jm + deliveroo   1

Algorithmic management as the new Taylorism
'its legacy can be seen in factories, call centres and warehouses today, although new technology has taken the place of Taylor’s instruction cards and stopwatches. Many warehouse workers for companies such as Amazon use handheld devices that give them step-by-step instructions on where to walk and what to pick from the shelves when they get there, all the while measuring their “pick rate” in real time. For Jeremias Prassl, a law professor at Oxford university, the algorithmic management techniques of Uber and Deliveroo are Taylorism 2.0. “Algorithms are providing a degree of control and oversight that even the most hardened Taylorists could never have dreamt of,” he says.'
algorithms  labour  work  labor  taylorism  management  silicon-valley  tech  deliveroo  uber  piece-work 
september 2016 by jm

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