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Twitter
RT : Building greater user satisfaction builds greater trust
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2 hours ago
Twitter
RT : Too much awesomeness in this piece to quote!
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2 days ago
Twitter
RT : Also new : “Co-locating with for a week – Part 2” on how proximity can be critical to accelerating the work…
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2 days ago
Twitter
RT : New: “Conducting user research with to inform an API build” gives details on how users and their needs were…
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2 days ago
Twitter
RT : “From the windows...to the walls...” We’re building an API for EnerGuide data. It’s under active development…
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3 days ago
Twitter
Awesome presentation from on the summit at 's first "Show the Thing!"
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3 days ago
Twitter
RT : "Show the Thing" à la featuring products. Thursdays 3:00.
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3 days ago
Twitter
The city just cleared the snowbanks on each side of the O'Connor bike lane and it's the best ever! Thanks…
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4 days ago
Twitter
$0.73 in January, thanks to CloudFront magic by ! Really excited for cloud to become a normal thing in…
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4 days ago
Twitter
RT : unclass cloud update ... 13 departments for total of 24 cloud initiatives processed by + Enterpr…
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4 days ago
(429) https://twitter.com/i/web/status/963820570566590464
Our Slack request last year was denied as an "alternative email service".…
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4 days ago
Twitter
Published yesterday by ! API data and technical standards. Looks phenomenal. 👍👍
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5 days ago
Twitter
Awesome time at tonight's ! Thanks for hosting! 👍👍
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5 days ago
Twitter
RT : Listening to at talk about Estonia’s amazing e-Residency programme, a platfo…
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5 days ago
Twitter
RT : Some of the fellows are co-locating with
this week. Stay tuned to know more about the work…
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5 days ago
(429) https://twitter.com/i/web/status/963425238179606530
RT : The customer often tends to be senior management when it should be the end user.

Measure outcomes, not actions.…
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5 days ago
Twitter
RT : Nobody cares about government & what it’s doing —but the gov can’t stop telling ppl what they’re doing & how great…
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5 days ago
Twitter
At , too. If you have cell reception, you can install Slack on your pers…
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5 days ago
Twitter
Ah, super true Cathy! I've had some great conversations with
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6 days ago
Twitter
Super good point Annette! For yesterday's discussion a bunch of it is under…
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6 days ago
Twitter
RT : Would love to hear what others think about

🙂
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6 days ago
Twitter
RT : What is the concept of Open Government? What are the (desired) outcomes? Here’s what Laura Wesley has to say…
from twitter
6 days ago
(429) https://twitter.com/i/web/status/963204979237388288
RT : You have to integrate ethics into the computer science curriculum from the first moment you teach students here's a…
from twitter
6 days ago
(429) https://twitter.com/i/web/status/963203115729043456
RT : Also, I've been teaching a version of computers/society/data/AI and ethics for ... as long as I've been teaching! I…
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6 days ago
Twitter
RT : Residency and sovereignty of data are topics that hard for governments to avoid when adopting cloud. It's interesti…
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6 days ago
Twitter
RT : Check out our new whitepaper - AWS Policy Perspectives: Data Residency.
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6 days ago
Twitter
So true Manu! I really like this post from after the Hawaii missile alert scare which…
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6 days ago
Twitter
RT : and aren’t about initiation rituals. They’re about paving the road for meaningful co…
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6 days ago
Twitter
RT : As well, I think more managers need to see how the critical relationship between poor content a…
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6 days ago
Twitter
RT : Totally agree. Even better would be showing usability test results so they can *see* people unable…
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6 days ago
Untitled (https://www.meetup.com/YOW_CT/events/246274688/)
We're hosting again tomorrow here at the building – hope you can join us!
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6 days ago
Twitter
Patrick this is it! Exactly - I was thinking back to 's awesome presentation…
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6 days ago
Twitter
RT : Q6. Do you have any other questions about ?
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6 days ago
Twitter
Oftentimes, efforts to increase plain language can be stymied by the mid- to senior level of management…
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6 days ago
Twitter
This is spot-on. What are the main barriers to getting user-centred design thinking adopted by departme…
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6 days ago
Twitter
Would love to hear - what are your thoughts on having a centralized website (like or…
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6 days ago
Twitter
RT : A2. As a public servant, I use GC sites regularly as a resource for info and data (gov priorities, programs/initiat…
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6 days ago
Hypertext Style: Cool URIs don't change.
This makes me think of the Tim Berners-Lee quote, "Cool URI's don't change." Such a good point.
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6 days ago
Twitter
Our friends from 's Digital Transformation Office are hosting a Twitter chat on their optim…
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6 days ago
Twitter
RT : Come chat with us for the next hour!
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6 days ago
Twitter
RT : Let's all remember this sentence when we talk about 'shiny-new-things' solving our problems...
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6 days ago
Twitter
RT : “Digital government has little to do with technology and everything to do with the people using it, Canadians.” Rea…
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6 days ago
Twitter
RT : “Why do we have organizational structures from the Victorian age managing tasks in the digital age?” First of many…
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6 days ago
Twitter
RT : A fun story related to change in government. Last July, after a bunch of work to figure things out, we sent a note…
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6 days ago
Twitter
RT : Our newsletter is out!
Join our mailing list to receive the next edition…
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6 days ago
CDS Newsletter – February 2018
RT : Our newsletter is out!
Join our mailing list to receive the next edition…
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6 days ago
Everything Easy is Hard Again – Frank Chimero
“It’s by keeping our work legible that we keep the door open to the next generation of our co-workers.”
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6 days ago
Twitter
RT : Think* before your code.

