moderation   3093

« earlier    

/r/The_Donald quarantined
Big Trump supporter subreddit / awful hate group has been quarantined by Reddit in response to people there calling for violence against police in Oregon
trump  politics  reddit  moderation 
2 hours ago by nelson
Facebook moderators break their NDAs to expose desperate working conditions - The Verge
At Facebook’s worst-performing content moderation site, operated by Cognizant in Tampa, FL one contractor has died, others have developed PTSD and fear for their lives.
facebook  labor  moderation  capitalism  ptsd  human.intelligence  content.management  nda 
5 days ago by po
Facebook moderators break their NDAs to expose desperate working conditions - The Verge
Casey Newton:
<p>[Keith] Utley worked the overnight shift at a Facebook content moderation site in Tampa, FL, operated by a professional services vendor named Cognizant. The 800 or so workers there face relentless pressure from their bosses to better enforce the social network’s community standards, which receive near-daily updates that leave its contractor workforce in a perpetual state of uncertainty. The Tampa site has routinely failed to meet the 98 percent “accuracy” target set by Facebook. In fact, with a score that has been hovering around 92, it is Facebook’s worst-performing site in North America.

The stress of the job weighed on Utley, according to his former co-workers, who, like all Facebook contractors at the Tampa site, must sign a 14-page nondisclosure agreement.

“The stress they put on him — it’s unworldly,” one of Utley’s managers told me. “I did a lot of coaching. I spent some time talking with him about things he was having issues seeing. And he was always worried about getting fired.”

On the night of March 9th, 2018, Utley slumped over at his desk. Co-workers noticed that he was in distress when he began sliding out of his chair. Two of them began to perform CPR, but no defibrillator was available in the building. A manager called for an ambulance.

The Cognizant site in Tampa is set back from the main road in an office park, and between the dim nighttime lighting and discreet exterior signage, the ambulance appears to have had trouble finding the building. Paramedics arrived 13 minutes after the first call, one worker told me, and when they did, Utley had already begun to turn blue.</p>


Stunning reporting by Newton. Still feeling good about how your digital money will be handled if you need to dispute a transaction?
facebook  moderation 
5 days ago by charlesarthur
Facebook moderators break their NDAs to expose desperate working conditions - The Verge
At Facebook’s worst-performing content moderation site, operated by Cognizant in Tampa, FL one contractor has died, others have developed PTSD and fear for their lives.
facebook  moderation  article  dystopia 
7 days ago by raphman
How to: improve the online comment experience | How to succeed in journalism
When it comes to building an active and high-quality community of commenters, most news sites understand they need to do more than provide a platform and then sit back and watch. An earlier Journalism.co. via Pocket
discussion  media  moderation  ugc 
13 days ago by thewavingcat

« earlier    

related tags

230  341webmgmt  500  644  academia  academic  addons  advertising  agile  ai  algorithms  appen  article  awesome  bettercommenting  bizmodel  bots  by:jasonkoebler  by:josephcox  capitalism  censorship  censure  china  civic  comments  communities  community  community_dynamics  conservatism  content.management  content  content_strategy_&_social_media_articles  context  corporate  css  culture  data  decentralization  deepfakes  design  digipo  digitalanthro  discourse  discussion  disinformation  documentary  dystopia  eff  elections  elk  empathy  engagement  enrichment  ethics  evidence  evil  extremism  facebook  fake  fakebook  fakenews  fakepeople  fascism  federated.social.web  filter  foe  freedom-of-speech  freespeech  from:motherboard  glitch  google  governance  harassment  harrassment  hate  hatespeech  health  hjd  homophobia  human.intelligence  human  humedavid  infrastructure  instagram  internet-history  internet  journalism  justbansomebody  kpi  labor  law  machinelearning  media  microsoft  misinformation  misogyny  ml  moderator  moderators  morality  motivealgorithm  nazis  nda  news  noncesense  online  onlinecommunity  osint  paidcontent  philosophy  pilprimer  platforms  poetry  policy  politics  privacy  ptsd  race  racism  radicalization  radlib  rape  reddit  regulation  research  s230  satire  scaling  security  sexuality_gender  shooting  siliconvalley  skepticism  so-mod-userscripts  so  social-media  social_media_politics  socialjustice  socialmedia  socmed  socmedcrisis  spam  speech  ssb  stackexchange  stackoverflow  statistics  subscriptions  t  tech&society  technology-effects  technology  tedcruz  terrorism  to_blog  to_bog  trolls  tropes  trump  trust  twitch  twitter  ugc  uk  us-law  usa  users  userscript  userscripts  ux  video  vijayagadde  violence  washingtonpost  web  whitenationalism  wikipedia  wired  women  wsj  youtube  zuckerberg 

Copy this bookmark:



description:


tags: