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Twitter
And the "we" doesn't have to be an insider team. If we're genuinely co-creating…
from twitter
yesterday
Twitter
All good challenges. I'd prefer a team to make their HMW questions explicit, no…
from twitter
yesterday
Google Maps
The Green Police Box on Surrey St
DoctorWho  from twitter
yesterday
Twitter
Hi Simon, come and chat with the design team . We see failure waste like this everywhere, and w…
from twitter
2 days ago
Twitter
Here's the one that got away. Makes me cringe every time I have to look under "m" for…
from twitter
2 days ago
Twitter
With my sword of Using The Words People Actually Use, and my shield of Researching Se…
from twitter
2 days ago
Twitter
Voice UIs perform a similar role today. It doesn't matters if everyone interacts using speech (they won't). Rather,…
from twitter
2 days ago
Twitter
In this brilliant blog *post* 10 years ago, .social noticed how the constraints of mobile web w…
from twitter
2 days ago
Twitter
“How Translating ‘Business Needs’ Into ‘Learning Needs’ Is Causing Misalignment” by DavidInLearning
from twitter
5 days ago
Twitter
Something a bit Scarfolk about this letter from the council’s “Sufficiency and Participation Team”
from twitter
6 days ago
Twitter
shout out to the brilliant women in and around the design team . Thank you
AdaLovelaceDay  from twitter
6 days ago
Twitter
Enjoyed the livestream of this event on the role of AI in government.
Highlights: on the code o…
IfGDigital  from twitter
6 days ago
Twitter
“Annuals Reviews at Uscreates — what we have learnt about empowering reviews” by Zoe Stanton
from twitter
7 days ago
Annuals Reviews at Uscreates — what we have learnt about empowering reviews
“Annuals Reviews at Uscreates — what we have learnt about empowering reviews” by Zoe Stanton
from twitter
7 days ago
Twitter
"Our innovations and ideas are our children and thus we all have lovely children. It takes an outsider to be object…
from twitter
9 days ago
Banning cosmetic discussions in design – Dean Vipond – Medium
“graphic design issues become usability issues a lot more quickly than people might think”
from twitter
10 days ago
Twitter
Continuing to tease apart things that are different / not different in health
from twitter
15 days ago
Twitter
CW: Birdsite positivity

So I posted a reckon at 4pm yesterday. So far 18 people have engaged, all of them positive…
from twitter
15 days ago
Twitter
If "what a professional feels that user needs/would be good for them" is not connec…
from twitter
15 days ago
Twitter
My worry is that by giving behaviour change practitioners a get-out, saying their w…
from twitter
15 days ago
Twitter
Feels like I'm splitting hairs here, but I sense your definition of "needs" is narr…
from twitter
15 days ago
Twitter
Agree there's an ethical case. Also true for education, and other normative obligat…
from twitter
15 days ago
Twitter
The art of the practice is in building understanding, consent, and connection so th…
from twitter
15 days ago
Twitter
I'm talking myself firmly into the "not different" camp on behaviour change. There…
from twitter
15 days ago
Twitter
So we find out what their needs are and meet them.
It's not the user's job "to enga…
from twitter
15 days ago
Twitter
I firmly believe we have to do both _in the same context_.

