jonerp + transformation   216

Avis vs. Hertz: A Tale of Two Digital Transformations
"In the case of Avis, they used technology to create customer experience innovations that led to things like networked cars that automatically tracked car location, mileage, and maintenance needs. Innovations like this also reduce costs. So rather than forcing technology into their organization as Hertz appeared to, Avis surgically pinpointed where technology could best enhance the customer experience."
digital  strategy  erp  failures  avis  best  transformation  implementation  failure  hertz 
7 weeks ago by jonerp
Why Customer Experience Should Dictate Your Digital Transformation
"There seems to be a common theme emerging from these more recent failures: lack of focus on the customer experience. Instead of using this as the foundation for the implementation, executives and project teams at these failures seem to be deferring too much to the technology and their system integrators."
digital  strategy  erp  implementations  avoid  failure  transformation  initiatives  success  failures  implementation  haribo  lessons  from  the  national  grid  v.  wipro  sap  lawsuit 
june 2019 by jonerp
CEOs and CFOs Held Accountable for Digital Transformation Failures: Revlon Joins the Ranks
"In recent years, CEOs and CFOs are being held to greater account for the financial, operating, and brand damage that is being delivered by poorly..."
digital  transformation  agile  audit  tranformation  erp  failed  projects  implementation  hertz  icl  procurement  rfp  si's 
may 2019 by jonerp
Event Report: FinancialForce.com Doubles Down On Customer-Centric ERP #FFCommLive19
"Accounting and finance continue march towards feature parity with legacy ERP vendors. Key enhancements in the past year included allocations on a proportional basis, collections Workspace V1, configurable e-mail reminders, financial reporting and analytics. New capabilities will include e-Payment integration, more workspaces, prepaid expense, bank recon enhancements, Auto-FX rate and rate type, improved reporting powered by Einstein, and as of date aging powered by Einstein."
@rwang0  2013  2019  accounting  ai  apps  strategy  artificial  intelligence  business  transformation  cdo  ceo  chief  data  officer  digital 
may 2019 by jonerp
Digital Transformation: The Art of the Possible?
"At the other end of the spectrum are companies that appear happy to limit their ambitions to computerizing their quill pens. By and large, they are happy with their existing system because over the years they have adapted to its short-comings, and the workarounds that they were compelled to develop now seem so natural that those same workarounds are ‘must haves’ when looking for replacement systems."
digital  strategy  transformation  erp  implementation  national  grid  v.  wipro  sap  lawsuit  failure  at  lidl  implementations 
may 2019 by jonerp
Big Idea: Extreme Capitalism And The Dawn Of Digital Duopolies
"How could this happen despite the rhetoric and dire warnings? At precisely the wrong time, when they should have stepped up to invest to defend against this threat, most leaders pulled back to harvest. Even worse, most organization’s shareholders bet against them by stripping away their ability to invest and innovate for the long run with stock buy backs, share dividends, and a plethora of mergers and acquisitions."
@rwang0  2019  alliances  apps  strategy  artificial  intelligence  big  ideas  business  transformation  ceo  chief  customer  officer  data  digital  executive 
may 2019 by jonerp
Enterprise hits and misses – AI’s diversity problem is scrutinized, digital transformation is defined
"This week - fresh data on AI's diversity problem and: does machine learning have a performance problem? Buzzwords get decoded, from edge clouds to digital transformation. Your whiffs include SEO link panhandling with... Tony Robbins?"
digital  transformation  -  frictionless  enterprise  diversity  future  of  work  hits  and  misses  machine  intelligence  ai 
april 2019 by jonerp
Reframing the Digital Transformation conversation in 5 steps
"Unless you are a digital native startup, your digital transformation will most likely be a complex series of incremental and strategic initiatives that fundamentally change the company over time. To get employees, customers, and investors on board, leadership needs to communicate the big idea—the “why” of what you are trying to achieve by reinventing your business. Start thinking about the principles of story telling. Start thinking in terms of the visual tools and communication processes you are going to use get the whole company as well as your partner and supplier ecosystem on board."
trends  &  concepts  #techerati  digital  disruption  transformation  strategy  events  leadership  storytelling 
april 2019 by jonerp
Why does G Suite keep kicking into Microsoft’s goal post? #googlenext19
"The tragedy in all of this is that Google does have the best capabilities, the best real-time interplay and the absolute best NLP in the market. All sitting atop GCP which remains the best-kept secret on Planet Enterprise. Thanks in part to GCP and in part to the genius of Kahuna co-founder and CTO Jacob Taylor and his team, at Kahuna we on-boarded 80 million consumers in a single day, with zero dev ops support.

