Achieving Multi-Cloud Flexibility
Matt Baker’s concise history and path to the “multi-cloud” thought-technology:

> “The definition and the usage of the term cloud has been hotly debated for the past decade, changing significantly over the years from access to computing resources over the internet to now reflecting an operating model designed to help IT. One that is agile and delivers IT as a service, while reducing costs through efficiencies, and managing risk, regardless of locality. And now, one that can consistently manage cloud operations from on premises to cloud instances off premises in multiple public clouds – out to the edge – all from a single location.
multicloud  hybridcloud  cloud  dell 
14 hours ago
Switching Costs and Lock-In
“Lock-in” is about switching costs (a Simon Phipps put it long ago, “the freedom to leave”) and can thus be considered strategically, even financially, rather than numbing, stupefying FUD.
digitaltransformation  enterprisearchitecture  lockin  opensource 
14 hours ago
What startups should know about ITIL®
> ITIL came from a very different IT setup compared to that of today’s startups. IT had a supporting, not central role in the organizations’ daily operations & many IT projects were about digitalizing existing processes, rather than true innovation.

Also, good list of general principals for any IT methodology.
itil  devops  itsm 
14 hours ago
Why Do We Need Architectural Diagrams?
> In practice, most stakeholders are not interested in detailed diagrams, but rather in one or two high-level diagrams which reflect the modularity and boundaries of the system. Beyond these, for a deeper understanding, the code should be the source of truth, which in most of the cases only developers are interested in.
uml  diagrams  enterprisearchitecture  developers 
14 hours ago
Multiple personality enterprise data
> There is also the cost of different people thinking about data differently because they are working with different platforms and not really speaking the same language as each other. I hear about this all the time from customers. They’ll have two people from their own organisation pitch up in a meeting with two different answers to the same questions, supposedly from the same data source.

> But those data sources are being run through different platforms and end up getting corrupted or changed or amended. And so you no longer have a single source of truth in your own underlying data. And that’s a big problem that many enterprises are facing. That is why, I think, for all those reasons, you absolutely see a trend towards consolidation.
bibd  analytics  tableau 
15 hours ago
'The goal is to automate us': welcome to the age of surveillance capitalism
Lots of good stuff in there. It’d be great in the style of an airport book too. That is, the academic can’t toned-down, loosing the precision and thought-technology callbacks, but gaining clearing for those who could give a fuck about such meta-data.

> ...the idea of “data ownership” is often championed as a solution. But what is the point of owning data that should not exist in the first place? All that does is further institutionalise and legitimate data capture. It’s like negotiating how many hours a day a seven-year-old should be allowed to work, rather than contesting the fundamental legitimacy of child labour. Data ownership also fails to reckon with the realities of behavioural surplus. Surveillance capitalists extract predictive value from the exclamation points in your post, not merely the content of what you write, or from how you walk and not merely where you walk. Users might get “ownership” of the data that they give to surveillance capitalists in the first place, but they will not get ownership of the surplus or the predictions gleaned from it – not without new legal concepts built on an understanding of these operations.
techethics  privacy  books 
2 days ago
The U.S. Department of Defense on How To Detect ‘Agile BS’
Tips on finding good agile teams in large organizations:

> Are teams delivering working software to at least some subset of real users every iteration (including the first) and gathering feedback?
agile  digitaltransformation  govt 
2 days ago
Insiders say that Google's new cloud boss is likely to make some very large acquisitions
Financial analysis of in wild with bizarre predictions. It’s hard to see synergies worth paying for in GCP owning Atlassian or ServiceNow. GCP is infrastructure. Plus, sounds like Google staff throw up resistance to buying old school companies:

> In the months before IBM's mega-deal, Greene formed a close relationship with the Red Hat team, Business Insider reported in December. But she struggled to get the support from her colleagues at Google to actually make an offer, a source said at the time.
strategy  cloud  m&a  rumours 
2 days ago
Keeping the Lines Open
Tools and practices for remote agile stuff.
pairing  utils  remotework 
4 days ago
Q&A on the Book Future Ethics
> When we create, we put forward a case for how we should interact with tech in future, and by extension how we should interact with each other. At the same time, we’re discarding thousands of alternative futures.
design  books  techethics  interviews 
4 days ago
Open Source, Enterprise Software, and Free Lumber
> Please believe me when I say that I totally agree with Holger’s assertion that this process produces absolutely top quality software – and that the people doing the work are often among the very best in their respective corners of the software world. My main beef – which is why I use the term suckers – is that I think they should be compensated when that good hard work results in someone else – particularly a VC-backed company – making money on the fruit of their labor, in Red Hat’s case about $3 billion last year, with almost $500 million in profits, that after IBM bought the company for $34 billion. Or to use the Oracle example in Holger’s post: hell yes Oracle put aside a 1000 FTE effort in favor of adopting Apache – why not use the free labor of others to save a ton of money to be better used, or not, in Oracle’s case, elsewhere? The more free labor, or lumber, or whatever, the better.

