CIP Reporting Is Attending World Game Protection Conference 2017 — CIP Reporting Blog
Are You Attending World Game Protection Conference 2017? Stop by booth 10 to learn about CIP Reporting and how we are revolutionizing reporting for the gaming industry. This year we are highlighting our latest and greatest… Employee/Vendor Licensing and Exclusion/Eviction Management! Founded in the Gaming Industry, CIP Reporting understands the vast diversity between departments and the need to maintain privacy and isolation. Our powerful software platform addresses reporting for each operational department, offering unique solutions for Commission, Compliance, Licensing, Surveillance and Security Departments. CIP Reporting creates solutions bolted directly to the departments organizational chart, workflow, and reporting processes while providing data integrity by utilizing user access, permissions and controls. There is no longer a need to make your reporting process fit into off the shelf software with predetermined uses. Let CIP Reporting Help You With… Employee, Vendor and Business Licensing Compliance
january 2017
Empowerment through Mediocrity – Why You NEED the “Miscellaneous” Report — CIP Reporting Blog
In one way or another everyone has a junk drawer in their reporting process.  Some call it “Other”, others call it “Miscellaneous”, and a few miscellaneous others call it JDLR (Just Doesn’t Look Right).  I have a message for you – that junk drawer might just be your most important treasure-trove of data IF you master its secrets. For those of you who know me personally it comes as no surprise that I am an uber geek under the hood.  Although Mr. Wizard was long before my time I used to watch the re-runs as a kid and loved every one of them.  (On a side note – I think the world could use a little more Mr. Wizard and a few less news channels)  I used to build those projects at home and I’ll never forget taking a mason jar, a balloon, a popsicle stick, and a rubber band and making my own barometer.  Why? Because science!  Oh and if you are in need of a barometer here you go:   http://www.wikihow.com/Make-a-Simple-Weather-Barometer The Junk Drawer is Your Barometer Now if you might think this whole article is
august 2015
New Built In Analytics and Dashboards — CIP Reporting Blog
Most of you are used to running analytic reports and having them come back to you in Excel spreadsheets.  While we stand by this approach for analytic reports because we feel it put the data in your hands it does have its limitations.  Specifically, you cannot readily display a spreadsheet with multiple tabs as a dashboard within the system.  With recent releases of CIP we now have a new reporting engine that can both create spreadsheets as usual, but also display within the application for creating dashboards. These new reports are available alongside the existing reports and are named “Report Type Dashboard”, “Report Group Dashboard”, and “Report State Dashboard”.  You can run them just like any other report; do a search, click analytics, and select the report.  The big difference is the results are displayed within the application vs. being downloaded as a spreadsheet by default.  These reports can still be downloaded as spreadsheets using the “Save” button when viewing and there are new options as well in
august 2015
People don’t buy what you do; They buy why you do it. — CIP Reporting Blog
Every now and then, I happen across something that hits home so profoundly that it causes me hours of reflecting on the way I’ve done things in the past, and even influences how I might do things in the future.  Over the weekend, I happened across a blog entry written by Sir Richard Branson entitled Why all businesses should ask themselves ‘why’?  Being a big fan of Mr. Branson and many of his brands, I read his article with great interest. In his article, Sir Richard asks questions like “Why are some companies more innovative than others?”, and “Why do some businesses make it and others don’t?”.  The answer quite surprisingly, comes from a gentleman by the name of Simon Sinek who gave a TEDx talk in 2010 entitled “How great leaders inspire action”. In Simon’s talk, he tells his audience how “People don’t buy what you do; They buy why you do it.”  He goes on to cite examples such as Apple, Martin Luther King Jr., and the Wright Brothers.  Why were these folks so successful when there were other companies and
august 2015
Who Classifies Your Incidents and Occurrences and Do You Trust Them — CIP Reporting Blog
Why do we report?  To measure. Why do we measure? To demonstrate. Why do we demonstrate? To comply. But what are you measuring?  Who decides the classification?  Do you trust them?  What are your options?  Did you read that in your drill sergeant voice?  Classification of incidents and occurrences may be the most critical step in the reporting process because fundamentally most measurements start with classifications.  Today on a phone call I was asked about the strategy our customers use to get good classification and I found myself talking about a few ways of solving the riddle. Incident and Occurrence Classification We are going to spend a lot of time with you designing and implementing your process.  While we work through this with you a huge part of the process is classification of incidents and occurrences and also the processes the reports follow as a result.  So how do you ensure good classification of the reports?  Well the short answer is, look within to find the answer because it is unique per