And yet, Google misses the forest for the trees by deploying these maddingly sophisticated resources only towards improving the “how”, vs re-imagining the “what”."
featured  posts  technology  software  collaborative  organizations  digital  transformation  enterprise  and  social  sofware  google  next  2019  goognext19 
april 2019 by jonerp
Why does G Suite keep kicking into Microsoft’s goal post? #GoogleCloudNext19
"The tragedy in all of this is that Google does have the best capabilities, the best real-time interplay and the absolute best NLP in the market. All sitting atop GCP which remains the best-kept secret on Planet Enterprise. Thanks in part to GCP and in part to the genius of Kahuna co-founder and CTO Jacob Taylor and his team, at Kahuna we on-boarded 80 million consumers in a single day, with zero dev ops support.

And yet, Google misses the forest for the trees by deploying these maddingly sophisticated resources only towards improving the “how”, vs re-imagining the “what”."
collaborative  organizations  digital  transformation  enterprise  and  social  sofware  google  next  2019  goognext19 
april 2019 by jonerp
How MercadoLibre built a learning culture to keep up with its growth – an SAP SuccessFactors story
"Exponential growth might seem appealing, but it can pose a huge challenge to an HR team. Here's what MercadoLibre did to bring culture and tech together - and how they work with SAP SuccessFactors to grow and manage that talent."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  hcm  the  future  of  work  talent  management 
april 2019 by jonerp
Planning a Digital Transformation: Perspectives from the User Community
"We’re still not using the system: One of the most common measures for success versus failure is system work arounds. If a majority or even reasonable percentage of people are still using old processes or creating their own spreadsheets, this is an indication of a lack of change management. There needs to be measures in place to test new processes and system adoption, as well as proper communication, training and alignment from the start."
digital  strategy  organizational  change  management  common  myths  transformation  erp  management:  the  #1  key  to  success  missing  pieces  of  your  plan 
april 2019 by jonerp
Enterprise hits and misses – AI bias is political, and digital is impactful
"In this slightly abbreviated, "Take a tarmac breather, Jon!", AI ethics faces political realities. A new book shows us how to be digital with impact, and developers get modern. Your whiffs include new PR misadventures, and one more snarky goodbye to Google+."
content  marketing  digital  transformation  -  frictionless  enterprise  hits  and  misses  machine  intelligence  ai 
april 2019 by jonerp
Digital With Impact – Brian Sommer’s opus for the 21st century enterprise
"Brian Sommer's Digital With Impact is not a soft read. For many it might be a wakeup call, for others, it may be depressing. But for those ready to take action, it's a goldmine."
cloud  erp  financials  and  supply  chain  collaboration  sharing  digital  productivity  enterprise  in  the  real  world  transformation  -  frictionless  future  of  work 
april 2019 by jonerp
The Trojan Horse Approach to Organizational Change Management
"Too many organizational change consultants put themselves into a change management box and don’t know how to effectively relate to the other components of digital transformation. They simply get their PROSCI certification, manage activities around “communications,” “awareness,” and other nebulous things, but fail to integrate change into the organization.

