asterisk2a + homejoy   14

Why Billion-Dollar Valuations Don’t Matter | TechCrunch
I recently heard a story about one VC pushing a company to drive their burn up from $1 million a month to $2.5 million. Unfortunately, an inefficient sales force will always come back to bite you in the butt. We typically think of 60 percent as the benchmark for a healthy performing sales organization. Anything less and you don’t have a repeatable model. [ avc did write about that you need to find product/market fit, traction, self starter, great net promoting score, without spending marketing/advertising/pr ] [...] The goal of every entrepreneur and VC for that matter should be to build sustainable and scalable businesses. The only way to do that is to focus on the metrics that truly matter. The companies that nail many, if not all, of the above criteria will be the ones that make it to the finish line, and the balance will be wandering through the forest looking for someone to feed them.
Unicorn  SAAS  Slack  DropBox  Box  Venture  Capital  Silicon  Valley  growth  round  2015  KPI  metrics  accounting  user  churn  customer  retention  upselling  customer  acquisition  CAC  Decacorn  on-demand  convenience  Marketplace  business  model  user  acquisition  Product/Market  Fit  Share  Economy  middleman  scale  economies  of  scale  FOMO  hunt  for  yield  Start-Up  advice  Start-Up  lesson  burn  rate  runway  Homejoy  Net  Promoter  Score  consumer  product  business  product  B2C  B2B 
august 2015 by asterisk2a
Growth vs Retention – AVC
"Retention was clearly bad, and that’s what killed us" [...] [...] This all comes back to stepping on the gas before finding product market fit. You might think you have product market fit and so you scale up your hiring, your marketing, your sales, and your capital raising and spending. But if you can’t retain a healthy percentage of your users past ninety days, you don’t have product market fit yet and all the investment you make in your business is just money down the drain. So focus first on your 90 day retention numbers and make sure to nail them and prove you have product market fit. Then scale. // find natural/organic marketing - advertising - instead of building a non-product related cost center like sales, marketing, and advertising. short-cuts like these don't fix the product per se.
user  churn  customer  acquisition  Product/Market  Fit  MVP  user  acquisition  business  strategy  product  strategy  strategy  Start-Up  lesson  Start-Up  advice  burn  rate  runway  Homejoy  distribution  model  discovery  content  distribution  content  discovery  Net  Promoter  Score  word  of  mouth  Tribe  1000  True  Fans  UI  UX  user  experience  user  engagement  customer  experience  customer  retention  customer  service  SAAS  marketing  growth  round  cost  center  short-term  view  short-term  thinking  feedback 
august 2015 by asterisk2a
Why Homejoy Failed … And The Future Of The On-Demand Economy | TechCrunch
The fundamental “on-demand marketplace” model has come into question by investors, the media and even consumers. [...] However, because Homejoy acted as a platform “middle man,” taking a 25 percent cut of the transaction, the wage economics for pros did not make sense. Thus, this attracted young, inexperienced and low-quality pro labor (at times even homeless people), leading to inconsistent and lower-quality work. This mix doesn’t quite cut it for the average homeowner who wants a spotless home, thus leading to platform churn. [ low lifetime customer value that does not cover the cost of ops and customer acqusition ] It wasn’t all bad for homeowners. Homejoy did match some skilled pros with homeowners, driving them to form real business relationships. The issue was these relationships were typically taken “offline” (i.e., platform leakage). [...] Full-service on-demand platforms have been seeing success among more commoditized types of services.
