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Twitter
Top tip: when you start work with any government department, look them up in this book. Their current…
from twitter
3 days ago
Twitter
A great step forward for government, and all credit to you, and the rest of the team patiently…
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3 days ago
Twitter
"A Gentle Reminder To Those Who Have Missed: Global Military Vehicular Armor market 2018–2028: Participate to win a…
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3 days ago
Twitter
Mind-bogglingly incongruous spam subject line of the day
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3 days ago
Twitter
Don’t try and twist this tea-related post into a complaint about coffee.…
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3 days ago
Twitter
"Open source enabled us to move faster," says Now UK gov is open sourcing what it does, and other nations…
from twitter
4 days ago
Twitter
Strangely, with all the enthusiasm about artificial intelligence, that's also how automated learning systems work.…
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4 days ago
Twitter
One of the least popular but most important things I find myself doing as a head of design is defending divergence…
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4 days ago
Twitter
8000 people trained through . Building capability is transformation too, says
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4 days ago
Twitter
There are around 17,000 people across government delivering digital, data and technology services. The challenge is…
from twitter
4 days ago
Twitter
At to hear ’s recommendations on how government can stop losing its mind
digitalgov  from twitter
5 days ago
Twitter
Great post by on an important strand of our work . The team’s contact details are in the po…
from twitter
5 days ago
Twitter
Just brilliant to see 's announce a new partnership with everyone's favourite open data magi…
from twitter
6 days ago
10 years ago: The Waist-high Shelf – Matt Edgar – Medium
I just published “10 years ago: The Waist-high Shelf”
from twitter
7 days ago
Twitter
Friday night in reading Reddit comments from Americans and Australians whose blueray players are also still crashin…
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10 days ago
Twitter
Food for thought: “Remote Teams” by
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10 days ago
Twitter
I'd settle somewhere around, "without CICD, it is possible to do user-centred desig…
from twitter
12 days ago
Twitter
RT : Please apply. We are nice, and doing some really good stuff. We really want to see applications from people underre…
from twitter
13 days ago
Twitter
It is. The reason I’m thinking about this as a 3-way tension is that there are competing views of which…
from twitter
14 days ago
Twitter
Doodling: some tensions in play when we talk about design for health and care
from twitter
15 days ago
Twitter
I've just donated to help us turn the PopUpPlayLab & Playboxes into spaces for creative play, learning and making f…
from twitter
15 days ago
Twitter
“We need to make that meaningless sub-brand logo into a button on the remote control.”
“But users won’t know what i…
from twitter
17 days ago
Twitter
First visit today to Philip Webb and William Morris’s Red House, designed when both in their 20s. A strikingly roug…
from twitter
17 days ago
(429) https://twitter.com/i/web/status/982156798831374336
Reckon One: 9 our of the 12 agile principles don’t mention software. In the 3 that do, the word can be e…
from twitter
17 days ago
Twitter
RT : Leeds cross gov design meet is on Wednesday 18 April. Sorting who and what next week. If you're a designer, rese…
from twitter
19 days ago
Twitter
Third, being able to anticipate potential effects of one’s own actions in the market on future compe…
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21 days ago
Twitter
So you got the PM talking about service design to meet user needs. Looks like progress to me :)…
from twitter
22 days ago
Twitter
6 years ago today... the date stamp on the stock photos that came preloaded on a previous phone. Sweet memories
from twitter
22 days ago
Quote by Nicholas Timmins: “His stance did involve a painful trade-off betw...”
"His stance did involve a painful trade-off between quality and quantity, but he held rigidly to the view that: ‘...
from twitter
22 days ago
Quote by Nicholas Timmins: “We never shall have all we need,’ he had declar...”
Nye Bevan: "‘We never shall have all we need,’ he had declared. ‘Expectation will always exceed capacity.’14 In a...
from twitter
23 days ago
Twitter
A term that could easily become debased, but can be useful to convey a substan…
from twitter
25 days ago
Twitter
what you can’t see from the photo above is that picture of you presenting is actually an auto-generate…
from twitter
25 days ago
Twitter
A pleasure to talk about design with the rising stars of our Digital Service Delivery graduate communit…
from twitter
25 days ago
Twitter
Interaction designers! Come and join our team in London. Role open now to work with us on high profile…
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25 days ago
Twitter
“Politicians love makerspaces – for all the wrong reasons. They coo over their digital technology and are wowed by…
from twitter
26 days ago
Twitter
When people ask how to scale digital services, they're often thinking about servers and bandwidth. prov…
from twitter
4 weeks ago
Twitter
So many great memories, and wonderful public servants who are making a difference across government
from twitter
4 weeks ago
Twitter
What an amazing achievement . A privilege to have been part of this story
from twitter
4 weeks ago
Twitter
Reasons "good service" is so hard to define and measure:
1. quality is uniquely defined by the benefic…
from twitter
4 weeks ago
Twitter
Not a complete answer, but I reckon we could learn a lot from the old school customer experience peopl…
from twitter
4 weeks ago
Quote by Nicklaus Thomas-Symonds: “I have enough faith in my fellow creatures in G...”