august 2015
Create Your Own Custom Help Pages — CIP Reporting Blog
If you know us then you know that no two customer deployments of CIP Reporting are the same.  Each one is tailored to the exact use case of our customers which also includes a dramatic amount of control over the report writing process.  This always brings up an interesting challenge; creating user facing documentation within the system.  Because your system is so unique, we cannot provide “one size fits all” help documentation and beyond that each users role is different and may require different documentation.  So read on to learn how to create your own custom user facing documentation within CIP Reporting. Translations Are Powerful A feature we use often, but little known to customers is the “Translations” feature.  Translations are found right on the main admin page assuming you have permissions – and effectively you can translate any text in the system.  When we first designed the translation system the goal was support for languages other than English, but we quickly realized there is no reason you cann
august 2015
I Use Screw Drivers as Chisels, I Admit It — CIP Reporting Blog
I guess when you make it to the top you can just relax and enjoy the trip back down the hill.  Is that the case with Apple?  I used to admire what appeared to me as their endless quest to build the best products but it really seems like they have lost focus.  In fact, not only have they lost focus on product quality; I suggest they have lost focus on their community which was passionate for their brand to say the least. Out With the Old Bad and In With The New Bad Apple commands an unprecedented level of control over your iOS mobile devices.  I have a lot of old school friends who like to pour on the Microsoft “Hater-Aide” (You all know who you are).  Microsoft clearly pressured innovation out of the market by just using their position and ultimately did a slower job of innovating than smaller companies would have; I get that.  However, Microsoft never had final say so in what software you ran on their products.  You were free to run what ever you wanted for good or bad.  I suppose that contributed to the pe
august 2015
IT Support Specialist – Chantilly, VA — CIP Reporting Blog
CIP Reporting is seeking the newest addition to our growing team – an IT Support Specialist to immediately help us with over 25 new customer projects. The most exciting thing about this opportunity for you is that the sky is the limit here. If you are smart, throw yourself into what you do, love to learn and apply yourself, and love technology – this is the ultimate place for you with endless growth opportunity. CIP Reporting has more than doubled every year using a very basic recipe for success: Innovate and push the boundaries Deliver the best product on the market Provide legendary customer support Build a team of the best and smartest people We are a technology heavy team with a staggering amount of experience that you will get to learn from. On top of that you will see how a business really works and succeeds while watching your contributions make a difference. Specific education requirements do not exist; but you must: Demonstrate passion for computer science and technology Be intelligent and love
august 2015
You’ll Miss The Best Things If You Keep Your Eyes Shut — CIP Reporting Blog
O.K. I Admit It; Dr. Seuss Inspires Me While reading Dr. Seuss to my kids for bed tonight I was reminded that the books really are a work of art.  Pronouncing those tricky limericks may have been the very first game that was fun to play but impossible to win.  However, if you get past the tongue twisters you can find some wisdom for the ages.  Tonight the words “You’ll miss the best things if you keep your eyes shut” found me while I was reading a bedtime story to my kids. Sure We Capture Information It has been said here before: capturing information is only the first step.  Today I had several conversations with prospective new customers revolving around dashboards, analytics, and summary reports which is something we often refer to as “Step 3”.  They are key requirements for those opportunities.  As we explain how important those requirements are to us too we always find ourselves being asked to just simply “demo” those features please.  The mindset that visualizing your information is a turn key “show i
august 2015
Better Than Duct Tape — CIP Reporting Blog
When evaluating CIP Reporting the conversation and questions inevitably turn to details around what’s not inherently in the application, but rather what the application can be configured for to improve on processes and data collection in other aspects of their respective business.  Because let’s face it, in today’s digital world, at least where data is concerned, you’re truly only limited by your imagination.  Somehow, someway, there’s a software developer out there who can pull together a multitude of  platforms to work in synchronicity, much to the delight of the customer.  At least until that customer wants to connect yet another software platform to the melee. Through this blog post I’m confident I can prove that not only does CIP Reporting have the right software tools for the job, but also the wisdom and skill to support a very successful deployment with rich integrations – both immediately and into the future.  With that said I hope to achieve two goals here: To provide the reader with a brief descrip
