Management Myth 32: I Can Treat People as Interchangeable Resources
Summary: It is unfortunate that the department attending to employees is called “Human Resources.” That language colors what managers call people in the organization. But the more you call people “resources,” the more they become interchangeable—and more like desks, or infrastructure, or something that is easily negotiable. Resources are not people. People are not resources.

Sherry continued, “You might not even realize it. When you talk about ‘resources’ and you mean people, you dehumanize people. That doesn’t create a great environment for our work. You can overcome that. But why should you have to? When you talk about FTEs, you assume a couple of things: that you will get part-time people, and that multiple people can effectively do the work of one person.

“Now, when people pair or swarm, you do get multiple people working together. That’s collaboration.

“But that’s not what this FTE business is all about. FTE work is when you have a part-time person on Monday and one on Tuesday and one on Wednesday and one on Thursday and one on Friday—and they may or may not coordinate their work. And supposedly they are all one FTE. You and I both know that unless they coordinate their work, they are not one FTE. They need to coordinate and collaborate. It takes a lot of work for two people to be one FTE, never mind five people.

“We don’t have interchangeable people here. We have unique people. We want teams that can work together. The people who do that are not resources. They are human beings.”
management  fte 
22 days ago
Policy Engine
You want to evaluate an opportunity against a policy? Check the matching boxes below, and see your pitch magically generated!
september 2019
What does it mean to create value?
"Creating value is something that people inherently understand from a young age, but then later forget. For instance, a five-year-old will make a birthday card for you out of construction paper. This is creation of value."

"There's another way to generate money, which is rent capture. This is a money-making method that does not create new value, but rather exploits a property of the environment (physical, social, or economic) in order to incur favorable transactions."
august 2019
How to Fix macOS Mojave Battery Draining Issue
Remember that you did this when they provide a fix, and you want to change it back.
july 2019
How VC funding works (MHz title)
Silicon Valley S5E7 | Richard & Gilfoyle At Landfill Site Talking ICO Crypto currency Idea To Russ
may 2019
What The Fuck Is Ethereum?
TLDR: Ethereum is a computing platform running on computers all over the world. To run programs on the network you pay Ether (ETH); you can program on the Ethereum network using a language named Solidity.
may 2019
Catching crumbs from the table
"The most common technique is the crystallographic analysis of nanoware appliances, which frequently provides us with new insights into mechanosynthesis."

"We need not be intimidated by the accomplishments of metahuman science. We should always remember that the technologies that made metahumans possible were originally invented by humans, and they were no smarter than we."
may 2019
A Conspiracy To Kill IE6
The bittersweet consequence of YouTube’s incredible growth is that so many stories will be lost underneath all of the layers of new paint. This is why I wanted to tell the story of how, ten years ago, a small team of web developers conspired to kill IE6 from inside YouTube and got away with it.
may 2019
You Could Have Today. Instead You Choose Tomorrow.
I’ve always found it’s better to think about what I want my ordinary life to look like most of the time. Then I try to make decisions based on the simple metric of whether they allow for more or less of that right now. A really cool job opportunity? I’ll consider it. But wait, it means I have to move my family to D.C., wear a suit most days, and be on someone else’s schedule? And I won’t be able to write much? Never mind, sorry. Oh, I could make a lot of money investing in startups? I like the sound of that. But I’ll have to read lots of pitch decks and go to lots of meetings? You know what, I’ll pass.

I’m a firm believer that how long we live is outside of our control. I don’t feel comfortable trading the present for an uncertain future. “You could be good today,” the Roman emperor Marcus Aurelius wrote. “But instead you choose tomorrow.” That quote haunts me as much as it inspires me. And it does a lot of each.
april 2019
It's performance review season!
I’ve got some tools and prompts to help you through this season, and equip you for future ones. From synthesizing peer feedback at the start to the moment that you deliver it to your reports, there’s lots you can do to ensure that each performance review is heard and digested.

april 2019
Work-Life Balance: Tips From 24 Entrepreneurs Boiled Down To 1
"But the most mentioned piece of advice? Schedule everything."

"Followers of my work know I always say: schedule, don’t list. Meaning, throw away your to-do list and just put all of your “to-do’s” onto your calendar."

