robertogreco + messaging + communication   34

The internet is too big
"Scale produces a vicious cycle wherein size facilitates both the problems and the "solutions."

Similarly, Twitter's userbase of hundreds of millions is what allows for the targeted, radically asymmetrical nature of harassment, where one user can be barraged by thousands of replies. The very interconnection that enables the best of the internet also helps foster its worst.

What are we to do if we want to reclaim the best of the internet while combatting its worst? While the tech giants have work to do, it seems that one way to think about this is to distinguish between the usefulness of infrastructure at scale versus the usefulness of certain networks. On one hand, it's beneficial for everyone to be potentially connected by a neutral set of wires and hardware. On the other hand, enormous, multi-billion user networks like Facebook aren't the only way we can connect.

Now that the internet is normal and accessible for billions, perhaps we need to think about the tech giants as necessary evils that kickstarted the early internet but have outlived their usefulness. In their place, imagine a set of standards — say, a calendar that anyone can access and that is interoperable with others' but doesn't require you to be on Facebook. It's an ideal of digital technology that rests on the concept that the internet is a way of connecting people but companies shouldn't entirely own the networks on which we connect.

Earlier this year, writer Max Read suggested that the best of the internet was now to be found in the group text chat. He argued that they feel so intimate and because their dynamic "occurs at human scale, with distinct reactions from a handful of friends … rather than at the alien scale of behemoth platforms." It's about finding the best of the internet without the worst — connection enabled by how large and ubiquitous the internet is, but without the internet's scale infecting how we use it on a daily basis.

It's not clear how such a change would come about. The tech giants not only wield enormous political and economic power, they have also deeply and perhaps even irrevocably integrated themselves into our lives. But as ideals go, a return to a smaller internet is one worth fighting for."
scale  navneetalang  2019  internet  web  socialmedia  facebook  twitter  youtube  interoperability  chat  maxread  size  networks  networkeffect  calendars  communication  dicsovery  intimacy  groupchat  messaging  email  online  timcarmody  robinsloan  nostalgia  humanscale  humanism  humanity 
june 2019 by robertogreco
a16z Podcast: The Meaning of Emoji 💚 🍴 🗿 – Andreessen Horowitz
"This podcast is all about emoji. But it’s really about how innovation really comes about — through the tension between standards vs. proprietary moves; the politics of time and place; and the economics of creativity, from making to funding … Beginning with a project on Kickstarter to crowd-translate Moby Dick entirely into emoji to getting dumplings into emoji form and ending with the Library of Congress and an “emoji-con”. So joining us for this conversation are former VP of Data at Kickstarter Fred Benenson (and the 👨 behind ‘Emoji Dick’) and former New York Times reporter and current Unicode emoji subcommittee member Jennifer 8. Lee (one of the 👩 behind the dumpling emoji).

So yes, this podcast is all about emoji. But it’s also about where emoji fits in the taxonomy of social communication — from emoticons to stickers — and why this matters, from making emotions machine-readable to being able to add “limbic” visual expression to our world of text. If emoji is a (very limited) language, what tradeoffs do we make for fewer degrees of freedom and greater ambiguity? How exactly does one then translate emoji (let alone translate something into emoji)? How do emoji work, both technically underneath the hood and in the (committee meeting) room where it happens? And finally, what happens as emoji becomes a means of personalized expression?

This a16z Podcast is all about emoji. We only wish it could be in emoji!"
emoji  open  openstandards  proprietarystandards  communication  translation  fredbenenson  jennifer8.lee  sonalchokshi  emopjidick  mobydick  unicode  apple  google  microsoft  android  twitter  meaning  standardization  technology  ambiguity  emoticons  text  reading  images  symbols  accessibility  selfies  stickers  chat  messaging  universality  uncannyvalley  snapchat  facebook  identity  race  moby-dick 
august 2016 by robertogreco
Allen Tan on Twitter: "The rise of Slack / messaging apps and bot culture means that all the research and analysis of MUD and MOO culture is super relevant again."
"The rise of Slack / messaging apps and bot culture means that all the research and analysis of MUD and MOO culture is super relevant again."
https://twitter.com/tealtan/status/679709599444893696

"For ex: this paper on presence, citing Artaud and Meyerhold theater influences: http://www.hayseed.net/MOO/roleaud.htm "
https://twitter.com/tealtan/status/679710707559055360

"Next, this comparison with Speech Acts theory, which studies the relationships between utterances and performances http://www.encore-consortium.org/Barn/files/docs/cve98.html "
https://twitter.com/tealtan/status/679711280958156801

"Also, the use of MUDs by children to form constructionist learning environments, a la Harel, Papert, and Piaget http://www.hayseed.net/MOO/moose-crossing-proposal.ps "
https://twitter.com/tealtan/status/679711851836522496

"Plus this embarrassment of riches from @arnicas who wrote an ethnographic PhD thesis + book:
http://www.amazon.com/exec/obidos/tg/detail/-/1575861542/ http://www.ghostweather.com/papers/index.html "
https://twitter.com/tealtan/status/679712523034165248

"Bonus round: if you’re new to MUDs and MOOs, then Julian Dibbell wrote the authoritative intro for you: http://www.amazon.com/My-Tiny-Life-Passion-Virtual/dp/0805036261 "
https://twitter.com/tealtan/status/679713145196253184
allentan  messaging  chat  slack  muds  moos  history  juliandibbell  lynnsherny  seymourpapert  jeanpiaget  iditharel  performance  communication  children  constructionism  antoninartaud  vsevolodmeyerhold  speechacts  bots  botculture  utterances 
december 2015 by robertogreco
Time to get serious about chat apps » Nieman Journalism Lab
“For users, why worry of a more feudal Internet when you can send amazing stickers to select groups of friends? For publishers, you get a direct connection with an untapped audience, with your updates dinging on their phones.”



