologies such as 3D scanning. But it is equally important to develop innovative documentation and photography processes to get large collections online quickly and cheaply. Technology is just the first step. Crowdsourcing has huge potential to engage people and add to knowledge about our photographic collections. Ultimately, we need to find new ways beyond the search box to encourage non- specialist visitors to explore our collections online.
digitisation  collection  science_museum  ArtUK 
7 days ago
Pokemon Go: How Britain's Parliament, Museums and Transport Responded To The Madness | Gizmodo UK
The Science Museum reacted by incorporating Pokémon Go into one of its adults-only “Lates” evenings - and incentivized players to catch Pokémon within the museum.

“As part of this event there was a ‘Pokegym’ and ‘Pokestops’ at different locations in the museum. Pokemon Ball stickers were handed out to visitors who showed staff at the Information Desk that they had caught a rare Pokemon within the museum”, the FOI response says.
science_museum  V&A  British_Museum  Natural_History_Museum  Pokémon_Go  games 
7 days ago
What the V&A’s director actually said about digitisation
The V&A has a good track record on digitisation. Almost all the 1.2 million items in the museum’s collection (excluding the National Art Library) are listed online, 475,000 of them with images. This represents an immensely valuable, freely searchable resource. The cataloguing process is ongoing, with around 80,000 images added every year. “There are no planned changes to our activity to digitise the collection,” a spokeswoman says.
V&A  digitisation  collection 
7 days ago
Pilot 3: Texting - BKM TECH
Last week we wrapped up our final planned pilot project to help determine the direction for ASK 2.0.  Another somewhat obvious solution to the challenge of people not wanting to download an app, why not text us instead? We set up a Twilio account and spent two weeks essentially pretending we didn’t have an app. The ASK Ambassadors pitched the texting service, and with the exception of international visitors without data plans, didn’t talk about the app at all. We had dedicated palm cards featuring the phone number and a few “helpful hints” for ways to use the service.
Brooklyn_Museum  app  sms 
7 days ago
Save Their Stories: Undiscovered Diaries of the Holocaust by United States Holocaust Memorial Museum — Kickstarter
Make the diaries of Holocaust victims and survivors available to everyone by helping us catalog, translate, and publish them online.
kickstarter  crowdfunding  United_States_Holocaust_Memorial_Museum 
9 days ago
V&A Secret Seekers – designing a new mobile game for family visitors | Victoria and Albert Museum
And so, while staying true to our commitment to help visitors uncover the V&A story, we proposed to the HLF that instead of a history of the building app, we instead create a web-based game for families. The HLF were very receptive to this idea given their experience of funding similar mobile products, understanding that the ever-evolving digital landscape had shifted considerably since our proposal back in 2013.
games  V&A  preloaded 
11 days ago
Surveyor Geotagging Tool Puts NYPL Photos on the Map | The New York Public Library
Today we’re releasing Surveyor, a new tool to explore The New York Public Library’s collections of historical photographs, with one goal in mind: to make it easier to find NYPL’s digitized photos by the location where they were taken.
new_york_public_library  crowdsourcing  collection  photography  map 
11 days ago
Now Showing: making our website drive other ‘screens’
We’ve recently launched our new multi screen Now Showing above the Tickets & Information desk in our Federation Square foyer, which completes a cycle of website integration we began last year. The Now Showing is now working with data synced from Tessitura to our website, then simplified and passed via a feed to the screens (with a couple of extra steps).
signage  Tessitura  integration  Australian_Centre_for_the_Moving_Image 
11 days ago
Museums and Digital Strategy Today | Alliance Labs
At the 2017 Museums and the Web Conference in Cleveland, a professional forum titled “Strategy 3.0: What is Digital Strategy Now” was hosted by Rob Stein (American Alliance of Museums), Dana Allen-Greil (U.S. National Archives), Emily Lytle-Painter, Content and Experience Strategist, and chaired by Max Evjen of the Michigan State University Museum.
