asterisk2a + power + optimisation   1

The rise of robot scheduling is a nightmare for low-wage workers - Quartz
The Times story points at a larger truth: Advances in management and workplace technology all have essentially one goal, to get more out of employees at lower cost. And in the quest for efficiency, companies often forget they’re dealing with people. + Kantor offers as an example the heartbreaking chronicle of a woman named Janette Navarro, and her efforts to raise her young son while working at Starbucks under this scheduling system. She often found out about her work hours with only a few days notice, requiring panicked adjustments to take care of her son and the family’s finances. She was sometimes asked to “clopen” her store (work till closing at 11pm and return at 4am to open it). The job required constant scrambling and caused tension with family members she frequently needed to beg for help to keep an eye on her son. ... She wasn’t alone.
Zero  Hour  Contract  underemployed  workless  working  poor  service  industry  service  economy  Services  On  Demand  skill-biased  technological  change  Why  Software  Is  Eating  the  World  Software  Is  Eating  World  efficiency  optimisation  labour  economics  labour  market  exploitation  corporatism  well  being  human  being  Wall  Street  profit  maximisation  capitalism  corporate  values  corporate  culture  corporate  governance  flexible  work  Future  of  abuse  of  power 
august 2014 by asterisk2a

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