csrollyson + social   2573

Mars, Saturn and Covid-19 - Kelly Surtees Astrology
Excellent commentary on Mars Jupiter Saturn Pluto transits in Capricorn and Aquarius, how covid19 manifests
astrology  covid19  mars  saturn  pluto  moon  node  restriction  capricorn  aquarius  Q1  2020  government  social  distance  hermit  isolation  interpretation  transit 
4 days ago by csrollyson
This Girl’s Therapist Suggested Drawing On Her Body Instead of Cutting, And It Worked Beautifully
One therapist suggests to young woman who was cutting herself to draw on her skin instead, sparking a new movement. “7% of (USA) population cuts”
howto  cutting  drawing  skin  tattoo  social  media  example  zentangle  design  Q4  2019  doodling  self  harm  injury 
november 2019 by csrollyson
How To Integrate a Tech Writer Into Agile — Read the Friendly Manual
Concise but offers some nice detail about onboarding a technical writer into an agile development team
onboard  technical  writing  writer  agile  team  howto  management  bullsi  social 
july 2019 by csrollyson
IKEA FAMILY Customer Loyalty Program | Case Study
Client story: How @IKEA is exploring converting its #customer loyalty program into a #social #impact community #experience. BTW #Agile #Digital #Ethnography adds depth and breadth to projects like these @contextpartners
client  story  example  qualitative  research  ikea  sustainability  customer  loyalty  program  social  impact  interview  csr19  video 
june 2019 by csrollyson
Championing the Customer Experience | Brandwatch
Argues that customer experience is marketing, takes a brand/enterprise view of #customer #experience culture using @deloitte's maturity model @vizia
marketing  customer  experience  pointofview  platform  enterprise  data  integration  IT  strategy  CCO  executive  model  deloitte  maturity  csr19  business  intelligence  analytics  social  media  journey  map  adoption  touchpoint 
may 2019 by csrollyson
Mapping the Patient Journey: A Case Study
Very useful: How to use and design #patient #experience #journey #maps to put touchpoints into a narrative and identify breakdowns. How to design the map + example #agile #digital #ethnography
healthcare  patient  journey  map  casestudy  bullsi  howto  design  value  proposition  provider  touchpoint  social  media  medical  urology  persona  csr19 
may 2019 by csrollyson
Opinion | It’s Time to Break Up Facebook - The New York Times
Detailed argument for breaking up #Facebook as we broke up #AT&T and #StandardOil - When firms become so dominant that they control business sectors and culture, they have to split #monopoly
facebook  hightech  pointofview  2019  Q2  founder  zuckerberg  social  network  monopoly  regulation  breakup  ATT  example  innovation  market  power  privacy  instagram  whatsapp  acquisition  competition  concentration  politics  data  artificial  intelligence  advertising  bullsi  reference 
may 2019 by csrollyson
Olivia Laing: ‘I was hooked and my drug was Twitter’ | Technology | The Guardian
Author chronicles her use of her consumption of news via twitter and its impact on her and her relationships
news  world  universe  twitter  social  media  story  author  violence  horror  terror  numbness  society  wedding  Q2  2019  politics  msm  relationship 
may 2019 by csrollyson
JACSW Prepares for Arrival of Unaccompanied Migrant Children in Chicago - JACSW - Jane Addams College of Social Work
In-service raises awareness of "unaccompanied" children in government custody who are resettled in Chicago ^cr @jacsw
university  social  work  UIC  2018  Q4  refugee  migrant  children  chicago  awareness  19eyz  immigration  comparison  germany  colombia  india 
april 2019 by csrollyson
Family Institute: Chicago Therapists & Counseling
A behavioral health clinic at NU also treats refugee families
northwestern  family  clinic  social  work  therapy  treatment  19eyz  ptsd  trauma  refugee 
april 2019 by csrollyson
AWFF 2019: Collaborative documentary Displacement and Resilience explores conflict, migration and exile
"Displacemennt & Resilience": Documentary highlights experience of #women #refugees in Tibet India Philippines Canada Tunisia, from trauma to healing and triumph #FiveMillionFilm ^cr
