26099
Twitter
Excellent. "Infecting non-tech teams with agile / open culture" is EXACTLY what…
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10 hours ago
Twitter
Great day of sharing and learning at my first with the fab folks. Congrats and thanks to all inv…
UKGC19  from twitter_favs
12 hours ago
Twitter
Sad thing is some of these stores are a few years shy of being as old as the company. Not a reason to ke…
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14 hours ago
Twitter
Unsurprising but nonetheless dispiriting gender balance in tech and digital
ukgc19  ukgc19s2r2  from twitter_favs
15 hours ago
Twitter
I feel the reality is that most things suppliers *think* are IP / differentiators really aren’t. Maybe a supplier m…
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15 hours ago
Twitter
Personally, I’m so pleased such a dedicated and talented team are working with - this is a great piece…
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17 hours ago
Mastodon
1884: "immigrant from Belarus with little money and poor English"

https:// marksintime.marksandspencer.co m/ms-history/timeline/art968

2019: "‘We have always had a Marks & Spencer here."

https://www. theguardian.com/business/2019/ jan/19/we-have-always-had-a-marks-spencer-here-its-very-sad
via:mastodon 
17 hours ago
Twitter
The Castle of Cagliostro is on Netflix right now (rare for a Miyazaki film). Get on it if you've not seen it.
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19 hours ago
Twitter
Thanks! We are trying to work in the open because part our lottery funding is abou…
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20 hours ago
Twitter
An important blog from a v special young woman who I admire so much! I’m sorry these things happened to you Molly b…
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20 hours ago
Twitter
User journey meeting with colleagues across London MH svs. Looking at the current ways people access IAPT and what…
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yesterday
Twitter
This is The Thing which 2012 me hoped would get fixed. It's not just been fixed, it's transformed. Huge props to th…
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yesterday
Twitter
There’s been lots of discussion elsewhere about the process itself here. I think companies need to be careful if se…
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yesterday
Twitter
Good reminder of doing the basics this week at the design away day.

We were designing for voice and using shiny te…
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yesterday
Twitter
Service design in these pages is mostly interaction design for services, that i…
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yesterday
Twitter
A brilliant example of how we are involving and listening to users of the NHS to help us design new digital patient…
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yesterday
Twitter
Depending on your level of experience, you might want to…
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yesterday
Twitter
is a single way to allow people to use one set of details to log in to all their services.…
digitalhealth  NHSlogin  from twitter_favs
yesterday
Twitter
Sorry to take this on a different angle. May I ask, are…
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yesterday
Twitter
Hardcore punk not punk punk. The hardcore DIY scene care about design, accessibility (making sure show…
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yesterday
Twitter
We ( ) are looking for a Service Designer. We are on our transformation journey and there are loads of meaty…
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yesterday
Twitter
Not going to make a habit of this, honest, but here's another list of people doing brilli…
FollowFriday  from twitter
yesterday
Twitter
Thanks Faye! Great to welcome and Board members to Leeds and showcase the p…
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yesterday
Twitter
Matsukoshi is oldest department store in world - was founded in 1673 selling kimonos. In 1683, founder Echigoya too…
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yesterday
Twitter
That’s the thing that asks me my favourite band every time I log on. It can’t seem to understand that…
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yesterday
Twitter
Alistair Walling welcones key leader's from To Leeds To hear about Leeds work on Digital Hea…
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yesterday
Twitter
Make things smaller, it makes things better.
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yesterday
Analysis of @neilgchurchill FOLLOWERS
Special thank you to my 67 new followers from UK., and more last week.
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yesterday
Twitter
Special thank you to my 67 new followers from UK., and more last week.
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yesterday
Twitter
Love the peril of error messages like this. WOULD YOU? Yes or No?
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yesterday
Mastodon
From leading gov digital transformation exemplar #1 to exemplary empathetic leadership of #OneTeamGov . Thank you Kit! Don’t ever reel yourself in https:// twitter.com/kitterati/status/1 085934829689032704
via:mastodon  oneteamgov 
yesterday
Twitter
From leading gov digital transformation exemplar to exemplary empathetic leadership of . Thank you Ki…
OneTeamGov  from twitter
yesterday
Twitter
Today someone I work with had an interview for a high profile job and the panel didn't buy into this agile stuff. S…
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2 days ago
Twitter
Recommended: Are patients actually benefitting from ‘integrated care’? An extraordinary data set from…
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2 days ago
Twitter
Reflection from conversations this week - critical workforce wellbeing and productivity interaction between the emb…
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2 days ago
Twitter
Terrific to meet 100+ members of the team working across NHS Digital & NHSE on advancing digital solutions in the N…
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2 days ago
Twitter
RT : Hallelujah! Who would have thought our NHS front-end library () would be referenced alongsid…
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2 days ago
Twitter
One day, when I retrain as a developer, I'll be able to contribute to this work. In the meantime I'll quietly enjoy…
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2 days ago
Twitter
I'm low-key obsessed with the letters pages in old computer magazines. This one is particularly special.
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2 days ago
Twitter
When you’ve had a soul crushing 😣 day but then you get invited to a session of colleagues validating assumptions wi…
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2 days ago
Twitter
We had a staff meeting today... one of our ace lady staff afterwards told me she was nervous...it was the first mee…
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2 days ago
Twitter
My dog says hello to you all. She’s a good dog
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2 days ago
Twitter
frontend v0.8.0:

