jonerp + ai   320

Do we understand the importance of ethical technology?
"Understanding the frameworks around which ethical models are built helps contextualize the often confusing world of ethical technology. Here is my stab at a view of the landscape and what should happen next."
machine  intelligence  and  ai  robotics  ethics 
2 days ago by jonerp
Huawei Connect 2018 – the smart police are coming
"A final report from Huawei Connect in Shanghai, as the vendor pushes a vision of smart safety and security."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  iot  robotics  ai  machine  intelligence  regulation  security 
5 days ago by jonerp
Huawei Connect 2018 – the war for AI talent
"Chris Middleton reports from Shanghai on the battle for AI talent at Huawei, and in China as a whole. What are the lessons for the West?"
future  of  work  iot  robotics  and  ai  machine  intelligence  talent  management 
8 days ago by jonerp
Journeys in big data and AI across the transport networks of London & Paris
"We should take notice of the pioneering work in big data and AI done by digital innovators at public transport networks - two examples from London and Paris"
customer  service  management  frictionless  enterprise  machine  intelligence  and  ai  mobile  social  use  cases 
13 days ago by jonerp
SAP TechEd 2018 – How Kaeser Kompressoren is selling compressed air as a service with the help of SAP Data Hub
"Every now and then, a customer use case really stands out. I picked up a dandy at SAP TechEd 2018, via a long-time SAP customer that keeps their tech - and business models - right on the edge of what's possible."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence  use  cases 
16 days ago by jonerp
SAP TechEd day one, burning questions edition – beaming up serverless ERP and the ABAP PaaS
"SAP TechEd day one featured news announcements that implied a more open SAP. Serverless ERP, ABAP on the SAP Cloud Platform - we're a long way from NetWeaver. But big questions remain. Here's my illustrated day one review."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  iot  robotics  ai  serverless 
17 days ago by jonerp
Overcoming the AI, ML and data science skills gap – hashing it out with Vijay Vijayasankar of IBM
"If you want to provoke me, tell me there's not enough qualified data science talent. That led me to a video exchange with IBM's Vijay Vijayasankar, where he shared the ups and own of hiring data science talent."
digital  skills  and  training  future  of  work  iot  robotics  ai  machine  intelligence 
18 days ago by jonerp
Infor thru the stages- what’s the next phase?
"t’s been interesting to watch Infor’s transformation over the last few years. How can a company with so many product lines modernize them all, migrate users to the cloud and position these firms for a more digital future? Here’s the progress report that’s been eight years in the making."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  transformation  -  frictionless  enterprise  internet  of  things  machine  intelligence  ai  robotics 
19 days ago by jonerp
Dreamforce 2018 – Keith Block on integration, innovation and life as a co-CEO
"As Dreamforce begins to wind down, I had the chance to sit down to chew the fat with co-CEO Keith Block on a variety of Salesforce-related topics."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  content  marketing  financial  services  fintech  hcm  the  future  of  work  iot  robotics  ai  retail  e-commerce  omni-channel  df18 
21 days ago by jonerp
Event Report - Salesforce Dreamforce 2018 - AI, Apple & Customer 360 - but where is the CRM thought leadership?
"It was the usual mega event for Salesforce, it’s partners and its users. Attendees were optimistic and looking forward on innovation to come in 2019. Good to see the shift towards more neural network-based AI, which at the moment is clearly the AI technology of choice. Good to keep Einstein’s voice efforts cross platform. But details were not shared – where does Salesforce plan to build all these models, where does the data have to be, etc. Good to see what MuleSoft is ultimately about, pulling off Customer 360 – if Salesforce managed to implement this architecture (and get customer to pay for it) – it may justify the princely cost of MuleSoft. To be fair – that is little of concern for Salesforce users, who they want to see value coming form their vendor overall, across the product suite."