"WeChat, WhatsApp, Line, and their brethren never played a big role in my daily life until I moved to Asia earlier this year. The extent to which they became indispensable, because communication happens almost exclusively inside their ecosystems, exposed a missed opportunity for Western news organizations. But I expect that to change. 2016 is the year we’ll see more media companies get serious about chat apps.

Chat apps have reached stunning scale across the world — 650 million active monthly unique users on WeChat, and at least that many on WhatsApp. For the many publishers who now capitalize on social sharing, these platforms do more than facilitate chat; they provide a captive audience for updates, one-to-one communication, and payments. (On WeChat, users can not just send money, but book doctor’s appointments, hail cabs, and more.) The engagement possibilities are rife for exploration, and chat apps have young, growing user bases that aren’t being met by Western news sources.

BuzzFeed and BBC are among the players already present on these platforms, but we’re past time far more news publishers — some with the world’s leading data, interactive, and visual news offerings — to find a place in chat apps, too. There’s a compelling reason to be there just for the types of audiences they reach (young, global and growing), but perhaps even more importantly, for the insight these apps can offer about our communications present and future. Even if WeChat, Line, or KakaoTalk never take hold in the United States, experimentation and learning from just trying stuff on chat apps will prepare news organizations for the similar players that will. (Facebook has already signaled it’s following WeChat and Kakao’s lead, by offering Uber hailing inside its Messenger app. What features will follow?)

I realize these are closed networks. Part of WeChat’s popularity is a consequence of China’s great firewall, since it blocks social media most commonly used in the West. Like every other user of WeChat, I trade away any notion of privacy in the deal I make for speed and ease of communication. So it is with KakaoTalk, the messenger with 93 percent penetration rate among smartphone users in South Korea. It’s no secret it turns over private user data to the government.

At the same time, these closed networks also feel intimate. For users, why worry of a more feudal Internet when you can send amazing stickers to select groups of friends? For publishers, you get a direct connection with an untapped audience, with your updates dinging on their phones. It’s also an opportunity to challenge the very order you’d burrow into: Principle-driven news organizations with stories calling out governments, corporations and other institutions of power ought to help inform the huge numbers of readers and viewers inside these walled gardens.

Since we’re in this business partly because we believe news and information are vital, Western media will miss out if we aren’t exploring this mobile chat terrain, reaching the billion-plus on chat apps with information needs that deserve to be met. And the possibilities for us to learn from being there may be as abundant as the audiences."
2015  elisehu  wechat  whatsapp  lineapp  journalism  messaging  communication  socialmedia  kakaotalk  china  mobile  chat 
december 2015 by robertogreco
Why I Believe in Text — Thoughts on Media — Medium
"The next step is to have publishing and blogging platforms introduce “medium form” structures. Formats like Medium’s responses help you get your point across in faster and more lightweight manner. There has yet to be a widely adopted writing format that is medium form, under 2500 characters, can be read under 5 minutes, and designed with constraints for brevity. I see great potential for fast, medium-length, text sharing on the web. The format can be written in an abstract form where the user is constrained by a character limit under 2500 (approximately three paragraphs). Constraints in writing structure can breed innovation and concision. It also solves the blank canvas problem where people are intimidated by a never ending blank text editor.

Gone are the days of 10 minute long reads like http://longform.org/. People are producing and consuming content in shorter, quippier, digestable ways (listicles, Buzzfeed, Twitter, theSkimm etc). As a writer, I find this paradigm shift towards short form text both fascinating and scary. The scroll can be your friend when you write long prose (Source: Michael Sippey). Now people just stop scrolling when your content doesn’t catch their attention in the first 30 seconds.

The market for text is larger than ever

People are still reading and producing text more than ever. Facebook, Messenger, Whatsapp, and iMessage indicate that the demand for text in messaging and commenting is exponentially increasing. People are just writing and consuming text in different ways.

For a social network to cater to as many people’s needs as possible it needs to provide a spectrum of sharing as diagramed above. No one sharing format can perfectly capture one person’s identity or needs. There is an amalgamation of personas within social networks. Snapchat is for fast, casual sharing in real time; Instagram is for beautiful images + text to capture your best moments; Notes and Medium are for deeper and richer storytelling when you want to get your points across. For a healthy sharing ecosystem you need a wide spectrum of sharing from lightweight to heavyweight richer storytelling.

Christiana and I broke down the sharing ecosystem by content types and depth of expression. Depth of expression is how much emotional content you can convey in one post. As you progress to the right of the spectrum the content format becomes more meaningful and deeper in expression due to a combination of text and multimedia stories. When I see a singular check-in or Snapchat, I get a glimmer of a person. When I read a note or Medium post, I feel connected to that person and know how they think.