Homejoy  on-demand  convenience  Share  Economy  1099  Economy  Service  Sector  Jobs  marketplace  commodity  business  commoditization  Niedriglohnsektor  burn  rate  runway  customer  acquisition  user  churn  middleman  repeat  business 
august 2015 by asterisk2a
Homejoy Is Shutting Down At The End Of The Month | TechCrunch
tcrn.ch/1CO0OOU / 7:10 $VC subsidized early business. Could not get 2 cash flow even. Lets not speak of cash flow positive. // If u dont have a cash flow even/positive business, u are dependent on $VC 2 keeping it afloat. If u dont have massive growth, VCs like 2 see & not hitting ur milestones & ur still not able 2 turn the business arnd towards cash flow even. Ur dead in the pan. AND 4 digital only consumer & entertainment products, scale is important +10m users. Because then only advertisers might ... might consider placing an add/natively if the conversion & engagement metrics are attractive. Advertisers & brands cant spread resources thin across 1000 apps. Its overhead & waste in ops. That is why BIG like TV (still), Daily Paper/Magazine (still) and FB (owning +70% of Social) are the MAIN HUBS. >> THUS [Freemium] the Free On Phone Version 4 closetphile (wont cost u much except dev) & the Customer paying 4 Cloud Convenience,Security, more features (ie analytics). &! bit.ly/1CSygUA
Start-Up  lesson  Start-Up  advice  on-demand  convenience  scale  economies  of  scale  Venture  Capital  burn  rate  runway  business  model  closetphile  wardrobemalfunction  freemium  Homejoy  added  value  value  creation  Perception  Silicon  Valley  Unicorn  speculative  bubbles  speculative  speculation  Appification  mobile  homescreen  mobile  first  mobile  phone  irrational  exuberance  Rocket  Internet  Uber  Lyft  customer  acquisition  customer  acquisition  cost  customer  retention  customer  lifetime  value  SAAS  Postmates  Service  Sector  Jobs  1099  Economy  uncertainty  self-employment  Niedriglohnsektor  Niedriglohn  marketplace  efficiencies  marketplace  commodity  business  commoditization  price  sensitive  price  insensitive  price  sensitivity  behavioral  economics  behavioral  finance  status  symbol  status  anxiety  socioeconomic  status  social  status  craigslist  sustainable  sustainability  metrics  KPI  Circa  Share  Economy  marketshare  unit  economics 
july 2015 by asterisk2a
Helpling: Putzportal-Chef Franke über Preise und Festanstellungen - SPIEGEL ONLINE
Putzjob: Zwischen 8 und 9,50 Euro Stundenlohn verdienen "Helplinge" - minus Kosten für Rentenversicherung, Anfahrt, Arbeitskleidung --- Die Plattform Helpling vermittelt günstige Putzkräfte. Forciert sie nur die Ausbeutung von Tagelöhnern? Hier spricht Mitgründer Benedikt Franke über karge Stundenlöhne. [...] KarriereSPIEGEL: On-Demand-Plattformen verbrennen derzeit vor allem Geld. Ihr US-Konkurrent Homejoy soll pro Auftrag zwölf Dollar Verlust einfahren. Wird Helpling jemals profitabel arbeiten können? Franke: Unser Geschäft hängt ganz davon ab, ob es uns gelingt, langfristige Kundenbeziehung aufzubauen. Darauf konzentrieren wir uns derzeit, versuchen aus ganzer Kraft, das Kundenerlebnis zu optimieren. Operativ arbeiten wir bereits profitabel. [ LTV - user lifetime value got to be < than user acquisition cost = sustainable (if operation can be paid for and some little profit even) - en.wikipedia.org/wiki/Customer_lifetime_value ] - bit.ly/1NP6Ore "digitaler feudalismus"
Rocket  Internet  Helpling  on-demand  convenience  Share  Economy  self-employment  precarious  work  Precariat  working  poor  Niedriglohn  Niedriglohnsektor  Service  Sector  Jobs  1099  Economy  marketplace  efficiencies  marketplace  Uber  Contractor  Zero  Hour  Contract  labour  market  labour  economics  underemployed  employability  employabilitie  uncertainty  Sozialer  Abstieg  Aufstocker  minimum  wage  living  wage  commodity  business  commoditization  Universal  Basic  Income  working  tax  credit  child  tax  credit  tax  code  tax  free  Homejoy  Venture  Capital  user  acquisition  LTV  business  model  status  symbol  status  anxiety  socioeconomic  status  social  status  squeezed  middle  class  Soziale  Marktwirtschaft  class  warfare  job  creation  job  market  Minijob  Zeitarbeit  Leiharbeit  vocational  education  education  policy  added  value  value  creation 