Who will think of the poor open source developer?
ethics  oss  ERP 
4 days ago
Some high-profile wins at Microsoft of late, in retail
> The customer win is another example of retailers choosing cloud vendors that are not Amazon. Microsoft last week announced a retail-as-a-service (RaaS) partnership with Kroger, with the super market giant splitting its cloud investments between Azure and Google Cloud Platform. Walmart is also partnering with Microsoft, with the retailer and frequent Amazon foe signing up to use Microsoft 365, AI, IoT tools and Azure.

Microsoft or Google is what you got in retail. Otherwise you’re just finding a competitor.
customers  momentum  microsoft  health  retail 
6 days ago
AWS For Everyone: New clues emerge about Amazon's secretive low-code/no-code project
> Earlier reports indicated that AWS has for some time been working on a cloud service that would allow people with little to no software development experience create simple business applications without having to call up the IT department, but it wasn’t clear what that entailed.
aws  citizendeveloper  lowcode  rumours 
7 days ago
Production Guideline
Checklists of things to check before deploying.
ops  releasemanagement  cloudnative  configurationmanagement 
8 days ago
PKS - a Painkiller for Kubernetes
The list of pains:

One cluster is not enough
Developers want clusters close to them, for low latency
Data storage
Day two operations - upgrading, scaling, capacity management
Managing heterogeneous infrastructure underneath the platform
Backup & restore, disaster recovery
pks  kubernetes  cloudnative  pivotal  containers 
8 days ago
AWS, MongoDB, and the Economic Realities of Open Source
> This leaves MongoDB Inc. not unlike the record companies after the advent of downloads: what they sold was not software but rather the tools that made that software usable, but those tools are increasingly obsolete as computing moves to the cloud. And now AWS is selling what enterprises really want.
charts  opensource  cloud  mongodb  aws  pricing 
8 days ago
‘Inbox infinity’: is ignoring all your emails the secret to a happy 2019?
> Rather than trying to deal with every single email, let them pile up, and allow the digital tide to wash over you. Accept that the number of messages in your inbox will always be infinite because the time you have to deal with them will always be finite.

To use the term of _Make Time_, flake-out more often.
email  work  productivity 
9 days ago
Only the good meetings
> Finding a cadence upon which to work as an engineer can be difficult. As engineers are generally averse to meetings, oftentimes we wind up with sporadic meetings and a lot of people who are unclear on their priorities and goals. On the other side, we can find ourselves in environments that are extremely meeting heavy, and engineers often left wondering when there will be time to actually do the work they believed they were hired to do. The establishment of only necessary meetings, at specifically defined times, allows engineers to plan their time to minimize context switching, and and to maximize the time invested in their meetings with one another.
agile  meetings  sre 
9 days ago
Fiction vs. Nonfiction
> The only difference is that with nonfiction, every fact in the book must refer to a document or a source outside of the book.
9 days ago
Why so many people who need the government hate it
> I’ve come to the conclusion that relationships are more important. And I think organizations need to be making these things much more clear to people in their everyday lives. I also think that, as a citizenry, we need to rethink how we talk about our lives and the role that government has had in it.
politics  govt 
11 days ago
The Rise and Demise of RSS
> Unfortunately, syndication on the modern web still only happens through one of a very small number of channels, meaning that none of us “retain control over our online personae” the way that Werbach imagined we would. One reason this happened is garden-variety corporate rapaciousness—RSS, an open format, didn’t give technology companies the control over data and eyeballs that they needed to sell ads, so they did not support it. But the more mundane reason is that centralized silos are just easier to design than common standards. Consensus is difficult to achieve and it takes time, but without consensus spurned developers will go off and create competing standards. The lesson here may be that if we want to see a better, more open web, we have to get better at working together.

Kind of an overly complex conclusion. I'd say RSS died out because companies make a lot more money by keeping in their platform. There's no way Facebook would bank so much if they were distributed (via RSS) versus centralized. By cutting off good API access, Twitter has been making this same move. There may be money in distributed content, for sure, but not as much as the golden handcuffs of Facebook's model.