Worse yet, these change consultants fail to understand business operations, supply chains, industry trends, company strategies, and other components of integrated change."
digital  strategy  organizational  change  management  common  myths  transformation  managing  microsoft  dynamics  expert  witness  sap  failure  at  lidl 
april 2019 by jonerp
Vendors aren’t helping us to build agile HR, says Deutsche Telekom exec
"How do you build agile HR in an established enterprise like Deutsche Telekom? Lessons learned include, enterprise HCM vendors aren't helping"
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  mobile 
march 2019 by jonerp
Adobe Summit 2019 – how Avianca Airlines is facing the transformation challenge
"With all the hype around customer experience at Adobe Summit, it's time to put it to the test. Here's what I learned from the CTO of Adobe customer Avianca Airlines about their ambitious transformation project."
crm  and  customer  experience  digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
march 2019 by jonerp
Adobe Summit 2019 analysis – CX hype is countered by Chegg’s digital turnaround story
"The CX hype at Adobe Summit day one was no surprise. Adobe countered that hype by featuring customers making digital moves - none more persuasive than Chegg. Here's my day one analysis."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
march 2019 by jonerp
Enterprise hits and misses – HR takes on AI, and machine learning raises the enterprise security stakes
"This week - A big change in tone for HR and AI. Debate - are AI and machine learning assets to enterprise security? And: the unknown unknowns of digital transformation. Your whiffs include highly personalized LinkedIn job offers."
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  hits  misses  iot  robotics  ai  machine  intelligence  security 
march 2019 by jonerp
Oracle MCX 2019 – Blue Cross Blue Shield of Michigan shares why moving to the cloud is just one part of business transformation
"I've done plenty of stories on moving legacy systems to the cloud. But at Oracle Modern CX 2019, I dug into a story of a deeper transformation. Here's how Jac Amerell of Blue Cross Blue Shield Michigan earned buy-in for change - and the business case to fund it."
digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
march 2019 by jonerp
AI and digital must put people back at the center of work – Unleash19
"As enterprises adopt AI and pursue digital transformation, people still have a central role, say speakers at this week's Unleash London event"
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  machine  intelligence  ai  use  cases 
march 2019 by jonerp
Enterprise hits and misses – CIOs take the digital plunge, but digital transformation needs buy-in
"This week - CIOs get serious about digital, but questions about the ROI of digital transformation persist. Plus: the open source powder keg and "everything" as a service. Blockchains need some blocksplaining. Your whiffs include privacy meltdowns."
digital  enterprise  in  the  real  world  transformation  -  frictionless  hits  and  misses 
march 2019 by jonerp
Ready for Everything-as-a-Service? 5 things you need to know
"What happens when servitization of products meets productization of services? Phil Wainewright meets FinancialForce CEO Tod Nielsen in the XaaS zone"
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  professional  services  xaas 
march 2019 by jonerp
Reframing the Digital Transformation conversation in 5 steps
"You need a plan to integrate your digital transformation project so that it works with your legacy systems. Your plan should draw on agile thinking while still satisfying the financial demands of the C-suite. Think in terms of short time scales and multiple iterations. Don’t fear experimentation or failure"
#techerati  digital  transformation  strategy  events  leadership  disruption  storytelling 
march 2019 by jonerp
Is digital transformation sticking to the wall, or losing its meaning? Debating digital data with Brian Solis
"Brian Solis is a good sport with interesting data. That's the ingredients for a fresh back-and-forth on the merits of digital transformation. Here's what The Altimeter Group has learned about how digital change happens, and the obstacles in the way."
analytics  planning  and  data  analysis  crm  customer  experience  digital  transformation  -  frictionless  enterprise 
march 2019 by jonerp
Modeling humans for personalized medicine – a prescription for trouble?
"Digital Twin technology for modeling individual people, or “personalized medicine,” is a concept for simulating the whole."
healthcare  transformation  iot  robotics  and  ai  machine  intelligence 
march 2019 by jonerp
SAP restructures as it sets long term ambitions while meeting Q4 FY2018 expectations
"SAP announced an ambitious target for cloud earnings by 2023 as it sets to take an estimated €800-950 million restructuring hit, hits Q4 expectations."
