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Twitter
That bit about working in the open is so important. Here’s some discovery work by our team on…
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5 hours ago
Twitter
“Building by Facilitation” great post by designer
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5 hours ago
Twitter
We interrupt your day to inform you that somebody liked a retweet of a reply to a reply to a conversati…
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3 days ago
When it comes to health, your community may be your superpower
“When it comes to health, your community may be your superpower” by
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3 days ago
Twitter
“When it comes to health, your community may be your superpower” by
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3 days ago
Twitter
Rather than a waterfall timeline, a stack with users at the top and standards as a thin layer…
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3 days ago
Twitter
Aching to add an arrow between steps 4 and 1. Emergent architecture, de facto standards, tech proofs of…
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3 days ago
Reflections 6 months into my work at NHS Digital — part 2
I just published “Reflections 6 months into my work at NHS Digital — part 2”
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5 days ago
Twitter
RT : Head to this weekend for their 500 years of celebration!
Christmas  from twitter
5 days ago
Twitter
Great piece of work by . So important for us to involve users at every stage of service design and delive…
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5 days ago
Twitter
Thanks for the mention. I wouldn’t claim to have “done service design at GDS”. My role was…
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5 days ago
Twitter
Certainly essential for designers. Design is the rendering of intent. Without clarity of pu…
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9 days ago
Twitter
Wondering if there's something about false assumptions of finality and generalisabilit…
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10 days ago
Twitter
“more sense checking with patients and frontline staff at an early stage... Plus you can establish whether the pro…
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11 days ago
Twitter
“a seasoned nurse stood, frozen, in front of a state-of-the-art information system because she was afraid to make t…
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11 days ago
Twitter
Saturday night in with sticky notes and Public Service Broadcasting
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11 days ago
(500) http://www.bbc.co.uk/programmes/b09gz3gw
. putting a good case for the social construction of technology on the Week in Westminster
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12 days ago
Twitter
Unapologetically spamming the hashtag with this job ad for a Digital Strategy Delivery Lead role…
OneTeamGov  from twitter
12 days ago
Twitter
“Policy that “lands right first time” may be a noble ambition but it’s a lousy strategy” by
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12 days ago
Twitter
£6m to improve the digital capabilities of health and care workers. Please help make sure it's well spent
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19 days ago
Twitter
They re-ran a series of psychology investigations into human interactions, replacing one…
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21 days ago
Twitter
Reeves and Nass's 1990s work on politeness to computers is worth a read, if you've not se…
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21 days ago
Twitter
Let the festive countdown commence!
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21 days ago
Twitter
Some good, pragmatic answers to a perennial question here!
from twitter
23 days ago
Twitter
. recommended Ideo's Design Kit, which has everything about facilitating research/design se…
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24 days ago
Twitter
The $1 Prototype features a paper prototyping for mobile technique of using post-it notes:…
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24 days ago
Twitter
Someone DM'ed me recently to ask about resources for people interested in learning rapid prototyping and paper prot…
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24 days ago
Twitter
We’re complicit in an evasive fiction when we call these “algorithms” and “tech giants”. This story is about the po…
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25 days ago
Twitter
. talked about the difference between putting on a theatre show (once and done) versus runni…
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26 days ago
Twitter
We all have personal experiences of health and care, but we are not our u…
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29 days ago
Twitter
I agree that stakeholder workshops are important. But I reckon we should…
from twitter
29 days ago
Twitter
Some good stuff here. But what are the risks when a roomful of health and…
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29 days ago
Twitter
"shelves both inside and outside the door, at about waist height; a place to leave packages in readines…
from twitter
29 days ago
Twitter
This may not help much but I reckon:
* A user need is anything valuable, as determined by its benefic…
from twitter
29 days ago
Twitter
Some sad news. We're going to miss this one...
from twitter
4 weeks ago
Quote by Sara Wachter-Boettcher: “The reality is a lot more mundane: design and p...”
"The reality is a lot more mundane: design and programming are just professions—sets of skills and practices, jus...
from twitter
4 weeks ago
Quote by Sara Wachter-Boettcher: “Dash concludes that, ultimately, the tech indus...”