Profits killed RSS, plain and simple.
RSS  history  Web2.0 
11 days ago
> We need to work with each other. To do that, we need to trust each other. The Air Force needs to have a generative culture, not a pathological one, for a software company to thrive. It has to be safe to talk openly about what we know today, even if it might change tomorrow, without fear of reprisal for “getting it wrong”.
execs  USAF  agile  devops  culture  digitaltransformation 
11 days ago
Kromhout Kubernetes Tour
Why you'd use it, what it does, the parts, and the additional stuff you'll need.
presentations  kubernetese 
12 days ago
Simplifying kubernetes use
> As a scheduler of containers, Kubernetes does a pretty good job. If you keep it focused on that key task, it can take you miles. As a manager of a large scale distributed infrastructure, it’s not so good.
cases  kubernetes  target  cloudnative 
14 days ago
Contemporary Views on Serverless and Implications
It either means not having to worry about managing your middleware stack and/or a trigger-driven event system.
serverless  lamda  paas  cloudnative 
15 days ago
community, you keep using that word
> Selling something for more than the cost is the only business model ever. Everything else is figuring out how to facilitate and optimize the transaction. Sell something people value has to be the foundational strategy.

Community is had in any type of software, OSS, closed, aaS, or enterprise. Managing the sentiments of that community are what’s important.
opensource  community  devrel 
15 days ago
Is this the future of retail? We checked out the new high-tech store from Microsoft and Kroger
You use an in-store device or you phone to scan items to buy:

> The speed is most visible when a shopper calls up an item on her pre-determined shopping list and is guided to the exact aisle and shelf position of that item. As the shopper gets within range, of say, the jar of pasta sauce she’s shopping for, a food icon that she has selected as her “emoji” of choice appears on the EDGE shelf display — which is helpful when there are dozens of brands of pasta sauce on those shelves.

> The shopper then scans the item’s barcode with a QFC device or personal smartphone, learns how much they might be saving, and adds the item to the cart. The next item appears on the list and so on.

Then you can self-checkout and bag.
retail  kroger  omnichannel  grocery 
15 days ago
A Pivotal Director, RedMonk Analyst Discuss the State of Open Source in 2018 by The New Stack Analysts
I was on a end-of-year podcast on open source, kubernetes, and vendor sports:

> It would have been difficult to predict the magnitude of open source’s role in today’s platforms and the explosion of choice on offer in today’s computing world thanks to its massive adoption.  On the industry side, IBM’s purchase of Linux giant Red Hat this year for an astounding $34 billion has come as an even bigger surprise.

> The state of open source in 2018, and especially, the IBM's Red Hat purchase, were discussed during a podcast with Rachel Stephens, an analyst with of RedMonk, and Michael Coté, director, marketing, at Pivotal Software, hosted by Libby Clark, editorial director, and Alex Williams, founder and editor-in-chief, of The New Stack.

> Indeed, 2018 is even being touted at the “year of open source” in many circles, Stephens said. “The mega acquisitions and just tends to really validate open-source as the method of building in the future and as a viable approach for building your stack. And I think, at the same time, we contrast that with some kind of clouds on the horizon in terms of the growing tension between an ability to run an open source business in the face of cloud providers.”
podcast  redhat  opensource  Kubernetes  cotespeaking  redmonk 
16 days ago
Pivotal Cloud Foundry 2.4 Boosts Security With Compliance Scanner
Two big features:

> So how does zero downtime actually work in production? Seroter explained that, for example, an organization could deploy an application (v1) with Cloud Foundry and then perhaps a second app (v2). After the v2 application is deployed, an administrator could then just simply switch the network route to enable the new version. The same basic method is now being scaled in an automated approach.

> "Let's say I have five instances of my app and when I deploy the next version, under zero downtime deploy, as each instance of that app comes up in that same bucket, one of the old one comes out," Seroter said. "I always have five running and I may be in a state where both versions are serving traffic, but at no point is there any disruption because in that same sort of app container, across all the different VMs [virtual machines] and Cloud Foundry, the application instances are swapping out for each other automatically."