cloud  erp  financials  and  supply  chain  crm  customer  experience  digital  transformation  -  frictionless  enterprise  earnings  reports 
january 2019 by jonerp
Zoho CEO – Amazon is coming to enterprise software
"Cloud application vendor Zoho believes enterprise software prices are set to fall as Amazon enters the market and says it's ready to take on the newcomer"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  transformation  frictionless  enterprise 
january 2019 by jonerp
Change as a discipline – how Accumold excels at data-driven manufacturing with IQMS
"Transformation is perceived as a huge project that pushes against cultural norms. But for micro molding pioneer Accumold, change has always been a constant. Here's how they've harnessed data to fuel their growth - and how they were in on IoT before the buzzword existed."
digital  enterprise  in  the  real  world  transformation  -  frictionless  internet  of  things  use  cases  manufacturing 
january 2019 by jonerp
Event Report: #WEF19 #Davos2019 Globalization 4.0 Under Fire As Global Leaders Fail The Populace
"While noble in intent, the forum drives deep discussion among its members. The research into political, societal, economic, and technology issues have raised public awareness. Despite the number of world leaders, business executives, non-profit pioneers, and other change agents, few major initiatives move from concept to commercialization and impact the general populace. Hence, many skeptics continue to criticize the WEF efforts."
@rwang0  2019  alliances  apps  strategy  artificial  intelligence  business  transformation  ceo  chief  customer  officer  data  digital  executive  financial 
january 2019 by jonerp
When is it Time to Say Goodbye to Accenture, Deloitte, IBM or KPMG?
"Here are a few signs to look for:

You are in deployment mode and your cost per day for ERP consultants is greater than 15% of the rate you would pay for a solid independent
The SI’s team lacks experience and you are spending more time developing their talent than your own
You need fresh ideas to solve new problems and the SI team you hired is not qualified
Your SI is attempting to spread its influence well beyond your program without your direction"
system  integrators  accenture  business  transformation  contract  negotiations  deloitte  ibm  it  cost  reduction  project  implementation  kpmg  governance  integrator 
january 2019 by jonerp
Exclusive – IQMS’ CEO on why IQMS was acquired by Dassault Systèmes – and what’s next
"The acquisition of IQMS by Dassault Systèmes was more evidence of the resurgence in midmarket manufacturing. But why Dassault Systèmes? And what concerns did customers raise? Here's what IQMS' CEO had to say."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  manufacturing 
december 2018 by jonerp
Enterprise hits and misses – Amazon re:Invents (without Oracle), cloud HR faces transformation
"This week: Amazon gloats at re:Invent, but is there a day of reckoning ahead? Plus: digital transformation gets a real world gut check. As always, your best-of-web picks and whiffs."
cloud  platforms  -  infrastructure  and  architecture  digital  transformation  frictionless  enterprise  hits  misses 
december 2018 by jonerp
Digital transformation is for life, not just for go-live
"The full force of digital transformation takes most enterprises by surprise and adjusting to continuous, ongoing change is one of the first requirements."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  hcm  the  future  of  work  it  service  management 
december 2018 by jonerp
The Costly, Damaging, and Futile Myth of Business & IT Alignment Replacing nonsensical ‘business and IT alignment’ with a newer, better environment
"Now is the ideal time to partition business and IT in such a fashion. The emerging viability of what has been somewhat arbitrarily grouped into ‘digital transformation’ assets (Big Data, Machine Learning, Internet-of-Things and Analytics) can only be successfully adopted by an organization with an efficient and credible foundation of integrated business applications. With business stakeholders firmly at the wheel, such efficiency and credibility are more easily achieved than through an alignment effort that has been a dismal failure since the days of manual typewriters, hi-fis, black & white television, and rotary telephones."
business  requirements  it  alignment  cio  role  digital  transformation  disruption  enterprise  applications  functional  design  internet-of-things  iot  of 
november 2018 by jonerp
Is SAP More Flexible Than You Think?
"While some customers may have constructive criticism for SAP related to Indirect or Digital Access, it is often important to take a step back"
sap  contract  negotiations  s  4  hana  transformation  4hana 
november 2018 by jonerp
Could the new kingmakers turn us into puppets?
