mjtsai + rjonesy   546

Twitter
This is absolutely, stunningly, great design by Google Flights. I’m blown away to be honest. A++ pic.twitter.com/ciEL0WUp7s

— Ryan Jones (@rjonesy) January 17, 2019
FavoriteTweet  rjonesy 
15 hours ago by mjtsai
Twitter
Apple gave Apple Music a special payment screen - without price or recurring subscription term. pic.twitter.com/mWNDvbsCzF

— Ryan Jones (@rjonesy) January 16, 2019
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2 days ago by mjtsai
Twitter
We asked for this screen for 10 years. We never use it. We got it when battery life became great. pic.twitter.com/G2Vt2V4YyX

— Ryan Jones (@rjonesy) January 16, 2019
FavoriteTweet  rjonesy 
2 days ago by mjtsai
mobile.twitter.com
Here’s the rule. “Content and features within you app” is the crux. Drawing the line between “but that feature happens on a server not the in the app” is very hard!

The answer is likely: judgment call. But Eero is a great example RIGHT on the line IMO. pic.twitter.com/nY2P5TJaFG

— Ryan Jones (@rjonesy) January 8, 2019
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9 days ago by mjtsai
Twitter
I’m not complaining, this *feels* right but I challenge you to articulate the line.

1. Eero unlocks router software, controlled by and results shown in app.

2. How’s that different from server software monitoring and predicting rain, controlled by and results shown in app?

— Ryan Jones (@rjonesy) January 8, 2019
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9 days ago by mjtsai
Twitter
It does unlock features and content in the app – controls and reports.

It made me think or our traditional servers. Hard for Apple to draw their line.

— Ryan Jones (@rjonesy) January 8, 2019
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9 days ago by mjtsai
Twitter
Eero is allowed to bypasses Apple’s 30% cut. pic.twitter.com/QteTICJaGJ

— Ryan Jones (@rjonesy) January 8, 2019
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9 days ago by mjtsai
Twitter
I had 3 in my head. Thanks.

Wow 🙈 That might elevate this to #1 Tim Cook mistake.

— Ryan Jones (@rjonesy) January 8, 2019
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10 days ago by mjtsai
Twitter
@benthompson Did we know Google only paid $1B for Waze? I saw a report recently and seem to recall old rumors were $3B.

— Ryan Jones (@rjonesy) January 8, 2019
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10 days ago by mjtsai
Twitter
Same Apple webpage, 3 different horizontal scrolling designs? pic.twitter.com/tetaX8nnKV

— Ryan Jones (@rjonesy) January 6, 2019
FavoriteTweet  rjonesy 
11 days ago by mjtsai
Twitter
They just aren’t built for any of this. Really really feels like spreadsheet growth-hunting. 😞

— Ryan Jones (@rjonesy) January 6, 2019
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11 days ago by mjtsai
Twitter
Hm, so are cross-platform Services the entry drug to Apple or the ecosystem around iPhone? I’m not sure.

But it is hard to imagine Music and TV competing well against Spotify, Netflix, YouTube TV without a native advantage.

— Ryan Jones (@rjonesy) January 6, 2019
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11 days ago by mjtsai
Twitter
BTW Apple still sells a ton of X’s. Their retail partners all carry it.

As best I can tell, the issue isn’t price, it’s a damn mess of a lineup and weaker than usual value prop at high end. Oh, and small screen size option range.

— Ryan Jones (@rjonesy) January 5, 2019
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12 days ago by mjtsai
Twitter
My current thinking is the XR exists because X → XS was smallest upgrade ever.

I’ve always agreed there are 2 userbases: Best and Good Enough.

If XS was more compelling, XR wouldn’t need to exist, and 8 or X would be the start of Good Enough.

— Ryan Jones (@rjonesy) January 5, 2019
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12 days ago by mjtsai
Twitter
Guess I need to tweet the lower price thing.

