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Just because a doc writes an Rx, doesn’t mean anything. The patient has to buy in to the concept and usefulness, ef…
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5 hours ago
Twitter
Been a while since I've used the IDEO method cards. Breaking them out for a session this week.
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5 hours ago
Twitter
Hey UX peeps, please top referring to this behavior as "lying" - it's sets you up in the wrong dynamic with your us…
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5 hours ago
Twitter
.: the People's Plan website opens up the debate on digital policy:
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6 hours ago
The People’s Plan
.: the People's Plan website opens up the debate on digital policy:
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6 hours ago
Twitter
Great day today using to help & start an interoperability path, we ended…
cynefin  from twitter_favs
6 hours ago
When it comes to health, your community may be your superpower
Peer to peer health. Communities can do much more than isolated individuals says ht
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6 hours ago
Twitter
Designing products that interact with humans is a different job with different tools from marketing those products.…
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7 hours ago
Twitter
1st class Design System workshop from today. Thanks to everyone who braved the snow to join us and…
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7 hours ago
Twitter
Why facts don't change people's minds. When beliefs are entwined with identity, changing your mind means changing y…
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8 hours ago
Twitter
This is aggregate data in action. It’s “anonymous” unless you are one of the people in the count.

In other words,…
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9 hours ago
Twitter
"I think the role of Patient Leader should be one that is respected & valued. It should be recognised as an occupat…
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10 hours ago
Twitter
I wrote a blog post in 2016 called “What Are Patient Leaders & Why Are They So Vital?"

I thought I’d share some qu…
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10 hours ago
Twitter
250 people from 37 countries have joined the international community. Find out more about the community…
govdesign  from twitter_favs
10 hours ago
Twitter
I so get this; purpose > vision > strategy > roadmap aligned. “A FutureLearn guide to product roadmaps: Introductio…
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14 hours ago
Twitter
At the end of this week, I'll be bidding a very fond farewell to a brilliant team and going back to Go…
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14 hours ago
Twitter
We interrupt your day to inform you that somebody liked a retweet of a reply to a reply to a conversati…
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16 hours ago
Twitter
Cntrl + F for school closures
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17 hours ago
Twitter
“We should only commission outcome based delivery” could listen to all day long. Hopefully that’s part…
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17 hours ago
Twitter
I won!

Thank you to everyone that voted for me. Means a lot.
BRCA  from twitter_favs
17 hours ago
Twitter
10 Ways the C-Suite Can Support Agility
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17 hours ago
Twitter
“When it comes to health, your community may be your superpower” by
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17 hours ago
When it comes to health, your community may be your superpower
“When it comes to health, your community may be your superpower” by
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17 hours ago
Twitter
The best Horizon podcasts make me think that I am the wrong audience at times. This is great for the /
Digital  CIO  from twitter_favs
17 hours ago
(429) https://twitter.com/i/web/status/939962362949447680
I wrote a new blog post today and hope that you like it. The 5 "O"s of healthcare IT: Objectives, Ownership, Openne…
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yesterday
Twitter
Stupid tech problems: I bought a new area rug, and have to get rid of it because my robot vacuum sees the abstract…
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yesterday
(429) https://twitter.com/i/web/status/939900303855382528
You know, I can’t help think it’s a bad idea for us to keep training AIs to beat us in competitive zero sum games.…
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yesterday
Strategic Leadership: The Tangible Force of Trust – The Startup – Medium
"there is a “hidden tax” in low-trust organizations that increases the costs of just about everything"
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yesterday
(429) https://twitter.com/i/web/status/939883481319997440
Agree. I think I probably need to keep the waterfall-ish theme on this particular diagram to su…
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yesterday
Twitter
Rather than a waterfall timeline, a stack with users at the top and standards as a thin layer…
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yesterday
(429) https://twitter.com/i/web/status/939882884890062848
This diagram has now iterated more times than I expected today! Twitter agile FTW.