"Developers as the new kingmakers is now an established meme. But they should not be the arbiters of what is ethical programming. That debate has to be much wider."
devops  nosql  and  the  open  source  stack  digital  transformation  -  frictionless  enterprise  governing  identity  privacy  security  ethics 
november 2018 by jonerp
Parkinson’s UK takes battle for a cure to the cloud with Snowflake Computing
"Director of Digital Transformation Julie Dodd believes that a joined-up data approach could hold the key to tackling the neurodegenerative illness once and for all."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  future  of  work  productivity 
november 2018 by jonerp
Former Coca-Cola CIO reveals the recipe for AWS transformation
"Former Coca-Cola CIO Miriam McLemore tells AWS audience how process and culture change were key elements of its cloud transformation."
cloud  platforms  -  infrastructure  and  architecture  digital  enterprise  in  the  real  world  transformation  frictionless 
november 2018 by jonerp
Is Your SAP S/4HANA Transformation Strategy Holistic or Full of Holes?
"As 2025 approaches, many companies are developing their S/4HANA transformation strategies through self-education, battle-scarred peers, and interactions with SAP"
sap  cloud  indirect  access  s  4  hana  transformation  4hana 
october 2018 by jonerp
McKinsey: time to rethink Agile in complex digital environments
"In a recent analysis of Agile companies, Federico Berruti, Geet Chandratre, and Zaid Rab, all with McKinsey, state there are many complications when attempting to apply Agile methodologies to digital settings, from immature technology to the fact that "with thousands of processes involving tens of thousands of employees, organizations find it difficult to build workable road maps for large-scale automation." Add to this the changes AI and automation bring to employees' jobs, which further gums up the works. Scrum, with its emphasis on chunking work into smaller components, scrum masters, and process ownership, also falls flat when scaling automated approaches that suck in diverse portions of the enterprise. methodology."
digital  transformation 
october 2018 by jonerp
Infor thru the stages- what’s the next phase?
"t’s been interesting to watch Infor’s transformation over the last few years. How can a company with so many product lines modernize them all, migrate users to the cloud and position these firms for a more digital future? Here’s the progress report that’s been eight years in the making."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  transformation  -  frictionless  enterprise  internet  of  things  machine  intelligence  ai  robotics 
october 2018 by jonerp
Book review – Dreams and Details, Jim Snabe’s insights into SAP’s business transformation
"Jim Snabe, former co-CEO SAP, board chair Maersk and vice chair Siemens along with Danish national volleyball coach Mikael Trolle offer a model for business transformation. Does it success?"
collaboration  sharing  and  digital  productivity  transformation  -  frictionless  enterprise 
september 2018 by jonerp
Four SMB views on why you need a fast-moving business system
"Agility, speed and a fast-moving business system are key to SMB success, according to four Zoho customers who spoke at an event in London this week"
collaboration  sharing  and  digital  productivity  crm  customer  experience  transformation  -  frictionless  enterprise  use  cases 
september 2018 by jonerp
SuccessConnect 2018 – well-being at work isn’t fluffy; it’s the future we should be pushing for
"We ignore the issue of well-being at work at our own peril. SuccessConnect 2018 brought this conversation into focus. Here's the questions I posed to SAP, and the plans for SuccessFactors' Work-Life solution."
analytics  planning  and  data  analysis  future  of  work  hcm  the  digital  healthcare  transformation  talent  management 
september 2018 by jonerp
How Medivis plans to use augmented reality and AI to change medicine
"Typically I don't write about how cool augmented reality and AI are. But the experts at Medivis think they can change healthcare with these technologies - and the help of partners like Paperspace."
digital  enterprise  in  the  real  world  healthcare  transformation  machine  intelligence  and  ai  use  cases  augmented  reality 
september 2018 by jonerp
The Blockchain Paradox – or why we can’t agree on anything
"The hype over the blockchain has created the Blockchain Paradox. I explain how this manifests, what it means and where it goes."