documentary  refugee  reference  women  PTSD  migration  exile  philippines  tunia  comparison  india  rohingya  tibet  asia  canada  story  film  2019  editing  social  worker  resilience  police  interview 
april 2019 by csrollyson
Ultimate Guide to Customer Experience Mapping: How to Map the CX from Start to Finish – NGDATA
Superb post compares #customer #experience maps to #journey #maps, shows when to use each, then how to build #CX map; BTW #agile #digital #ethnography speeds & improves this process
customer  experience  map  journey  comparison  reference  bullsi  csr19  howto  value  proposition  2017  data  social  media  sales  retail  transaction  example  template  omni  channel  touchpoint  emotion  research  persona  interview  forum  support  call  center  design 
april 2019 by csrollyson
About Us | Impact Partners Film
Invests in and supports #cause-focused #documentaries [and features] #FiveMillionFilm ^cr
investor  producer  firm  documentary  cause  film  executive  reference  19eyz  filmmaker  social  impact  international  activism 
april 2019 by csrollyson
Documentary Film Guide | Women + Film
[Cause focused] #Documentary #film guide includes helpful lists of must-see films, #fundraising sources, top #women #filmmakers ^cr
documentary  film  women  guide  list  directory  cause  social  impact  investor  director  filmmaker  fundraising  history  story  19eyz  reference 
april 2019 by csrollyson
TFC Blog | Documentary DIY fundraising distribution
Bull's eye: DIY #distribution for cause-focused #documentary #films - examples run w #alternative #revenue streams & self-creating audiences w #socialmedia #email #website education sales ^cr
cause  nonprofit  social  media  email  education  sales  kit  DVD  festival  university  conference  website  bullsi  DIY  documentary  independent  film  distribution  finance  investor  production  example  19eyz  howto 
april 2019 by csrollyson
Distribution Transparency: Four Filmmakers Reveal Their Distribution Numbers, Part One | Filmmaker Magazine
Very useful! 2 #documentary #filmmaker #casestudy featuring #DIY #distribution w the revenue numbers/channel - both feature developing audience w #socialmedia ^cr
independent  documentary  film  DIY  distribution  casestudy  example  Statistics  revenue  channel  beauty  actor  museum  social  media  email  audience  development  VOD  TV  SVOD  merchandise  blog  community  DVD  edition  women  theater  booker  screening  alternative  exceptional  bullsi  19eyz 
april 2019 by csrollyson
Distribution Transparency: Four Filmmakers Reveal Their Numbers, Part Two | Filmmaker Magazine
2 superb #case #studies of #DIY #distribution for cause #films + #piracy as channel & growing audience w #socialmedia #independent #producer ^cr
filmmaker  DIY  distribution  cause  film  documentary  casestudy  theater  marketing  email  social  media  strategy  finance  audience  piracy  education  sales  exceptional  bullsi  revenue  VOD  TV  rights  19eyz  bullsi2 
april 2019 by csrollyson
Attention, Filmmakers: Your Website Sucks! | IndieWire
Focused on #indie #film websites but hooks into overall marketing & #distribution strategy #kudos
independent  film  marketing  distribution  audience  plan  strategy  website  email  list  gotcha  pitfall  design  reference  exceptional  howto  guide  social  media  goal  personality  user  experience  global  rights  management  19eyz  Business 
april 2019 by csrollyson
Comment Facebook sélectionne les posts de votre fil d'actualité - BDM
Facebook unveils new user controls & visibility into what goes in your news feed, including visibility into ads (en francais)
facebook  news  feature  function  newsfeed  howto  Q2  2019  social  network 
april 2019 by csrollyson
Social media intelligence - Wikipedia
Another vector of using digital social data to create "intelligence"
social  media  research  analysis  reference  uk 
march 2019 by csrollyson
We Spoke to Dozens of Distributors; This is What They Want in a Film | Sundance Institute
Useful: Insights from surveying #distributors of #indie #films: How they evaluate and structure #distribution deals #investor ^cr