Strategy  mw2017 
11 days ago
Media and Storytelling for the Digital Era: RCA Launches Digital Direction MA | Royal College of Art
From September 2017, a new Digital Direction MA programme will focus on media and storytelling in the digital era. Centring on the interrelated domains of broadcasting, film and experience, it will address emerging issues in contemporary digital communication and the creative economy. Students will gain a deep understanding of critical, experimental communication design, media production and content creation, alongside developing the ability to respond to continually changing contexts, infrastructures and technologies.
Royal_College_of_Art  storytelling  media 
14 days ago
A Landscape View of Chatbots – The Studio
In our last post, Jeffrey shared some of the literature we’re reading as we move forward with developing a chat-based mobile experience for Carnegie Museum of Art. Another important aspect to our formative research is benchmarking existing activity in the chatbot space, so the past few weeks the team has been performing a landscape review of conversational bots currently in the wild.
chatbot  Carnegie_Museums_of_Pittsburgh  list 
14 days ago
Smithsonian used Kickstarter for Armstrong’s suit and Dorothy’s slippers. Was it worth it? - Washington Post
With the help of Kickstarter, the crowdfunding space devoted to creative projects, the Smithsonian first asked the public for $500,000 for work on the space suit Neil Armstrong wore in 1969 when he walked on the moon. The National Air and Space Museum campaign hit its goal in only five days, so a $200,000 “stretch goal” was added for the suit worn by Alan Shepard, the first American in space. The response to the 2015 campaign was tremendous — $719,779 from 9,477 backers, more than enough to get the suits back on view in time for the 50th anniversary in August 2019 of the Apollo 11 lunar landing.
Smithsonian  kickstarter  conservation  crowdfunding  New_York_Times  National_Air_and_Space_Museum 
14 days ago
6 Tips to Make Your Brand an Email Response Rockstar - Moz
We can all be more effective at email, whether for marketing or for outreach. I’m of the opinion that the content marketing and SEO industries could be a lot more effective by placing as much emphasis on doing email better and more effectively as we do on social media.
emarketing  email  optimization 
14 days ago
52 Research Terms you need to know as a UX Designer
aving written the article 53 Tech Terms You Need to Know as a UX Designer it made sense to add research terms into the mix. I’ve put together an A-Z list of research words with explanations in plain English.
ux  list  glossary 
14 days ago
How to get more people to read about art – Art UK – Medium
At Art UK we’ve been trying to increase the number of people engaging with our social channels and visiting our website by creating targeted content. Given that we are a small charity it’s a tall order and our targets are high but we think we’re on the right track and have learnt a lot since we launched the site back in February 2016.
ArtUK  content_strategy 
15 days ago
5 things we learned by experimenting with Snap Spectacles at The Royal Ballet
In both ballet and opera, we deal with dynamic live art forms which are often (unfairly and mistakenly in our opinion) viewed as inaccessible and distant. One of our key aims across our social media output is to give an accessible flavour of opera or ballet with plenty of personality. Snap Spectacles seemed to tick all the boxes from this standpoint.
Royal_Opera_House  Snapchat  video  social_media 
15 days ago
Commons:Guide to batch uploading - Wikimedia Commons
Batch uploading or data ingestion is uploading multiple files in an automated manner. This guide aims to explain how to do this. See also Commons:Batch uploading for more information. For information on forming a relationship with a content partner in order to obtain content to upload see Commons:Guide to content partnerships. For help evaluating the workflow of batch uploads, see the learning pattern on Meta.
wikimedia  integration  collection  GLAMKit 
15 days ago
Commons:GLAMwiki Toolset - Wikimedia Commons
The GLAMwiki toolset enables galleries, libraries, archives and museums (GLAMs) to easily make their digital content accessible to Wikipedia users and all of the world. The tool allows GLAMs to automatically upload large batches of digital versions of their content to Wikimedia Commons, the online media repository of the Wikimedia movement.
wikimedia  Wikipedia  GLAMKit  tools 
15 days ago
Using facial recognition to bring portraits to life
In this post I’ll detail the trials, tribulations and successes of Team Face Swap as we position randomised portraits over our faces via live video as part of the second Coghack hackathon.
