jm + abuse + online   1

"Toxic" behaviour in games is largely from "usually good" people
Only 5% of toxic behavior comes from toxic people; 77% of it comes from people who are usually good. That finding has all sorts of implications for how to stop toxic behavior in an online community. It’s not enough to just ban the jerks; good people have bad days too. Instead you have to teach the whole community what the community standards are. And quickly identify people who are having a bad day, intervene before their toxicity infects too many other people.


Great post by Nelson.
gaming  toxic  bad-behaviour  trolls  abuse  online  games  league-of-legends 
july 2013 by jm

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