- It’s NEVER WORKED for modern Apple
- There’s ZERO evidence prices are too high. (Note: 4% unit dip /= evidence)
- There ARE lower prices units with good compromises

— Ryan Jones (@rjonesy) January 5, 2019
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13 days ago by mjtsai
Twitter
Yup. Same issue. Macs aren’t too expensive... known advances are missing that would make us be totally fine with the price.

— Ryan Jones (@rjonesy) January 4, 2019
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13 days ago by mjtsai
Twitter
Footnotes:

1) This is why Tim’s rambling-financial-engineering-solution letter is terrifying. Versus Steve’s we’re-making-awesomer-shit brief.

2) This is why Apple’s software/services is terrifying. Most of the innovation left lies there.

— Ryan Jones (@rjonesy) January 4, 2019
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13 days ago by mjtsai
Twitter
Apple’s problems
- China/world economy
- iterative iPhones
- insane comps

Terrible solutions
- cut prices
- acquire
- lock-in customers

Actual root
- chasing growth
- mounting disdain
- profit focused

Counterintuitive solutions
- forget growth
- chase delight
- product focus

— Ryan Jones (@rjonesy) January 4, 2019
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13 days ago by mjtsai
Twitter
AirPods released in December 2016.

In December 2018 Tim says they are constrained.

HHHHOW?! Zero excuses, none. Don’t say high demand, that’s not how this works. Insane.

— Ryan Jones (@rjonesy) January 3, 2019
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14 days ago by mjtsai
Twitter
Great take, really great.

But I do worry the reason it wasn’t written that simple is that it’s not that simple; namely, it’s not all China. https://t.co/eJscZp9JFM

— Ryan Jones (@rjonesy) January 3, 2019
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15 days ago by mjtsai
Twitter
@siracusa Not as applicable for a cylinder, but I use these to “turn off” annoying LEDs :) https://t.co/Bwlucg4SUA

— Ryan Jones (@rjonesy) January 3, 2019
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15 days ago by mjtsai
Twitter
[F’ing twitter UI. I did NOT mean to cc Gruber every time, so sorry. It just says “Add another Tweet” and nowhere his name.]

All-in-all, strangely I consider this very very good news: A definitive wake-up call, way earlier than expected, and license to go back to basics.

✌️

— Ryan Jones (@rjonesy) January 3, 2019
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15 days ago by mjtsai
Twitter
Ahhh I know what they’re doing with the fishy af battery thing.

It’s their way of showing they take ownership of the problems and acknowledging it’s not all external, while admitting nothing.

Ahha.

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
As a community, we never talk about it, but very much of the “good old days” was listening to “us”. And sometimes not giving us the faster horse. I don’t feel like they’ve been listening to all the warnings. And when they did, they were shocked (Mac Pro).

Thanks Ben :)(

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
Holy. Fucking. Shit.

Tim Cook actually just said on CNBC that the BATTERY REPLACEMENT PROGRAM was a contributing factor… right after talking about China. 🤯cc @gruber https://t.co/YAdNjWU8HK

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
Not “needing" the latest iPhone is the root here.

And underneath that is the REAL terrifying thing I’ve been preaching…

Software is the new completive basis and they’re slipping.

Period. https://t.co/IiQnvixHAk

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
OK, back to real suggestions:

- 50GB iCloud
- ZERO announcements until it’s ready TIM!
- 15% App Store cut
- Buy DuckDuckGo
- Buy Dropbox?
(Buying your way out never works fwiw)
- Listen to your enthusiasts (NOT customers)
- Cut TouchBar
- Get AirPods in stock!
- Crush iOS 13

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
I’m shocked it came a) so soon b) so swiftly c) so clearly.

Best possible outcome for “us”.

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
OK, criticism is cheap, actual suggestions matter:

- Triple-down on customer centric
- Extreme action to increase Cloud-related reliability
- Product > 90-day growth
- Stop discount sales
- Organize the damn lineups
- Consolidate ports/dongles, fast
- Stop rent-seeking

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
The hard part is the answers are very counterintuitive. Don’t squeeze more money, re-assign good people that have tried their best, charge less (App Store), give away more (iCloud), etc

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
I give him credit for being mostly straight shooting in this. However I quibble with calling this a "period of adversity” and his example solutions… oh no.

