robertogreco + recombination   3

stop literalizing the design process | sara hendren
"This is your semi-regular reminder that collaborative, ethical design is not synonymous with customer service, taking orders from “users,” retail-style. It’s synthesizing and recombining ideas from insights gained by deeply considered habits of attention. The implications of this claim are twofold, and people are forever forgetting either one or the other, ad infinitum.

The first implication is that—yeah, you can’t ask people a bunch of questions in survey mode, and then turn the magical crank of the design process to automatically make something good, something the world is asking for. But the second implication is that a designer’s job is not to obediently make the precise widget described by so-called end users, to check a moral box and be sure that they did the right thing. Insights and synthesis are subtler than that. A designer has to both be grounded in multiple forms of deep attention, not in simple yes-no answers, and she has to get liftoff from the mundane first ideas at hand—to take considered risks, to switch scales, to propose ideas that are bigger than the sum of parts.

And perhaps it’s surprising, but it’s actually that second implication that’s harder for people to grasp. Yes—yes of course—the world is full of solutioneering. We have to keep talking about all the ways tech and design go wrong when there’s an assumption that any given clever intervention will make the world better. But it’s also far too easy to wield a blunt moral cudgel to ethics-check people in a simplistic way. It seems to me that in 2018, folks who know something about design tend to find a voice for their skepticism about this clueless over-confidence, but those same people have too little patience for the non-linear and enigmatic way that design gets its work done. “Did-you-ask-the-user-what-she-wants” now is code for: did you get a direct order for your decisions? It’s just never that simple, never that rote, never that guaranteed. A plea for discernment and subtlety, friends."
sarahendren  2018  design  collaboration  ethics  ethicaldesign  customerservice  synthesis  recombination  surveys  attention  solutioneering  solutionism  technosolutionism  morals  morality  skepticism  discernment  subtlety 
april 2018 by robertogreco
Words: Craftsmanship - Virginia Woolf
"Words, English words, are full of echoes, of memories, of associations. They have been out and about, on people's lips, in their houses, in the streets, in the fields, for so many centuries. And that is one of the chief difficulties in writing them today – that they are stored with other meanings, with other memories, and they have contracted so many famous marriages in the past. The splendid word "incarnadine," for example – who can use that without remembering "multitudinous seas"? In the old days, of course, when English was a new language, writers could invent new words and use them. Nowadays it is easy enough to invent new words – they spring to the lips whenever we see a new sight or feel a new sensation – but we cannot use them because the English language is old. You cannot use a brand new word in an old language because of the very obvious yet always mysterious fact that a word is not a single and separate entity, but part of other words. Indeed it is not a word until it is part of a sentence. Words belong to each other, although, of course, only a great poet knows that the word "incarnadine" belongs to "multitudinous seas." To combine new words with old words is fatal to the constitution of the sentence. In order to use new words properly you would have to invent a whole new language; and that, though no doubt we shall come to it, is not at the moment our business. Our business is to see what we can do with the old English language as it is. How can we combine the old words in new orders so that they survive, so that they create beauty, so that they tell the truth? That is the question."

[Audio of Virginia Woolf reading this passage: ]

[Text also available here: ]

[via Tavi Gevinson: ]
words  language  virginiawoolf  english  writing  belatedness  howwewrite  invention  recombination  associations  memories  echoes  1937  craftmanship  beauty  creativity  newness 
december 2013 by robertogreco
Patt Morrison interview with filmmaker and tech innovator Tiffany Shlain -
One of my favorite stories about Einstein is that he was being interviewed, and at the end the reporter said, "If I have any follow-up questions, can I call you?" And Einstein went over to the bookcase and looked up his phone number [in a phone book] and gave it to the reporter. And the reporter said, "You're the smartest man in the 20th century -- how do you not know your own phone number?" And he said, "Vy fill my mind with such useless information if I know vere I can find it?" Was that why he was able to come up with the theory of relativity -- he wasn't filling his mind with useless information?

So our children come up with new ideas we can't even imagine because they're not trying to hold onto all this information. When I was in school, the person who memorized the most facts was the smartest person in the class. Now it's going to be all about re-contextualizing ideas and recombining ideas."
pattmorrison  children  remixculture  memorization  memory  recombination  rote  rotelearning  unschooling  technology  deschooling  parenting  recontextualization  information  systemsthinking  collaboration  humanity  2011  remixing  from delicious
november 2011 by robertogreco

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