ai  apple  cloud  constellation  research  crm  dreamforce  google  holger  mueller  learning  paas  platform  salesforce 
21 days ago by jonerp
Inforum 2018 – CEO Charles Phillips on Coleman AI and the problem of enterprise productivity
"Infor announced a slew of Coleman AI news at Inforum 2018. But what does this mean to customers? Here's my review of Infor CEO Charles Phillips' keynote views, and what I learned behind the scenes."
digital  skills  and  training  hcm  the  future  of  work  iot  robotics  ai  machine  intelligence 
23 days ago by jonerp
Dreamforce 2018 – it’s all about integration, says Salesforce product chief Bret Taylor
"In an exclusive diginomica interview, Salesforce President and CPO Bret Taylor talks integration and Lightning, MuleSoft, Customer 360, Quip, Einstein Voice."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  machine  intelligence  ai  user  df18 
24 days ago by jonerp
AI, edge and security share top billing at Microsoft Ignite
"Microsoft Ignite opens this morning with a blizzard of announcements, with special focus on advances in AI, IoT and edge, tempered by security"
infrastructure  internet  of  things  machine  intelligence  and  ai  productivity  security 
26 days ago by jonerp
Microsoft soups up Dynamics 365 with AI and HoloLens add-ons
"Microsoft soups up its Dynamics 365 business applications with packaged AI for sales, service and marketing, plus HoloLens mixed reality apps"
crm  and  customer  experience  service  management  internet  of  things  machine  intelligence  ai 
27 days ago by jonerp
McKinsey warns that AI will further divide the world economy into winners and losers
"The world is moving quietly, but inexorably, toward a world that will not only change the way humans live and work but also divide the world economy according to McKinsey’s latest AI report."
iot  robotics  and  ai  machine  intelligence 
4 weeks ago by jonerp
World Economic Forum – robots will take jobs, but upskilling will put humans ahead…if we do it properly
"robots-typing-machines

A major future of work report from the World Economic Forum puts skills investment top of the corporate and governmental agenda."
digital  skills  and  training  future  of  work  iot  robotics  ai  machine  intelligence 
4 weeks ago by jonerp
How Medivis plans to use augmented reality and AI to change medicine
"Typically I don't write about how cool augmented reality and AI are. But the experts at Medivis think they can change healthcare with these technologies - and the help of partners like Paperspace."
digital  enterprise  in  the  real  world  healthcare  transformation  machine  intelligence  and  ai  use  cases  augmented  reality 
5 weeks ago by jonerp
Fixing the recruiting process mess – Part 3, getting from zero to one
"How can technology make recruiting better and the acquisition of more and better-qualified talent a reality? How do we stop the leakage from the recruiting funnel and do so in a way that doesn’t add to the workload of recruiters? Can a better process for recruiting improve candidates’ experiences and those of recruiters?"
hcm  and  the  digital  future  of  work  iot  robotics  ai  talent  management 
5 weeks ago by jonerp
Google Needs To Make Machine Learning Their Growth Fuel
"Google needs new AI- and machine learning-driven businesses that have lower Total Acquisition Costs (TAC) to offset the rising acquisition costs of their ad and search businesses. CB Insights found Google is experiencing rising TAC in their core ad and search businesses. With the strategic shift to mobile, Google will see TAC escalate even further. Their greatest potential for growth is infusing greater contextual intelligence and knowledge across the entire series of companies that comprise Alphabet, shown in the graphic below."
business  featured  posts  technology  software  trends  &  concepts  cb  insights  google  ai  machine  learning  louis  columbus'  blog  patents 
5 weeks ago by jonerp
Meltwater pivots to let data scientists loose on the world’s biggest business dataset
"Media intelligence provider Meltwater pivots to a platform strategy with Fairhair.ai, opening its huge dataset of online business content to data scientists"
cloud  platforms  -  infrastructure  and  architecture  digital  content  marketing  machine  intelligence  ai  social 
5 weeks ago by jonerp
Enterprise hits and misses – blockchain is a paradox; AI is a customer service automater
"This week - Blockchain is officially a paradox, and AI is a riddle for customer service teams to solve. Plus: diginomica gets critiqued, and personalization gets humanized (or does it?). Your whiffs go from rattlesnake bites to a big pile o' Skype."