*about ethics, technical complexities, potential negative side effects, goals, intentions…
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7 days ago
The principles that make me a better product manager
RT : I just published “The principles that make me a better product manager”
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7 days ago
Twitter
For sure! Send me a DM with your email address? Backup plan we can add you…
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8 days ago
Twitter
RT : Sat. Night @ 9pm... because VAC staff also work hard & veterans deserve the BEST!
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8 days ago
Twitter
RT : This 👇 is such a great community and this is great work. Thank you for your leader…
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8 days ago
Twitter
RT : Hear more about the slack community and & I have built to help connect Govt peeps working on Di…
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8 days ago
Twitter
RT : "Nobody is coming, it's up to us. We have to be the ones to take this forward. It's a call to action for us all."--…
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9 days ago
Twitter
RT : "Ground everything we do in delivery. Our mandate is to co-create with departments." sharing the proc…
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9 days ago
Twitter
RT : So much of this work will take time & rolling up sleeves & stumbling, getting comfortable with fa…
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9 days ago
Twitter
RT : We have to get comfortable with talking about uncomfortable things like , if we can't talk openly…
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9 days ago
Twitter
RT : We all need to get better at empathy - we know that inclusion & diversity produces better results for orgs. If you…
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9 days ago
Twitter
RT : Inclusion is not an add-on. It needs to be baked in from the outset. Diverse teams, inclusive testing, data. Middle…
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9 days ago
Twitter
RT : Who is at the table at the very beginning? If there are a limited number of seats at the table, sometimes it's abou…
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9 days ago
Twitter
RT : "a bold caution... good intentions are not enough to deliver inclusive design... Just saying that you care about th…
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9 days ago
Twitter
RT : for women of colour:
Drive awareness
Inspire action
Create opportunity
Forge partnerships
Promote part…
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9 days ago
Twitter
RT : Awesome to close off day 1 of the Ontario Digital Inclusion Summit with the brilliant & sha…
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9 days ago
Twitter
RT : "Inclusion is not merely the absence of exclusion." - we need to more & see the opportunity presente…
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9 days ago
Twitter
RT : "We need to become experts in the practice of empathy," recommends . "Don't just stay in your own com…
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9 days ago
Twitter
RT : Best of luck to all and other athletes at the Olympic Games!
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9 days ago
Twitter
RT : We’re super excited to be at the Ontario Digital Inclusion Summit! Awesome conversations this morning, looking forw…
from twitter
9 days ago
(429) https://twitter.com/i/web/status/961975259330109441
RT : "A lot of government agencies don't do discovery and user research. We do," says . Always trying to underst…
from twitter
9 days ago
(429) https://twitter.com/i/web/status/961974070550999040
RT : "What gaps, barriers & challenges need to be overcome to ensure that every Ontarian can benefit from technology in…
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9 days ago
(429) https://twitter.com/i/web/status/961960372168110080
RT : At the Ontario Digital Inclusion Summit, including an amazing line-up of speakers.

Not able to attend? You can wa…
from twitter
9 days ago
(429) https://twitter.com/i/web/status/961975742186729472
RT : "Not everyone is getting ahead in the digital revolution. Divides persist across, gender, age, income, ability, geo…
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9 days ago
(429) https://twitter.com/i/web/status/961972786007699456
RT : Always love hearing from the brilliant , one of my heroes. "Inclusion is a right. Not a privilege for a sel…
from twitter
10 days ago
(429) https://twitter.com/i/web/status/961967891993300992
RT : Advice from :

1) Get out there and find out who your users are & what their needs are

2) Think outside yo…
from twitter
10 days ago
(429) https://twitter.com/i/web/status/961949795731386369
RT : Ontario’s first digital inclusion Summit about to get started. . Kudos to…
from twitter
10 days ago
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