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Know any civil servants who want to help shape the future welfare system? DWP’s long term strategy team is recruiti…
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3 hours ago
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Oh, go and polish your bump stocks. It's Friday and I'm writing 2,000 words about how the Parkland survivors are go…
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5 hours ago
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Open makes things better?

As “someone working in industry X, I need access to information I can’t access…
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6 hours ago
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The most English out-of-context tweet you’ll read all day
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10 hours ago
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Love this, active voice makes such a difference to how we communicate, driving engagement & behaviour change…
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11 hours ago
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“On average, it took me about 30 minutes to make a digital form and five weeks to meet with, earn the trust of, and…
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14 hours ago
Untitled (https://www.youtube.com/watch?v=I1BBBblrK44)
All the better when narrated by Tony Benn (0:55 onwards if you want to skip)
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18 hours ago
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The making of .

Previously unseen.
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20 hours ago
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Another eBay find for my collection of ephemera
NHS70  from twitter
21 hours ago
Twitter
RT : JOB ALERT!

I'm looking for an ace lead delivery manager to help me lead service design in government. Come work wi…
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yesterday
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Yesterdays event was great to attend. spoke about the need for multidisc…
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yesterday
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You will be missed . 10 years is a long time and it will be sad to see you go to . From a…
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yesterday
Three types of user research — Myddelton
Three types of user research. A good way to talk with researchers and their product teams about working together.
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yesterday
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I’ve sent you a DM 😊 following on from your presentation, I’ll be building these babies…
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yesterday
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Conversation the other day with some of our service designers: they've experienced a jump from…
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yesterday
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It's not a description of everything a designer does, but certainly something that will be miss…
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yesterday
Twitter
Lovely, clear, concise description of how design, research and product management work together in this post by…
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yesterday
Twitter
RT : Are you a ? We're working with and to improve the way are assessed wit…
developer  apps  from twitter_favs
yesterday
One Team Government Global — coming to a planet near you this summer
Friends! I’ve applied for a ticket to One Team Government Global, and so should you
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yesterday
Twitter
Thanks Danielle, sorry to miss you last night. Balance between innovation and iterati…
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yesterday
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Excited, I hopefully have an opp to write/deliver session which will reduce early onset in A&E 111
1-…
youngstroke  from twitter_favs
yesterday
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Sorry I didnt manage to catch you afterwards Matt but really enjoyed your…
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yesterday
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The key thing I’m taking back to from Tonight, a quote from a carer/patient via : “the…
TfGL  from twitter_favs
yesterday
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thrilled to have hosted the meetup for design for visual impairment tonight . really i…
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yesterday
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Thanks for having me, . Lovely to see how all three of us presenters are making co-creation a part…
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yesterday
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Really enjoyed my first . Thanks to & speakers , & ’s own…
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yesterday
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Looks at entire user journey, plus needs to ensure no jargon/acronyms because MDTs (hah - multi-disciplinary teams)…
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yesterday
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86% of views on nhs insomnia website are on mobile devices - peak time 11pm - 2am points out…
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yesterday
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Users are involved in Co creation, and then designers think how to innovate from that also interactive - eg p…
tfgl  from twitter_favs
yesterday
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86% of queries about insomnia are via mobile, around 11pm to 2am ... - importance of understanding context ..…
tfgl  from twitter_favs
yesterday
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Excited about all the stuff that’s currently being worked on with - including some work on digital incl…
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yesterday
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Excellent from ... keen on user centred design and is currently reworking NHS Choices websit…
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yesterday
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Great day visiting and teams in Leeds - meeting impassioned teams who have a genuine desire…
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yesterday
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'The system doesn't wrap around the patient.' talks about and why it's vital that health sys…
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yesterday
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Currently at the offices in Aldgate at a Delivery Management Event. Loooadds of post-it’s 😬
dsdm  agile  from twitter_favs
2 days ago
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Appreciate the team being so transparent about the issue, great action plan.
servicedesign  genderpaygap  from twitter_favs
2 days ago
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It’s so important that our board is addressing this issue . Diversity is the mother of invention, and th…
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2 days ago
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Reflecting on yesterday’s NHS Digital Service Design Day. The way we all shared a common passion, with honesty abou…
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2 days ago
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I've left a comment,
1/ A great start to thinking about this.
2/ It would be great as a guide, but not as a require…
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2 days ago
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Great discussion at our board on the & our action plan c.15% largely due to more men in s…
GenderPayGap  from twitter_favs
2 days ago
10 principles for public sector use of algorithmic decision making | Nesta
"10 principles for public sector use of algorithmic decision making" > well worth reading, lots to think about.
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2 days ago
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"Leadership requires placing others' needs ahead of your own ambition."