august 2015
All You Need is a Map — CIP Reporting Blog
“Your goals are the road maps that guide you and show you what is possible in your life.” –Les Brown No truer statement has ever been written.  In fact for any challenge in the World, be it in business or in life, all you need is a map to navigate your way around it.  A plan. An understanding as to how to get from point (A) to point (B) in the most effective way possible.  When considering enterprise grade software the philosophy should be the same!  Why create more work for yourself if all you really need is to construct a plan and execute against it?  And surprisingly I speak with individuals every day who are entering into an evaluation of an Enterprise grade software void of any plan at all… My goal in this piece is to provide a would-be evaluator with a series of guidelines to define a clear path and hopefully prevent you from spinning your wheels… First: Define your Plan – It’s easy enough to come up with a list of requirements in tandem with your colleagues and put them on paper, or maybe you’re sim
august 2015
Empowerment through Mediocrity – Why You NEED the “Miscellaneous” Report — CIP Reporting Blog
In one way or another everyone has a junk drawer in their reporting process.  Some call it “Other”, others call it “Miscellaneous”, and a few miscellaneous others call it JDLR (Just Doesn’t Look Right).  I have a message for you – that junk drawer might just be your most important treasure-trove of data IF you master its secrets. For those of you who know me personally it comes as no surprise that I am an uber geek under the hood.  Although Mr. Wizard was long before my time I used to watch the re-runs as a kid and loved every one of them.  (On a side note – I think the world could use a little more Mr. Wizard and a few less news channels)  I used to build those projects at home and I’ll never forget taking a mason jar, a balloon, a popsicle stick, and a rubber band and making my own barometer.  Why? Because science!  Oh and if you are in need of a barometer here you go:   http://www.wikihow.com/Make-a-Simple-Weather-Barometer The Junk Drawer is Your Barometer Now if you might think this whole article is
december 2014
People don’t buy what you do; They buy why you do it. — CIP Reporting Blog
Every now and then, I happen across something that hits home so profoundly that it causes me hours of reflecting on the way I’ve done things in the past, and even influences how I might do things in the future.  Over the weekend, I happened across a blog entry written by Sir Richard Branson entitled Why all businesses should ask themselves ‘why’?  Being a big fan of Mr. Branson and many of his brands, I read his article with great interest. In his article, Sir Richard asks questions like “Why are some companies more innovative than others?”, and “Why do some businesses make it and others don’t?”.  The answer quite surprisingly, comes from a gentleman by the name of Simon Sinek who gave a TEDx talk in 2010 entitled “How great leaders inspire action”. In Simon’s talk, he tells his audience how “People don’t buy what you do; They buy why you do it.”  He goes on to cite examples such as Apple, Martin Luther King Jr., and the Wright Brothers.  Why were these folks so successful when there were other companies and
december 2014
New Built In Analytics and Dashboards — CIP Reporting Blog
Most of you are used to running analytic reports and having them come back to you in Excel spreadsheets.  While we stand by this approach for analytic reports because we feel it put the data in your hands it does have its limitations.  Specifically, you cannot readily display a spreadsheet with multiple tabs as a dashboard within the system.  With recent releases of CIP we now have a new reporting engine that can both create spreadsheets as usual, but also display within the application for creating dashboards. These new reports are available alongside the existing reports and are named “Report Type Dashboard”, “Report Group Dashboard”, and “Report State Dashboard”.  You can run them just like any other report; do a search, click analytics, and select the report.  The big difference is the results are displayed within the application vs. being downloaded as a spreadsheet by default.  These reports can still be downloaded as spreadsheets using the “Save” button when viewing and there are new options as well in
december 2014
Create Your Own Custom Help Pages — CIP Reporting Blog
If you know us then you know that no two customer deployments of CIP Reporting are the same.  Each one is tailored to the exact use case of our customers which also includes a dramatic amount of control over the report writing process.  This always brings up an interesting challenge; creating user facing documentation within the system.  Because your system is so unique, we cannot provide “one size fits all” help documentation and beyond that each users role is different and may require different documentation.  So read on to learn how to create your own custom user facing documentation within CIP Reporting. Translations Are Powerful A feature we use often, but little known to customers is the “Translations” feature.  Translations are found right on the main admin page assuming you have permissions – and effectively you can translate any text in the system.  When we first designed the translation system the goal was support for languages other than English, but we quickly realized there is no reason you cann