crm  and  customer  experience  service  management  hits  misses  iot  robotics  ai  blockchain 
6 weeks ago by jonerp
C’mon now – the customer isn’t in control. On Google, Amazon and the algorithmic plight of the super-user
"The customer is in control? That's an extravagant universal claim - and a recipe for disillusionment. In this Friday roast-and-think, I lay out the true sources of customer power and the predicament of the super-user, who has been sold some Florida swampland."
crm  and  customer  experience  service  management  machine  intelligence  ai 
6 weeks ago by jonerp
Enterprise hits and misses – big data falls, blockchain rises, and security trusts no one
"This week - a look at Google's big data fall from grace - an opening for blockchain, or not? Also: security's weak link, and the zero trust imperative. Ideas versus execution, data silos, and whiffs-a-plenty."
governing  identity  privacy  and  security  hits  misses  machine  intelligence  ai  blockchain 
7 weeks ago by jonerp
Stephen Kelly ousted as Sage CEO after dismal results and faltering transformation
"Stephen Kelly has made an abrupt exit as CEO of Sage. What's going on and what happens next. We cast the runes."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  machine  intelligence  ai 
7 weeks ago by jonerp
Five questions I’m chasing about retail’s digital winners and losers – a Shop.org preview
"With Shop.org 2018 right around the corner, here's five questions I'm chasing on retail's digital winners - and losers. And yeah, Alexa is in there somewhere."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
8 weeks ago by jonerp
Enterprise hits and misses – summer retail blowout, IBM Watson healthcare media showdown
"This week - a summer retail blowout, with an omni-channel winners and losers update. Plus: IBM Watson's healthcare forays got a media spanking, but were the right issues aired? Enterprise analytics, programming ethics - and whiffs-a-plenty."
analytics  planning  and  data  analysis  hits  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
8 weeks ago by jonerp
10 Ways To Improve Cloud ERP With AI And Machine Learning
"Cloud ERP platforms need to create and strengthen a self-learning knowledge system that orchestrates AI and machine learning from the shop floor to the top floor and across supplier networks. Having a cloud-based infrastructure that integrates core ERP Web Services, apps, and real-time monitoring to deliver a steady stream of data to AI and machine learning algorithms accelerates how quickly the entire system learns. The Cloud ERP platform integration roadmap needs to include APIs and Web Services to connect with the many suppliers and buyer systems outside the walls of a manufacturer while integrating with legacy ERP systems to aggregate and analyze the decades of data they have generated."
business  featured  posts  technology  software  ai  amazon  alexa  artificial  intelligence  cad  cloud  computing  erp  crm  enterprise  resource  planning 
8 weeks ago by jonerp
Small Robot Company plants seeds of Farming-as-a-Service via Tom, Dick and Harry
"The ag-tech start-up is developing an AI-powered platform that Tom, Dick and Harry can use to help farmers improve yields and make more money."
digital  enterprise  in  the  real  world  iot  robotics  and  ai  use  cases 
9 weeks ago by jonerp
Report analysis – AI and automation raises the stakes on IT security skills
"AI and automation will transform security, right? Not so fast. A new report indicates the problem comes back to a human skills gap. And, in my view, a culture problem. Here's my review of the data - and potential solutions."
digital  skills  and  training  governing  identity  privacy  security  machine  intelligence  ai 
9 weeks ago by jonerp
Plex Systems Accelerates Push Into IoT With DATTUS Acquisition
"Think about it. As consumers, we didn’t loudly voice our desire for AI or NLP. But that didn’t stop Apple from delivering Siri on an iPhone. Pretty soon Microsoft delivered Cortana on Windows 10; Google delivered Google Now; Amazon delivered Alexa and now Bixby is on your (newer) Samsung Galaxy. We see these digital technologies being absorbed into the manufacturing landscape in much the same way, as long as solution providers like Plex and DATTUS continue to innovate and push them into the mainstream."