july 2015 by asterisk2a
Florida man undermines Uber’s claim that drivers aren’t employees | PandoDaily
tech-enabled marketplace in your pocket. (1) trading money for time and (2) finding through the marketplace efficiently someone to do it (price discovery, finding a natural equilibrium - how ever it might look). A search engine for people doing manual mennial labour. // http://www.fastcoexist.com/3040863/stop-saying-uber-is-part-of-the-sharing-economy
1099  Economy  Share  Economy  self-employment  contractor  contract  Zero  Hour  Leiharbeit  Zeitarbeit  neoliberal  neoliberalism  working  poor  precarious  work  Precariat  poverty  uncertainty  USA  UK  Europe  exploitation  marketplace  on-demand  convenience  Uber  Lyft  Hailo  Instacart  Postmates  Homejoy  Helpling  Handy  minimum  wage  living  wage  search  engine  Niedriglohn  Niedriglohnsektor  Service  Sector  Jobs  Services  Industry 
may 2015 by asterisk2a
Are we too nice when a company fails? Out of money and fresh ideas, Homejoy and CustomMade find cushy landings | PandoDaily
https://www.youtube.com/results?search_query=Homejoy+Adora+Cheung // "GET USERS, BURN MONEY." // https://www.crunchbase.com/organization/homejoy // brother sister start-up, maybe they did too many things (burning too much money) mediocre instead of one thing really well! getting to the next milestone or even surpassing it and some, and able to go to investors and say "look here, lets pure more rocket fuel on it."
acquisition  acquihire  acqui-hire  burn  rate  runway  Silicon  Valley  HomeJoy  Handy  Helpling  operations  on-demand  convenience 
may 2015 by asterisk2a
As the faces of the peer-to-peer economy, Airbnb and Uber’s cultures couldn’t be more different | PandoDaily
AirBnB playing the win-win game. >> Airbnb appears to have taken the approach of investing significantly in creating community and a feeling of partnership, and of disseminating best practices. Along with the community-building exercises, its recently concluded host convention featured a number of sessions on how to be a better provider. Airbnb facilitates host groups for knowledge sharing, integrated into a host application that also embeds hospitality standards and guidelines, as well as standalone meetups for hosts to exchange information. The emphasis on community and connectedness is very visible in the company’s recently initiated “Belong Anywhere” branding strategy. The three co-founders have consistently visited and stayed at the homes of key hosts around the world, an experience that likely builds significant loyalty. << very different to the Rocket Internet clone that Samwer Brother created. &! "Paul Graham's - Mean People Fail - win by transcending."
Uber  Lyft  AirBnB  Platform  middleman  Software  Is  Eating  The  World  community  branding  Brand  communication  transparency  accountability  governance  corporate  governance  corporate  culture  corporate  values  TOS  partnerships  ethical  machine  moral  beliefs  Collaborative  collaboration  Start-Up  lesson  Start-Up  advice  P2P  Services  Industry  service  economy  service  Share  HomeJoy 
december 2014 by asterisk2a
News Roundtable: [...] deconstructing employment - YouTube
min 34 + https://news.ycombinator.com/item?id=8406358 "The article doesn't really examine productivity, it is examining wages." - Digital revolution has yet to fulfil its promise of productivity and better jobs (economist.com) +!+ http://www.reddit.com/r/Futurology/comments/2i5nse/the_economist_labour_is_steadily_losing_out_to/ - http://www.economist.com/news/special-report/21621160-labour-steadily-losing-out-capital-those-have-shall-be-given 'It's The Economist making a case for wealth redistribution!' +!+ How computers threaten the jobs of mid-skilled workers (economist.com) - youtu.be/PR8OkkfvnT8 'few benefiters + we need substantial skill upgrading and change in education policy' +!+ Is A.I. the problem or the solution? youtu.be/lge-dl2JUAM - Automation, Robotics, mid-skilled jobs, routine jobs, lessons from Industrial Revolution, need investment in practical skills for the future, infrastructure investment, education policy, Universal Basic Income - so that no one is left behind
