robertogreco + pontification   1

10 ways to have a better conversation
"Celeste Headlee is an expert in talking to people. As part of her job as a public radio host and interviewer, she talks to hundreds of people each year, teasing from her guests what makes them interesting. At a TEDx conference two years ago, Headlee shared 10 tips for having a better conversations that work for anyone:

1. Don’t multitask.
2. Don’t pontificate.
3. Use open-ended questions.
4. Go with the flow.
5. If you don’t know, say that you don’t know.
6. Don’t equate your experience with theirs.
7. Try not to repeat yourself.
8. Stay out of the weeds.
9. Listen.
10. Be brief.

Watch the video for the explanations of each point. I’m pretty good on 1, 5, & 7 while I struggle with 3, 4, and sometimes 6. 9 is a constant struggle and depends on how much I’ve talked with other people recently."
conversation  classideas  listening  howto  tutorials  celesteheadlee  multitasking  pontification  questionasking  questioning  flow  notknowing  uncertainty  experience  repetition  brevity 
june 2017 by robertogreco

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