The capability, opportu…
from twitter
15 days ago
Twitter
I'm thinking of what Bengt-Åke Lundvall calls "unsatisfactory innovation" which fails to be adopted,…
from twitter
15 days ago
Twitter
Thanks - yes. On gratitude, the "not wanting to make a fuss" factor. We have to listen more intently…
from twitter
15 days ago
Twitter
More work required, and consensus-building between the different tribes, to tease apart the good and b…
from twitter
16 days ago
Twitter
Something very old school in the way the new iOS Screen Time feature categorises email as “productivity” while Link…
from twitter
16 days ago
Quote by Bengt-Åke Lundvall: “examples of ‘unsatisfactory innovation’ reflect...”
"examples of ‘unsatisfactory innovation’ reflecting a combination of uneven market power and uneven distribution ...
from twitter
16 days ago
Quote by Bengt-Åke Lundvall: “innovation as an interactive process where the ...”
"innovation as an interactive process where the feedback from users’ experience was seen as crucial for the succe...
from twitter
16 days ago
Twitter
Thought triggered by this thread. Great replies by @ and DM
mhealth  AIethics  hscqi  from twitter
16 days ago
Twitter
Sometimes I worry about putting half-baked work in progress out on the internet. Every time I do though, I'm blown…
from twitter
16 days ago
One Small Step for the Web... — Inrupt
"The future is still so much bigger than the past."
from twitter
16 days ago
Twitter
Thinking about some ways that design for healthcare is different / not different from other sectors. What am I miss…
from twitter
16 days ago
Quote by Bengt-Åke Lundvall: “In the first fire engines, a boy was constantly...”
"In the first fire engines, a boy was constantly employed to open and shut alternately the communication between ...
from twitter
17 days ago
Quote by Bengt-Åke Lundvall: “Adam Smith (1776, 8) on the DUI-mode of learnin...”
"Adam Smith (1776, 8) on the DUI-mode of learning: A great part of the machines made use of in those manufactures...
from twitter
17 days ago
Quote by Bengt-Åke Lundvall: “Second, work organization forms that delegate r...”
"Second, work organization forms that delegate responsibility for problem solving to a wide range of employees co...
from twitter
17 days ago
Quote by Bengt-Åke Lundvall: “First, forms of work organization that stimulat...”
"First, forms of work organization that stimulate interaction among agents with a diverse set of experiences and ...
from twitter
17 days ago
Twitter
Introducing the Retrospective Prime Directive to a new generation. Sorry, Norm, this is what happens when we give S…
from twitter
17 days ago
Quote by Bengt-Åke Lundvall: “there may be marked differences among various s...”
"there may be marked differences among various sectors with regard to their knowledge base. Some science-intensiv...
from twitter
18 days ago
Quote by Bengt-Åke Lundvall: “it is useful to distinguish between tacit knowl...”
"it is useful to distinguish between tacit knowledge that can be made explicit – tacit for lack of incentives – a...
from twitter
18 days ago
Quote by Bengt-Åke Lundvall: “Attempts to use information technology to devel...”
"Attempts to use information technology to develop expert systems show that it is difficult and costly to transfo...
from twitter
18 days ago
Twitter
In the GDS job roles, we called this person the "service owner". They'd be accountable for…
from twitter
19 days ago
Twitter
(And if no one's taking responsibility for the software when it's running, then we have big…
from twitter
19 days ago
Twitter
Confusion arises because in a start-up organisation or early phase of development, those tw…
from twitter
19 days ago
Twitter
Probably unpopular half-baked opinion: developers are not the primary users of APIs. Yes, t…
from twitter
19 days ago
Twitter
It is, and I love developers almost as much as Steve Ballmer. But writing code against an API is not su…
from twitter
20 days ago
Twitter
So... "When I’m running a digital system, I need it to receive information in clear and consistent units of measure…
from twitter
20 days ago
Twitter
I usually prefer to focus on the benefits to the end user, but here I need to capture the importance of machine-rea…
from twitter
20 days ago
Twitter
Earlier today at our show and tell, colleagues in London watching Leeds-based front end developer Michael Cheung re…
from twitter
20 days ago
Quote by Bengt-Åke Lundvall: “The firm’s capability to learn reflects the way...”
"The firm’s capability to learn reflects the way it is organized. The movement away from tall hierarchies with ve...
from twitter
22 days ago
Twitter
> who is doing the fretting?
People who see a world filled with "buttons that don't do anything" and "…
from twitter
22 days ago
Twitter
With some honourable exceptions, proponents of this tech are woefully ill-equipped to talk about the s…
from twitter
22 days ago
Twitter
There'd be less fretting if technologists could get better at joining the logical dots between each sp…
from twitter
22 days ago
Twitter
I'm beginning to think the framing of these concerns as ethics is a red herring. It's really all about…
from twitter
22 days ago
Twitter
That thing about a camel being a horse designed by a committee?
If there's one animal definitely designed by a comm…
from twitter
22 days ago
Twitter
All good stuff. I especially like "helping professionals and patients to understand and refine their needs…
from twitter
22 days ago
Brains trust: notes from my session at UK Healthcamp
Wrote up my notes from the session I ran on designing for trust at UK Healthcamp Thanks to all who took part
ukhc18  from twitter
24 days ago
Quote by Bengt-Åke Lundvall: “workers and consumers tend to become passive be...”
"workers and consumers tend to become passive beneficiaries or victims in relation to new technology rather than ...
from twitter
24 days ago
Quote by Bengt-Åke Lundvall: “Introducing the final users of technology into ...”
"Introducing the final users of technology into the system The classical actors studied in innovation studies are...
from twitter
24 days ago
Quote by Bengt-Åke Lundvall: “Flows and stocks in the national system of inno...”
"Flows and stocks in the national system of innovation Earlier we pointed out that the flows within the system of...
from twitter
24 days ago
Quote by Bengt-Åke Lundvall: “How do the ‘final users’ – workers and consumer...”
"How do the ‘final users’ – workers and consumers – influence innovational activities? A strengthening of their c...
from twitter
24 days ago
Twitter
Now I can't take my eyes off the geopolitical boundary of those entry gates. Were the "…
from twitter
24 days ago
Twitter
I rather feel that any org that has to add ethics as a bolt-on when outsourcing its business processes…
from twitter
27 days ago
Twitter
Emphasising participation prompts us to design processes that remove barriers to people taking part, especially to…
from twitter
28 days ago
Twitter
Replacing the word “citizen” with “participatory” also helps to highlight other assumptions that separate experts f…
from twitter
28 days ago
Twitter
We’re tacitly defining ourselves as a small group of insiders and making everyone else (who vastly outnumber us) in…
from twitter
28 days ago
Twitter
Reflecting on yesterday’s discussions about , I realise they helped crystallise why many peo…
CollectiveIntelligence  from twitter
28 days ago
Twitter
RT .social
CW: birdsite

and there's something really infuriating and nefarious about twitter/fb/…
from twitter
28 days ago
Twitter
Delighted to have contributed to this piece about the Global GovJam - "a safe space to learn collaboration"…
from twitter
28 days ago
Twitter
Fascinating day nesta_uk learning and thinking about . Highlights for me included contributi…
CollectiveIntelligence  from twitter
28 days ago
Twitter
Proud dad moment, dropping boy off for his first term at university. (The same university I studied at, also his…
from twitter
29 days ago
Twitter
Been thinking about all the time people spend learning to make unintuitive software do what it's supp…
from twitter
4 weeks ago
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