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Twitter
I'm no longer actively working on projects, but have to say 's
servicedesignJAMDAYS  from twitter
8 hours ago
Twitter
No fair weather cyclist but I might just give my south-westerly-heading cycle commute a miss tomorrow morning
from twitter
8 hours ago
Twitter
Great learning session with fellow cross gov design and research leaders this afternoon, expertly led by
from twitter
9 hours ago
8 reasons our service probably sucks – Matt Edgar – Medium
I just published “8 reasons our service probably sucks”
from twitter
2 days ago
NHS Digital | Jobs | Search here for your perfect career
Know someone looking for a start in user-centred design? Graduate Scheme 2018 is open for applications
from twitter
3 days ago
Twitter
Beautifully put. It’s the quality I’ve come to und…
from twitter
4 days ago
Twitter
RT : 3 days before Jam Days - Skilling Up! Sharing - Last few tickets here…
ServiceDesign  Collaboration  DM17  from twitter
5 days ago
Twitter
That feeling where I understand about half the words in my brother’s Medium post
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5 days ago
Twitter
What worries me about this framing is the idea that it's the leader's job to "have…
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14 days ago
Twitter
As our friends in have figured out, real improvement is delivere…
from twitter
18 days ago
Twitter
Great to see all the designers in one place at our first design team day. Thanks for inspirin…
from twitter
19 days ago
Twitter
Designers of (and special guests)
from twitter
19 days ago
(429) https://twitter.com/i/web/status/911104822778220544
. on why we test early and iterate often with internal & external users …
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24 days ago
Twitter
'ers everywhere owe a massive debt to the women in this photo. All pioneers working on stuff that mat…
servicedesign  from twitter
26 days ago
Twitter
Implications of this Apple rule for local health apps here?
from twitter
27 days ago
Twitter
"Effective organizations are communities of engaged human beings, not collections of passive Human Resources" -…
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29 days ago
Twitter
The oil metaphor is so disrespectful of us as data subjects; treats us as compressed, dead se…
from twitter
4 weeks ago
Twitter
Staff stacking shelves in supermarkets more likely to have powered trolleys to shuttle st…
from twitter
4 weeks ago
Twitter
One of the things I've noticed in lower Gini coefficient, higher pay countries of Scandin…
from twitter
4 weeks ago
Twitter
Technological change would fail far less frequently if it was understood to require high levels of enga…
from twitter
4 weeks ago
Twitter
I think it's a trap to conceive of technological change as distinct from the human. Consciously or not,…
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4 weeks ago
Twitter
RT : 'Digital' won't reform the CS, that's up to its leaders. But digital reform demonstrates how govts institu…
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4 weeks ago
Twitter
Come and work with us . Last day to apply for senior designer roles in London, and a lead designer who c…
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5 weeks ago
Twitter
Of course the act of modelling can change the system it models, but in ITSO's case it seems merely to…
from twitter
5 weeks ago
Twitter
ITSO lacks power to reduce the complexity of the real world so it embarks on an heroic but doomed effo…
from twitter
5 weeks ago
Twitter
Oyster works because of TfL's simplification of zones, ticketing and connections. Ticketing and paymen…
from twitter
5 weeks ago
Homepage : ITSO
Note the London-shaped hole in this infographic from
from twitter
5 weeks ago
Twitter
Note the London-shaped hole in this infographic from
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5 weeks ago
Twitter
Would be interesting for someone to consider how the well intentioned ITSO standard impedes progress t…
from twitter
5 weeks ago
Feedback
Hi, there's an option to report an inaccuracy or technical issue here Any good?
from twitter
5 weeks ago
Twitter
Digital transformation: "to recapture some of the internet’s original promise and mo…
from twitter
5 weeks ago
Twitter
I think just wrote my new go-to definition of "digital transformation…
from twitter
5 weeks ago
Twitter
Any one of these service design leaders would make for a great event. Nine in one go - you are really spoiling us,…
from twitter
5 weeks ago
Twitter
Lovely prototyping approach to digital health and wellbeing on the NHS Widening Digital Participation Programme…
from twitter
5 weeks ago
Twitter
Need to keep using it, and defining it with precision, for as long as influential people are in denial…
from twitter
5 weeks ago
Twitter
Agree with all you say. Against the tide here, I reckon the D word still matters, and those frustrating…
from twitter
5 weeks ago
Twitter
Its actually got worse. When his older brothers started there they had a productively informal uniform of ju…
from twitter
5 weeks ago
Twitter
We have people with all sorts of job titles, some they like, others they were just given.…
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6 weeks ago
Twitter
Thank you. I think my colleagues are getting sick of hearing that quote b…
from twitter
6 weeks ago
Twitter
I can see the benefits of that. The scale of the content design work here means it makes sense…
from twitter
6 weeks ago
Twitter
Some of our services are very reliant on clear, clinically accurate content, including…
from twitter
6 weeks ago
Twitter
Would be awesome to see more interchange between the roles too - e.g. people with clinical exp…
from twitter
6 weeks ago
Twitter
Clinical, information science and human-centred design perspectives are all important, most po…
from twitter
6 weeks ago
Legislation.gov.uk
/falls down rabbit hole of :) 1st example from Digital Economy Act,…
from twitter
6 weeks ago
Twitter
/falls down rabbit hole of :) 1st example from Digital Economy Act,…
from twitter
6 weeks ago
Twitter
Risk is, "consultation" is often required by law, user research not. Should there be an over…
from twitter
6 weeks ago
Twitter
Good stuff. Maybe we should hold out for all consultations to include substantial research w…
from twitter
6 weeks ago
Twitter
Applications for our senior and lead designer roles close on 11 September. Happy to chat if you’d like…
from twitter
6 weeks ago
Twitter
They collaborate closely with product managers, user researchers, content designers, developers, delive…
from twitter
6 weeks ago
Twitter
The rest are designing for clinicians, commissioners, developers and other stakeholders across the heal…
from twitter
6 weeks ago
Twitter
We have around 30 designers, based in Leeds and London. About half of them support services for citizen…
from twitter
6 weeks ago
Twitter
I'd appreciate a shout out for senior and lead design roles . Made the titles nice and short fo…
from twitter
7 weeks ago
Twitter
Hi , don't waste your time analysing the results of this survey. The way it forces choice makes the findi…
from twitter
7 weeks ago
NHS Digital | Jobs | Search here for your perfect career
Several software roles open on our jobs page (Not my area, though desi…
from twitter
7 weeks ago
Twitter
Several software roles open on our jobs page (Not my area, though desi…
from twitter
7 weeks ago
Twitter
Aw Facebook, thanks for caring
from twitter
7 weeks ago
Twitter
But as part of a massive, distributed, complex health and care system, we need design leaders who…
from twitter
7 weeks ago
Twitter
Interesting interpretation. 2 months in I've found it less political than some other large orgs. E…
from twitter
7 weeks ago
NHS Digital | Jobs | Search here for your perfect career
Seeking a lead designer to create direction and mentor colleagues, can be based in London or Leeds
from twitter
7 weeks ago
NHS Digital | Jobs | Search here for your perfect career
Seeking senior designers based in London who can discover, define, develop and deliver
from twitter
7 weeks ago
Twitter
We have lots to do. Designers are here to fight for clarity…
from twitter
8 weeks ago
Learning From the Feynman Technique – Taking Note – Medium
“On the title page he wrote: NOTEBOOK OF THINGS I DON’T KNOW ABOUT.”
from twitter
8 weeks ago
Twitter
Most walking infrastructure, of which airports are highest form, assumes lone traveller, knows…
from twitter
8 weeks ago
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