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Yelp, The Red Hen, And How All Tech Platforms Are Now Pawns In The Culture War
Though the brigading of review sites and doxxing behavior isn’t exactly new, the speed and coordination is; one consequence of a never-ending information war is that everyone is already well versed in their specific roles. And across the internet, it appears that technology platforms, both big and small, must grapple with the reality that they are now powerful instruments in an increasingly toxic political and cultural battle. After years attempting to dodge notions of bias at all costs, Silicon Valley’s tech platforms are up against a painful reality: They need to expect and prepare for the armies of the culture war and all the uncomfortable policing that inevitably follows.

Policing and intervening isn’t just politically tricky for the platforms, it’s also a tacit admission that Big Tech’s utopian ideologies are deeply flawed in practice. Connecting everyone and everything in an instantly accessible way can have terrible consequences that the tech industry still doesn’t seem to be on top of. Silicon Valley frequently demos a future of seamless integration. It’s a future where cross-referencing your calendar with Yelp, Waze, and Uber creates a service that’s greater than the sum of its parts. It’s an appealing vision, but it is increasingly co-opted by its darker counterpart, in which major technology platforms are daisy-chained together to manipulate, abuse, and harass.
culture-war  technology  silicon-valley  yelp  reviews  red-hen  dystopia  spam  doxxing  brigading  politics 
june 2018 by jm
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