Chatbots were the next big thing: what happened?


43 bookmarks. First posted by dccooper june 2018.


Chatbots weren’t the first technological development to be talked up in grandiose terms and then slump spectacularly.
bots  technology  UI  UX 
june 2018 by Gwendoux
via Pocket - Chatbots were the next big thing: what happened? - Added June 09, 2018 at 04:39PM
june 2018 by mikele
Oh, how the headlines blared: “…the 2016 bot paradigm shift is going to be far more disruptive and interesting than the last decade’s move from Web to mobile…
from instapaper
june 2018 by michaelfox
Chatbots were The Next Big Thing. Our hopes were sky high. Bright-eyed and bushy-tailed, the industry was ripe for a new era of innovation: it was time to start socializing with machines.
tenpla  instapaper  Archive 
june 2018 by WFreeland
At the Mobile World Congress 2017, chatbots were the main headliners. The conference organizers cited an ‘overwhelming acceptance at the event of the inevitable shift of focus for brands and corporates to chatbots’.

In fact, the only significant question around chatbots was who would monopolize the field, not whether chatbots would take off in the first place:

“Will a single platform emerge to dominate the chatbot and personal assistant ecosystem?”
One year on, we have an answer to that question.

No.

Because there isn’t even an ecosystem for a platform to dominate.
Mobile  strategy  convergence 
june 2018 by janpeuker
Oh, how the headlines blared: “…the 2016 bot paradigm shift is going to be far more disruptive and interesting than the last decade’s move from Web to mobile…
from instapaper
june 2018 by peterjblack
Oh, how the headlines blared: “…the 2016 bot paradigm shift is going to be far more disruptive and interesting than the last decade’s move from Web to mobile…
from instapaper
june 2018 by kohlmannj
Chatbots were the next big thing: what happened?
from twitter
june 2018 by brandizzi
Chatbots were the next big thing: what happened?
from twitter
june 2018 by sammyrulez
" And conversations are complex. They’re not linear. Topics spin around each other, take random turns, restart or abruptly finish.

" Today’s rule-based dialogue systems are too brittle to deal with this kind of unpredictability, and statistical approaches using machine learning are just as limited. The level of AI required for human-like conversation just isn’t available yet. "
mHealth  mental-health 
june 2018 by kellyramsey
Chatbots weren’t the first technological development to be talked up in grandiose terms and then slump spectacularly.

The age-old hype cycle unfolded in familiar fashion…

Reverential TechCrunch articles were written.
Prophetic thought leaders like Chris Messina chimed in.
Silicon Valley salivated at the prospect of talking to smart automation.
Messenger began to overflow with bots.
Slack went through exponential growth and even launched a fund for bot investment.
Expectations built, built, and then….. It all kind of fizzled out.

The predicted paradim shift didn’t materialize.
fads  stupid 
june 2018 by ramitsethi