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Thought-provoking thread on Facebook/YouTube content moderation
Extremely thought-provoking thread on the horrors of Facebook/YouTube content moderation, from Andrew Strait:
My time doing this work convinced me there is no ultimate mitigation measure for the mental harm it causes. Automation is not a silver bullet - it requires massive labeled data sets by moderators on a continuing basis to ensure accuracy and proper model fit.

There are steps to make this process less worse, but IMO it all comes back to a basic question - what technologies are worth the incredible human suffering and cost that moderators will inevitably experience? Is image search worth it? Is YouTube? Is Facebook?

I don't have an answer. But these platforms create the need for this kind of horrific work and that must be considered at the forefront of design and deployment of any platform, not as an afterthought.
horror  moderation  youtube  facebook  video  content  mental-health  andrew-strait  image-search  images  labelling  google 
20 days ago by jm

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