> "What the scanner does for the customers is basically ensure that the configuration of the OS matches the best practice recommendations for a cloud-native deployment," John Field, security architect at Pivotal, told eWEEK.
PivotalCloudFoundry  pivotal  compliance 
16 days ago
Unpacking the AI-Productivity Paradox
> There are numerous cases where we see a lag between tech achievements and economic impact. Retailers’ recent experience with e-commerce is a good example. The e-commerce excitement of the 1990s was prophetic, but it took nearly two decades — until 2017 — for online business models to approach 10% of total retail sales. The sector as a whole required the build-out of an entire distribution infrastructure. Customers had to be “retrained” to buy online. Organizational inertia held back innovation in business processes, supply chains, and product selection. None of the needed changes happened overnight, even though the potential of e-commerce to revolutionize retailing was widely recognized, and even hyped. The actual share of online commerce was a miniscule 0.2% of all retail sales in 1999. Only now are companies like Amazon.com Inc. having a first-order effect on more traditional retailers’ sales and stock market valuations. Self-driving cars, medical applications of machine learning, and many other AI breakthroughs will likely follow a similar trajectory.
retail  ecommerce  innovation  AI 
16 days ago
Avoiding worrying
> What you see and how you perceive yourself is not really how anybody else sees you. There are people whose natural state is to worry about things. My natural state is to try not to let things worry me, because I don’t like the feeling of being worried. I don’t like confrontation, because I find that I don’t actually want to upset somebody by being as firm as I want to be. So I do sometimes hold back, but I’m much more stubborn than people think.
celeberties  anxiety  interviews 
17 days ago
State of the World 2019, Bruce Sterling
> The markets are waiting
for the markets to stop being global markets.
brucesterling  predictions  sterling  brexit 
17 days ago
The future of Kubernetes is Virtual Machines
Multi-tenancy ain’t easy:

> The Kubernetes cluster itself becomes the line of “Hard Tenanacy”. This leads to the emerging pattern of “many clusters” rather than “one big shared” cluster. Its not uncommon to see customers of Google’s GKE Service have dozens of Kubernetes clusters deployed for multiple teams. Often each developer gets their own cluster. This kind of behavior leads to a shocking amount of Kubesprawl.
cloudnative  containers  kubernetes  cloud 
20 days ago
DBS banks on data to know what customers want before they themselves know
> DBS built its API platform on Pivotal Cloud Foundry, which enabled it to upgrade or update the system without any downtime, Soh said, adding that the bank's marketplace is also built on Pivotal. Plans also are underway to migrate DBS' mobile wallet, PayLah, to the Pivotal development platform.


> "Less than 40 percent of my team's focus is on keeping the lights on [and] we spend a lot of effort reducing such [tasks]. We want everything to be automated [so] we're more focused on [actually] changing the bank and improving things."

And some example use cases.
dbs  AI  pivotal  cases  proofpoints 
20 days ago
Keep kubernetes clusters small and dumb
> Rule #2: take away the problem of scale from infrastructure, push it back on the apps — things run surprisingly well. Smaller clusters, more of them.
21 days ago
The Non-Compete Software Movement
> If I want to grab a piece of software and build a business on top of it through my own labor, I need to go elsewhere. I’m not welcome to do that in your house.
21 days ago
Life on the Road With Susan Orlean
> How do you pass the time on a flight?
> Sometimes I’ll do tasks that are usually so tedious that I would never be able to do it at home. I’ll spend an hour going through my contact list and update it. There is a lot of stuff I do on planes that I don’t do anywhere else. I play this little silly game on my phone called “Bejeweled” and that I have never, ever, ever done on the Earth’s surface. Similarly, I have never eaten a Biscoff cookie except at 35,000 feet.
travel  businesstravel  books 
26 days ago
Pairing at DBS
> There are various mechanisms and methods that we use to transform the skills of our incumbents. Dedicated classroom training programs is one way, but it is the least preferred option. Mostly, we believe in pairing employees who need to be trained with others who are native to those capabilities; we have found this to be one of the most effective methods of transforming people. We hire people with the required capabilities and pair them up with the incumbents, and the result is that those capabilities are multiplied across the organization. This is rooted in the simple belief that in order to learn something, you must experience and practice it rather than hear about it in a classroom setting.

Also, pacing the transformation:

