asterisk2a + services + frictionless   4

Uber Co-Founder’s Startup ‘Operator’ Will Get You What You Want | TechCrunch
[The up-market version of Google Search for those with the disposable income. SV/SF, NY, London, all mega cities/hubs; of $ and innovation/disruption. because people with very much disposal income know, time is a non-refundable resource while cash-flow, when earning +100k/y (above US middle class), is a sort-of refundable/replenishing resource. When guys buy pricey escort girls for the experience and convenience. People will eventually spend $ on services for pure convenience & the bragging rights to afford it. And the phone becomes, truly, the remote control of your life.] Operator’s app acts as an inbox of your requests, which each live as message threads. To start a new request, you just type in what you want and send it. [...] it’s likely that Operator will be able to handle more than just deliveries, such as some personal assistant tasks.
Google  Search  Magic  Operator  convenience  Silicon  Valley  on-demand  status  anxiety  status  symbol  socioeconomic  status  social  status  Service  Sector  Jobs  Services  Industry  economy  customer  user  experience  mobile  phone  mobile  homescreen  friction  frictionless 
april 2015 by asterisk2a
12 Questions With The CEO Of Thumbtack, Google Capital’s New $100 Million Bet | TechCrunch
Thumbtack is an online marketplace that helps connect all types of local service providers — think painters, wedding photographers, plumbers, tutors, therapists, and more — with potential clients. It works like this: People in need of a service provider provide Thumbtack with a summary of the work they need done or the type of service they’re looking for. Thumbtack then analyzes that request, and sources relevant local service providers who can then provide bids on the project. Thumbtack makes money by charging service providers a small fee for each bid. >> [Amazon is launching same offering, and Thumptack is a vertical for Google Search. Period. Just like indeed.com is a Vertical Search for Jobs than one could also do on a GENERALISED search engine like Google. Search is about knowing what to look for, key words. What is when the user doesn't know the keywords for things he is looking for? Shazam!]
Amazon  Google  Services  Industry  service  economy  service  convenience  frictionless  friction  user  experience  frustration  free  delightful  Start-Up  lesson  Start-Up  advice  Vertical  optimisation  optimization  Thumbtack  marketplace  efficiencies  marketplace  plurality  marketplace  marketplace  inefficiencies  customer  experience  search  engine  Google  Indeed.com  Shazam 
august 2014 by asterisk2a
Drowning in venture capital, mobile startups are waging unsustainable price wars | PandoDaily
upside of this up-cycle/up-business cycle? everyone with a little bit of chops and a MVP with little bit of traction can get capital. Downside? Everyone spends their capital. Would never happen in a down cycle. Down cycles are great, you've got more time to build a great team, product and brand. .... "[L]ook at ecommerce 2.0 companies like Fab and EcoMom who blew millions in capital acquiring customers at unsustainable rates, hoping for some magic lifetime customer value to justify the spending. (It didn’t.) “There’s a tension between growing fast enough and having a disastrous bottom line,” Jeff Clavier, Founder of SoftTech VC, says. Clavier was an early investor in Fab, among others playing this game. “If you don’t have growth you’re stuck, but if you have growth with economics not viable in the long term, [you’re making] a real bet that you’ll be funded nevertheless.” [...] companies aren’t developing a sustainable business model. [Freemium works better with Software Product.]
Start-Up  lesson  Start-Up  advice  Lean  Start-Up  VC  Venture  Capital  hunt  for  yield  growth  round  Uber  Lyft  Fab.com  sustainable  sustainability  customer  acquisition  customer  retention  2014  asset  bubble  bubble  Silicon  Valley  Palo  Alto  San  Francisco  business  model  business  plan  user  experience  user  expectations  Amazon  Zappos  free  freemium  SAAS  on-demand  mobile  services  Industry  mobile  first  Uber  for  X  Groupon  Berlin  Start-Up  Scene  Europe  Start-Up  Scene  London  Start-Up  Scene  me  too  price  war  commoditization  commodity  business  differentiation  differentiate  brand  brands  branding  indefensible  values  defensible  values  business  management  management  economics  frictionless  friction  rackspace  training  your  customer  growth  crutch  growth  hacker  traction  Value  Proposition  long-term  thinking  long-term  view 
july 2014 by asterisk2a

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