erp  acquisition  ai  analytics  artificial  intelligence  big  data  cloud  connectivity  technologies  management  dattus  iiot  machine  learning 
9 weeks ago by jonerp
Enterprise hits and misses – Autonomous AI is scary, Slack buys (parts of) Atlassian
"This week - Slack screws up my hits and misses deadline by buying parts of Atlassian. Plus: why AI is both scary *and* practical. Oh, and look out for CX washing. Your whiffs include... a multi-tenant Zebra? Plus, turnabout is fair, so Den grills (and gets grilled)."
collaboration  sharing  and  digital  productivity  hits  misses  iot  robotics  ai  machine  intelligence 
12 weeks ago by jonerp
Cloud Next 18 – Google moves up the AI stack into enterprise apps
"Introducing contact center and recruitment solutions today, Google Cloud signals its move up the AI stack to compete in the enterprise apps space."
cloud  platforms  -  infrastructure  and  architecture  customer  service  management  machine  intelligence  ai  talent 
12 weeks ago by jonerp
Become an ML-savvy organization – a practical AI review with Brian Dennett of Enable.AI
"AI isn't necessarily dumb - we're just defining it wrong. That's what I took from my podcast chat with Brian Dennett of Enable AI. Here's his machine learning lessons pulled from their own projects."
crm  and  customer  experience  iot  robotics  ai  machine  intelligence 
12 weeks ago by jonerp
Can vendors like Workday, Salesforce ever get enough AI?
"As Salesforce buys Datorama and Workday acquires stories.bi, we ask can enterprise application vendors ever get enough AI in their product portfolios?"
As  Salesforce  buys  Datorama  and  Workday  acquires  stories.bi  we  ask  can  enterprise  application  vendors  ever  get  enough  AI  in  their  product  portfolios?analytics  planning  data  analysis  cloud  erp  financials  supply  chain  crm  customer  experience  future  of  work  machine  intelligence  user 
july 2018 by jonerp
Why customer experience is so elusive, and AI is even trickier – a chat with the implausible Esteban Kolsky
"Ever wanted to corner analyst Esteban Kolsky and ask him why he's such a grouchy, err, inspiration? Well, at Salesforce Connections, I did just that. Here's a boiled down version, focusing on the elusive problems of customer experience and AI that matters."
crm  and  customer  experience  service  management  machine  intelligence  ai 
july 2018 by jonerp
OpenText CEO opens up on organic growth ambitions
"At this week’s Enterprise World event in Toronto, the acquisition-hungry enterprise information management company showcased new offerings and areas of focus that may help it unlock new sales."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai 
july 2018 by jonerp
Ocado CEO – here comes the next generation of robots in retail
"Ocado’s tech story keeps getting stronger, even if it comes at a cost to the bottom line."
digital  enterprise  in  the  real  world  e-commerce  future  of  work  iot  robotics  and  ai  machine  intelligence  retail  omni-channel 
july 2018 by jonerp
We need a new conversation about the world we’re (not) building
"Now and again, a confluence of things I am reading and things I've heard sparks off thinking about the wider issues of technology use and adoption. This weekend provided that spark."
analytics  planning  and  data  analysis  iot  robotics  ai  ethics 
july 2018 by jonerp
HfS FORA UK – the robots are here, get over it and move on. Next up?