> We started work on a new technology stack on cloud native architecture two years ago. Six months into the journey, we started to feel that the value of the truly Agile approach was not just in Agile rituals, but also in having a truly Agile architecture and development practice. One year into the journey, we started to realise the benefits of extremely high quality releases, minimal production support resources required for these platforms and more importantly, solutions that delivered superior user experience. Using platform-as-a-service (PaaS) such as Pivotal Cloud Foundry, we started to realise the benefits of developer productivity. The platform empowers developers with superior non-functional capabilities such as auto-scaling, self-healing and easy deployment, so that their time can be focused on creating business capabilities.
pairing  dbs  cases  digitaltransformation 
4 weeks ago
What’s next for 2019? Influencer marketing trends
> Technology is not favoured on Instagram, accounting for just one percent of posts. A quarter of all sponsored posts cover fashion, followed by food (12 percent) and entertainment (11 percent).
surveys  marketsizing  instagram  advertising  web2.0  charts 
4 weeks ago
Two-thirds of federal email is now in the cloud
> Quite a few departments have entirely moved their email to the cloud: Transportation, [HUD], Agriculture, and Veterans Affairs, as well as the [GSA], Environmental Protection Agency, Nuclear Regulatory Commission, and U.S. Agency for International Development.
govt  usa  email  publiccloud 
4 weeks ago
Kubernetes, what it’s for
> The reason that Kubernetes is successful is because people look at it and they don’t understand why they need it until they see it do stuff. Then they say “Oh my God, I need that!”I can’t say how many talks and presentations I’ve done in front of skeptical audiences where they don’t understand what it’s for. Just by showing short and simple features like “let’s do a rolling update” I watch what happens. I stop it halfway through and then roll it back and they’re like ”that’s what I do by hand. It takes me a ton more energy than what you just did.” So I think it captures things that people really wanted.

On DevOps-oriented app teams vs. SREs:

> I’m a little bit sad how complex Kubernetes is right now. In some sense Kubernetes is not for end users, it’s for people who set up clusters and clusters are for end users. At Google, we’ve always separated the roles that were involved in cluster management into two very specific ones: the cluster operators and the application operators.
> The cluster operators know everything about Borg and they know a little bit about each application that runs on Borg in a profile they understand, but not the details. They’re able to keep the Borg clusters up and running and they have SLAs around that and so forth. The application teams (like Google search or Gmail) come in and they say “I know how to use Borg but I don’t know how Borg runs and I don’t need to.” They come in and they run their applications on top of Borg and that split gives people a really nice ability to focus. Kubernetes is really aimed at those cluster operators.
kubernetes  cloudnative  containers 
4 weeks ago
Learning the business from The Business
> “The worse domain expert is the one whose expertise was built for the intricacies of existing systems. The best expert has had an emotional loss from losing something.”
4 weeks ago
What's wrong with Huawei, and why are countries banning the Chinese telecommunications firm?
> The focus of many security agencies and countries on Huawei’s involvement in 5G systems raises the stakes, too: The next generation of wireless technology is expected to fuel even more connectivity in the “internet of things,” linking smart cars, smart homes and smart cities together. Billions of devices will be involved, all communicating with each other, forming what could become a surveillance web over much of the planet, and exponentially expanding the number of potential targets for spying. As governments seek to ensure 5G is secure and trusted around the world, Huawei may find its prospects limited by its links to the Chinese government.
Huawei  5g  politics  china 
5 weeks ago
Does terrorism work? We studied 90 groups to get the answer
> We found that only six of the 45 terror groups – that’s 13.3 percent – accomplished their broader goals; the others did not... Meanwhile, among the 45 groups that chose not to use terrorism, 26 – or 57.8 percent – achieved their objectives, while 19 did not.
studies  politics  terrorism  charts 
5 weeks ago
Why Ketchup in Mexico Tastes So Good
> Take a look at the fare available in the typical convenience store. It should be called the corn store.
trade  corn  food  catsup 
5 weeks ago
Meanwhile, does tumblr just burn cash?
> The reality is that Tumblr is almost certainly a big money loser: the app was earning about $13 million in revenue on expenses of about $25 million when Yahoo acquired the blogging platform/social network in 2013, and while that is not necessarily reflective of how much the service might generate today (although it probably is — more on this in a moment), it is not hard to imagine that the risks outweighed the rewards for Verizon.
tumblr  pornography  web2.0  paywall  verizon  numbers  revenue 
5 weeks ago
Synergies, industrial example
> Berg said that over the past two years, under the ownership of GE, ServiceMax has been able to get a “jump start” on two fronts. One is simply increased investment in the business, for example, on things such as R&D, sales and marketing. For instance, ServiceMax’s sales team has doubled in size in the last 12 months alone. Secondly, the company has been able to expand into markets that it simply couldn’t reach before. This includes geographically, where it now has a full sales and service teams in regions such as the Middle East, as well as verticals, which include oil and gas.

In this case: access to the acquirer’s capital and global accounts.
ge  m&a  industrial  IoT  divestatures  servicemax 
5 weeks ago
Cloud Comfort Level is Growing, Survey Finds
> Cloud Foundry Foundation reported that more than 50 percent of companies it surveyed are developing at least 60 percent of their applications on cloud platform. That total is up sharply—13 percent—from the group’s last survey released in March.