"Dash concludes that, ultimately, the tech industry doesn’t really exist. It’s just in these organizations’ best ...
from twitter
4 weeks ago
Untitled (https://www.goodreads.com/quotes/8903988-study-after-study-shows-that-diverse-teams-perform-better-in)
"Study after study shows that diverse teams perform better. In a 2014 report for Scientific American, Columbia pr...
from twitter
4 weeks ago
Quote by Sara Wachter-Boettcher: “when designers use clean aesthetics to cover ov...”
"when designers use clean aesthetics to cover over a complex reality—to take something human, nuanced, and rife w...
from twitter
4 weeks ago
Twitter
I reckon it’s a phrase that was highly relevant to UK gov digital in 2012/13. S…
from twitter
4 weeks ago
Twitter
A great set of questions in this framework. I wonder how we might feed them into our emerging approaches to discove…
from twitter
4 weeks ago
Twitter
To be fair, the article in question is open-access and Creative Commons. But standard journal print form…
from twitter
4 weeks ago
Twitter
RT : We're looking for mid weight and junior designers to join our growi…
from twitter
4 weeks ago
NHS Digital | Jobs | Search here for your perfect career
RT : We're looking for mid weight and junior designers to join our growi…
from twitter
4 weeks ago
NHS Digital | Jobs | Search here for your perfect career
RT : We're looking for mid weight and junior designers to join our growi…
from twitter
4 weeks ago
(429) https://twitter.com/i/web/status/928939611031855104
A couple of things I'm starting to do in recruitment:using 's Gender Decoder to improve ou…
from twitter
4 weeks ago
(429) https://twitter.com/i/web/status/928938343416713216
It's... varied. We have a good gender balance in some professions and multi-disciplinary teams; less so…
from twitter
4 weeks ago
(429) https://twitter.com/i/web/status/928927199570296837
Also, today is the last day to apply for our September 2018 graduate scheme. For the digital delivery track includi…
from twitter
4 weeks ago
(429) https://twitter.com/i/web/status/928926532508307456
Want to help us keep users at the centre of what we do? Currently seeking designers and junior designers to work wi…
from twitter
4 weeks ago
(429) https://twitter.com/i/web/status/928895799370674176
Final part of my series on user-centred design - how we use evidence to shape our designs and check if…
from twitter
4 weeks ago
Twitter
Maybe. _As a reader_ I’ll take that pain over clicking in and out of mangled threads, and _as 40-someth…
from twitter
4 weeks ago
Twitter
Where the extra characters really help is when someone questions or challenges my initial reckon. Now I have more r…
from twitter
4 weeks ago
Untitled (https://www.linkedin.com/pulse/dont-confuse-co-design-discovery-research-shelley-o-neil/)
"We need to linger in ignorance to broaden understanding." Great post, found via 's newsletter
from twitter
4 weeks ago
How we do user-centred design for citizen-facing services – part 2 | Digital transformation blog
Part 2 of my series on user-centred design : applying 6 principles to our work on services for citizens
medsinfo  from twitter
5 weeks ago
Twitter
So I wrote up my talk from as a post on the transformation blog. Publishing in 3 parts over th…
EHILive  from twitter
5 weeks ago
Quote by Sara Wachter-Boettcher: “Cathy O’Neil claims that this reliance on histo...”
"Cathy O’Neil claims that this reliance on historical data is a fundamental problem with many algorithmic systems...
from twitter
5 weeks ago
Quote by Sara Wachter-Boettcher: “no matter how much tech companies talk about al...”
"no matter how much tech companies talk about algorithms like they’re nothing but advanced math, they always refl...
from twitter
5 weeks ago
Twitter
The cost center trap and the capitalization trap - seen these anti-patterns so many times
from twitter
5 weeks ago
10 years ago: Thomas A. Watson Ate My Internet – Matt Edgar – Medium
I just published “10 years ago: Thomas A. Watson Ate My Internet”
from twitter
5 weeks ago
Twitter
Thank you! Really interesting (and understandable) that health & care practitioners looking to quickly…
from twitter
6 weeks ago
Twitter
Nice. Whose pyramid is this? Was discussing this very issue with health tech people yesterday
from twitter
6 weeks ago
Twitter
Lots to unpack in the model of things "inflicted" and "complied with…
from twitter
6 weeks ago
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