"Once in a while I attend a truly stand out event HfS Fora UK was one. Content rich and in fabulous surroundings, the quality of conversation was exceptional."
future  of  work  machine  intelligence  and  ai  robotics  event  reports 
july 2018 by jonerp
CommLive18 – FinancialForce employs Einstein for analytics, but not yet AI
"At CommLive18, FinancialForce launches PSA analytics and financials reporting powered by Salesforce Einstein analytics, but says AI may have to come from elsewhere"
analytics  planning  and  data  analysis  financials  hr  admin  payroll  machine  intelligence  ai  professional  services 
june 2018 by jonerp
Enterprise hits and misses – Intel confronts itself; robots come as a service while humans reconfigure
"This week - Intel faces a leadership challenge while the business model gets a grilling. Fresh robotics use cases bring you robots as a service (RaaS?). A new report advises humans on their higher skills ground. Plus: your whiffs include a system outage that has me scratching a satirical itch."
cloud  platforms  -  infrastructure  and  architecture  digital  skills  training  frictionless  enterprise  machine  intelligence  ai  robotics 
june 2018 by jonerp
Talend CEO – IT must get unstuck from a legacy cycle to turn data into a business asset
"Talend Connect brought heady conversations about avoiding cloud lock-in and realizing a multi-cloud, serverless potential. But as my conversation with CEO Mike Tuchen shows, it's really about a practical way to fund innovation within IT budgets - and deliver data assets to the business."
analytics  planning  and  data  analysis  devops  nosql  the  open  source  stack  digital  enterprise  in  real  world  machine  intelligence  ai 
june 2018 by jonerp
Salesforce Connections 2018 – inside DoorDash’s plans to transform its customer support with AI
"For DoorDash, great customer support at high volumes is an absolute must. At Salesforce Connections 2018, I got their tips on migrating to Service Cloud, the impact of a 360 customer view, and what lies immediately ahead: Einstein service bots."
crm  and  customer  experience  service  management  e-commerce  machine  intelligence  ai  mobile  use  cases 
june 2018 by jonerp
Want to be a customer-focused manufacturer? You need these five quality metrics
"Manufacturers run better with metrics. But if your systems are siloed, metrics can't help you. And what data should you be acting on? In the IQMS diginomica debut, Louis Columbus shares five manufacturing metrics that matter."
analytics  planning  and  data  analysis  frictionless  enterprise  iot  robotics  ai  iqms  partner  zone  manufacturing 
june 2018 by jonerp
Enterprise hits and misses – retail gets a digital report card and AI incrementalism gets a debate
"This week - retail gets a digital transformation checkup and the AI incrementalism debate is joined. Also: are lean, agile, and design thinking useful, or slick selling tools? Your whiffs include a close encounter with my LinkedIn doppelganger."
hits  and  misses  iot  robotics  ai  professional  services  retail  e-commerce  the  omni-channel  user  experience 
june 2018 by jonerp
Workday’s Bhusri points to Aon milestone as fiscal 2019 gets off to a strong start
"Workday gets fiscal 2019 off to a strong start, but CEO Aneel Bhusri remains pragmatic about progress."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  hcm  the  digital  future  of  work  machine  intelligence  ai 
june 2018 by jonerp
Unilever teams up with Microsoft to deliver AI-assisted decision making to users
"Unilever CIO Jane Moran explains how the organisation is using Microsoft tools to bring reliability and trust back to its use of data."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iot  robotics  ai  machine  intelligence  use  cases 
may 2018 by jonerp
The I in AI is dumb leading to incrementalism not transformation
"A plethora of conflated terms - AI, ML, DL along with transformation are not helping decision-makers to chart a path to build more efficient and effective business models. Time to step back."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  future  of  work  governing  identity  privacy  security  machine  intelligence  ai  deep  learning  dl  ml 
may 2018 by jonerp
Enterprise hits and misses – GDPR causes sleep deprivation, Google’s voice AI demo causes techno-hangover
"This week - don't fear GDPR, embrace it: but get ready for a bit of sleep deprivation. Also: Google awes techno-fans with Duplex voice AI, quickly backslides into ethical/PR quagmire. Analytics project failures get scrutiny, and I do the Klout victory dance."