The future of writing is going to be Text+

Text’s linguistic sentence structure adds unique organization to other media. When it comes down to telling a story in visual, video, or written form it is all about flow and organization. The ability to communicate with simple words to complex sentence structures to paragraphs offer an unique advantage for text to be a flexible and modular media that organizes photos and videos into a multimedia story.
Text is the most flexible communication technology. Pictures may be worth a thousand words, when there’s a picture to match what you’re trying to say.
— Always Bet on Text [https://graydon2.dreamwidth.org/193447.html ]

The future of text is going to be text+ (text + multimedia e.g. photos, videos, gifs, podcasts etc). In a mobile first world coupled with our shrinking attention span, readers and users want text+ for a faster, more immersive, gratifying consumption experience. Multimedia stories are the future of text. For rich storytelling to have the fast consumption of videos and it photos, it also needs to be interwoven with the depth and organization of text. It’s not going to be enough for Medium to be just text + photos. The Atatvist Mag does a great job embedding rich media into longform content. Now anyone can generate Pulitzer-winning content on par with “Snowfall”, which is powerful. The Atavist is democratizing high brow publishing to the masses. You don’t need programmers or photo editors anymore to produce high quality long form content. Publishing platforms like Facebook Notes, Medium, and the Atavist empower anyone to generate publisher-par content.

Text Conveys Emotional Depth

I question a world and system that overweighs “fast food consumption” over “slow food consumption”. Text is slow food because it takes longer to produce and consume. Like fast food, fast consumption fills you up fast but doesn’t do much for you. In a world where we measure user satisfaction and trust, we neglect the very basic metric for “connectedness” between users. NPS scores mean nothing if your users don’t feel connected to each other. I want to see companies adopt a metric for “connectedness” measuring how a reader feels towards the writer after reading a story. We should measure how you feel after reading a post. Did it make you feel more connected to the writer? Was the 1 minute you spent reading quality time? How does 1 minute of cat video trade off with 1 minute of reading?

Most importantly, text conveys a certain emotional depth that is not possible in photos and videos. People write during heightened states in their life like when Sheryl Sandberg wrote about losing her husband (I broke down reading her beautiful and poignant post) or when Mark Zuckerberg wrote about the miscarriages he and his wife Priscilla experienced before Max was born (very few people talked publicly about the pain of miscarriages until Mark’s text post). Writing helps us share our pain and heal together by connecting others to us through shared humanity. Through writing we find out that we are not as alone as we thought about our hardships. Writing is a conveyor of vulnerability and brings people together.

You can get to know someone through their writing. Writing makes me feel like I know someone like katie zhu before meeting her. From reading Katie’s Medium posts, I felt like I knew her and skipped the small talk when we met in person. We talked about everything from our shared love for writing to love-hate relationship with SF to internet ethics to cognitive diversity. We started on what would have been a fourth or fifth conversation level all thanks to me reading her writing. Writing connects people because it provides a deeper understanding of someone’s psyche, their beliefs, and their values. And that is a powerful thing in a world with so many disparate beliefs and divisiveness in political and religious factions. Writing has the ability to help you understand the other side’s opinion and dismount hidden biases.

Your product is only as good as the amalgamation of the people who use it. Content changes on the web but products that build deeper, meaningful connections between people will be lasting.

Let’s not get caught up in a “fast food consumption” world and forget that the internet can also be place for permanent, deep, and meaningful expressions. And this is why I believe in text. Text is not over yet, it’s just the beginning."
boren  writing  text  web  digital  via:tealtan  2015  slow  reading  slowreading  howweread  howwewrite  communication  socialmedia  atavist  longform  mediumform  snowfall  christinachae  twitter  theskimmm  buzzfeed  michaelsippy  slate  theawl  text+  theoffing  theatlantic  alwaysbetontext  sms  texting  snapchat  connectedness  emotions  storytelling  instagram  medium  facebook  internet  online  photography  video  toddvanderwerff  messaging  chat  multiliteracies 
december 2015 by robertogreco
WhatsApp Is How Facebook Will Dominate the World | WIRED
"HERE IN NORTH America, mobile Internet traffic is dominated by YouTube and Facebook. So says Sandvine, a company with an unusually good view of the world’s Internet activity. YouTube accounts for nearly 20 percent of all mobile traffic, and Facebook tops 16 percent.

This is what you’d expect. Streaming video from a service like YouTube eats up more network bandwidth than any other type of online application, and in recent years, our smartphones and wireless networks have matured to the point where watching video from a handheld device is a common thing. Facebook is a social networking service, and video is now a primary part of the way people use it.

But the situation elsewhere in the world may surprise you. Take Africa, for instance. In terms of mobile traffic, the continent’s most dominant service is a tool that many in the US haven’t even heard of: WhatsApp.

WhatsApp is the smartphone messaging app Facebook bought for about $22 billion last year, and according to Sandvine—which helps big ISPs monitor and manage all the bits moving across their networks—it accounts for nearly 11 percent of all traffic to and from mobile devices in Africa.

This shows just how popular WhatsApp is across the continent, in large part because it lets people exchange texts without paying big fees to carriers. And it shows that people are using the service for more than just texting. Like other messaging services, it’s a way of trading photos and videos, too. And this year, the company expanded the service so it can make Internet phone calls, echoing services like Skype. According to Dan Deeth—the author of a new report from Sandvine on Internet traffic trends—those high traffic numbers reflect a shift towards voice calling as well as photo and video sharing.