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
Hearing this more. Issue is not iPhone losing to Android, who cares. The issue is phone hardware innovation is largely over, differentiation will come from software now, and Apple’s so “bad” at it, they lose to 1 camera from a year ago. https://t.co/NtNKbYjSqt

— Ryan Jones (@rjonesy) January 2, 2019
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15 days ago by mjtsai
Twitter
XR vs XR is not much useful IMHO. pic.twitter.com/wn0rGKcXD6

— Ryan Jones (@rjonesy) January 2, 2019
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16 days ago by mjtsai
Twitter
100GB of free space, yet iMessages are clouded after mere days, same with photos. 🤷‍♂️ https://t.co/9coM2Id7xw

— Ryan Jones (@rjonesy) December 29, 2018
FavoriteTweet  rjonesy 
19 days ago by mjtsai
Twitter
I keep meaning to list all the stuff we focus on vs all the stuff we should be focusing on. As an Apple community we are so fickle and forget and allow the big issues to go in criticized. Such as these, and iMessage search and BT playing AAA song.

— Ryan Jones (@rjonesy) December 29, 2018
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19 days ago by mjtsai
Twitter
Did we find out if this applies to subs?

Apple Changes App Store Rules to Allow Users to Gift In-App Purchases https://t.co/pNt3dSIIrR

— Ryan Jones (@rjonesy) December 29, 2018
FavoriteTweet  rjonesy 
19 days ago by mjtsai
Twitter
100% true.

For those lucky enough to not deal with this: you must include all the fine print (because Apple can’t seem to bill when the trial ends), you must include the price, and the term, on the button*

*unless you’re a top app, go look, I dare you https://t.co/6e8oM3jcLG

— Ryan Jones (@rjonesy) December 23, 2018
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25 days ago by mjtsai
Twitter
Austin is getting the new Apple campus!... that Tim/Apple specifically said would not be in Texas. 🤷‍♂️ https://t.co/vE4UcoIUOz

— Ryan Jones (@rjonesy) December 13, 2018
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5 weeks ago by mjtsai
Twitter
Here’s what I ended up doing

1. Import to Google
2. Export .csv
3. Manually edit
4. Import to Contacts
5. Uncheck “Export photos"
6. Export from Contacts
7. Import to iCloud

Now I have no photos, but they are all valid, and 5 went missing. Yippee Apple Contacts. @siracusa

— Ryan Jones (@rjonesy) December 11, 2018
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5 weeks ago by mjtsai
Twitter
Oh No. 😱Poor support team that has to handle this terrible PM decision. I feel for them.

(Spark has a feature to internally comment on emails.) pic.twitter.com/ELtvXqplIV

— Ryan Jones (@rjonesy) December 11, 2018
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5 weeks ago by mjtsai
Twitter
Lovely, unchecking (Google) Contacts syncing freed up 92% of my CPU. https://t.co/OousvWHOZd pic.twitter.com/3v2sj8HIG1

— Ryan Jones (@rjonesy) December 10, 2018
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5 weeks ago by mjtsai
Twitter
App Store Editorial team - told to sell hardware too. https://t.co/db6AMcZZFl

— Ryan Jones (@rjonesy) December 9, 2018
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5 weeks ago by mjtsai
Twitter
Apple's December product releases (generally not advised or planned):

iMac Pro – Dec 14, 2017
AirPods – Dec 19, 2016
Smart Battery Case – Dec 7, 2015
Mac Pro – Dec 19, 2013
None from 1976 - 2012

— Ryan Jones (@rjonesy) December 7, 2018
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5 weeks ago by mjtsai
Twitter
If you think this is no big deal – you are an Apple homer, period. Re-evaluate if you think you aren’t.

“Limited time” CTA
Trade-in values are up
Price advertising on homepage
* with sales-tactic asterisks
All the new devices, entire homepage pic.twitter.com/85yA98rpil

— Ryan Jones (@rjonesy) December 7, 2018
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5 weeks ago by mjtsai
Twitter
No.

“LIMITED TIME"
Increased rebate per phone
There was no price on homepage before

Most generous would be “Apple increases trade-in value, lists it on homepage, with a call to action for the first time"

— Ryan Jones (@rjonesy) December 7, 2018
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5 weeks ago by mjtsai
Twitter
Oh snap, they are discounting iPhone XS too now. Both brand new iPhones, discounted on https://t.co/7ivhKVgXCA *homepage* right after launch. pic.twitter.com/sF699eoOR3

— Ryan Jones (@rjonesy) December 7, 2018
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5 weeks ago by mjtsai
Twitter
Thread hijack: Pressing spacebar in Photos no longer opens the selected photo. 🤬

— Ryan Jones (@rjonesy) December 5, 2018
FavoriteTweet  rjonesy 
6 weeks ago by mjtsai
Twitter
I speed tested the 7 chargers I have around… remember that 2A is “fast enough”. Used my iPhone XS at 55% battery. I’ll keep testing.

Summary
- Amazon’s sucked
- My new 4-port in-wall matched Apple’s
- Buy Anker pic.twitter.com/YYiTN77c3n

— Ryan Jones (@rjonesy) December 5, 2018
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6 weeks ago by mjtsai
Twitter
Also notice the new XR marketing mentions longest battery life ever.

Mmhmm like I said. Remember they didn’t mention that once on stage and actively hid it in spec sheets. Continued strategy missteps lately. https://t.co/q2Op1J1LgN

— Ryan Jones (@rjonesy) December 4, 2018
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6 weeks ago by mjtsai
Twitter
By NOT trying to top it! You just keep making great products. Profits follow Product (see Sculley). Especially not trying to top it’s *revenue*. That’s a death wish. You don’t hunt for profit centers, you just make great shit over and over and over.

— Ryan Jones (@rjonesy) December 4, 2018
FavoriteTweet  rjonesy 
6 weeks ago by mjtsai
Twitter
👏👏👏 Thank you @gruber. Y’all will never know how many apps never started or never reached their potential because of this stuff.

(It’s impossible and costly to compete with this, it trains users, good actors are the ones punished – by not doing it, etc) https://t.co/gyQHphT8iS

— Ryan Jones (@rjonesy) December 4, 2018
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6 weeks ago by mjtsai
Twitter
Some don’t seem to get this.

Maximizing services revenue is not aligned interests.

Making great software in order to sell great hardware is beautifully aligned.

If you replace “to sell great hardware” with “to make money”, the entire Profits follows Product thing breaks.

— Ryan Jones (@rjonesy) December 1, 2018
FavoriteTweet  rjonesy 
6 weeks ago by mjtsai
Twitter
Bingo. Charges with Lightning, output is two 10W ports. https://t.co/LwEGCEGNl0

— Ryan Jones (@rjonesy) November 29, 2018
FavoriteTweet  rjonesy 
7 weeks ago by mjtsai
Twitter
Why never?

The lynchpin to me is the lack of female lightning. Now with USB-C iPad, NO iPhone accessories can be used anywhere else - headphones, AV adapters, dongles, chargers. Kinda crazy when you think about it that way.

— Ryan Jones (@rjonesy) November 24, 2018
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7 weeks ago by mjtsai
Twitter
What do you make of @marcoarment’s theory that iPhone and AirPods are going USB-C in 2019? My gut disagreed but then I ran through the logic... don’t see why not.