august 2014
blog.cipreporting.com
Why do we report?  To measure. Why do we measure? To demonstrate. Why do we demonstrate? To comply. But what are you measuring?  Who decides the classification?  Do you trust them?  What are your options?  Did you read that in your drill sergeant voice?  Classification of incidents and occurrences may be the most critical step in the reporting process because fundamentally most measurements start with classifications.  Today on a phone call I was asked about the strategy our customers use to get good classification and I found myself talking about a few ways of solving the riddle. Incident and Occurrence Classification We are going to spend a lot of time with you designing and implementing your process.  While we work through this with you a huge part of the process is classification of incidents and occurrences and also the processes the reports follow as a result.  So how do you ensure good classification of the reports?  Well the short answer is, look within to find the answer because it is unique per
august 2014
IT Support Specialist – Chantilly, VA — CIP Reporting Blog
CIP Reporting is seeking the newest addition to our growing team – an IT Support Specialist to immediately help us with over 25 new customer projects. The most exciting thing about this opportunity for you is that the sky is the limit here. If you are smart, throw yourself into what you do, love to learn and apply yourself, and love technology – this is the ultimate place for you with endless growth opportunity. CIP Reporting has more than doubled every year using a very basic recipe for success: Innovate and push the boundaries Deliver the best product on the market Provide legendary customer support Build a team of the best and smartest people We are a technology heavy team with a staggering amount of experience that you will get to learn from. On top of that you will see how a business really works and succeeds while watching your contributions make a difference. Specific education requirements do not exist; but you must: Demonstrate passion for computer science and technology Be intelligent and love
august 2014
I Use Screw Drivers as Chisels, I Admit It — CIP Reporting Blog
I guess when you make it to the top you can just relax and enjoy the trip back down the hill.  Is that the case with Apple?  I used to admire what appeared to me as their endless quest to build the best products but it really seems like they have lost focus.  In fact, not only have they lost focus on product quality; I suggest they have lost focus on their community which was passionate for their brand to say the least. Out With the Old Bad and In With The New Bad Apple commands an unprecedented level of control over your iOS mobile devices.  I have a lot of old school friends who like to pour on the Microsoft “Hater-Aide” (You all know who you are).  Microsoft clearly pressured innovation out of the market by just using their position and ultimately did a slower job of innovating than smaller companies would have; I get that.  However, Microsoft never had final say so in what software you ran on their products.  You were free to run what ever you wanted for good or bad.  I suppose that contributed to the pe
august 2014
You’ll Miss The Best Things If You Keep Your Eyes Shut — CIP Reporting Blog
O.K. I Admit It; Dr. Seuss Inspires Me While reading Dr. Seuss to my kids for bed tonight I was reminded that the books really are a work of art.  Pronouncing those tricky limericks may have been the very first game that was fun to play but impossible to win.  However, if you get past the tongue twisters you can find some wisdom for the ages.  Tonight the words “You’ll miss the best things if you keep your eyes shut” found me while I was reading a bedtime story to my kids. Sure We Capture Information It has been said here before: capturing information is only the first step.  Today I had several conversations with prospective new customers revolving around dashboards, analytics, and summary reports which is something we often refer to as “Step 3″.  They are key requirements for those opportunities.  As we explain how important those requirements are to us too we always find ourselves being asked to just simply “demo” those features please.  The mindset that visualizing your information is a turn key “show i
july 2014
Better Than Duct Tape — CIP Reporting Blog
