jm + hawaii   2

Actual screenshot of the broken UX of the Hawaii ballistic missile alert system
"This is the screen that set off the ballistic missile alert on Saturday. The operator clicked the PACOM (CDW) State Only link. The drill link is the one that was supposed to be clicked."


This is terrible, terrible UX.
ux  ui  hawaii  alerting  alerts  testing  safety  fail 
january 2018 by jm
The likely user interface which led to Hawaii's false-alarm incoming-ballistic-missile alert on Saturday 2018-01-13
@supersat on Twitter:

"In case you're curious what Hawaii's EAS/WEA interface looks like, I believe it's similar to this. Hypothesis: they test their EAS authorization codes at the beginning of each shift and selected the wrong option."

This is absolutely classic enterprisey, government-standard web UX -- a dropdown template selection and an easily-misclicked pair of tickboxes to choose test or live mode.
testing  ux  user-interfaces  fail  eas  hawaii  false-alarms  alerts  nuclear  early-warning  human-error 
january 2018 by jm

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