cogapp  image_recognition  collection 
15 days ago
A Crowdsourcing Platform for Wales | Digirati
“.... to develop and implement a customisable, bilingual platform, which can be enhanced in the future and offered to other organisations who may wish to deliver digital crowdsourcing projects. We expect that the availability of a crowdsourcing system built using open standards, namely IIIF and Web Annotations, will be of interest to a wide range of international organisations and also other cultural heritage organisations in Wales.”
crowdsourcing  National_Library_of_Wales  Omeka  IIIF 
20 days ago
Colouring digital collections: Challenges and opportunities for the use of colour metadata in cultural collections | MWA2015: Museums and the Web Asia 2015
Discover the Queenslander is an online interface to a collection of around 1,000 digitised pages and covers from The Queenslander, a magazine supplement for the Brisbane Courier (1899-1939). Developed by the authors and commissioned by the State Library of Queensland, this interface features a range of rich approaches to representing, navigating, curating and sharing the collection. In particular the interface treats colour as a tool for exploration, revealing the distinctive colours of the collection as well as relationships between colour and time, creator, and other features. Colour is shown to be a compelling form of metadata that can be employed in unique representations of a collection and as an effective component of navigation and curation. Colour metadata is emerging as a feature of online digital collections, including the Cooper Hewitt Museum, Rijksmuseum, Dallas Museum of Art, and V&A, as well as image services such as Flickr and iStockPhoto. Through a comparative analysis of these approaches and our own work on Discover the Queenslander, we outline some of the challenges and opportunities for the use of colour metadata in digital collections. A key question is the role of colour in representing visual collections. In addition to documenting important practical and technical concerns, we reflect on critical issues that arise in working with digital cultural collections, such as the assumptions and biases built into algorithms, and the authorial agency that is exercised in aggregating and synthesising data of any kind. While these issues are not confined to working with colour metadata, colour provides an engaging way to make these concerns visible.
mw2015  generous_interfaces 
21 days ago
Pilot 2: ASK on Demand - BKM TECH
I’m somewhat surprised to report that over the course of the two weeks, our app traffic was right within the normal range and only six people took us up on the offer of an in-person appearance. One of the things I was curious about was how many people would bypass texting altogether and just request in-person time. Timing of the request really varied. Two of the five requested a team member immediately, one (a family group) ended their very engaged time via the app with an in-person request, one refused to download the app and the ASK Ambassador requested a team member on their behalf, and two took the ASK team member up on her offer to join them one or two messages into the conversation.
Brooklyn_Museum  app 
21 days ago
The UK Government Web Archive is now even better | The National Archives blog
The ‘old’ web archive full text search was unreliable and its functionality was limited. One of the strongest messages which came through our user research project was that search needed to be improved.
search  webarchive  national_archives  redesign 
21 days ago
Challenge list
Competitions and prizes can unleash the brightest minds on the world’s toughest problems but those minds can be difficult to reach. Challenges.org is the place for anyone interested in entering or publicising a prize.
competition  open_data 
21 days ago
Competitions | Kaggle
Challenge yourself with real-world machine learning problems
open_data  competition 
21 days ago
Open Data Challenge Series | Open Data Institute
The Open Data Challenge Series is a series of seven challenge prizes to generate innovative and sustainable open data solutions to social problems. The programme is run jointly between the ODI and Nesta.
open_data  competition  nesta  Open_Data_Institute 
21 days ago
Data Challenges – London Datastore
City Hall will soon announce a series of City Data Challenges. These will be vitally important in helping us deliver on the promise of open data for the capital. Their aim will be to use data analytics to uncover new insight and ultimately new approaches to service delivery or meeting city challenges, or to use data in the creation of web-based apps which genuinely improve the lives of Londoners. How, for example, could aggregated crowd data be used to help London Government make better decisions about the city.