digital  transformation  -  frictionless  enterprise  blockchain 
september 2018 by jonerp
Stephen Kelly ousted as Sage CEO after dismal results and faltering transformation
"Stephen Kelly has made an abrupt exit as CEO of Sage. What's going on and what happens next. We cast the runes."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  machine  intelligence  ai 
august 2018 by jonerp
The pressure's on: digital transformation seen as a make-or-break proposition for IT managers
"Are IT careers at stake with digital transformation? With the deluge of articles, seminars and analyst briefs on the glories of digital transformation, it's understandable why business leaders would be leaning really hard on their IT people to make things happen. And the pressure is on -- a recent survey finds 83 percent of IT leaders fear they actually could be fired if their digital transformation efforts fail. "
digital  transformation 
august 2018 by jonerp
AstraZeneca reveals the data engine behind their cloudy business transformation – a Talend use case
"Too often, use cases from tech vendors focus solely on the tech results. But at Talend Connect, the AstraZeneca team told a very different story. It's about business collaboration and trust, not just data quality and scale.?
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
august 2018 by jonerp
Cloud ERP success requires more than a go-live – the debate continues
"My piece on extracting value from cloud ERP generated some tough questions from readers. Here's the top issued raised - and my responses."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  transformation  frictionless  enterprise 
august 2018 by jonerp
The tech project survival guide
"With high profile tech project failures featuring prominently, it's time to dust off your survival guide."
collaboration  sharing  and  digital  productivity  transformation  -  frictionless  enterprise  hcm  the  future  of  work 
august 2018 by jonerp
We need to talk about organizational change management
"Unless we put people at the center of change management projects then we're doomed to fail in our digital efforts. It's uncomfortable but it's a topic that has to be faced once and for all."
digital  transformation  -  frictionless  enterprise  future  of  work  talent  management 
august 2018 by jonerp
Mastercard going digital? Table stakes. Finding new markets? Priceless
"Payment network Mastercard sees digital transformation as an opportunity to explore new technology-enabled channels and find new markets."
digital  transformation  -  frictionless  enterprise  financial  services  and  fintech  use  cases 
august 2018 by jonerp
The boy stood on the burning deck – M&S troubles go on
"M&S is a 'burning platform' says chairman Archie Norman - but can the ship be saved?"
digital  transformation  -  frictionless  enterprise  retail  e-commerce  and  the  omni-channel 
july 2018 by jonerp
Are peer review sites impacting the large enterprise buyer? TrustRadius says yes
"The impact of peer review sites on B2B buyers is no longer debatable. But does that influence extend to the large enterprise? And is it fair to compare the role of analysts to the Kardashians? Those were some of the items I debated with the TrustRadius team."
crm  and  customer  experience  digital  transformation  -  frictionless  enterprise  user 
july 2018 by jonerp
Enterprise hits and misses – fighting through digital nightmares; IT does matter after all
"This week - fighting through digital nightmares, and overcoming bad legacy projects. Plus: turns out IT matters after all - but was Nicholas Carr wrong? DevOps is about culture, and Salesforce gets a cloudy report card. Whiffs run from silly to serious."
digital  skills  and  training  transformation  -  frictionless  enterprise  hits  misses  the  new  professional  it  as  a  service 
july 2018 by jonerp
McKinsey – the digital skills gap will get worse as cognitive automation intensifies
"The IT skills shortage is a topic notorious for the inflation of hot air. But there is plenty to digest in a new McKinsey report on the impact of automation. The data prompts a digital skills wake up call - but are we up to the task?"
digital  skills  and  training  transformation  -  frictionless  enterprise  hcm  the  future  of  work  new  professional  it  as  a  service 
july 2018 by jonerp
8 ways to wake up from the digital nightmare and succeed
"Going digital is tough and yet there are ways to do so. It means taking bold steps. Are you willing to do so?"