indie  film  distribution  lessons  learned  producer  investor  19eyz  bullsi  insight  festival  social  media  model  investment  finance  market  digital  theater  legal  release  Business 
march 2019 by csrollyson
Lessons Learned from the 15 Story Beats of My CENTS Kickstarter
SUPERB: In-depth analysis of #kickstarter campaign to finance #indie #film - and the roles of social media and email networks #investor #kudos ^cr
bullsi  investor  kickstarter  howto  lessons  learned  bullsi2  crowdfunding  email  social  media  story  journey  19eyz  finance  example  tactics  strategy  plan  twitter  facebook  hack  Business 
march 2019 by csrollyson
The 13 Tough Questions Film Investors Ask - Raindance
Helpful list of #indie #film #investor concerns and how #filmmakers can answer them #social #media
indie  film  investor  pointofview  question  19eyz  list  insight  commercial  roi  psychology  empathy  tactic  distribution  perk  trust  social  media  product  placement  Business 
march 2019 by csrollyson
How to Boost the Power of Your Customer Journey Maps | LinkedIn
How to amp up customer experience with #journey #maps - where most map efforts fail, now you can outperform
customer  experience  journey  map  csr19  linkedin  howto  social  media  ethnography  research 
march 2019 by csrollyson
Should Social Media Affect Your Customer Journey Map? - CX Social
Brand-centric: Advocates using #socialmedia as part of #customer #journey #maps BUT doesn't use it to create the model
customer  journey  map  social  media  usecase  2017  Experience  csr19  brand 
march 2019 by csrollyson
How Create a Customer Journey Map, Customer Journey Map Templates
Short and solid how-to guide for researching and creating #customer #journey #maps #CX
customer  journey  map  social  media  experience  csr19  howto  template  tool  research 
march 2019 by csrollyson
The 5 Best Google+ Alternatives to Use Instead
Excellent list of 5 #google+ #alternatives and concise descriptions of each
google+  alternative  2019  Q1  community  private  comparison  list  collaboration  group  social  media  platform  shutdown 
march 2019 by csrollyson
Using Social Listening for Integrated Insights - ClickZ
Kudos: 4-step customer/user #research process precedes qualitative interviews/focus groups with rigorous #social listening #CX #ethnographic
social  media  research  2015  asia  marketing  advertising  strategy  survey  focus  group  howto  analysis  bullsi  reference  csr19  csrblogcomment 
march 2019 by csrollyson
The Lifecycle of a Washing Machine: Transforming the Customer Experience for a Home Appliance Manufacturer | Doblin
Doblin #customer #experience research for global white goods brand: [conclusions] "#socialmedia #analysis can be used to determine & uncover an incredibly wide range of research questions and help determine and prioritize the most useful next steps."
customer  experience  digital  anthropology  appliance  home  product  washing  machine  2017  social  media  journey  map  brand  doblin  deloitte  bullsi  exceptional  csr19 
march 2019 by csrollyson
Hatter's Castle (film) - Wikipedia
Social climbing hatter goes off the deep end
england  uk  film  noir  social  ambition  james  mason 
march 2019 by csrollyson
How to Conduct Research for Customer Journey Mapping
Exceptional how-to guide for conducting qualitative customer experience research, supplemented with quantitative + links #journey #map #CX
customer  experience  journey  map  research  method  comparison  qualitative  quantitative  survey  interview  social  sentiment  analysis  howto  reference  exceptional  field  study  analytics  csr19  bullsi 
february 2019 by csrollyson
Page 17 – Patient Empowerment Network
Infographic not specific to cancer or CAR-T but useful background on how patients approach getting treatment
q1  2017  infographic  patient  sh1  social  media  research  sh2  ws1  18sbx  survey 
february 2019 by csrollyson
How to create a customer journey map | MyCustomer
Solid all around: Why and how to build a #customer #journey #map + supporting artifacts #service #design #CX
customer  journey  map  howto  service  design  blueprint  stakeholder  q3  2018  value  proposition  collaboration  research  ethnography  social  media  interview 
february 2019 by csrollyson