"I have enough faith in my fellow creatures in Great Britain to believe that when they have got over the delirium...
from twitter
5 weeks ago
Quote by Nicklaus Thomas-Symonds: “Bevan saw the whole process of historical devel...”
"Bevan saw the whole process of historical development as a moving stage. He spoke about technological advances, ...
from twitter
5 weeks ago
Twitter
Allow people to trade the Gantt chart and requirements sign-off p…
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5 weeks ago
Twitter
Though I reckon the most important thing that various agile frame…
from twitter
5 weeks ago
Twitter
True. The principle I've found people have the most trouble with…
from twitter
5 weeks ago
Twitter
My favourite time: a team of contract mangers put contract negotiation in second place,…
from twitter
5 weeks ago
Twitter
90% of the time, all 4 of the "items of the left" bubbled to the top of the list. We cou…
from twitter
5 weeks ago
Twitter
As a workshop activity , we used to get participants to rank by importance: individuals a…
from twitter
5 weeks ago
Twitter
might know some people who’d be interested...
from twitter
5 weeks ago
Twitter
First Machine Age: “Insanity is doing the same thing over and over and over again, but expecting different results.…
from twitter
5 weeks ago
Twitter
Watching a show and tell. Just seen one of those lovely little tools that only emerge when we put designers and dev…
from twitter
5 weeks ago
Twitter
Have a great jam , and ’mers around the world
GSJam  from twitter
6 weeks ago
Twitter
“True news, hamstrung by the requirement that it has to have actually happened, is generally much alike, but fake s…
from twitter
6 weeks ago
Twitter
Always read the small print
from twitter
6 weeks ago
Twitter
Absolutely. Something will have gone very wrong if design finds itself on the wrong side of an argume…
from twitter
6 weeks ago
Twitter
How might the NHS website give better adult social care information and advice? Product lead shares his te…
from twitter
6 weeks ago
Twitter
I really like this model as a way of integrating the different approaches to service design and innovation, with co…
from twitter
7 weeks ago
Twitter
Users ≠ customers; Government ≠ business; Acronyms ≠ words. Good stuff from
from twitter
7 weeks ago
Twitter
I’ll be with colleagues representing at the Leeds Digital Job Fair this afternoon. Come and find out ho…
from twitter
7 weeks ago
Twitter
Yes, it will always be a blend of locally delivered services and the national NHS websi…
from twitter
7 weeks ago
Twitter
Can’t claim we have the answer, but we are building a platform upon which we should be…
from twitter
7 weeks ago
Twitter
Show and tell day for the NHS website and 111 Online teams. Lots of good, outcome-focused work, and people are gett…
from twitter
7 weeks ago
Twitter
As I recall, the Service Manual had a line that said, “here are a few things you should c…
from twitter
8 weeks ago
Twitter
Structure teams around journeys, not tabs around teams - Duncan Lamb of Transferwise at the Cross Gov Design event…
from twitter
8 weeks ago
Twitter
"you can’t procure digital competence, and you can’t buy a sensibility. But you can cultivate and nurture it" -…
from twitter
8 weeks ago
Twitter
RT : This is the best piece has written. Positive and foward-looking. Read it. Act on it. Please. “The Old Worl…
from twitter
8 weeks ago
Twitter
The most English out-of-context tweet you’ll read all day
from twitter
8 weeks ago
Twitter
Another eBay find for my collection of ephemera
NHS70  from twitter
8 weeks ago
Twitter
Conversation the other day with some of our service designers: they've experienced a jump from…
from twitter
8 weeks ago
Twitter
It's not a description of everything a designer does, but certainly something that will be miss…
from twitter
8 weeks ago
Twitter
Lovely, clear, concise description of how design, research and product management work together in this post by…
from twitter
8 weeks ago
One Team Government Global — coming to a planet near you this summer
Friends! I’ve applied for a ticket to One Team Government Global, and so should you
from twitter
8 weeks ago
Twitter
Thanks Danielle, sorry to miss you last night. Balance between innovation and iterati…
from twitter
8 weeks ago
Twitter
Thanks for having me, . Lovely to see how all three of us presenters are making co-creation a part…
from twitter
8 weeks ago
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