analytics  planning  and  data  analysis  hits  misses  iot  robotics  ai  machine  intelligence 
may 2018 by jonerp
Event Report - Microsoft Build 2018 - AI, IoT and bringing it together
"We had the opportunity to attend Microsoft’s developer conference Build, held from May 7th till 9th 2018 at the Seattle Convention Center in Seattle. Attendance with over 7k attendees, and a large global representation of the press colleagues makes this one of the best attended events from an influencer perspective."
ai  azure  build  cloud  constellation  research  developers  future  of  work  holger  mueller  iot  microsoft  ml  nextgen  apps 
may 2018 by jonerp
After the self-driving car, welcome the self-driving enterprise – and all its pyramid organization implications
"A self-driving enterprise with its own Cognitive Operating System - a big picture vision of organizational change from Aera CEO Fred Laluyaux."
collaboration  sharing  and  digital  productivity  enterprise  in  the  real  world  future  of  work  hcm  machine  intelligence  ai 
may 2018 by jonerp
Boosting financial inclusion in developing nations – an AI/AR use case
"The Grameen Foundation India has developed AI- and AR-based applications to boost financial inclusion in the country, particularly among women in rural communities."
digital  enterprise  in  the  real  world  financial  services  and  fintech  machine  intelligence  ai  mobile 
may 2018 by jonerp
Enterprise hits and misses – Domino’s vs McDonald’s in digital, Google vs Microsoft in the cloud
"This week: Domino's is winning in digital, McDonald's not so much. Google wants Microsoft's enterprise cloud business, and blockchain's supply chain limitations are assessed. And: ridiculous whiffs, including premature project celebrations."
cloud  platforms  -  infrastructure  and  architecture  hits  misses  iot  robotics  ai  retail  e-commerce  the  omni-channel 
may 2018 by jonerp
How The Climate Corporation uses deep learning as a tool for sustainable agriculture
"Solving our agricultural yield issues is an urgent global problem for futurists of all stripes. Here's how The Climate Corporation uses deep learning to help farmers improve their yields and sustain their soil."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence 
april 2018 by jonerp
SuiteWorld 2018 – NetSuite brings machine intelligence to midmarket ERP
"A technology highlight at SuiteWorld 2018 is the introduction of machine intelligence to the NetSuite midmarket ERP platform for real-world use cases"
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  machine  intelligence  ai 
april 2018 by jonerp
Enterprise hits and misses – AI hits the medical industry, Starbucks hits the brakes, Musk embraces humans
"This week: AI is changing the medical industry, but the ethics of AI dominate headlines. Starbucks has a bad week, Elon Musk makes a robotic concession, and loads of whiffs and picks."
"hits  and  misses  iot  robotics  ai  machine  intelligence 
april 2018 by jonerp
Ethical AI – no need for new regulators, just a proper framework?
"Reaction from techUK, Sage and Lord Clement-Jones to yesterday's very detailed UK government report on AI and associated implications."
data  privacy  iot  robotics  and  ai  machine  intelligence  regulation 
april 2018 by jonerp
AI at the edge gets in the SWIM as smart devices spew untapped data
"AI at the edge has particular problems that are not easy to mediate. SWIM thinks it has an answer but it is playing against some mega-competitors."
iot  robotics  and  ai  machine  intelligence 
april 2018 by jonerp
We had the opportunity to attend IBM's Think conference held in Las Vegas, all o...
