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KQED News -- How Selective Empathy Can Chip Away At Civil Society
'...The new rule for empathy seems to be: reserve it, not for your "enemies," but for the people you believe are hurt, or you have decided need it the most. Empathy, but just for your own team. And empathizing with the other team? That's practically a taboo. -- And it turns out that this brand of selective empathy is a powerful force. -- In the past 20 years, psychologists and neurologists have started to look at how empathy actually works, in our brains and our hearts, when we're not thinking about it. And one thing they've found is that "one of the strongest triggers for human empathy is observing some kind of conflict between two other parties," says Fritz Breithaupt, a professor at Indiana University who studies empathy. "Once they take the side, they're drawn into that perspective. And that can lead to very strong empathy and too strong polarization with something you only see this one side and not the other side any longer." -- ... Researchers who study empathy have noticed that it's actually really hard to do what we were striving for in my generation: empathize with people who are different than you are, much less people you don't like. But if researchers set up a conflict, people get into automatic empathy overdrive, with their own team. This new research has scrambled notions of how empathy works as a force in the world. For example, we often think of terrorists as shockingly blind to the suffering of innocents. But Breithaupt and other researchers think of them as classic examples of people afflicted with an "excess of empathy. They feel the suffering of their people." -- Breithaupt called his new book The Dark Sides of Empathy, because there's a point at which empathy doesn't even look like the kind of universal empathy I was taught in school. There is a natural way that empathy gets triggered in the brain — your pain centers light up when you see another person suffering. But out in the world it starts to look more like tribalism, a way to keep reinforcing your own point of view and blocking out any others. -- Breithaupt is alarmed at the apparent new virus of selective empathy and how it's deepening divisions. If we embrace it, he says, then "basically you give up on civil society at that point. You give up on democracy. Because if you feed into this division more and you let it happen, it will become so strong that it becomes dangerous." -- We can't return to my generation's era of empathy innocence, because we now know too much about how the force actually works. But we can't give up on empathy either, because empathy is "90 percent what our life is all about," Breithaupt says. "Without it, we would be just alone." -- In his book Breithaupt proposes an ingenious solution: give up on the idea that when we are "empathizing" we are being altruistic, or helping the less fortunate, or in any way doing good. What we can do when we do empathy, proposes Fritz, is help ourselves. We can learn to see the world through the eyes of a migrant child and a militia leader and a Russian pen pal purely so we can expand our own imaginations, and make our own minds richer. It's selfish empathy. Not saintly, but better than being alone.' -- I am human, and I think nothing human is alien to me. ~ Terence
psychology  empathy  groups 
yesterday by adamcrowe
Trinh T. Minh-ha on Vimeo
"Trinh Minh-ha operates on the boundary of documentary, experimental and traditional film, focusing on several powerful themes. As well as the status of women in society, she examines the life of migrants, portraits of whom she depicts in the background of the dynamic relationship between traditional and modern societies. The artist calls these figures the “inappropriate/d other”, and says in one of her interviews: “We can read the term “inappropriate/d other” in both ways, as someone whom you cannot appropriate, and as someone who is inappropriate. Not quite other, not quite the same.”

However, anyone expecting objective documentaries in this exhibition will be surprised. Trinh Minh-ha draws on her own experience, transforming the personal into the public and socially engaged, and in this way her films becomes “poetic-political” works. The artist’s sensitivity and empathy is not simply a way of presenting political themes in a user-friendly way, but is also manifest in unobtrusively recurring motifs of love and friendships.

What are the most powerful impressions we receive from films by Trinh Minh-ha? Firstly, there is a balance to her treatment of themes that offers the viewer the possibility of examining things from many different perspectives. Then there is the persistence with which she attempts to offer a three-dimensional image of “those others”.

However, even upon a first viewing our attention is caught by something else. Trinh Minh-ha works with the viewer’s senses, which she attempts to provoke into total vigilance. The sounds and music she uses are not any in any sense background, but at certain moments take over the narrative role, at others withdraw discreetly in order to allow the actors themselves to speak. The combination of stylised interviewers and theatrical scenes, modified in the postproduction stage by archival materials and linear film narration, along with sounds and suggestive colours, creates an almost synaesthetic experience, in which words express the same as sounds and colours. However, concentration on the part of the viewer is essential. How, otherwise, might they perceive all these levels simultaneously with the same intensity? How can such films be shown in a gallery? How does one create an environment in which the visitor does not just gaze, but accepts the role of a genuine film audience? Walls and chairs soundproofed in soft foam and the proximity of the screen will perhaps make it easier to accept the role of attentive viewers, who will insist on following a film from beginning to end."
trinhminh-ha  2015  film  documentary  migration  othering  vigilance  sensitivity  empathy  society  others  appropriate  inappropriate  innappropriated  gaze  concentration  attention 
4 days ago by robertogreco
Empathy Might Not Be the Antidote To Poisonous Political Polarization : NPR
It's hard to be civil without being empathetic. But researchers say our natural instinct for empathy may be going out of style.
empathy  psychology  collaboration  liberties  politics  diversity 
4 days ago by basemaly
The Rise of Selective Empathy (Kottke)
Jason Kottke summarizes some research reported on NPR, and found via The Morning News that both describes something we find ourselves caught in, and troubled when we catch our peers trapped in it.
power  empathy  psychology  clippings  politics 
5 days ago by mjb
You Need to Know the TRUTH About Customer Empathy!
Yes! Implies that many #customer #experience efforts are biased to the positive and asserts that truly effective #CX is based on empathy and honesty [don't fear the negative]. #Agile #digital #ethnography discovers the whole spectrum
customer  experience  touchpoint  csr19  bullsi  empathy  honesty  retail  register  example  emotion  policy  negative  exception 
8 days ago by csrollyson
6 Habits of Empathetic People
Worthy ambitions (via @gapingvoid) #empathy #emotionalintelligence
empathy  emotionalintelligence  cartoon  gapingvoid 
10 days ago by rcollings

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