— Ryan Jones (@rjonesy) November 23, 2018
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7 weeks ago by mjtsai
Twitter
Damn interesting... iPhone 8 ($599) could be stealing some share from iPhone XR ($749). If true, “too big” is certainly the #1 reason. https://t.co/9vVrLNDqjx

— Ryan Jones (@rjonesy) November 22, 2018
FavoriteTweet  rjonesy 
8 weeks ago by mjtsai
Twitter
I know we Homers love to make fun of supply chain cuts... but this feels like every single supplier and is way earlier than the typical January season. https://t.co/pcZqzXz9yw

— Ryan Jones (@rjonesy) November 21, 2018
FavoriteTweet  rjonesy 
8 weeks ago by mjtsai
Twitter
Actually... Apple just hire David. Any manager knows: Give people the job they do anyway. Clearly Apple’s not seeing the full picture and David just effortlessly laid it out compellingly in a way they WANT to know, but don’t.@pschiller https://t.co/CKmXFAwEoD

— Ryan Jones (@rjonesy) November 19, 2018
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8 weeks ago by mjtsai
Twitter
Great point in the replies: A podcast player’s main interface is *audio* and @OvercastFM’s audio is just plain the best.

Cleaner sound, less artifacts, clearer sound, plays when I tap play, streams fast, etc.

(Reminder to myself to focus on what matters most.)

— Ryan Jones (@rjonesy) November 14, 2018
FavoriteTweet  rjonesy 
9 weeks ago by mjtsai
Twitter
Not gonna lie, I did not know HD Recovery had a path to re-install only the OS and leave the user files alone. Damn, well done Apple. https://t.co/1ieVNdfqtf

— Ryan Jones (@rjonesy) November 14, 2018
FavoriteTweet  rjonesy 
9 weeks ago by mjtsai
Twitter
It’s impossible to convey the frustration and helplessness of app review rejection limbo.

It’s like explaining 2+2=4 one email per week, while everyone else in the world goes about using 2+2=4, but you must prove it. https://t.co/qr5pI92BVV

— Ryan Jones (@rjonesy) November 13, 2018
FavoriteTweet  rjonesy 
9 weeks ago by mjtsai
Twitter
This super handy app measures iPhone charging speeds. Found out my 2.1A Griffin was terrible (3.68W!), bought a $9 4.8A Aukey and getting 12-24W!

3-6x faster charging for $10.

Amperes app: https://t.co/twjOdYU8za pic.twitter.com/xSf8ZmeIl4

— Ryan Jones (@rjonesy) November 13, 2018
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9 weeks ago by mjtsai
Twitter
USB-A to USB-C is a thing btw, for your charging. https://t.co/9wVZnLwq9S

— Ryan Jones (@rjonesy) November 10, 2018
FavoriteTweet  rjonesy 
9 weeks ago by mjtsai
Twitter
Is there a technical/other reason why no Podcast Player apps have “Add to Overcast” share sheet actions? pic.twitter.com/yPKa5TSFdd

— Ryan Jones (@rjonesy) November 10, 2018
FavoriteTweet  rjonesy 
9 weeks ago by mjtsai
Twitter
I should write this up but it’s bad bets not negligence that are hurting the Mac imo.

— Ryan Jones (@rjonesy) November 9, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
@gruber Not so sure about your Mac comments. Lowest Q4, lowest Q3, and second-lowest Q2 in years. Higher prices is the “good news”. pic.twitter.com/zQayX3qeuf

— Ryan Jones (@rjonesy) November 9, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
Meaning health data is STORED in iCloud but it is NOT BACKED UP in iCloud.

Meaning they keep only the one “live” copy.

So you buy a new iPhone, trade in your old one, start the iCloud restore, hand Apple employee your old phone and they wipe it... boom, all gone, the end.

— Ryan Jones (@rjonesy) November 8, 2018
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10 weeks ago by mjtsai
Twitter
Why does Apple consider syncing and storing the last health data in the cloud okay but saving backup copies is not okay? I have no idea. I can’t understand how one is any different privacy-wise.

As it stands, it’s just a super fragile poor execution.

— Ryan Jones (@rjonesy) November 8, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
Again this is the crux with Health data. It *syncs* via iCloud. That means it uses iCloud to send changes back and forth, but it’s not backed up or snapshotted anywhere. So IF it gets out of sync, over writes data, things an empty phone is the truth... F’ed. https://t.co/8iMIZtagRk

— Ryan Jones (@rjonesy) November 8, 2018
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10 weeks ago by mjtsai
Twitter
You MUST keep old phone online on iCloud. ICloud itself knows nothing about health, it just transports it from devices.