Social Media Data Analytics | Coursera
Course by Rutgers prof on #socialmedia #analytics with R, Python & Anaconda [$49]
social  media  data  analytics  course  online  register  R  Python  Anaconda  YouTube  Twitter  csr19 
february 2019 by csrollyson
Social Media Data Analytics Resources | Sprout Social
@Sproutsocial's blog's #analytics channel offers diverse topics - Oriented to #marketing& #socialmedia
social  media  Analytics  blog  marketing  platform  measurement 
february 2019 by csrollyson
5 Tools That Use Big Data For Social Media Optimization
Highly curated list of platforms that emphasize #bigdata in the #design & #engineering of their social analytics
social  media  data  analytics  big  design  engineering  q4  2018 
february 2019 by csrollyson
List of Top 120+ Big Data Tools & Social Data Analysis
Exhaustive list of "social data" "big data" tools - not curated
social  media  data  platform  list 
february 2019 by csrollyson
Too Young For Cancer? | Everyday Health
A cancer physician and patient discuss how healthcare has neglected young adults in cancer research and treatment: they aren't young old people
millennial  cancer  social  stigma  treatment  fertility  interview  physician  patient  sh1  sh3  advocacy  young  adult  18sbx 
february 2019 by csrollyson
Comprehensive Guide For Young Adults | LIVESTRONG
How and why young adults have been neglected in cancer clinical trials and treatments;
18sbx  sh1  young  adult  student  fertility  side  effect  COC  insurance  social  stigma  awareness 
february 2019 by csrollyson
What Patients Say, What Doctors Hear. Doctor-patient Communication
Physician shares experiences and statistics of patient–physician communication
medicine  sh1  sh3  18sbx  communication  Statistics  example  social  memory  physician  patient  EMR  history 
february 2019 by csrollyson
Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis - The New York Times
How Sandberg and Zuckerberg act with expediency, not honesty, and harmed the firm [#Facebook is getting uglier like a tobacco company]
facebook  social  network  trust  crisis  russia  election  politics  lobbying  privacy  q4  2018  report  congress  investigation  executive  zuckerberg  backlash 
november 2018 by csrollyson
He thought white men were vanishing from TV. I disagreed. So we conducted an experiment. - The Washington Post
Refreshing! => A great example of how imagination becomes "reality" and how intelligent conversation led to new conclusions
gender  race  tv  experience  discussion  advertising  program  divorce  imagination  culture  men  women  diversity  isolation  family  social 
july 2018 by csrollyson
What Nextdoor Reveals About America - The Atlantic
The truly local #nextdoor neighbor #social #network #SocialMedia
social  network  media  local  neighbor  nextdoor  Q3  2018  community  insight 
july 2018 by csrollyson
How to Become Insanely Well-Connected | First Round Review
Doesn't refer to trust explicitly but being human, listening; a bit formulaic in the how-to for the early tips; MIA is being sincere based on owning your own thoughts & feelings
networking  howto  example  VCs.angels  interaction  relationship  social 
june 2018 by csrollyson
SVP Chicago » Our Partners
Great list of social impact investors in chicago
nonprofit  social  impact  investor  group  chicago  VCs.angels  directory  driveto 
june 2018 by csrollyson
The Birth of the New American Aristocracy - The Atlantic
Velvet glove rebuke of the “9.9%” upper middle class - and a warning for how all historical aristocracies end + call for [democrat] government to dismantle aristocracy. ironically it fails to acknowledge that government stewards are part of the aristocracy, with very few exceptions ;~{
class  history  usa  europe  aristocracy  social  higher  educatio.  realestate  government  income  tax  loophole  politics  trump  clinton  2016  election  rage  inequality  democracy  Q2  2018  community  network  entitlement 
may 2018 by csrollyson
Facial Recognition and the Disappearing Right to Be Faceless
The global “@facebook”: cities, police, smartphones, cameras track your every move, without your consent