"
IBM ML comes to Swift - IBM has been closely working with Apple on Swift, pretty much since the launch of Apple's new programming language. The joint solutions are built on the platform, and given the IBM push on cognitive / Watson / ML / AI, it's key that developers on the Swift platform that are building applications in and for the IBM ecosystem can leverage IBM AI / ML services for the iOS applications. Something joint customers expected and IBM now has (finally) delivered. I had some good conversations with early adopters."
ai  cloud  constellation  research  futurist  holger  mueller  ibm  nextgen  apps  paas  partners  think  trusted  advisor  user  conference 
april 2018 by jonerp
GTC 2018: Ready or not, NVIDIA is building an AI-centric world
"Nvidia's GTC event was awash with mind-blowing technology and utopian examples of AI. The future may be here, but it isn't well-formed."
analytics  planning  and  data  analysis  internet  of  things  iot  robotics  ai  machine  intelligence 
march 2018 by jonerp
Robotic process automation practitioners share sixteen hard-won lessons
"The robotic process automation experts at HfS FORA New York City had field lessons galore, and were eager to share. Here's my compilation of the most important RPA project tips and benefits I heard."
digital  skills  and  training  transformation  -  frictionless  enterprise  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
march 2018 by jonerp
Enterprise hits and misses – scraping Cambridge Analytica for insights, and negotiating better AI projects
"This week: Extracting lessons from Cambridge Analytica's ethical morass. Plus: the art of negotiating AI projects, and minimizing "risk bias." Google and Uber face setbacks worth watching. And yes, loads of goofy and baffling whiffs."
hits  and  misses  iot  robotics  ai  retail  e-commerce  the  omni-channel 
march 2018 by jonerp
4 ways to thrive in the robotic age without losing your humanity – an HfS FORA keynote review
"One of the most memorable keynotes of the year came via Tim Leberecht at HfS FORA New York City, which contrasted the robotic age against the need for business romantics. Here's why Leberecht's keynote mattered - and my critique."
digital  skills  and  training  future  of  work  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
march 2018 by jonerp
Google’s March Madness can help demystify machine learning
"What can Google's attempt at predictions during March Madness teach us about the business application of Machine Learning? Quite a lot."
analytics  planning  and  data  analysis  machine  intelligence  ai 
march 2018 by jonerp
Prudential’s Global Head of AI on ‘which algorithm to use and when’ - by @derek_dupreez
"Michael Natusch explains financial services firm Prudential’s strategy around artificial intelligence (AI) - focusing on causation and correlation."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  financial  services  fintech  iot  robotics  ai  machine  intelligence  use  cases 
march 2018 by jonerp
Accenture on why “citizen AI” will fail without rigorous testing for algorithmic bias - by @jonerp
"Accenture sees a bold new age of "citizen AI" ahead. But there's a warning attached: we better get testing right. Here's what Accenture told me about their efforts to root out data and algorithmic bias."
devops  nosql  and  the  open  source  stack  iot  robotics  ai  machine  intelligence  new  professional  it  as  a  service 
march 2018 by jonerp
“Don’t do an ML science experiment” – Mike Salvino on machine learning misconceptions, and what to do about them - by @jonerp #HfSFORA
"Machine learning misconceptions can sink an AI project. That was Mike Salvino's message to the service industry pros at HfS FORA New York City. Here's his ML pitfalls - and how to avoid them."
digital  skills  and  training  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
march 2018 by jonerp
RPA hype versus reality – an early look at use cases and data from #HfSFORA NYC by @jonerp
"Robotic Process Automation is a potent topic because companies are far enough along to share proof points - and frustrations. But is RPA just an efficiency driver? And how does AI fit into the mix?"
digital  enterprise  in  the  real  world  iot  robotics  and  ai  machine  intelligence 
march 2018 by jonerp
Enterprise hits and misses – can AI save the legal system? And who will save software user events? - by @jonerp
"This week: AI's disruptive impact on the legal system (and hacking it from within). Also: why software user events need a rethink. Your whiffs include failed Twitter apps, and robots flipping burgers (and humans)."
hits  and  misses  iot  robotics  ai  retail  e-commerce  the  omni-channel 
march 2018 by jonerp
AI’s rising challenge to the core legal system
"Thou shalt kill? Ethics is an increasing topic of debate around AI, but what about the challenges that new tech poses to the established legal system as we understand it?"