“It’s a mix,” he says. “The texting is the smallest part. Once you get into photos and sending videos to each other and voice calling, that’s when traffic really starts to creep up.”

[image]

Differences in Evolution

In a larger sense, this shows that the Internet is evolving differently in the developing world than it has here in the US. Because network and phone technologies aren’t as mature—and because people have less money to spend on tech—low-bandwidth messaging apps like WhatsApp have become a primary gateway onto the Internet as whole. In Africa, web browsing accounts for 22 percent of mobile traffic, about twice as much as WhatsApp. But no other individual service is even close to WhatsApp’s numbers. Not YouTube. Not BitTorrent. Not Facebook."

[via: "On what makes WhatsApp popular in low-income countries. But the piece overlooks stability. http://www.wired.com/2015/12/new-stats-show-whatsapp-is-how-facebook-will-dominate-the-world/ "
https://twitter.com/anxiaostudio/status/674604771177717761

"WhatsApp is stable and useable under very low/mixed bandwidth conditions. Unlike WeChat and Line it works well on small screens too."
https://twitter.com/anxiaostudio/status/674605226914000896

"Examples re WhatsApp: message queuing when you're offline; low bandwidth mode for voice calls (audio compression)" "@anxiaostudio Wow how do they optimize for the low bandwidth conditions?" https://twitter.com/judemwenda/status/674605980634783745 ""
https://twitter.com/anxiaostudio/status/674608959026675713

"The message queue in WhatsApp shouldn't be overlooked. Most messaging apps give you a permanent error when your note doesn't go through."
https://twitter.com/anxiaostudio/status/674609623236673536

"The little clock next to your note is an assurance from WhatsApp: we'll send this as soon as we can (i.e., you have a connection again)"
https://twitter.com/anxiaostudio/status/674609934135263233 ]
whatsapp  2015  facebook  messaging  mobile  phones  stability  bandwidth  usability  ux  applications  smartphones  connectivity  networking  communication  offline  voicecalls  compression  audiocompression 
december 2015 by robertogreco
Senongo Akpem - Responsiveness, being a chameleon - Video Archive - The Conference by Media Evolution
""In an increasingly global world we need design that is culturally responsive."

Senongo Akpem, Senior Designer at Cambridge University Press, talks about culturally responsive design. Senongo discuss how cultural variables can affect our perception, and how to build visual and cultural diversity into design in a thoughtful (and occasionally subversive) way."

[See also: https://pinboard.in/u:robertogreco/b:0f1362374ca1 ]
senongoakpem  2015  culturalresponsiveness  highcontext  lowcontext  culture  design  webdev  webdesign  2013  ambiguity  directness  collectivism  individuality  power  relationships  powerrelationships  authority  slow  fast  messaging  speed  communication  difference  adapting  adaptation  universality  context  inequality  fastmessaging  slowmessaging  fastmessages  slowmessages  gov.uk  individualism  appropriation  punchingup  truthtopower  yinkashonibare 
september 2015 by robertogreco
Messaging App Jott Is Blowing Up Among Junior High And High Schoolers | TechCrunch
"As Facebook and YikYak try to grow a younger audience, a startup that taps into one of the key attribute of teen users – no money for data plans – is blowing up.

Jott, a messaging app that works without a data plan or WiFi connection, has caught on among junior high and high school students, according to co-founder Jared Allgood. He says the app more than doubled to half a million active users in March, up from 150,000 active users previous.

Allgood told TechCrunch that the app continues to gain momentum, adding 15,000 to 20,000 users a day. That’s consistent with numbers from App Annie. The app started ranking steadily in the top 75 on iOS for social networking in the U.S. in mid-April.

The reason? Teens who don’t have a data plan that will allow them to text are using their iPods and iPads to message each other on a closed network within a 100-foot area within school limits.

About 88 percent of 13-17-year-olds have a cell or smartphone, according to the latest numbers from Pew Research. However, not all of them get a data plan or a way to access the Internet during school hours, leaving many of them without a way to non-stop text each other throughout the day.

Text messages usually travel by way of your phone to the nearest cell tower. Then they get routed to other cell towers to reach the person you are texting. However, Jott can send messages from one device to another without any cell service as long as those texting are within close enough proximity to each other.

It does this by using something called a mesh network that operates on Bluetooth low energy or using a router that can reach within 100 feet of each user. It’s the same way FireChat, a group messaging app, does this, but Jott can also message individuals within your network.

And that ability to easily message peers directly within a network is the key. While apps such as Facebook, Snapchat and Instagram rank at the top for social networks among teens, texting reigns supreme. According to Niche data, about 87 percent of teens text daily, compared to 61 percent of those who say they use Facebook, the next most popular choice.

It’s tough to know why texting is the preferred method. What is out there is mostly anecdotal. Perhaps texting is simply the easiest form of direct messaging to one’s friends? Whatever the reason. They do a lot of it. More than adults. Girls send, on average, about 3,952 text messages a month, and boys send closer to 2,815 text messages a month, according to the Pew study.

What we do know is that teens who own a smartphone text a lot more than those who don’t. “Fully 2 in 5 heavy texters (41%) and a third (33%) of medium texters own a smartphone, compared with just under 1 in 5 (19%) of lighter texters,” a Pew study from 2012 found.