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  xaas 
july 2018 by jonerp
Beyond Sapphire Now – DSAG on how SAP licensing must evolve
"SAP licensing and indirect access took a back seat at Sapphire Now. But as Andreas Oczko of DSAG explains, this is far from over. In this diginomica exclusive from Orlando, Oczko gave his view on SAP's document pricing announcements - and what needs to happen next."
digital  enterprise  in  the  real  world  transformation  -  frictionless  governing  identity  privacy  and  security 
june 2018 by jonerp
Provoking the Industry to Move Past Incrementalism - by @lcecere #scm
"Today, we find ourselves in a hype cycle. Instead of pushing innovation forward, I see companies using the term “digital” as a path for IT spending. It becomes a means to finish projects. The focus is on digitization—automating today’s processes—versus rethinking process excellence based on the art of the possible."
market-driven  value  chains  metrics  that  matter  new  technologies  apparel  chemical  digital  transformation  incrementality  jda  oracle  sap 
june 2018 by jonerp
Can IT finally deliver innovation without busting its own budget? Docker’s CEO says yes.
"Industry watchers were surprised to see Steve Singh, formerly of Concur and SAP, take the CEO mantle at Docker. But as Singh explained during our sit down at Talend Connect, he couldn't pass up the chance to fundamentally change how apps are built and delivered."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  digital  transformation  frictionless  enterprise 
may 2018 by jonerp
The I in AI is dumb leading to incrementalism not transformation
"A plethora of conflated terms - AI, ML, DL along with transformation are not helping decision-makers to chart a path to build more efficient and effective business models. Time to step back."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  future  of  work  governing  identity  privacy  security  machine  intelligence  ai  deep  learning  dl  ml 
may 2018 by jonerp
The digital skills imperative – RPA and services leaders weigh in
"Without the right talent, digital transformation is a non-starter. But you can't approach digital skills like a checkmark in a box. To unravel that riddle, here's the views of top services and RPA leaders from a spring HfS event."
digital  skills  and  training  transformation  -  frictionless  enterprise  the  new  professional  it  as  a  service 
may 2018 by jonerp
Time to get your digital mojo together – right? How?
"HfS is on the One Office warpath once again. This report provides useful pointers to the best and worst in what passes for digital transformation. But it's not without critique."
digital  transformation  -  frictionless  enterprise  xaas 
may 2018 by jonerp
Designing the Digital Workplace for the End-to-End Employee Experience
"Thus I still see many too many workers that in their day-to-day jobs still have to focus on spending much of their time feeding their work systems manually, via import/export and numerous other means, cobbling together an ad hoc experience across dozens of apps, just to prepare to begin their jobs for the day, instead of focusing on the more strategic higher-order knowledge work at hand."
featured  posts  trends  &  concepts  digital  experience  transformation  workplace  the  enterprise  future  of  work 
may 2018 by jonerp
How Volac is milking its way to connected manufacturing with IFS ERP
"Whether you're a dairy farm or an automaker, manufacturing is changing. At IFS World 2018, Volac shared the impact of manufacturing ERP. We also talked about IoT - and Volac's moves towards connected manufacturing."
digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
may 2018 by jonerp
Monday’s Musings: Seven Common Failures Plague Board Room Strategy In Digital Transformation
"Laggard market perception cascades failure and customer disillusionment. Declining brands and organizations in laggard industries stripped of brand equity enter an era of negative market perception. Instead of redefining the mission and purpose with new business models, orgs often take a short cut of branding without substance. Seen as devoid of innovation with a commoditized non-differentiated offering, every stakeholder from employee, customer, partner, supplier, and investor lowers expectations of success. The result – leaders who focus on short term gain, declining employee morale, lack of interest by investors, and lower quality from suppliers. Partners lose interest in creating co-innovation and co-creation ecosystems with laggards. Customers no longer find an affinity for a brand that has sold its soul and will not pay for premium pricing when they no longer see value."