When evaluating CIP Reporting the conversation and questions inevitably turn to details around what’s not inherently in the application, but rather what the application can be configured for to improve on processes and data collection in other aspects of their respective business.  Because let’s face it, in today’s digital world, at least where data is concerned, you’re truly only limited by your imagination.  Somehow, someway, there’s a software developer out there who can pull together a multitude of  platforms to work in synchronicity, much to the delight of the customer.  At least until that customer wants to connect yet another software platform to the melee. Through this blog post I’m confident I can prove that not only does CIP Reporting have the right software tools for the job, but also the wisdom and skill to support a very successful deployment with rich integrations – both immediately and into the future.  With that said I hope to achieve two goals here: To provide the reader with a brief descrip
june 2014
All You Need is a Map — CIP Reporting Blog
“Your goals are the road maps that guide you and show you what is possible in your life.” –Les Brown No truer statement has ever been written.  In fact for any challenge in the World, be it in business or in life, all you need is a map to navigate your way around it.  A plan. An understanding as to how to get from point (A) to point (B) in the most effective way possible.  When considering enterprise grade software the philosophy should be the same!  Why create more work for yourself if all you really need is to construct a plan and execute against it?  And surprisingly I speak with individuals every day who are entering into an evaluation of an Enterprise grade software void of any plan at all… My goal in this piece is to provide a would-be evaluator with a series of guidelines to define a clear path and hopefully prevent you from spinning your wheels… First: Define your Plan - It’s easy enough to come up with a list of requirements in tandem with your colleagues and put them on paper, or maybe you’re sim
june 2014
Configured, Not Customized — CIP Reporting Blog
There’s a huge difference between customization and configuration.  Very often we speak with prospects who are looking for something simple, so long as it meets all their needs!  Something “out of the box” that will miraculously meet every requirement – as though the software vendor took into consideration every part of whatever information and reports they’re capturing and then built a product assuming every other company’s processes would be exactly the same.  When in fact, companies are like snowflakes!  No two are ever the same.  And that’s where CIP Reporting steps in… The misnomer that a configurable software platform somehow means the development and deployment of a purchased software application would see a team of engineers sitting in little cubicles and writing code for hours on end is what we’re here to address.  The reality is, a configurable software platform utilizes tools inherent to the platform itself to tailor fit the software to the client’s exact requirements.  Truly, there’s nothing ‘cust
may 2014
Drowning in Data — CIP Reporting Blog
It’s Monday morning, you’re just arriving to work, bleary eyed and not yet fully engaged coming off a weekend that was undoubtedly to short… Getting through your first cup of coffee and scanning through emails when you see a note from your boss - Jenkins, (let’s just pretend your name is ‘Jenkins’…) The board is requesting a report to show all recorded employee incidents resulting in injury for the last six months.  It seems our insurance premiums are being increased and the board would like the Executive team to present data on behalf of the organization to either keep the premiums as they are or begin shopping for new insurance providers.  I need your report on my desk by COB tomorrow. Thanks, The Boss What do you do next?  Do you even know where to find that data?  And supposing you do know where the data is, do you have a plan as to how you’re going to compile it?  How do you make any sense of it?  Month by month?  Level of severity per report?  Can you show trends and provide risk mitigation analysis
may 2014
If Not Now, When? — CIP Reporting Blog
How do you identify when it’s time to solve a problem?  Let’s say you’re at home and you’re cleaning the dishes after dinner.  You notice a small spot of water on the floor that seems to be coming from the cabinet beneath the sink.  Are you one to open the cabinet, identify the problem as best you can, and take measures to correct it? Whether you’re a “do-it-yourself” kind of person and you’re intent on getting the leak fixed right then and there, or you’re a proactive planner and you at least pick up the phone and call a plumber, you’re addressing the issue.  Or are you a “throw-an-old-plastic-cup under the leak and hope for the best” kind of person?  If that’s the case this blog article may not appeal to you. Through this blog article I’m going to call out four things to consider in identifying you have a slow leak so you can begin to consider how to fix the problem long before it becomes a flooded basement… 1.  I can’t find where an incident report is in its approval process. One of the most common compl
may 2014
Fear is a Mind Killer — CIP Reporting Blog