This may be why Jott has caught on so fast, particularly among junior high schoolers who are less likely to have a smartphone than older teens. Jott provides a way for those without a smartphone or the data plan needed to text to still message with their friends."
jott  messaging  internet  dataplans  2015  teens  youth  middleschool  highschool  mesh  meshnetworks  communication  firechat 
june 2015 by robertogreco
Insights: K-HOLE, New York — Insights: K-HOLE, New York — Channel — Walker Art Center
"K-HOLE exists in multiple states at once: it is both a publication and a collective; it is both an artistic practice and a consulting firm; it is both critical and unapologetically earnest. Its five members come from backgrounds as varied as brand strategy, fine art, web development, and fashion, and together they have released a series of fascinating PDF publications modeled upon corporate trend forecasting reports. These documents appropriate the visuals of PowerPoint, stock photography, and advertising and exploit the inherent poetry in the purposefully vague aphorisms of corporate brand-speak. Ultimately, K-HOLE aspires to utilize the language of trend forecasting to discuss sociopolitical topics in depth, exploring the capitalist landscape of advertising and marketing in a critical but un-ironic way.

In the process, the group frequently coins new terms to articulate their ideas, such as “Youth Mode”: a term used to describe the prevalent attitude of youth culture that has been emancipated from any particular generation; the “Brand Anxiety Matrix”: a tool designed to help readers understand their conflicted relationships with the numerous brands that clutter their mental space on a daily basis; and “Normcore”: a term originally used to describe the desire not to differentiate oneself, which has since been mispopularized (by New York magazine) to describe the more specific act of dressing neutrally to avoid standing out. (In 2014, “Normcore” was named a runner-up by Oxford University Press for “Neologism of the Year.”)

Since publishing K-HOLE, the collective has taken on a number of unique projects that reflect the manifold nature of their practice, from a consulting gig with a private equity firm to a collaboration with a fashion label resulting in their own line of deodorant. K-HOLE has been covered by a wide range of publications, including the New York Times, Fast Company, Wired UK, and Mousse.

Part of Insights 2015 Design Lecture Series."

[direct link to video: https://www.youtube.com/watch?v=7GkMPN5f5cQ ]
k-hole  consumption  online  internet  communication  burnout  normcore  legibility  illegibility  simplicity  technology  mobile  phones  smartphones  trends  fashion  art  design  branding  brands  socialmedia  groupchat  texting  oversharing  absence  checkingout  aesthetics  lifestyle  airplanemode  privilege  specialness  generations  marketing  trendspotting  coping  messaging  control  socialcapital  gregfong  denayago  personalbranding  visibility  invisibility  identity  punk  prolasticity  patagonia  patience  anxietymatrix  chaos  order  anxiety  normality  abnormality  youth  millennials  individuality  box1824  hansulrichobrist  alternative  indie  culture  opposition  massindie  williamsburg  simoncastets  digitalnatives  capitalism  mainstream  semiotics  subcultures  isolation  2015  walkerartcenter  maxingout  establishment  difference  89plus  basicness  evasion  blandness  actingbasic  empathy  indifference  eccentricity  blankness  tolerance  rebellion  signalling  status  coolness  aspiration  connections  relationships  presentationofself  understanding  territorialism  sociology  ne 
march 2015 by robertogreco
Futures of text ["A survey of all the current innovation in text as a medium"] | Whoops by Jonathan Libov
"Text is the most socially useful communication technology. It works well in 1:1, 1:N, and M:N modes. It can be indexed and searched efficiently, even by hand. It can be translated. It can be produced and consumed at variable speeds. It is asynchronous. It can be compared, diffed, clustered, corrected, summarized and filtered algorithmically. It permits multiparty editing. It permits branching conversations, lurking, annotation, quoting, reviewing, summarizing, structured responses, exegesis, even fan fic. The breadth, scale and depth of ways people use text is unmatched by anything."



"Messaging is the only interface in which the machine communicates with you much the same as the way you communicate with it. If some of the trends outlined in this post pervade, it would mark a qualitative shift in how we interact with computers. Whereas computer interaction to date has largely been about discrete, deliberate events — typing in the command line, clicking on files, clicking on hyperlinks, tapping on icons — a shift to messaging- or conversational-based UI's and implicit hyperlinks would make computer interaction far more fluid and natural.

What's more, messaging AI benefits from an obvious feedback loop: The more we interact with bots and messaging UI's, the better it'll get. That's perhaps true for GUI as well, but to a far lesser degree. Messaging AI may get better at a rate we've never seen in the GUI world. Hold on tight."

[via: https://twitter.com/equartey/status/570340911227367424
https://twitter.com/hautepop/status/570895976296087552
https://twitter.com/bruces/status/572384468230676480
https://twitter.com/TheRealFuture/status/572502116490747905 ]
text  texting  chat  sms  messaging  ui  communication  interface  design  gui  lark  quicktype  sinaweibo  alipay  qq  wechat  qqhousekeeper  weidan  koudai  facebook  facebookmessenger  talkto  applications  mobile  luka  chatgrape  slack  commandline  bustime  jonathanlibov 
march 2015 by robertogreco
Cultural factors in web design | Design | Creative Bloq
"By factoring in cultural variables, we can create sites that are relevant for a wide variety of users around the world"



"Some cultures are High Context. This means most communication is simply understood rather than explicitly stated. These cultures have a much higher tolerance for ambiguity and understatement. You could say that, in a High Context culture, the responsibility for understanding rests with the listener and it’s left to them to divine deeper meaning from the conversation or statements coming at them.