London  open_data  competition 
21 days ago
Wikidata:Property proposal/Carnegie Hall person ID - Wikidata
Carnegie just released their LOD, which was well-publicized in the LODLAM & GLAMwiki communities. This is important data for any music researcher.
Carnegie_Hall  linked_open_data  open_data  wikidata 
21 days ago
Mix'n'match - Wikidata
This tool can list entries of some external databases, and allows users to match them against Wikidata items.
Think 'red link lists on steroids'. See the manual for a how-to. For an alternative, see OpenReconcile.
wikidata  tools  wikimedia  open_data  linked_data 
21 days ago
How the world’s first Wikidata Visiting Scholar created linked open data for five thousand works of art – Wikimedia Blog
Cobb needed to create Wikidata items for each of the 4,650 images in the collection, match up each of the collection’s 586 artists and engravers with existing data, and create new entries for artists who were not yet recorded in Wikidata. He would also need to convert 1480 different descriptive tags into Wikidata items.
collection  open_data  wikidata  wikimedia  National_Library_of_Wales  library  linked_open_data 
21 days ago
Wikidata:WikiProject Cultural heritage - Wikidata
The aim of this project is to coordinate, facilitate and promote the ingestion of cultural heritage related data into Wikidata, to facilitate the cleansing and enhancement of this data and to promote its use across Wikipedia, its sister projects and beyond. It is our vision to establish Wikidata as a central hub for data integration, data enhancement, and data management in the heritage domain.
wikidata  Museum  wikimedia  open_data  collection 
21 days ago
Museum business models in the digital economy | Nesta
If to succeed we have to think differently about digital, then possibly we also have to think differently about ourselves and about the interrelationships between institutions. There is a simple rule of a data-driven world, that the more data you have, the better the insight you can generate. That would mean that the cultural sector would be stronger, quicker and more accurate if we made these changes together rather than apart. 
nesta  business_model  Museum  ticketing  membership 
21 days ago
Virtual Reality: HTC Partners with Tate Modern on Modigliani VR Exhbit | Fortune.com
A new exhibit at the Tate Modern gallery in London is getting some virtual reality love.
HTC, the Taiwanese smartphone manufacturer and maker of the Vive VR headset, said Monday that it has partnered with Tate Modern on an upcoming exhibit featuring the works of painter and sculptor Amedeo Clemente Modigliani that will be accompanied by a new VR project.
Tate  vr  exhibition 
24 days ago
Wearables in the Performing Arts: An RFID Primer for Arts Managers — AMT Lab @ CMU
Wearable technology is among the emerging technologies that an arts manager may want to consider. Wearable are frequently based on RFID (Radio Frequency Identification) technology. Earlier this year, I gave readers some background on RFID technology and where it may go next for the performing arts. Additionally, last year, AMT Lab contributor Anne Marie Padelford wrote at length about RFID technology in museums. From education and engagement to ticketing, museums are using RFID to connect with and better understand their visitors.
28 days ago
Gemma Boon The 24-hour Museum - The future of collection websites is here
Five years ago, we started dreaming about a new collection website for Rijksmuseum Twenthe. This website would not only showcase the art collection beautifully, it would also offer additional information about the 8,000 works of art from our collection. We dreamed of a website that opens up our digital doors to everyone with an interest in art, twenty-four hours a day. I recognize that it was not a very unique wish. Most museums dream about this, and some museums are truly inspirational in the way they reach this goal. But we took this basic idea a step further: we used Linked Open Data (LOD) to enrich our data with information from external sources.
collection  linked_open_data 
28 days ago
How Mia’s new strategy uses data to create personalized visitor experiences | Alliance Labs
So Mia made data a priority. Our first step was audience segmentation. We looked at our roadmap of the audience journey—which we created based on the Daniel C. Funk and Jeff James study on guiding consumers from awareness to allegiance—with the understanding that visitors cannot be lumped into one generic category. They have different needs, different motivating factors, and different expectations, and in order to move them toward allegiance, we have to understand how best to fulfill what they’re looking for.