"Laggard  market  perception  cascades  failure  and  customer  disillusionment.  Declining  brands  organizations  in  laggard  industries  stripped  of  brand  equity  enter  an  era  negative  perception.  Instead  redefining  the  mission  purpose  with  new  business  models  orgs  often  take  a  short  cut  branding  without  substance.  Seen  as  devoid  innovation  commoditized  non-differentiated  offering  every  stakeholder  from  employee  partner  supplier  investor  lowers  expectations  success.  result    leaders  who  focus  on  term  gain  morale  lack  interest  by  investors  lower  quality  suppliers.  Partners  lose  creating  co-innovation  co-creation  ecosystems  laggards.  Customers  no  longer  find  affinity  for  that  has  sold  its  soul  will  not  pay  premium  pricing  when  they  see  value.2018  apps  strategy  best  practices  board  room  boardroom  priorities  promises  transformation  c-suite  cdo  ceo 
may 2018 by jonerp
Rip and replace your RDBMS? No – build cloud apps instead. A chat with DataStax CEO Billy Bosworth
""Rip and replace your RDBMS" might make for a sexy headline, But DataStax CEO Billy Bosworth has a different agenda. Here's an update on DataStax's own CX shift - and how their customers build "right now" cloud apps."
crm  and  customer  experience  devops  nosql  the  open  source  stack  digital  transformation  -  frictionless  enterprise 
may 2018 by jonerp
EPM in action – the Anaplan and Anaplan Hub update
"The EPM market is in growth mode, and so is Anaplan. But with a new leadership team, new partners and a changing revenue mix, there's a lot to consider. Brian Sommer shares his Anaplan Hub takeaways."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
april 2018 by jonerp
SAP addresses the questions on its licensing and auditing news – an influencer event analysis - by @jonerp
"Hot on the heels of SAP's major licensing and audit announcements, a group of analysts and influencers found ourselves in New York City with the chance to press the issue in person. Here's my analysis - but grab a beverage and a comfy chair first."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
april 2018 by jonerp
The missing word that adds new meaning to the definition of XaaS
"When the definition of XaaS, or Everything-as-a-Service, focuses on moving IT to the cloud, it overlooks the disruptive effect of being digitally connected"
cloud  platforms  -  infrastructure  and  architecture  digital  transformation  frictionless  enterprise  it  service  management 
april 2018 by jonerp
8 Questions to Evaluate the Resiliency of a Digital Transformation Program
"One of the most common “outs” for a systems integrator on a fixed price contract is that the users were not ready to accept the system. The bottom line is that users can’t be blamed if they don’t know what is coming. PMO’s should be collaborating with line management to secure resources for data preparation, testing, training, support, and implementation. PMO’s should also be proactively engaging legacy application support teams to secure resources for the same demands."
digital  transformation  system  integrators  uncategorized  erp 
march 2018 by jonerp
Robotic process automation practitioners share sixteen hard-won lessons
"The robotic process automation experts at HfS FORA New York City had field lessons galore, and were eager to share. Here's my compilation of the most important RPA project tips and benefits I heard."
digital  skills  and  training  transformation  -  frictionless  enterprise  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
march 2018 by jonerp
Finance and healthcare tower as Salesforce officially breaks $10 billion run rate - by @whostu
"Salesforce formally broke through its $10 billion revenue goal yesterday with financial services, healthcare and the EMEA region standing out as highlights."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  digital  content  marketing  financial  services  fintech  healthcare  transformation  iot  robotics  ai 
march 2018 by jonerp
Beware the AI risks of over-automation and hyper convenience - by @krmarko
"Maybe the biggest AI risks are to do with people becoming complacent as a result of over-automation and hyper convenience"
digital  transformation  -  frictionless  enterprise  future  of  work  iot  robotics  and  ai  machine  intelligence 
february 2018 by jonerp
An IoT-driven economy requires technology-empowered firstline workers - by @joemckendrick
"With the rise of the Internet of Things and associated artificial intelligence, it's more important than ever that firstline workers receive the training, support and technology tools they need to deliver on meeting their customers' needs. Manufacturers, in particular, are seeing a dramatic shift in their business models, with more revenue coming from aftermarket service and support, especially as they develop the ability to monitor products and run analytics for predictive maintenance."
digital  transformation 
february 2018 by jonerp
Understanding the factors contributing to successfully traversing business model disruption - by @denispombriant
"The holy grail of business model sustainability can no longer depend on past success. Here are factors that will help in transitioning to the new normal."
digital  transformation  -  frictionless  enterprise 
february 2018 by jonerp
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