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Museum 2.0: From Mine to Ours - Sharing Ownership of Our Expansion: Introducing Abbott Square, Part 8
Intersection is a San Francisco-based arts organization I had long admired. In the mid-2000s, under the leadership of Deborah Cullinan, they entered into a partnership with a real estate developer to move into a new building and transform their business model. The move was ambitious, innovative, and bold—everything Deborah was known for. Three years after the move, Deborah left Intersection to become the new CEO of the Yerba Buena Center for the Arts. She thought she was leaving Intersection in a strong position. Instead, within a year, it fell into financial crisis.

I know very little about Intersection’s move, meltdown, and subsequent regrowth. But I do know this: the financial crisis underscored the need for the whole organization to understand and embrace the move in all its complexity.

The Intersection crisis was a wakeup call for me. If Abbott Square launched as “my” project, or even as the board’s project, MAH staff might not be ready to lead it. They might not seize all the opportunities it presents. They might struggle to tackle the challenges it introduces.

And so I started opening up. I asked colleagues to partner with me on an operational vision. I invited them take the lead on several key elements. I got more comfortable saying, “I don’t know.”
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april 2017 by copystar
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