Now with a combinat…
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yesterday
(429) https://twitter.com/siljelb/status/939863395330904064
Yep - good call. Similar thought to ’s comment I think . I think the limi…
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yesterday
(429) https://twitter.com/i/web/status/939879880354942980
Yep - good call. Similar thought to ’s comment I think . I think the limi…
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yesterday
Twitter
Aching to add an arrow between steps 4 and 1. Emergent architecture, de facto standards, tech proofs of…
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yesterday
Twitter
Question for all my seasoned designer friends:

Think about your last job hunt. What adjectives would you use to de…
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yesterday
Will The North Rise Again? | Paul Salveson
Will The North Rise Again? Why we need a radical movement to bring power back, lcoally and regionally
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yesterday
(429) https://twitter.com/i/web/status/939812953100087296
“Jeff Patton and Jeff Gothelf, have teamed up to deliver an honest, irreverent, and extremely useful 2-Day Certifie…
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yesterday
(429) https://twitter.com/i/web/status/939809322057502721
Great jargon in a letter from the hospital. " you have been referred to us for a musculoskeletal podiatry gait asse…
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yesterday
New frontiers for Service Design - ..STBY...
RT : New frontiers for Service Design - ..STBY...

Excellent piece by
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yesterday
Twitter
I dreamed that the opposite of uncanny valley is things which look reassuringly alien — “canny hill”
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yesterday
(429) https://twitter.com/i/web/status/939805292996411393
In 2010 Crouch End was cut off because of jackknifed buses on Crouch End Hill, only reachable by the…
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yesterday
Twitter
Child: Mum, can computers do emails?

Me: Er. Um. What?

Child: Can they send emails?

Me (penny dropping): Like a…
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yesterday
When it comes to health, your community may be your superpower
RT : I talk about peer support lots then I find this brilliance from - please watch
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yesterday
(429) https://twitter.com/i/web/status/939678827189555200
I like the analogy (& this does feel a bit like an oil spill). Certainly seems like it: in am abunda…
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yesterday
(429) https://twitter.com/i/web/status/939620930979893248
I've added another 704 women of blockchain, tech and finance to replace the 500 crypto-dudes and 250 companies I di…
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2 days ago
(429) https://twitter.com/i/web/status/939594809869774848
We had an awesome time in Sheffield exploring how we measure and present the performance of end-to-end services. Ap…
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2 days ago
Twitter
Matt, if only for the suberb portraits 😊
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2 days ago
(429) https://twitter.com/wdangersmith/status/939525101317513216
“With the exception of the [] every procurement tool we have used has been awful” ...
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2 days ago
(429) https://twitter.com/i/web/status/939558019490250759
“as you introduce sensing into an organization you provide teams, and their POs, with information that may contradi…
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2 days ago
Twitter
I love that way of reframing it - the service has access needs, no…
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2 days ago
(429) https://twitter.com/AdamMGrant/status/939493949374390272/photo/1
Overconfidence is a product of ignorance. Doubt is a sign of developing expertise.
(I say this with 72% confidence)
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2 days ago
Twitter
Including a diverse range of participants in user research is a key step to b…
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2 days ago
Twitter
Adjusting your car seat in 1968.
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2 days ago
Twitter
You're right - a diverse team designs well for diversity. We're also addressi…
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2 days ago
Twitter
Important things i learnt: Value lived experience & diversity of thought. Do…
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2 days ago
Twitter
Wise words to go by! Need to do this too:

“Develop my own capability
Reflect and plan
Listen better
Influence mor…
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2 days ago
Twitter
My view is that the video & including Deaf/Blind/Disabled ppl in user research is a usefu…
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2 days ago
Reflections 6 months into my work at NHS Digital — part 2
I just published “Reflections 6 months into my work at NHS Digital — part 2”
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2 days ago
Twitter
RT : Head to this weekend for their 500 years of celebration!
Christmas  from twitter
2 days ago
(429) https://twitter.com/i/web/status/939407488385933312
And then the final batch of culling is to remove all companies and projects.

The PEOPLE I follow are now my Twitte…
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2 days ago
Twitter
I love this interview .. we shouldn't just focus on the tech industry, our issues are far bigger than tha…
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2 days ago
Twitter
Patreon write-up is completely fascinating:
a) confirms how icky I find ‘growth PMs’
b) they consider low achieve…
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2 days ago
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