facebook  surveillance  global  camera  hardware  software  city  tracking  face  recognition  smartphone  ethics  anonymity  right  autonomy  2018  q2  social  media  photo  video 
may 2018 by csrollyson
Getting a Call From Your Own Number? It's a Phone Scam
Basic information on & links for defeating #phone #scams #donotcall
telephone  scam  crime  social  engineering  q2  2018  spoof  nodontcall 
may 2018 by csrollyson
Who's Using Data for Good in Chicago? | LinkedIn
Off the cuff list useful to orient oneself to pursue tech-for-good projects #kudos
data  big  social  good  chicago  list  nonprofit  cause  organization  initiative  program  bullsi  tool 
april 2018 by csrollyson
Sex workers fear violence as US cracks down on online ads: 'Girls will die' | US news | The Guardian
Legislation shuts websites that let sex workers screen and verify clients, sex work just got much more dangerous
sexuality  prostitution  Q2  2018  news  legislation  craigslist  backpage  social  network  usa  security  website 
april 2018 by csrollyson
A Chicago cop’s daughter’s suicide sets family on mission | Feature | Chicago Reader
Story of teen's depression and suicide on Chicago's southwest side; Now parents' mission is to #endthestigma of #mental #illness #suicide
suicide  teen  daughter  chicago  police  2017  bully  junior  highschool  gun  mental  illness  depression  nami  psychiatrist  healthcare  social  worker  psychologist  casestudy  family  father  mother  stigma 
march 2018 by csrollyson
What Americans can learn from British class guilt | US news | The Guardian
#Socialeconomic #class compared in the #USA & #UK: How each country's culture experiences social class + an example & research links
usa  uk  social  economy  class  stereotype  comparison  2018  q1  example  immigrant  university  community  middle  private  public  school  Statistics  research  csrb 
march 2018 by csrollyson
One Positive Place Look Up - One Positive Place
[comment] Added thoughts on the power of attitude, presence and empowerment
csrblogcomment  philosophy  2018  Q1  sport  attitude  behavior  empowerment  social 
march 2018 by csrollyson
The Most Trusted Study on Millennials and Causes
Market research/analyst firm specializing in millennials' #social #impact engagement behavior #nonprofit
nonprofit  social  impact  Analyst  millennial  research  report  drivetotrust  reference  study 
march 2018 by csrollyson
How Millennials Have Changed Charitable Giving
Giving trends among #millennial generation: episodic, online, outcome-focused #nonprofit #social #impact #media
nonprofit  millennial  cause  behavior  donor  social  media  giving  trend  pointofview  report  communication  impact  outcome 
march 2018 by csrollyson
6 trends that will change social media marketing in 2018 | LinkedIn
Compares adoption trends among #socialmedia #chatbots #messaging apps; #social #impact example
2018  chatbot  messaging  application  social  media  cause  impact  Statistics  prediction  video  instagram  plantform 
march 2018 by csrollyson
Social Capital’s Chamath Palihap­itiya Wants To Fix Capitalism
New model of #venture #capital invests in #social #impact, automates VC evaluation to remove bias
impact  social  cause  VCs.angels  model  siliconvalley  facebook  trader  analytics  automation  bias  software  entrepreneur  founder  culture 
february 2018 by csrollyson
Inside the Mueller Indictment: A Russian Novel of Intrigue | WIRED
More detail about how Russia’s IRA influenced the 2016 presidential election + “Putin’s cook”
russia  trump  investigation  mueller  social  media  Q1  2018  analysis  election  president  clinton  entrepreneur 
february 2018 by csrollyson
To Stir Discord in 2016, Russians Turned Most Often to Facebook - The New York Times
How Facebook advertising and #SocialMedia tools were made to order for russia influencing 2016 usa president election
facebook  russia  exposé  advertising  example  trump  instagram  social  media  influence  usa  election 
february 2018 by csrollyson
Very useful for #nonprofit #marketers: How to use #donor touchpoints to improve donation rates
nonprofit  service  design  journey  touchpoint  bullsi  social  media  donor  fundraising  csrblogcomment 
february 2018 by csrollyson
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