— Ryan Jones (@rjonesy) November 6, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
Without explaining the hoops and exceptions, here’s what to do:

Apple *syncs* health data, aka sends it between devices. When one device has it, you’re good. When switching to new iPhones this often isn’t true.

To be safe: Open Health, tap your head, tap export; monthly.

— Ryan Jones (@rjonesy) November 6, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
Health data truth, as on Nov 2018.

✅ iCloud Sync, if toggled on
❌ iCloud Backup, never ever

❌ Unecrypted iTunes Backup, never ever
✅ Encrypted iTunes Backup, only if iCloud Sync is off

So, if you get a new phone and it magically disappears from iCloud... F’ed.

— Ryan Jones (@rjonesy) November 6, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
Mom lost all 4 yrs of health data moving to new iPhone. Apple support says it’s not in the cloud.

Thus continues the years of confusing unclear health data management. ⁦@fromedome⁩
⁦@dwlz⁩ ⁦@arainert⁩ pic.twitter.com/yaxFYq8CA4

— Ryan Jones (@rjonesy) November 6, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
Do you know any rules of thumb when an app/service goes from Paid Upfront to Trial & Subscriptions? Things I’ve heard:

- 10x more downloads
- 1-year retained Paid MAU’s ≈ Paid Subs

(Yes it’s very variable, just rules of thumb.)

— Ryan Jones (@rjonesy) November 5, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
Apple’s lawyers sent me an IP infringement letter about https://t.co/97fYDjLLkv 🙄.

I sent a… stern reply (one example shown). But I’m not going to renew the domain, just to avoid this crap. Sorry I don’t have the time to fight it. pic.twitter.com/5UcOgEVY7b

— Ryan Jones (@rjonesy) November 4, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
Recent history: Not going as planned – TouchBar, USB-C, Mac Pro, MacBook.

Going forward: Holding pattern for 1.5-2 years.

Then: Totally new world - total reset,
clear product lines, ARM, unthinkable hardware.

— Ryan Jones (@rjonesy) November 2, 2018
FavoriteTweet  rjonesy 
10 weeks ago by mjtsai
Twitter
How Apple got in this Mac situation:

1. iPhone
2. iPad
3. Apple Watch
4. Services
5. There’s only so much attention
6. Macs were doing “fine”
7. 2 1/2 bad big bets: Mac Pro, Touch Bar, USB-C (and MacBook to an extent)
8. Customers spoke up

— Ryan Jones (@rjonesy) November 1, 2018
FavoriteTweet  rjonesy 
11 weeks ago by mjtsai
Twitter
100% wrong on MBA popularity. Love Jeremy, but:

1. Cheap
2. Cheap
3. Cheap
4. Cool factor
...
10. Old USB
...
20. SD card slot
...
30. Performance https://t.co/ovTBXLDXqr

— Ryan Jones (@rjonesy) November 1, 2018
FavoriteTweet  rjonesy 
11 weeks ago by mjtsai
Twitter
Imagine:

A. It was thicker... still great sales
B. It had no SD Cars reader... still great sales
C. It has USB-C... still great sales
D. It was slower... still great sales
E. It was more expensive... the end, bye bye

— Ryan Jones (@rjonesy) November 1, 2018
FavoriteTweet  rjonesy 
11 weeks ago by mjtsai
Twitter
18/ Also true #1, if Apollo didn't have a following - he'd be super screwed. I've personally spent MONTHS convincing app review of trivial bullshit. https://t.co/fnH1Hbwhoy

Also true #2, users are already hesitant to pay for ANYTHING because of sub scams. https://t.co/cwwbW6oGog

— Ryan Jones (@rjonesy) October 29, 2018
FavoriteTweet  rjonesy 
11 weeks ago by mjtsai
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