benterrett + digital   165

Dr Simon Eccles to NHS Digital: 'don't get distracted by shiny things'
"He added that the lure of new innovations threatened to divert resources away from more critical projects." NO INNOVATION UNTIL EVERYTHING WORKS
nhs  government  digital 
february 2018 by benterrett
The Passport Office - A Personal Supply Chain Experience - Spend Matters UK/Europe Spend Matters UK/Europe
"very well done to HM Passport Office and thanks for one of the best experiences I have ever had form a public service."
homeoffice  digital  government  gds 
february 2018 by benterrett
The Decade of Display That Wasn’t 2007 – 2017 – Jonathan Mendez
"So here we are. The end of 2017. Best estimates (eMarketer) place U.S. Display spending at ~ $150B the past 10 years. $150 Billion in display advertising. Can anyone remember a single display campaign the last decade besides “punch the monkey?”"
advertising  digital 
january 2018 by benterrett
The foco (Phil Gyford’s website)
I don’t know much about how to effect change in a large organisation but I know people who have done it (or tried to do it). Hello, agile digital change agents! When I read this book review I thought of you.
digital  transformation  government 
january 2018 by benterrett
Digital platforms force a rethink in competition theory
"The concern may be well founded but taking forceful action will require economists to provide some practical ways of proving and measuring the harm caused by increasing market power in the digital economy." great article on new economic models and changes needed in regulators
digital  transformation  economy  DianeCoyle 
august 2017 by benterrett
Government IT suppliers behaved appallingly - Bill Crothers - BBC News
"The Cabinet Office minister Francis Maude said in one case a government department was charged £30,000 for changing the text on a web page."
government  gds  digital  transformation  maude  quotes 
august 2017 by benterrett
Tesla Pushes OTA Software Update To Fix Passenger Airbag Issue In Model X
Trip to the dealership? Nope. Tesla will fix this issue with an over-the-air software update that was sent out starting over this past weekend.
tesla  digital  software 
july 2017 by benterrett
Businesses are using 'digital transformation' purely for marketing purposes, says Co-Op CDO Mike Bracken | Computing
"Digital transformation involves asking some very basic questions of yourself like: should we even do this anymore? Why are we set up this way? How can we do something different? What are the real user needs that our customers have?"
mikebracken  digital  publicdigital  coop  marketing  transformation 
july 2017 by benterrett
Naming Progressive Web Apps | fberriman
"The name isn’t for you and worrying about it is distraction from just building things that work better for everyone. The name is for your boss, for your investor, for your marketeer."
apps  FrancesBerriman  web  digital  2017 
july 2017 by benterrett
Is the pace of change really such a shock? |
"My sense of these media organisations that use this argument of incredibly rapid technology change is that they’re screaming that they’re being pursued by a snail and yet they cannot get away! ‘The snail! The snail!’, they cry. ‘How can we possibly escape!?"
tomcoates  bbc  digital  digitaltransformation  technology  government  funny  digitalreadinglist 
may 2017 by benterrett
Ten Year Futures — Benedict Evans
"If you go from buying soap powder in Wal-Mart based on brand and eye-level placement to telling Alexa 'I need more soap', some of your buying will look different."
ecommerce  advertising  amazon  retail  shops  future  2017  digital  transformation 
may 2017 by benterrett
How do we reform tech? – Humane Tech – Medium
"most of the policy makers who might be in a position to rein in the tech industry are proudly, profoundly illiterate about today’s technology"
technology  digital  government  anildash  good  2017 