Minneapolis_Institute_of_Arts  audience_research  segmentation  analytics 
28 days ago
Cuseum — Software for Museums: Build, Buy, or Platform?
Working on digital projects at your museum is a lot like building a house. But just like building a house, there isn’t just one specific way to go about it. If you work at a cultural institution looking to take advantage of the fruits of the digital era, there are many options and paths you can take.
development  software  cms 
28 days ago
Newseum Will Virtually Send Visitors to Berlin Wall During Cold War - Museum Revolution
On November 9, 1989, the Berlin Wall came down after dividing Germany – both physically and ideologically – for 28 years. In 1993, the Newseum acquired eight segments of the monstrous wall and a three-story East German guard tower, which are currently displayed in Newseum’s Berlin Wall Gallery. Standing in front of these important symbols of oppression and history is incredibly impactful, but the Newseum has plans to make the experience even more powerful. Using virtual and augmented reality, Newseum will transport you to the streets of East Berlin during the Cold War, allowing you to experience the divided city from the perspectives of suppressed Germans and the East German and Soviet guards.
vr  Newseum 
28 days ago
I signed up to 100 charity email lists. Here’s what I learned.
Ensure your email signup form is easy to find on your website, and keep it simple — don’t put barriers in the way of potential supporters.
If you have an email list, use it, and use it regularly.
Respect communication preferences.
Craft a series of welcome emails for new subscribers — introduce your charity’s work and tell supporters how they can get involved.
The more personal, the better. Keep content authentic and templates simple to ensure your emails don’t look like promotions.
Share interesting content to make supporters feel valued. Don’t just ask for donations!
emarketing  email 
28 days ago
Become the friendly librarian of your content | Unthinkable
As the boundary between what is educational and what is enjoyment shrinks, arts and cultural organisations should use social platforms as a mechanism for encouraging curiosity in their audience.
Strategy  content_strategy  social_media 
28 days ago
Copyright Cortex
The Copyright Cortex is an online resource dedicated to copyright and digital cultural heritage. It was developed to provide libraries, archives, museums and other memory institutions with information and expert commentary on how copyright law affects the creation and management of digital cultural heritage. The resource will also be valuable for anyone who works in the Digital Humanities.
copyright  Museum  resources 
28 days ago
Introduction - Lean Product Design
Lean product design is an approach to building products that encompasses a set of ideas about collaboration, design, and project management. Doing lean product design means fundamentally changing your focus from outputs (for example, features, functionality, colors) to outcomes (the changes in user behavior you want to see).
28 days ago
What Museums can Learn from Libraries | Brilliant Idea Studio
Most museums are a place where people go for a visit. they go to a special building to access special artifacts. The building itself is almost a stand-in for the institution. Libraries have a sort of franchise model. One library system might have dozens of buildings, mobile trucks, carts, etc. The built structure as a space might hold the collection, but it doesn’t contain it. The collection is beyond the building.
Strategy  library  Museum 
28 days ago
5 Ways That Cultural Organisations Can Enhance Their Email Campaigns - Eventbrite UK Blog
Social media – not just in cultural digital circles but beyond – has obviously become the darling of the digital marketing world in the last 5 years or so. As previously discussed, it’s rare to find organisations who haven’t focused at least some of their time on regular social media activity.
emarketing  email  crm 
28 days ago
10 takeaways from We Are Museums 2017 – We Are Museums
Actually, should we still be talking about digital? Digital should be integrated in every step of how your museum works: Hire people that are comfortable with digital tools and practices, train your teams (yes, even curators and experts) to use digital tools and adapt their research to new formats, give your digital team a real place in your organization chart and let everybody know what they are here for. Once digital transformation impacts part of your strategy and vision, it is naturally integrated to every project from its very beginning, making your whole strategy more coherent.
28 days ago
How to create a virtual 3D gallery using IIIF and Three.js
On the 16th of June 2017 we had our second Coghack hackathon. I made a a virtual 3D gallery using IIIF and Three.js. This post tells you everything I did, and how to create your own.