> ClearPath Strategies conducted this wave of quantitative research as part of the Global Perception Study on behalf of Cloud Foundry Foundation from September 2 to 17, 2018. The survey consisted of 600 interviews of IT professionals and execs, covering 11 geographies (Canada, China, Germany, Hong Kong (SAR), Ireland, India, Japan, Singapore, South Korea, UK, US) and was offered in five languages corresponding to those geographies.
surveys  cff  cloudnative  digitaltransformation 
5 weeks ago
You wait for one IT giant to show up with its sales figures, then two come at once: Red Hat, Oracle
Still swinging:

> "Jeff Bezos gave the command, 'I want to get off the Oracle database.' And they've been working on this for a few years to try to get off Oracle Database, and get on to the Amazon databases. It's taken Amazon, which is dedicated to doing this, several years, and they are not there yet. Nobody else is going to go through that forced march, to get onto Amazon databases, if Amazon can't even get there without this effort."
larry  cloud  oracle  privatecloud  mysql  aws  databases  auora 
5 weeks ago
COTS kills container cornucopia
> Where we are today, we have quite a bit of package software that we customize. And so we are paying license fee for a product that we can’t even get serviced on because it’s so customized. And so we have the worst of both situations and we have to work our way out of that…If you think about large companies making large scale transformations, you don’t make those buying package software. So, I wanted someone [as CIO] that had a skill set and a track record of specific design in this new age of cloud technology and open source arenas of technology.

Over the past year, I’ve been asked how the container bacchanalia helps with COTS. If the software can’t even be upgraded itself, there’s not much hope for savior-by-k8s.


> Leading retailers have modernized their technology platforms and advanced their digital capabilities through investment in software engineers and targeted acquisitions. However, at Lowe’s we have historically underinvested in talent and technology, opting instead to use off-the-shelf software packages and then heavily customising them resulting in poor integration, difficult upgrades and slow responses to business needs.
cots  enterprisesoftware  lowes  digitaltransformation  cases 
5 weeks ago
Singapore Airlines to innovate at Silicon Valley startup speed with Pivotal
"Singapore Airlines (SIA) has collaborated with Pivotal Software to deliver what the two companies describe as innovative solutions while operating with the agility of a Silicon Valley startup."
pivotal  customers  airlines  singapore 
5 weeks ago
Congress Votes For Better Government Websites, Digital Services
Make government apps that are actually useful on purpose: "Are designed around user needs with data-driven analysis influencing management and development decisions, using qualitative and quantitative data to determine user goals, needs and behaviors, and continually test the website or digital service to ensure that user needs are addressed."
govt  digitaltransformation  law 
5 weeks ago
Where there's cake, there's success
I'm always trying to find a reference to Linda Rising's cake law. Here it is!
cake  digitaltransformation  changemgmt  leadership  food 
6 weeks ago
Virtualization software company Parallels reportedly to be acquired by Canada’s Corel
Both companies are “time was” status.

Clearly, just a VC roll-up of cash cows:

> Corel, once publicly traded, is now owned by private equity firm Vector Capital and, in its history, has acquired several other firms and products, including InterVideo, Ulead, Micrografx, WinZip, Roxio and Pinnacle Systems. Parallels’ products include Parallels Desktop for Mac, Parallels Toolbox for Mac, Parallels Remote Application Server and Parallels Access.
m&a  virtualization 
7 weeks ago
AWS’s Snowball Edge
A private cloud box from Amazon:

> The Snowball Edge Compute Optimized with GPU includes an on-board GPU that you can use to do real-time full-motion video analysis & processing, machine learning inferencing, and other highly parallel compute-intensive work. You can launch an sbe-g instance to gain access to the GPU.

It has Lamda and EC2 capability, targeted at data
manipulation and getting it into (and out of?) AWS. There’s a lot of IoT stuff in AWS now, opening their platform up to things like smart cities, power grid management, and thermostats and lights and shit.
re:Invent  etl  privatecloud  IoT  aws  bibd  cloud 
8 weeks ago
Google's new cloud chief has a culture clash ahead of him after 22 years at Oracle
> But when it comes to the big storage and core computing contracts, numerous industry experts, venture capitalists and tech executives alike told CNBC that Google's sales team is ineffective, preferring to sell what it thinks is best rather than what customers say they need.

> "You don't get paid to be right, you get paid to sell what the customer wants to buy," said Mackey Craven, a partner at venture firm OpenView Venture Partners in Boston who focuses on enterprise start-ups.
googlecloud  productmanagement  google  enterprisesoftware  sales  execs 
8 weeks ago
How Air France - KLM designed its PaaS Cloud Foundry
>"it was not a question of replacing our experts but of increasing the skills of the group's internal teams," says Thierry Morcq.

