robertogreco + reputation + conversation   1

A 5-minute framework for fostering better conversations in comments sections | Poynter.
Five key principles of online conversations: Don’t blame (or credit) “The Internet.”; For better outcomes, use better filters; The very best filter is an empowered, engaged adult; The difference between conversation and graffiti; The output of a great community is great content.

Five key aspects of online commenting environments: Authentication; Reputation and scoring; Moderation; Policies; Threading

Five tips for fostering great conversations: Learn the ladder of escalation; Practice aikido; You don’t have to prove anything; Assume good faith; Be accountable."
mattthompson  comments  community  conversation  journalism  web  blogs  interaction  moderation  threading  escalation  communitymanagement  management  relationships  goodfaith  accountability  respect  2011  metafilter  content  reputation  scoring  policies  online  internet  commenting  from delicious
march 2011 by robertogreco

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