Whenever it comes to ‘change’, I always think back to a quote from a movie; “Wayne’s World”. Granted, the movie was released better than 20 years ago now so I’m somewhat dating myself, though still, if you like comedies “Wayne’s World” is a classic.   At a certain point in the movie, the nefarious TV Executive, Banjamin Kane (Rob Lowe), is talking to Garth Algar (Dana Carvey) about the proposed changes to the “Wayne’s World” television program.  Garth pauses, stares off into the distance for a moment and simply states, “We fear change.” before repeatedly taking a hammer to a malfunctioning robotic hand, pounding it into oblivion ultimately leading to its demise.  I always thought the scene to be funny, but not because of its acting or context, rather because of the exaggerated reality of Garth’s reaction.  The fact is, most people fear change. What most people don’t realize is that routines get tired.  Routines wear holes in the carpet.  Routine means stagnation, stifled growth, and sunk cost through the perc
april 2014
Make the Data Work for You! — CIP Reporting Blog
Over and over again we site how easy it is to collect data.  Whether it’s with CIP Reporting or any other format or application, it’s easy enough to ask questions and get responses (i.e. data).  The trouble then becomes a hesitancy to do anything of any consequence with that data.  Generally speaking this is because of how untenable it is.  That’s to say, the data you’re collecting ends up in some database that more or less behaves as a repository and subsequently becomes a black hole.  Valuable information that’s lost forever to a dumping ground of what should otherwise be good, usable data. Sure, you may be legally required to collect information in order to stay within the parameters of your organization’s compliance requirements,  or perhaps those are even State and Federal compliance regulations. Regardless, you’re following a process to gather this information, even if it’s being done for nothing more than covering your / your organization’s back-end!   But why not make use of it?  How can you better un
march 2014
Ready? Set! Deploy!! — CIP Reporting Blog
One of the most frequent questions we’re asked is in relation to the deployment of CIP Reporting.  That’s to say, “what all goes into deploying this fully configurable software solution, and what’s required of us vis-à-vis resources?”  And to be sure it’s a great question to ask!  In fact, a common reason many of our customers select CIP Reporting is because of the deployment details.  The idea they can purchase a tailored solution on a configurable and scalable software platform and have it delivered in a turn key manner.  Meaning, the day the customer goes live, the solution is not only working, but easy to use and with very little training required. CIP Reporting deploys it’s customers through 10 defined steps… Kickoff Call Understand report requirements and configurations Define report types and configure each report type w/ custom fields Define User Roles and Permissions Assign reports and applicable data to a process and workflow by defining who will write reports, review reports, approve / reject
march 2014
The K.I.S.S. Principal Applies Here, Too — CIP Reporting Blog
In the World of Incident Reporting and Business Process Workflow, the K.I.S.S. principal is applicable to the fundamental work you do.  If you’re not familiar with the K.I.S.S principal, it’s an age old acronym for Keep It Simple S……. (enter your own defamatory ‘S’ word, here).  Though truly it’s a reminder as to how we should approach certain tasks and job functions that may seem otherwise daunting, particularly in the collection of data.  Whether you’re collecting data to measure performance metrics, mitigating a risk portfolio, or providing requisite data in order to follow Federal, State, and / or Corporate guidelines and mandates, collecting the data is the easy part.  What is not simple however, is the consideration for how to utilize that data.  At least not without the proper tools.  And surely you’ve heard the colloquialism,  ”The Right Tool for the Right Job”; a slogan from True Temper Tools that began in 1907, and a slogan still in use today.  In Incident Reporting, CIP Reporting is indeed the right
march 2014
Make a Customer, Not a Sale — CIP Reporting Blog
Coming off of a trade show conference in Las Vegas, I find myself recounting every conversation and considering all of what’s discussed between shopper and vendor.  And though I’ve heard it before, this year seemed to carry with it more of a theme; that theme being around customer service and support, or rather, lack there of… Of the interested parties I found myself speaking with, it seems every one of them had something to say about how they feel frustrated, neglected, and even abandoned in their dealings with their existing software vendors;  feeling as though they were sold a piece of software, not a solution.  And who can blame them?  They were… Why look at all? Talking to those interested in CIP Reporting, I learned their gripes were in regard to needing help after the sale and either feeling as though what they were asking for would end them up in a queue – in which case the vendor in question wouldn’t get back to them for days or even weeks, or, they were being asked to pay for services to assist the
march 2014
The Beats Lab – Syndicating Reports via RSS Using the CIP API — CIP Reporting Blog