(Translated with Google Translate.)
French  pivotal  proofpoints  KLM  AirFrance  AirFranceKLM  airlines  PivotalCloudFoundry  platforms  cases 
8 weeks ago
Exclusive poll: America sours on social media giants
> About 40% of Americans still feel that social media is a net positive for society. Overall, 65% of people say smartphones have made their quality of life better.

And people are concerned about misinformation in THE SOCIAL.
techethics  web2.0  mobile  surveys  marketsizing  politics 
8 weeks ago
Is CX the new killer app for ERP vendors? I seriously doubt it
All these analytics are nonsense if you don’t actually act on them, especially when it comes to customer service:

> I’ve filled out countless product registration/warranty cards over the years and only recently has one manufacturer ever reached out to me. Sadly, that outreach was a blatant money grab to sell me an extended warranty and new filters for my refrigerator. That’s not CX, that’s salesforce automation (SFA).

> Think about it. Did any manufacturer thank me for my purchase? Did they ever check in on me to see how I liked the performance, reliability, usability, etc. of the appliance? Did they ever try to get an advantage when I was in the market for newer appliances? Nope. They didn’t care about the customer experience as their interest faded away once the product sale occurred. Great CX isn’t needed in companies where amnesia kicks immediately after the sale.


> ...their CX offerings include little, discrete tools that customers can use to take a small portion of the online commerce friction out of the sales process. These tools don’t make the company more customer-focused. They just make the ordering of products easier. The company doesn’t change in these scenarios. The same indifferent, internal processes and people are there. It’s just a web app that’s changed.

> This is not transformative. This is an insult to customers who really want to be put front and center with the company and its interactions. These little, baby-step, piecemeal solutions aren’t solving much. They buy some time for the software customer but, in the end, they may just postpone the day of reckoning for the firm when its customers defect en masse to more customer oriented organizations. You can’t be putting ‘customers at the center of things’ if you’re actually avoiding them.
digitaltransformation  customerservice  ERP  analytics  cx 
9 weeks ago
HSBC chief architect: Why machine learning is accelerating cloud adoption
If you build it, you own it, big data ed.:

> “We got some value out of that but to be honest we found it hard to keep on top of, just hard to build skills at the pace required to integrate new technologies,” Knott says.

> “No matter how hard we ran there is always something new coming in that we wanted to get access to, but we couldn’t get there quite fast enough to have really finished deploying what we were deploying previously.

> “So it was hard to manage, hard to keep on top of, and also hard to scale. We had reasonable success but we were having these challenges.”

Also, it mentioned that they use Pivotal Cloud Foundry.
pcf  banking  pivotal  bigdata  HSBC  proofpoints  platforms  analytics  cases 
9 weeks ago
OpenStack 2018: Mark Shuttleworth chats to The Reg about 10-year support plans, Linus Torvalds and Russian rockets
> While he would obviously be very happy to welcome new customers to the Canonical fold, he points out that IBM is a "smart company" and says that "the guy who led the acquisition is the guy who engineered machines to beat Gary Kasparov. You might hope that there's a good chess game going on there behind the scenes."
interviews  linux  openstack  m&a  shuttleworth 
9 weeks ago
Greene steps down as Google Cloud CEO, to be replaced by Thomas Kurian
> "We have moved Google Cloud from having only two significant customers and a collection of startups to having major Fortune 1000 enterprises betting their future on Google Cloud," Greene said.
publiccloud  cloud  momentum  googlecloud  execs 
9 weeks ago
The computational legacy is Oracle's cloud opportunity today
> The company said it was saving most of its cloud-native announcements for KubeCon in December, but highlighted its new managed Kubernetes service (OKE, launched in May), platinum-level membership in the Cloud-Native Computing Foundation and growing support of open source projects (e.g., Fn, a functions project; Terraform for Oracle Cloud orchestration) as evidence that it has turned over a new, developer-friendly leaf. Oracle acknowledges a credibility gap with developers, but notes that it is at the start of making a transition similar to the one Microsoft has largely accomplished. As part of this effort, it may pursue acquisitions that give it access to customers that will help change Oracle's image and shift the culture within the company (perhaps similar to what IBM is hoping to accomplish by buying Red Hat).
cloud  containers  oracle 
9 weeks ago
Salesforce makes undisclosed “strategic investment” in Docker, companies will cross-sell MuleSoft and Docker Enterprise
> As part of the new relationship between the companies, Docker and Salesforce’s recently acquired MuleSoft division will cross-sell each other’s products when courting companies that are looking to modernize their software development organizations. The collaboration extends beyond that, however; the two companies will also do integration work aimed at helping mutual customers take advantage of their investments in one platform by extending capabilities to the other platform.
salesforce  containers  partnerships  mule  docker 
9 weeks ago
Mission capability delivered at startup speed
More coverage of the US Air Force going all in on digital XP, lean design, and cloud native to dramatically - almost unbelievably so - modernize their software.