Low Context cultures, on the other hand, are much more explicit and often rely on directness and true feelings to communicate. These cultures are great at creating an external set of rules and responsibilities for the members of society as this is the only way that people can figure out what is to be done. In these types of cultures, the responsibility for understanding is on the speaker to convey their ideas clearly and without ambiguity.

Within these two types of cultures, there are four variables that I believe have a huge impact on the design, and more importantly, the acceptance of that design by users around the world. They are each related to a High or Low context culture.

1. Ambiguity and directness …

2. Collectivism and individuality …

3. High power distance and low power distance …

4. Slow Messaging and Fast Messaging …

Being culturally responsive
So what do we do for our own sites? People need to feel at home with the cultural references in our designs. By using the variables above, we can create culturally responsive sites that are accepted and used by people across the globe. I propose we use cultural variables to show the appropriate content for specific groups of users in the same way that we use media queries to show content according to viewports or breakpoints.

Perhaps the easiest step is to localise the language in your site. Translate the important content, particularly the calls to action, descriptions and contact forms. While you may not be able to make it perfect, it can help to make the site usable for speakers of different languages.

Another step is making the design visually relevant to the user. Add colour, images and queues that are responsive to the users perspective. By referencing culturally significant themes, it makes your design more welcoming and responsive to the user.

Finally, put it all together. Use media queries to adapt to the content blocks and the viewport, and the variables above to display a site that adapts to the user’s culture.

Adapting
Every culture contains a deepness and richness that comes when groups of people get together. As we design for ever larger audiences and as the web reaches deeper into homes and private lives, we need to think more about how our sites contribute to those cultures. We need to adapt them to a wider variety of situations beyond simply viewport or pixel width. How do we make our fellow humans comfortable with our interfaces and site? Start using cultural queries in our designs."

[See also: https://speakerdeck.com/senongo/culturally-responsive-design ]
senongoakpem  webdev  webdesign  culture  2013  highcontext  lowcontext  ambiguity  directness  collectivism  individuality  power  relationships  powerrelationships  authority  slow  fast  messaging  speed  gov.uk  culturalresponsiveness  communication  difference  adapting  adaptation  universality  context  individualism 
january 2015 by robertogreco
Wire
"It’s beautiful.
Visually rich, clean, and elegant, Wire delivers a communication experience like no other. Write, talk, share pictures, music and video with people on phones, tablets and desktops — Wire is thoughtfully designed. For your every thought.

It’s pure.
With Wire you can easily move from messages and pictures to HD voice. Wire’s pristine audio quality makes it feel as if the people you are speaking to are right there with you.

It’s happening.
Photos on Wire display beautifully inline, SoundCloud music and YouTube videos blend nicely with text and pictures. So you can share your nicest moments, in the moment.

It’s everywhere.
Phone, desktop or tablet — Wire goes where you go. Wire for browsers will be available soon.

It’s on.
Wire is perfect for staying connected with any group. Create a conversation, name it as you wish, and add people — your groups will be taking off whether they’re about work, family or fun. Oh, and Wire groups are full democracy."

[via: http://techcrunch.com/2014/12/02/skype-co-founder-backs-wire-a-new-communications-app-launching-today-on-ios-android-and-mac/ ]
communication  applications  android  iphone  ios  skype  qik  janusfriis  chat  texting  telephony  conversation  groupchat  2014  multimedia  voice  slack  email  ios8  osx  mac  messaging 
december 2014 by robertogreco
You're Wrong About Voicemail
"Right after my dad died, my phone started ringing and it didn't stop for about a month. I could text but I couldn't really talk on the phone. You can only say thank you so many times before you start to feel insincere. But people wanted to talk to me. And people left me voicemails.

I didn't listen to them immediately. But they were there as a de facto comfort when I needed some. Unlike Snapchat, or whatever ephemeral technology we're obsessed with for five minutes, my voicemails didn't disappear after one listen. I mean, you actually have to really want to delete a voicemail to get rid of it, or it'll fester away in your deleted folder forever. They're indelible that way.

At the time, the messages were as much for me as it was for the person leaving the message, too. People don't always know what to say in sensitive situations, death chief among them. But folks will just keep talking when no one's there to prompt them.

People also say things in a voicemail that they won't say in person. It gives you the ability to ramble without response, and for all the times you've listened to an uninterrupted stream of consciousness left in a voicemail, hoping for someone to get to the point, you actually realize it's wonderful. People don't know what to say in sensitive situations, like talking to a friend whose dad recently died. But left to their own devices on a voicemail, they'll find their way to the right words.

This isn't meant to be sad! Defending voicemail isn't just about grief or coping. I'll admit this big life-changing event made me realize voicemail's value to me. But it has a broader worth. Voicemail is a default archive of your life. You would miss it if it were gone!

I have voicemails I've saved for years on my phone. I have a few I loved so much I uploaded to SoundCloud so there's no chance I'll delete them. One time, my roommate called me pretending to be my dog. Saved it. I have a college friend who teaches shop in mid-Missouri who will call me and tell me stories about the weird things his students say and do. Save lots of those. There's also the occasional drunk dial. I love a good drunk dial. If you're not the one doing the dialing, and if it's not a message from an ex you'd rather not hear from (hats off to iOS 8 number-blocking), a drunk voicemail is a beautiful thing. People are great. People are funny. They're even more of both when they've hammered. Two minutes' worth of word vomit someone left on your phone under the influence is a funny thing to wake up to. It's ok to laugh at someone else's shame every once in a while.

