Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it. | Product Talk


19 bookmarks. First posted by adrianh 14 days ago.


Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it. Last month, I spoke at the Business of Software (BoS) conference in Boston. BoS has been on my short list for a very long time and it did not disappoint. Mark Littlewood, the organizer of the event, does a fantastic job and it shows up in every little detail of the event. via Pocket
ifttt  pocket  article  productmanagement  projectmanagement  startup 
2 days ago by jeremyday
Let’s use a silly example to illustrate this point.

Imagine you were trying to make a kid smile. Your team comes to you and says, “We want to give the kid a red balloon.” You think about it for a minute and respond, “I like blue balloons. Let’s give the kid a blue balloon.”

What happened here?

We never bothered to ask why our team wanted a red balloon. We didn’t communicate why we like blue better. We simply expressed our opinion.

And we probably forgot to ask ourselves, “Is there a meaningful difference between a red balloon and a blue balloon? Or am I simply expressing a personal preference?”

It’s easy, as managers, to assume that our opinion or preference is based on our prior knowledge and expertise. And sometimes it is. But if we don’t take the time to reflect and ask what we are basing our opinion on, we risk outranking our team’s opinion on a whim.
@read 
8 days ago by saveferris
Last month, I spoke at the Business of Software (BoS) conference in Boston. BoS has been on my short list for a very long time and it did not disappoint. Mark…
from instapaper
9 days ago by adamayers
There is a lot to chew on here.

> When teams only communicate their conclusions—the features they’ll implement, the projects they’ll execute, and the initiatives they’ll deliver—managers focus their feedback on those conclusions.
>
> This keeps us solidly in the world of micromanaging outputs.

I love this delineation of outputs and outcomes. The structures shared in this writeup to illustrate the product and opportunity space a product team is working on seem very interesting.
13 days ago by thingles
Last month, I spoke at the Business of Software (BoS) conference in Boston. BoS has been on my short list for a very long time and it did not disappoint. Mark…
from instapaper
14 days ago by hiroprot
Last month, I spoke at the Business of Software (BoS) conference in Boston. BoS has been on my short list for a very long time and it did not disappoint. Mark Littlewood, the organizer of the event, does a fantastic job and it shows up in every little detail of the event.
Archive  mustread 
14 days ago by lumengxi
Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it. | Product Talk via Instapaper https://www.producttalk.org/2019/10/managing-outcomes/
14 days ago by ravivyas