RSS is a very simple technology for publishing information which many devices and software applications support.  RSS stands for “Really Simple Syndication” and is a simple XML format for presenting information.  The uses for RSS “feeds” are really limitless and in my personal opinion is one of the most under utilized technologies in the wild.  It is nothing complex, but you really can do a lot of neat things with it easily.  CIP Reporting can generate RSS feeds using the API which when used correctly can do a variety of crafty things such as populate a folder in Outlook, Send alerts to your phone, publish reports to a web page, or even something crazy like post tweets to Twitter (No I am not kidding). RSS Security and the Lack Thereof Before we go too far you should know that RSS feeds are really insecure.  They were never designed to be secure.  In fact, I will argue they cannot be secured and attempts to secure them are futile.  RSS syndicates information, or sends information out; as in out of your posse
february 2014
Don’t Let Risk Manage You — CIP Reporting Blog
Risk Management is not an exact science, though it can be.  In fact, there’s so much gray area in even beginning to understand your Risk Portfolio that often times it takes a trained expert to sift through data for weeks on end, create tabulation reports and spreadsheets for days, and then find some kind of way to present that data in a manner befitting  an eager executive bent on making business critical financial decisions to promote the future of that business.  Sound familiar?  If so it’s because you’re reading this and realizing you’ve been in this position before. Collecting Information is Not Enough Collecting data and dumping it into a vessel to be sorted through at a later date is simply not enough anymore.  This is the age of technology after all and, like anything else, there’s an expectation as to how accessible the collected data is.  Though more than that, how useful that data is…  Let’s face it, almost anybody with basic PC skills can create a PDF document containing a few drop down boxes, a s
february 2014
Cloud vs. Hosted – Pick One — CIP Reporting Blog
In the World of Enterprise Software, simply selecting a solution based on whether or not it satisfies all your requirements is just the start.  Enterprise software solutions are selected based on their longevity – making the seller more a partner than just another vendor.  And with those considerations comes the understanding as to where the software should be hosted, too.  In fact, you should know whether or not you’re in the market for a hosted solution or an internally deployed solution before ever beginning your evaluation. There will always be considerations for how and where your chosen software is deployed.  These will stem from two very specific questions; questions which should be answered prior to beginning your evaluation… Do we purchase the software outright and host it internally?  This is what’s known as a Capital Expense or “Cap-Ex”. Do we purchase a subscription of the software whereby the vendor hosts it for us?  This is what’s known as an Operational Expense or “Op-Ex”. Of course, there a
february 2014
10 Reasons Why You Should NOT Use CIP Reporting — CIP Reporting Blog
Selecting an enterprise software solution is a critical business decision not to be made lightly.  The selection process generally starts with a list of requirements identifying why you would consider a product or even embark on an evaluation.  This is NOT that list.  This list details the reasons organizations SHOULD NOT consider CIP Reporting for Risk Management and Incident Reporting Software. #1 – There is Nothing Unique About Your Business! If you and your team find yourselves believing your business process, system workflow, and team infrastructure is just like the next company’s, then CIP Reporting is NOT for you!  CIP Reporting is a fully configurable enterprise software application providing each customer the ability to determine anything from report types themselves, to the roles, permissions, and processes that govern your entire reporting process. #2 – Nothing Ever Changes in Your Business! If you find the business and reporting requirements of your organization are ever the same, CIP Reporting
february 2014
The Beats Lab – User Profiles and System Settings — CIP Reporting Blog
Introducing The Beats Lab I have to admit – every week is a pretty good week working here but this week was extra special because I was lucky enough to travel to a customer site who I consider a special customer.  We got to work on some really cool new technology which we will probably discuss in an up and coming “Beats Lab” article.  I straight up stole the term “Beats Lab” from them as that is what they call our office.  I take it as a huge compliment and I love the name.  My relationship with this customer is always focused on doing new and exciting things with our core technology so I am dedicating all our technical articles going forward to the CIP Reporting “Beats Lab”.  This article is for them to offer up some wisdom for architecting their employee licensing application kiosks in their commission lobby with CIP Reporting   The Beats Lab: Here’s a link for the lazy History of User Profiles In our first beats lab article I am going to cover a topic that will benefit any person who is architecting th
february 2014
Knowledge is Power – Particularly in Incident Reporting — CIP Reporting Blog