Here's another universal truth: Sometimes, it's just good to hear someone's voice. Email is great, texting is fine, but it takes effort to pick up the phone. Typing and talking have an inverse relationship: as it's gotten easier to write your feelings, it's gotten more difficult to speak them. Even if your feelings are just "I was calling to say hello." That means something.

There's also tradition. Not to be sappy, but I can't think about voicemails without bringing the whole thing back to my dad once more. The dude had a goddamn calendar full of people he would call on their birthdays. From what I've learned in the past couple of months, it numbered in the hundreds. If he knew your birthday, he would call you on it and sing happy birthday. He had what I would call a church choir voice. Which is to say, not great, but he would belt it out nonetheless. If you picked up, he'd sing your ear off. If you screened, he'd sing it to your voicemail."
voicemail  voice  communication  memory  memories  phones  2014  lesliehorn  generations  talking  thinking  streamofconsciousness  messages  messaging  technology  sincerity 
october 2014 by robertogreco
Open Garden | /firechat
[See also: "FireChat – the messaging app that’s powering the Hong Kong protests"
http://www.theguardian.com/world/2014/sep/29/firechat-messaging-app-powering-hong-kong-protests

"#BBCtrending: Hong Kong's 'off-grid' protesters"
http://www.bbc.com/news/blogs-trending-29411159

"Faced with network surveillance, Hong Kong student demonstrators go P2P"
http://boingboing.net/2014/09/29/faced-with-network-surveillanc.html ]

[Description here is from the iTunes page: https://itunes.apple.com/us/app/firechat/id719829352 ]

"FireChat introduces a new way to chat: "off-the-grid".
Now you can chat with people around you – even if there is no Internet connection or mobile phone coverage.

Whether you’re on the beach or in the subway, at a big game or a trade show, camping in the wild or at a concert, or even travelling abroad, simply fire up the app with a friend or two and find out who else is there.



FireChat enables a new type of communication: “firechats”. These live and anonymous discussion groups can gather as many as 10,000 people simultaneously.

And you can also create your own firechats about anything that interests you - whether it's the NY Yankees, Game of Thrones, League of Legends or Italian food.

Get FireChat and start bringing people together.

Wait, how does this app work without an Internet connection or any type of mobile coverage? The magic comes from one of Apple’s iOS 7 most advanced technologies: the Multipeer Connectivity Framework, which FireChat is built upon.



We’re Open Garden. Welcome to a new era of open communications.


Please meet us on Twitter @OpenGarden and Facebook www.facebook.com/OpenGarden.

Features:

• Instantly chat with anyone around you on iPhone, iPad, or iPod touch
• Works even without any Internet connection or cellular phone coverage
• Choose your own unique username and avatar
• Create your own ‘firechats’ for live discussions with up to tens of thousands of simultaneous users
• See what people are talking about in your country in the ‘Everyone’ mode
• Off-the-grid communications work with devices up to 200 feet of your location
• Multi-hop capabilities extend the range of off-the-grid communications
• No significant impact on battery consumption,

• FireChat is designed for iOS 7.

Please note that FireChat is not meant for secure or private communications. Other people nearby may see your messages. It's just like if you were playing music at home, people across the street might hear it too."

[See also: https://play.google.com/store/apps/details?id=com.opengarden.firechat&hl=en ]
firechat  messaging  android  ios  communication  decentralization  mesh  meshnetworking  bluetooth  meshnetworks  networks  organization  iphone  opengarden  p2p 
september 2014 by robertogreco
Learning from my children… and Radiohead – confused of calcutta
"During their lifetimes I have seen the fat TV disappear completely, the CD become a shiny plastic relic to place in the same category as “desktops”,  the mobile phone become a prosthetic device, and the laptop a fashion accessory. Their facility with sound and picture and video, the ease with which they navigate cyberspace, the way they put all this to use and create value from it….. all reasons to make a dad’s heart sing. Of course I’ve had to learn about how to help them combat fraud, how to avoid going to the wrong sites, how to protect their privacy. But largely they’re the ones doing the learning and the teaching, not me.