> The mission capabilities these war fighters received in 120 days or less span deliberate targeting, mission reporting, advanced target production, refueling operations and many more, saving over $6.4 million and 1,100 man-hours per month within the Air Force Central Command.


> Embracing agile software development processes, the AOC leverages a highly disciplined approach to software engineering called Extreme Programming (XP), to gain the benefits of test-driven development, pair programming, continuous integration and continuous delivery (CI/CD).
cases  usaf  pivotal  raytheon  proofpoints 
9 weeks ago
Waving goodbye to Wall Street
> the trend has accelerated in just the past half-decade as gigantic pools of private capital have, to some degree, replaced public market investors.
ipos  451 
10 weeks ago
Rancher Labs Ropes Tencent, Alibaba, Huawei Support Into Containe
> “The market has really heated up this year, and clearly that is what’s driving the acquisitions,” Williams said. “I’ve had a half-dozen customers tell me in the last month they see containerization and Kubernetes as the single most strategic project/platform in their company, and the future of their cloud strategy. It is certainly not surprising that companies are acquiring teams with strong container knowledge.”

> Williams understandably passed on offering any insight into Rancher Labs’ own future. But he did note that Rancher Labs alone added 27 new customers during the third quarter, with nearly all part of the Fortune 500.
rancher  kubernetes  china  momentum  containers 
10 weeks ago
Enterprises to spend almost $2 trillion on digital transformation by 2022
> “Industry spending on DX technologies is being driven by core innovation accelerator technologies with IoT and cognitive computing leading the race in terms of overall spend,” said Eileen Smith, program director with IDC’s Customer Insights and Analysis Group. “The introduction of IoT sensors and communications capabilities is rapidly transforming manufacturing processes as well as asset and inventory management across a wide range of industries. Similarly, artificial intelligence and machine learning are dramatically changing the way businesses interact with data and enabling fundamental changes in business processes.”

> Some 75 percent of the total digital transformation spend will go to hardware and services. Chinese and U.S. companies together will account for more than half the overall spend.

What? No blockchain?
digitaltransformation  idc  marketsizing 
10 weeks ago
Singapore Airlines employees urged to innovate, fail without fear
> There needs to be a place where you can fail and there's no implication to your career. [The innovation lab] is a safety net. Anyone in the company can take a day in a week to work with the team [at the lab] and innovate together and talk through the idea.
cases  singapore  digitaltransformation  airlines 
10 weeks ago
Fixed vs. Growth: The Two Basic Mindsets That Shape Our Lives
> What it all comes down to is that a mindset is an interpretative process that tells us what is going on around us. In the fixed mindset, that process is scored by an internal monologue of constant judging and evaluation, using every piece of information as evidence either for or against such assessments as whether you’re a good person, whether your partner is selfish, or whether you are better than the person next to you. In a growth mindset, on the other hand, the internal monologue is not one of judgment but one of voracious appetite for learning, constantly seeking out the kind of input that you can metabolize into learning and constructive action.
psychology  learning  books 
10 weeks ago
Writing addiction
> “I support your taking up tennis if you really want to play tennis,” he said. “But if you want to play tennis in order to write about tennis, I’m against it.”
11 weeks ago
It’s Not a Digital Transformation Without a Digital Culture
> Signaling change with symbolic acts that embody the new culture is a good way to activate leadership characteristics quickly. For example, companies can designate meeting-free days to emphasize greater focus on action over planning, or they can give engineers a cash allowance to buy their own desktop equipment to demonstrate trust. Sometimes even a bold move, such as firing people whose behavior is antithetical to the new culture, is warranted. To signal change at Cisco, executives in certain divisions gave up their offices so the company could create team rooms; the company also started allowing employees to choose the workspace and tech tools that best fit their individual roles. The CEO of the North American software provider cited earlier began sending notes to employees who are praised by name in customer reviews. Such acknowledgment serves as an example of how company leaders can reinforce the customer-first mindset that’s central to the company culture. 

And more leadership tactics from BCG.
digitaltransformation  BCG  leadership  culture  tactics  cases 
11 weeks ago
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