convenience  service  economy  Uber  HomeJoy  Lyft  Share  sharing  economy  Services  Industry  service  minimum  wage  mindestlohn  workforce  6-hour  work  day  4-day  work  week  leisure  time  Robert  Skidelsky  Google  Apple  Amazon  commoditization  commodity  business  Larry  Page  Future  of  Robotics  AI  algo  algorithm  algorithms  productivity  Mobile  Creative  Postmates  Mobile  Creatives  Washio  GrubHub  Big  Data  Why  Software  Is  Eating  the  World  Software  Is  Eating  World  middleman  self-employment  contractor  marketplace  efficiencies  marketplace  plurality  marketplace  inefficiencies  marketplace  labour  economics  labour  market  education  policy  Public  Year  of  Code  middle  class  squeezed  middle  class  underemployed  structural  unemployment  employment  unemployment  flat  globalization  globalisation  comparative  advantage  competitive  advantage  competitiveness  competitive  Germany  USA  UK  Europe  BRIC  MINT  added  value  self-driving  cars  transportation  transportation  protectionism  population  automation  social  capital  Non-Profit  GDP  happieness  happiness  index  freelance  freelancing  rat  race  differentiation  differentiate  social  entrepreneurship  entrepreneurship  technological  history  economic  history  history  Industrial  Revolution  Software  Revolution  computing  Gini  coefficient  living  wage  living 
october 2014 by asterisk2a
Uber Rider Might Lose An Eye From Driver's Hammer Attack. Could Uber Be Held Liable?
Uber clearly disagrees. Its terms of service, like those of Lyft, Sidecar, and similar sharing-economy startups like Airbnb, make it clear over and over again that they are not liable under any circumstances for bad things that might happen when you use the service. [...] [things are Unclear till it is in-front of a jundge and jury]“There’s a fine line between an online marketplace and a retailer,”
Uber  Lyft  Sidecar  insurance  middleman  HomeJoy  Silicon  Valley  liability  TOS 
october 2014 by asterisk2a
Sascha Lobo: Sharing Economy wie bei Uber ist Plattform-Kapitalismus - SPIEGEL ONLINE
S.P.O.N. - Die Mensch-Maschine: Auf dem Weg in die Dumpinghölle. Der Konflikt um den Fahrdienst Uber illustriert einen globalen Trend. Was oft als Sharing Economy bezeichnet wird, ist in Wirklichkeit ein euphemistisch benannter Aspekt einer neuen digitalen Wirtschaftsordnung: des Plattform-Kapitalismus. +!+!+!+ https://news.ycombinator.com/item?id=8347583 - The Demons Of On-Demand +!+!+!+ Legal challenges could threaten the business models of the on-demand startups relying on independent contractors. Does Silicon Valley Have a Contract-Worker Problem? — An examination of tech's favorite labor model. "t's simply the digital middleman [...] fewer people [will] have traditional full-time or part-time jobs as a result. [...] "Perpetual, hourly employment is often deeply inefficient for all parties involved," (CAPITALISM SAYS) [... vs MyClean using Employee Structure, Controlling usr experience] - nymag.com/daily/intelligencer/2014/09/silicon-valleys-contract-worker-problem.html +!+!+!+
Uber  Lyft  self-employment  contractor  commoditization  commodity  business  on-demand  Share  Economy  sharing  Services  Industry  service  service  TaskRabbit  Homejoy  Washio  BloomThat  Shyp  freelance  freelancing  marketplace  efficiencies  marketplace  marketplace  inefficiencies  managed-service  overhead  profit  maximisation  capitalism  Precariat  precarious  work  Niedriglohn  Niedriglohnsektor  minimum  wage  job  security  21stcentury  flat  world  globalization  globalisation  productivity  disrupting  markets  disruption  labour  economics  labour  market  Postmates  Spoonrocket  DoorDash  1099  1099-MISC  regulation  health  insurance  insurance  user  experience  sustainability  sustainable  short-term  thinking  short-term  view  Brand  MyClean  Munchery  Sprig  MakeSpace  W-2  employment  underemployed  working  poor  minimumwage  mindestlohn  Alfred  differentiation  differentiate  customer  experience  product  experience  shared  experience  offline  experience  Silicon  Valley  corporate  values  corporate  culture  Instacart  USA  UK  convenience  disposable  income  Start-Up  lesson  Start-Up  advice 
september 2014 by asterisk2a

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