autocomplete:…
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2 days ago
Twitter
Today we removed the jQuery requirement from frontend library, reducing our Javascript bund…
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2 days ago
An Introduction to Modern Agile
I really love the concept of modern agile - I can buy into this for healthcare !
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2 days ago
Twitter
What a day! Breakfast meet about the challenges of systemic change with . Then a future-focussed…
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2 days ago
Twitter
Design profession meetup - hacking healthcare with VUI....
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2 days ago
Twitter
Great point, we should be designing new service models, not just automating existing bureaucracy, as we transform p…
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2 days ago
Twitter
It is probably a derivative of BPR - business process redesign
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2 days ago
Twitter
Interesting discussion as part of panel on digital inclusion this morning. We spend a lot of time assisting people…
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2 days ago
Twitter
Death to features! Focus on the touchpoints!

Digging deeper into designing for moments, and how a brand can better…
from twitter_favs
2 days ago
Twitter
Is it “you have short legs”?
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2 days ago
Twitter
Hosting today for their Design Profession Away Day 'Designing for voice" here at Hippo Digital.…
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2 days ago
Twitter
Who is the considerer? What criteria drives the ‘cons…
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2 days ago
Twitter
I’m interested in the culture/climate that led to this…
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2 days ago
Twitter
Interesting. Provider and user is one possible confi…
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2 days ago
Twitter
On the other hand, it’s 2019 and people’s expectatio…
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2 days ago
Twitter
When I’m thinking about applying asset-based thinking to service design at NHS Digital/…
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2 days ago
Twitter
My own take (and I think also that of but please cor…
from twitter
2 days ago
Twitter
They kind of fall into my “service design in the operational sense” group, but without…
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2 days ago
Twitter
There is much noble work to be done in supporting those people and coaching them in met…
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2 days ago
Twitter
I'm increasingly interested in a 4th type: service design methods stumbled upon by p…
from twitter
2 days ago
Twitter
Pinching from here but I think there are 3 types of service design in NHS. (1) the service…
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2 days ago
Twitter
Service (re)design as a way of resisting transformation from bio-medical, deficit based illness manageme…
from twitter_favs
2 days ago
Mastodon
On NHS jobs site this morning (https://www. jobs.nhs.uk/ ):

Jobs adverts mentioning "service redesign": 106

Jobs adverts mentioning "service design": 0

Vacancy titles containing the word "designer": 0
via:mastodon 
2 days ago
NHS Jobs - Candidate Homepage
On NHS jobs site this morning ():
Jobs adverts mentioning "service redesign": 106
Jobs adver…
from twitter
2 days ago
Twitter
On NHS jobs site this morning ():
Jobs adverts mentioning "service redesign": 106
Jobs adver…
from twitter
2 days ago
Twitter
My feeling is that it can help mark a need to shift significantly. But I prefer service design. I'm pa…
from twitter_favs
2 days ago
Twitter
I've always been concerned about the term service 'redesign' too as it also implies that a service was designed in…
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2 days ago
Twitter
“Almost 90% of the cyber-skills workforce worldwide is male.” Good to see ⁦⁩ working to redress the balance.…
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2 days ago
Twitter
I really liked 's article -> Jargon often leads to us thinking and t…
from twitter_favs
3 days ago
Twitter
observation
* vague is easy
* prescriptive is easy
* being crystal clear w/o being prescriptive is hard

Leaders of…
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3 days ago
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