IIIF  cogapp  3d 
28 days ago
Visitor Journey Mapping: walking in our visitors’ shoes > Blog del Museu Nacional d'Art de Catalunya
The map identifies the steps that users follow to get what they want and the interactions that affect each step are analysed, as well as the emotional experience, the level of satisfaction and frustration.  The journey map documents the experience of the visit from the point of view of the visitors.  In this way we can know, for example:
journey_mapping  Museu_Nacional_d'Art_de_Catalunya 
28 days ago
Culture Segments | Morris Hargreaves McIntyre
#CultureSegments is the new international standard segmentation system for arts, culture and heritage organisations. From Sydney Opera House to the British Museum it’s driving audience development.
audience_research  segmentation 
28 days ago
Spotlight VR/AR: Innovation in transformative storytelling – MW17: Museums and the Web 2017
The latest in modern technology supports the oldest and most human form of communication—storytelling. Artifacts and artworks become tangible touchstones that connect visitors to human rights. Digital experiences through virtual or augmented spaces extend the boundaries of progressive storytelling and education, placing the visitor at the center of an experience. One of the great advantages of leveraging cross-media and non-linear storytelling principles such as VR and AR is the creation of multiple entry points to a particular subject or theme, and using a multiplicity of interactive technologies to find new ways of experiential storytelling—all within the context of the museum. We explore two case studies: The Weaving a Better Future VR experience, which transports the visitor to Guatemala, where they can learn about the lives, history, and culture behind the TRAMA Textiles cooperative in Quetzaltenango and a shop in Antigua called Textiles Colibrí. The shop provides much-needed income for the women artisans who both run the cooperative and produce the textiles for sale there, using their traditional Mayan weaving techniques. The Stitching Our Struggles AR app uses compelling works of art, powerful personal accounts, and augmented reality technology to tell the stories of people who have used art to expose truth and motivate action. Leveraging new participatory experiences has resonated strongly with visitors, and has not only enhanced the museum narrative, but also the creation of narratives by the visitors themselves.
mw2017  vr  augmented_reality  Canadian_Museum_for_Human_rights  storytelling 
28 days ago
5 Thought Provoking Takeaways from Museums and the Web 2017 — AMT Lab @ CMU
The newest forms of technology, Virtual Reality and Augmented Reality, serve to connect patrons to the oldest form of human interactive experience, storytelling.  The Canadian Museum of Human Rights leveraged these two technologies to present patrons with two exhibits aimed at transporting the user to new environments, placing them at the epicenter of real life stories of human strife.  Organizations who utilize this technology have discovered that it serves to create dialogue from visitors as they relate their own lives to exhibition experiences.  Using VR, AR, and other cross-media techniques serves to deepen the relationship between a museum and its patrons.  Click here for the full paper.
28 days ago
Exploring the Cooper Hewitt collection with timelines and tags: guest post by Olivia Vane | Cooper Hewitt Labs
My layout algorithm aims to separate images so that they are not overlapping, but still fairly closely packed. I am using a rule that images can be shifted horizontally to avoid overlaps so long as there is still some part of the image within its date span. Since images are large data markers, it is already not possible to read dates precisely from this timeline. And the aim here is for users to observe trends and relationships, rather than read off exact dates, so I felt it was not productive to worry too much about exact placement horizontally. (Also, this is perhaps an appropriate design feature here since dating cultural objects is often imprecise and/or uncertain anyway). This way the images are quite tightly packed, but don’t stray too far from their dates.
timeline  collection  Cooper-Hewitt  generous_interfaces 
28 days ago
Home · amnh/HackTheStacks Wiki
Held on November 18th to 20th, 2016 at the American Museum of Natural History, the Hack The Stacks challenge was a 24 hour solution-building event produced by AMNH's BridgeUp: STEM, an educational initiative focused on the intersection of computer science and science with an after-school program for high school girls and underrepresented middle schoolers and the awarding of annual fellowships to women scientists to pursue their research at the museum.
hackathon  American_Museum_of_Natural_History 
28 days ago
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