march 2017 by benterrett
UK government's digital strategy has to be welcomed - but it could have been so much more - Computer Weekly Editor's Blog
"For example, one of the plans is “a commitment to create a Secretary of State-led forum for government and the tech community” – note, not actually creating a forum, just a promise that it will at some unspecified point exist."
gds  government  digital  strategy  technology 
march 2017 by benterrett
Bill Gates says robots that steal human jobs should pay taxes - Recode
“Right now, the human worker who does, say, $50,000 worth of work in a factory, that income is taxed and you get income tax, Social Security tax, all those things,” said Gates in an interview with Quartz’s editor-in-chief Kevin Delaney published today. “If a robot comes in to do the same thing, you’d think that we’d tax the robot at a similar level.”
billgates  tax  robots  future  digital  government 
february 2017 by benterrett
Taxi Medallion Prices Are Plummeting, Endangering Loans - Bloomberg
"Medallions in New York City traded at more than $1 million in 2014, but today's prices are about half of that."
taxi  uber  digital  transformation 
february 2017 by benterrett
The tipping point for voice activated services – Everyday is an opportunity to write something – Medium
Telephony’ (that’s business speak for ‘telephone’) channels will be indistinguishable from digital. Like most channels they will become seamless rather than things that businesses treat as separately designed, managed or ‘owned’.
To make all this happen, content design will have to become more of a recognised and important skill set in digital delivery.
digital  technology  voice  2016  amazon  amazonecho 
december 2016 by benterrett
Innovation is in all the wrong places | TechCrunch
"British Airways has developed an emotionally aware smart blanket, but doesn’t “do” email."
innovation  marketing  digital  transport 
october 2016 by benterrett
The WTF Economy — What’s The Future of Work? — Medium
I believe that the biggest changes are still ahead, and that every industry and every organization will have to transform itself in the next few years, in multiple ways, or fade away.
timoreilly  wtfeconomy  economy  digital  transformation 
january 2016 by benterrett
Ex-Barclays boss Anthony Jenkins on fintech and banking's 'Uber moment' - Business Insider
"The incumbents risk becoming merely capital-providing utilities that operate in a highly regulated, less profitable environment, a situation unlikely to be tolerated by shareholders."
AnthonyJenkins  barclays  digital  banks 
november 2015 by benterrett
How should you vote? What political parties are promising designers | Design Week
In 2013 our single domain GOV.UK won the coveted Design Museum Design of the Year Award. The team behind this, the Government Digital Service, is estimated to make savings of £1.7bn a year by making all Government services digital by default. Building on this success, we’re increasing digital capability across government and hiring designers in many other departments
design  government  digital  edvaisey 
february 2015 by benterrett
Thoughts for GDS SPRINT15 event
So in summary: looking across at other digital business models, digital’s certainly all about giving users what they want, via the interface they want, when they want – and for less; but the really exciting part, for me, is that if properly architected and astutely politically stewarded, digital could entail a wholesale reimagination of the way we serve each other face to face, and actually increase, rather than cut, our public services.
markthompson  digital  government  gds 
february 2015 by benterrett
BBC News - Headline numbers: What will Mr Carney tell Mr Osborne?
This time it is particularly strange because Chancellor George Osborne has been telling everybody what a good thing it is to have inflation at 0.5%.

