jm + admin   2

Revealed: Facebook exposed identities of moderators to suspected terrorists | Technology | The Guardian
Oh man, this is awful. Poor guy. And this should have been there right from the start:
The moderator said that when he started, he was given just two weeks training and was required to use his personal Facebook account to log into the social media giant’s moderation system.

“They should have let us use fake profiles,” he said, adding: “They never warned us that something like this could happen.”

Facebook told the Guardian that as a result of the leak it is testing the use of administrative accounts that are not linked to personal profiles.
facebook  security  counter-terrorism  moderation  social-media  role-accounts  admin 
9 weeks ago by jm
Hero Culture
Good description of the "hero coder" organisational antipattern.
Now imagine that most of the team is involved in fire-fighting. New recruits see the older recruits getting praised for their brave work in the line-of-fire and they want that kind of praise and reward too. Before long everyone is focused on putting out fires and it is no ones interest to step back and take on the risks that long-term DevOps-focused goals entail.
coding  ops  admin  hero-coder  hero-culture  firefighting  organisations  teams  culture 
january 2014 by jm

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