iot  robotics  and  ai  machine  intelligence  regulation 
march 2018 by jonerp
Finance and healthcare tower as Salesforce officially breaks $10 billion run rate - by @whostu
"Salesforce formally broke through its $10 billion revenue goal yesterday with financial services, healthcare and the EMEA region standing out as highlights."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  digital  content  marketing  financial  services  fintech  healthcare  transformation  iot  robotics  ai 
march 2018 by jonerp
Enterprise hits and misses – cyberwarfare gets a wake up call and automation forces a skills review - by @jonerp
"This week: why cyberwarfare needs a truce, and an automation career session from someone who gets it. Plus: AI-driven "coaching networks" and five emerging trends. The whiffs are plentiful - are you ready to get cognified?"
governing  identity  privacy  and  security  hits  misses  iot  robotics  ai  the  new  professional  it  as  a  service 
march 2018 by jonerp
Roundup Of Machine Learning Forecasts And Market Estimates, 2018 - by @louiscolumbus
"One of the fastest growing areas of machine learning IP is the development of custom chipsets. Deloitte Global is predicting up to 800K machine learning chips will be in use across global data centers this year. Enterprises are increasing their research, investment, and piloting of machine learning programs in 2018. And while the methodologies all vary across the many sources of forecasts, market estimates, and projections, all reflect how machine learning is improving the acuity and insights of companies on how to grow faster and more profitably."
business  featured  posts  ai  analytics  and  big  data  artificial  intelligence  byline=louis  columbus  machine  learning  patents 
february 2018 by jonerp
How ready is HR for AI? Here’s the bad news…
"Jason Averbook argues that HR needs to put proper foundations in place first before jumping to AI."
future  of  work  hcm  and  the  digital  iot  robotics  ai  machine  intelligence 
february 2018 by jonerp
Looking ahead – what jobs will technology take away? - by @vijayasankarv
"My crystal ball is not any more effective than yours when it comes to looking into the future – but there are a few scenarios where I do think jobs will be taken away. If your job is in one of these categories, the smart thing to do is to gain additional skills. Just to be clear – I also think there won’t be any net job losses. As always – this is all strictly my personal views on the topic, and not that of my employer."
featured  posts  trends  &  concepts  ai  automation  future  of  work  job  loss  technology  uncategorized  universal  basic  income 
february 2018 by jonerp
The world badly needs a cyber-warfare truce – what are the chances? - by @denispombriant
"Cyber warfare is combat on the cheap, writes Denis Pombriant, as he sets out the case for an international truce to limit the scope for cyber attacks."
iot  robotics  and  ai  regulation  security 
february 2018 by jonerp
5 digital enterprise trends in the future of coaching networks (2/2) - by @philww
"Frictionless enterprise, digital collaboration, conversational/headless, APIs, AI - 5 digital enterprise trends converge in the future of coaching networks."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  frictionless  enterprise  future  of  work  machine  intelligence  ai  user  experience 
february 2018 by jonerp
Looking ahead – what jobs will technology take away? - by @vijaysansakarv
"There are several jobs where the job needs very little original thinking. The critical thinking is done by few people who designed the workflow, and not by people executing. This would include things like preparing fast food, paying invoices, checking totals, scanning documents etc. These jobs are generally at risk given they are easily automated – and probably the only reason they are still around is because of the one time cost of implementing new technology. Given all tech will eventually commoditize, this is only a temporary safety net."
uncategorized  ai  automation  future  of  work  job  loss  technology  universal  basic  income 
february 2018 by jonerp
Beware the AI risks of over-automation and hyper convenience - by @krmarko
"Maybe the biggest AI risks are to do with people becoming complacent as a result of over-automation and hyper convenience"
digital  transformation  -  frictionless  enterprise  future  of  work  iot  robotics  and  ai  machine  intelligence 
february 2018 by jonerp
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