He tweeted: "Inflation is 0.5% - lowest level in modern times. Welcome news with family budgets going further & economic recovery starting to be widely felt".
politics  technology  digital 
january 2015 by benterrett
Bits or pieces?: On services ...
All teams will henceforth expose their data and functionality through service interfaces.
bezos  services  digital  servicedesign 
january 2015 by benterrett
Say goodbye to the pin: voice recognition takes over at Barclays Wealth - Telegraph
95 per cent of those customers successfully verified upon their first use of the system.
barclays  digital  identity  voice 
july 2014 by benterrett
Governments' IT projects needn't cost the world. Here's how we can do better | Malcolm Turnbull | Commentisfree | The Guardian
None of this sounds revolutionary for those involved in the technology business. The most successful are totally focussed on customers – their needs, their convenience, their experience; and competition quickly sorts out the stars from the also rans.

Governments, more often than not, don’t have the discipline of competition, so they need to work even harder never to forget that the only objective is to deliver a better and better service for the citizens they represent.
australia  liammaxwell  malcolmturnbull  gds  government  digital 
june 2014 by benterrett
Jennifer in paradise: the story of the first Photoshopped image | Artanddesign | The Guardian
Jennifer in Paradise became the first colour image used to demonstrate the software they had started to call Photoshop.
business  computers  photoshop  gordoncomstock  willfowler  pixar  images  digital 
june 2014 by benterrett
10 million „e-Estonians“ by 2025! | taavikotka
The Estonian government has approved the concept of issuing digital IDs to non-residents. From the end of 2014, foreigners will be able to receive a secure Estonian e-identity. This creates a unique opportunity to create a new set of remotely usable global services.
estonia  government  digital 
may 2014 by benterrett
Episode Sixty Three: Disbanded; The Responsive OS
Nike is still an atoms company. If you take a look at their current executives[7], there's no one who knows how to build, launch and sustain digital products, never mind good digital products. In fact, Nike doesn't even appear to have a CTO. They have technology executives responsible for things like supply chain management and their, and even a "consumer technology officer" but their feet are still firmly planted in the pre-internet, pre-digital era. And you have no idea how painful it is to keep using the word "digital".
danhon  nike  apple  digital  wearables  tangibledigital  2014  management 
april 2014 by benterrett
HereO's GPS kid's watch isn't the first of its kind, it's just cuter and cheaper
On the surface, though, it's quite a bit cheaper than competing trackers: $99 on Indiegogo, compared with $200 for the Filip. It's also smaller than most kid's watches, not to mention better-designed, though we'll admit cuteness is in the eye of the beholder.
digital  children  kids  gps  watch 
april 2014 by benterrett
Most ATMs will remain on Windows XP after Microsoft pulls plug on OS support - Computerworld
More than six out of 10 ATM machines in the country will be running on an obsolete operating system when Microsoft pulls the plug on Windows XP support on April 8, raising serious security and compliance issues for the systems' operators.

According to the ATM Industry Association (ATMIA), about 38% of the nearly 425,000 ATMs in the U.S. that are powered by Windows XP will have migrated off the OS by next month's deadline.
microsoft  banking  it  digital 
april 2014 by benterrett
The smart businesses are investing in things that will make your clients obsolete | Advertising news | Campaign
Meanwhile, the smart money is moving elsewhere – they’re taking the money you gave them for ads and spending it on things that will end your clients’ industries. Google is spending on robotics and self-driving cars – that’s not an advertising play, that’s a getting-out-of-advertising play.
russelldavies  google  digital  future  2014  good 
april 2014 by benterrett
russell davies: naming digital
"they understand that there are no remaining computer services of note that will not ultimately be delivered over the internet.

Furthermore, digital is shorthand for ‘we accept the internet values of usability, needs focus and agility’. "
digital  government  parliament  mysociety 
march 2014 by benterrett
russell davies: the web, the web, the web
I Am Further Acknowledging Again That This Is Hard: It's hard because you have thousands of skus and legacy systems tied into horrible service contracts in competing regions, divisions and cultures. Fair enough. That's what you have to solve. That's why it's not a technology problem.

If you have so many products that you can't build a website that can easily surface them - then you have too many products.

If you have a corporate structure that means customers can't find the stuff they want - then you have the wrong corporate structure.
russelldavies  technology  sony  management  digital  web 
october 2013 by benterrett
russell davies: death to innovation
"There is no Help Guide. Googling only gets you to the same place via various international portals and one of those long marketing pages that looks like you care about tablets." Very good from Davies.
marketing  innovation  sony  digital  product  productistheserviceisthemarketing 
october 2013 by benterrett
Trapped in The Loop | Tribeca
This mesmerizing image contains all of LeBron James' scores in Game 7 of the NBA Finals. It lasts only four seconds, but one could gaze at it for quite some time. It almost seems to contain the entire history of the game, evoking a sense of data, like a visual stats card.
media  digital  data  campaign  culture  inspiration  lebron  video  vine  loop 
july 2013 by benterrett
Definitely more Whitehall cuts to come, says Francis Maude
"moving services online so they are being done in a way that's convenient for the citizen, for the user of the service, as well as being much, much cheaper for the taxpayer."
fracismaude  government  gds  digital  users  usercenteddesign  online  savings 
june 2013 by benterrett
Memex 1.1 » Blog Archive » My advice to Tony Hall
The dream that the Internet would make everything available to everyone on equal terms is fading fast... So here’s what the BBC should be doing next: orchestrating the creation of a new kind of unwalled online garden, one which gathers together all of the nation’s cultural heritage in digitised form, together with: the metadata which enables things to be discovered; open access for all; and and permissive licences that allow citizens of Britain — and the world — to access, enjoy, consume, learn from and remix the great things that this society and its people have given to the world.
bbc  tonyhall  digital  JohnNaughton 
march 2013 by benterrett
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