Except for one or two things. Many children seem to believe that printers get cartridges replaced and paper restocked the same way clothes fly off floors, get washed and ironed and turn up in their bedroom wardrobes. Something needs to be done about this. But that’s a different post."
teaching  learning  parenting  jprangaswami  children  technology  change  2011  mobilephones  mobile  communication  texting  messaging  radiohead  music  internet  from delicious
february 2011 by robertogreco
FrontlineSMS
"FrontlineSMS allows you to text message with large groups of people anywhere there is a mobile signal.
activism  advocacy  ngo  nonprofit  communications  sms  phones  mobile  messaging  socialmedia  software  telecom  text  development  opensource  wireless  communication  ict  free  nonprofits 
august 2010 by robertogreco
slydial
"1. Dial 267-SLYDIAL (267-759-3425) from any landline or mobile phone. 2. At the voice prompt, enter the U.S. mobile phone number of the person you want to slydial. 3. You will be directly connected to their voicemail. Leave them a voicemail, sit back and relax."
internet  mobile  phones  voicemail  communication  messaging  productivity 
november 2008 by robertogreco
brightkite.com
"Location-based social networking - Discover who visits your favorite places. See where your friends are and what they're up to, in real time. Meet people around you. Reveal your location, befriend, & chat with people around you.
brightkite  bikes  socialnetworking  notifications  mobile  phones  mobility  location  location-based  locative  awareness  proximity  communication  email  gps  im  services  sms  social  networks  socialsoftware  socialnetworks  geolocation  messaging  webapp  community  iphone  geotagging  twitter  tumblr  hyperlocal 
april 2008 by robertogreco
Yahoo! oneConnect™. A whole new way to communicate on your phone.
"Yahoo! oneConnect™ will be the first product that brings it all together—your people, your life, the ways you communicate—seamlessly, into the palm of your hand."
addressbook  mobile  phones  aggregator  communication  dopplr  facebook  iphone  lastfm  networking  socialnetworks  twitter  yahoo  location  messaging  sms  im  linkedin  myspace  flickr  last.fm 
february 2008 by robertogreco
Twitter killed the Status Star | Mike Butcher - mbites
"The key difference is that people who say "take this conversation over into IM" don't get it. IM can't do what Twitter does. You can't instant message into "the cloud". With Twitter you can...Of course, the problem comes when people abuse this."
twitter  socialsoftware  communication  cloud  cloudcomputing  broadcasting  im  messaging  via:hrheingold 
january 2008 by robertogreco
Jan Chipchase - Future Perfect: On Beeping & Being
"Reacting to prevelance of informal practice carrier's introduced service...send one of 4 pre-defined text message for free...Chinese post was pay-on-delivery...sender included short message on outside letter....receiver read message but rejected letter."
innovation  mobile  phones  messaging  sms  calls  beeping  nokia  research  communication  free  ingenuity  services  economics  janchipchase 
january 2008 by robertogreco
All about Mobile Life - Emoji and Emoticons - the first truly universal language?
"So how about standardization of emoticons and emoji's? Here are some resources to start with. If you want to add more resources, please do so in the comments."
emoticons  emoji  communication  japan  japanese  english  universal  language  im  messaging 
november 2007 by robertogreco
IM=Interruption Management? Instant Messaging and Disruption in the Workplace
"people who utilize IM at work report being interrupted less frequently than non-users, and they engage in more frequent computer-mediated communication than non-users, including both work-related and personal communication"
attention  continuouspartialattention  concentration  workplace  work  productivity  messaging  im  collaboration  communication  management  time  technology  business  overload  research  workflow  chat  presence 
november 2007 by robertogreco
Ypulse: Media for the Next Generation
"day after AOL survey on teens and IMing released, new survey out about how teens use texting...sort of similar, at least in terms of teens texting and IMing more than adults and using it to flirt/date and say stuff they wouldn't want to say in person."
sms  texting  im  messaging  youth  surveys  statistics  communication 
november 2007 by robertogreco
New Scientist Technology Blog: Is IM better for brainstorming?
"It seems that teams that collaborate using a instant messageing software like MSN messenger or GoogleTalk generate more ideas than those who reply on email instead."
im  messaging  email  brainstorming  creativity  communication  collaboration  chat  social  productivity  interaction 
november 2007 by robertogreco
Chinese get the message on texting - Los Angeles Times
"Far more than Americans, they prefer faster methods of communicating rather than e-mail."
china  mobile  phones  email  im  communication  texting  sms  messaging  internet  web  online 
november 2007 by robertogreco
Clive Thompson on How Twitter Creates a Social Sixth Sense
"It's almost like ESP, which can be incredibly useful when applied to your work life...Twitter substitutes for the glances and conversations we had before we became a nation of satellite employees."
twitter  socialnetworking  communication  culture  socialnetworks  socialsoftware  internet  collaboration  awareness  attention  experience  networking  participation  productivity  relationships  messaging  blogging  online  friends  storytelling  mobile  tumblr  clivethompson  web2.0  social  community  visualization  dunbar  collectivism  cyberspace  jaiku  psychology 
july 2007 by robertogreco
Email Is Dead - Instant Messaging - IM - RSS Feed
"But communication isn't. Reuters, Capital One, and Union Bank reclaim productivity by rethinking the inbox."
business  communication  email  im  messaging  productivity  time  management  organizations 
july 2007 by robertogreco
Pownce
"Pownce is a way to send messages, files, links, and events to your friends. You'll create a network of the people you know and then you can share stuff with all of them, just a few of them, or even just one other person really fast."
messaging  files  groups  community  communication  collaboration  chat  socialnetworking  social  socialnetworks  socialsoftware  productivity  sharing  tools  filesharing 
june 2007 by robertogreco
Gizmo – A free phone for your computer
"Gizmo is a Free Phone for Your Computer That makes calling as easy as instant messaging"
applications  audio  communication  community  skype  productivity  phones  software  voice  messaging  networking  opensource  internet  conferences 
october 2006 by robertogreco
Twitter
"Twitter is a social texting service based on the idea that every moment has a caption—whether you are “watching a wild monkey steal the last avocado” or just “wishing this guy would eat a breath mint,” the moments in your life are funny, import
software  socialsoftware  social  services  mobile  sms  free  community  text  phones  messaging  conversation  communication  timelines  texting  travel  presence 
september 2006 by robertogreco

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