Wise words from Optimus Prime, to Heatwave…
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2 days ago
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female doctor
two beautiful poc companions
national treasure bradley walsh
a flawless new logo
a beautiful tardis…
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2 days ago
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A good day, delivering a one-day User Centred Design course for with . Quite demanding,…
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2 days ago
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Ha, I'm not called Tim, but I will be talking about and why we all need to care ab…
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2 days ago
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Thank you for introducing me to and Derby’s burgeoning community! Very exc…
servicedesign  from twitter_favs
2 days ago
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Blog post: What I’ve learnt about building health software - essentially the importance of open architectures, inte…
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2 days ago
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Kicking off a new project in Glasgow today with - Great to chat through expectations and make some ear…
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3 days ago
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Being brutally honest about what we need to improve. By far the most post-it notes on this category. We have lots t…
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3 days ago
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Service designers discussing what is service design, what are we doing and what should we start doing.…
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3 days ago
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[New blog post] Vision or mission statement? - I see 'vision' and 'mission' get confused a lot in service design th…
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3 days ago
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“Digital government…is about rethinking the transaction, relentlessly focusing on user needs.” – Min. Brison,…
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3 days ago
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Thanks to everyone that came to the first Leeds cross gov design meet, especially , ,…
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3 days ago
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This visit to Leeds officially blessed by the fairy (which means I bumped into in the train stati…
notlondon  from twitter_favs
4 days ago
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Fourth up at the Leeds is . She just said "marvellous" about 's session.
govdesign  from twitter_favs
4 days ago
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Third session at the Leeds : on bringing users into policy making at .
govdesign  from twitter_favs
4 days ago
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Do you think type 1 care for young people could be improved? will be running informal wo…
diabetes  from twitter_favs
4 days ago
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The first Leeds cross gov design meet, at . After on making better letters to patients for their…
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4 days ago
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ignore . You’re on the right path. There is no such thin…
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4 days ago
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"the assumption in the complicated world is that knowledge facilitates control, while “manage not solve” implies u…
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4 days ago
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Entire article in about individuals, & a blockchain-powered middleman, selling genetic data yet not a sin…
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5 days ago
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Classic SF movies rendered as Russian folk-art woodcuts
10yrsago  from twitter_favs
5 days ago
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“Race, gender and class biases inform technical design”. Good read on need for knowledge in de…
SocialScience  tech  from twitter_favs
5 days ago
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"Silicon Valley tech companies draw on innovative technical theory but have yet to really incorporate advances in s…
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5 days ago
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I got 99 tabs but I generally know where things are
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5 days ago
Ross Ferguson on Instagram: “Baby MOT”
doing their wonderful work for tired mums and brand new babies
NHS  from twitter_favs
5 days ago
Twitter
In bounded organizations the small revolt, well-timed make a big difference. But timing is everything. Timing IS le…
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5 days ago
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Great piece from on applying complex systems thinking in public sector and tightening feedback loops so…
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6 days ago
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yes I have seen reverse-conway go badly wrong. Frankly I think you *can't* do this unless you can influence…
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6 days ago
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I’ve signed up for . It’s a fantastic opportunity to work in the open & be part of a dynamic team. Really…
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6 days ago
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