The whole reason we collect information is to better understand something.  The better we understand something, the sooner we’re able to make sound decisions.  And that’s in anything we do, not just incident reporting.  In life, as in business, the more information you have available, the more capable you are of making that good decision.  The difference with Incident Reporting is, you’re collecting so much information that unless you have the ability to drill into it and pull out critical data, it’s difficult, if not near impossible, to aggregate the data in an informative way.  So what do you do with your data? Collecting and Sorting the Data Writing reports is the easy part.  There are tens of thousands of eager IT professionals out there who will gladly create a report tool using Word Documents or Excel Spreadsheets and then simply assign the data to a file in an access database, for example.  Okay, great!  So now what?  What needs to happen in order for a Risk Manager, a Director, a Vice President, or a
january 2014
Incident Reporting Software Scalability – Don’t Boil the Ocean! — CIP Reporting Blog
Time and again I encounter hard-working, wide-eyed  and eager Risk Managers, department Directors, and even C-Level executives who are thinking – with all good intent – they need to buy a software that will solve absolutely every challenge they’re experiencing in their respective department or organization RIGHT NOW.  The proverbial “Boil the Ocean” approach…  That’s to say, their ideas and innovations  are warranted, though exceptionally difficult to realize in short order. The thing is, traditional Incident Reporting practices require a very compartmentalized approach. First there are the reports themselves –  What data are we capturing?  What is required information?   When should a report escalate? Then there are the logistics of the report – Who should see it?  Will it follow an approval process?  Is there business critical or confidential information being captured that cannot be seen by certain parties?  How do I insure data respective to anything from personal privacy to Federal compliance is kept c
january 2014
Don’t Cry Because It’s Over, Smile Because It Happened — CIP Reporting Blog
Going to the beach for a week with friends and family to usher in the New Year was an easy decision to make, but as I sit here on New Years Eve and reminisce about 2013 and look forward to 2014 I had to use one of my favorite quotes from none other than Dr. Seuss to set my mood: “Don’t cry because it’s over, smile because it happened.” There is so much to be thankful for this year that it is hard to let go of 2013, but I have to smile and smile big because of all the great things that happened.  I could go on a rant about the company itself, its size, its growth, the product, etc. but that would not be doing justice to what I am thankful for this year.  I am thankful for the people who are a part of CIP Reporting. The team grew considerably this year and for anyone who has been part of something growing fast you know that growth is not easy.  I always loved the saying that life is what happens while you are making plans and as we have grown this year I have witnessed the same things happening with the busin
december 2013
Incident Reporting Software Trends for 2014 — CIP Reporting Blog
Having headed up a company that provides incident reporting software for the last 8 years I was really taken back at the changes in the market I observed in 2013.  New technology and computer software are usually lock-step arm-in-arm in a race to the future, but in the world of incident reporting software it seemed like the industry was complacent and the market was well served with old toys. This year was different and being the technologist that I am I found myself right at home at the top of my game serving up a lightly chilled plate of cool technology appetizers to the industry.  However, I think 2014 is demanding a technology feast; one to rival the holiday dinners we have all just shared with our friends and families.  So while I sit here reflecting on 2013 it motivates me to share where I think the industry is going in 2014 and if you like technology I think you will like where my head is at. In the early days of enterprise software the user experience always started with the ubiquitous desktop icon; y
december 2013
Top 10 Questions to Ask Yourself about Incident Reporting Software — CIP Reporting Blog
#1 – Should I build my own software or buy from a vendor? The core business model of a software company is to build a product with capabilities, features, and enhancements which far exceed anything which would normally be built by an end user for themself.  That software is then sold by the vendor for less than it would cost for the end user to build which should leave the end user with a simple choice.  However, there are times when building your own software does make sense particularly when you have the capability, free time, desire, and lack a budget to buy software. Have you considered long term support?  This is a major “gotcha” that most people forget to consider.  If you are depending on an IT department or key employee to author your software, what happens when your project is low priority or those people are no longer employed with you?  Believe it or not, this happens all the time and is one of the main reasons end users buy incident reporting software. In summary, if you have the budget buying i
december 2013

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