"This approach feels strange because it goes against everything you’ve ever been taught about time management. “The calendar is for calls and meetings, the task list is for everything you want to do.” I call bull on that. If you want to have an amazing life, you have to be intentional about it. Your calendar is the plan for your time. And time equals life."
march 2019
Using Storytelling Structure to Engaging [sic] Your Stakeholders
"But you don’t have to practice storytelling every day to nail the basics. In fact, there’s a formula you can follow to tell a compelling story, that will get people to listen and care about what you have to say. Here’s how you can use that formula to present your research to stakeholders."
presentations  reports  design  research 
march 2019
Where disruptive ideas come from
What's new: Generating disruptive ideas, according to research published this week, can be encouraged in two seemingly contrasting ways — by forming small teams and leveraging crowds of workers. Each addresses a common enemy of innovation: how we interfere with each other's thinking and creativity.
march 2019
Does the Unconscious Really Exist?
"automatic thinking": But automatic thoughts are not the musings of a self-sabotaging inner-homunculus. They almost always consist of statements that an individual heard so many times from a critical parent, teacher, or significant other that they became overlearned and automatic. They're habitual, just like riding a bike, playing a piano sonata, or driving to work.
march 2019
18F Methods
A collection of tools to bring human-centered design into your project.
design  research  basics 
february 2019
Making the unconscious conscious will help you make more objective decisions, facilitate inclusive interactions, and create opportunities. Begin unbiasing with education, accountability, measurement, and more.
bias  hiring  research 
february 2019
Dear Developer, The Web Isn't About You
Put the ego down before somebody gets hurt.
december 2018
One of the good guys
I'd like to think I'm one of the good guys here. I was one of the inventors of RSS and Atom and worked to push open content and social media.
I started a social data search platform named Datastreamer (http://www.datastreamer.io/) which is basically a petabyte-scale content indexing engine.

We provide API feeds to search engines and social media analytics companies needing bulk data but don't want to have to build a crawler.

For the last 5 years we've had major problems with customers coming to us asking for data which we felt was unethical (at best).

We actually had Saudi Arabia approach us... It was clear that they were intending to something pretty evil with the data.

Their RFP questions were a bit frightening:

- can you track people by religion?

- can you give us their email address?

- can you provide their address?

- can your provide their ethnicity?

- can you provide their social connections?

We're actually losing business to other companies that are performing highly unethical and probably illegal techniques.

We just can't compete with data at that type of fidelity.

If you're a researcher and you want to access bulk data for combating this type of non-sense WE WILL PROVIDE DATA AT COST. We can provide up to 1PB of data but for now we have to charge for the shipping and handling of that data. We're reaching out to some other companies like Google and also the Internet Archive to see if we can provide more cost effective solutions.

I'm working on more tools to give the power back to the users.

Polar (https://getpolarized.io/) is a web browser which allows people to control their own data. The idea is that I can keep a local repository of data and eventually build our own cloud platform based on open systems like IPFS and encrypt the data using group encryption.
IPFS  data 
december 2018
The Loomio Co-op Handbook
The software we build is open source, and our organisation is open source too. This handbook is where we document how we run an efficient organisation without a hierarchy.

We build software for collaborative decision making, used by thousands of organisations and communities around the world. If you’re looking for a way to make group decisions without meeting, try it out at loomio.org.
handbook  coop 
november 2018
Two-way Streets: Forging the paths towards participatory civic technology
The Detroit Digital Justice Coalition’s experience underscores the importance of convening conversations throughout the creative process. More specifically, it implies that civic technologists should begin by identifying communities that are already working on difficult problems. Having identified such communities, our next task is to use participatory frameworks to help members of that community articulate their most pressing questions and sketch the shape of their answers. Then, and only then, should we introduce technology.
design  facilitation 
october 2018
Open Source Survey
The Open Source Survey is an open data project by GitHub and collaborators from academia, industry, and the broader open source community.
research  surveys 
october 2018
Thumbs up to gesture-controlled Consumer Electronics?
A cross-cultural study spanning 18 countries on spontaneous gesture behavior by UX Fellows
gesture  interface  research 
june 2018
On Surveys
Surveys are the most dangerous research tool — misunderstood and misused. They frequently straddle the qualitative and quantitative, and at their worst represent the worst of both.
february 2018
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