inspiral + opportunity 574
Is Alexa working? — Benedict Evans
15 days ago by inspiral
There are a couple of obvious strands to think about. Alexa’s capability to control ‘smart home’ devices might expand to enable more delivery models (‘open the garage door automatically when an Amazon delivery robot arrives’, or more prosaically just ‘unlock the door for the Fedex delivery’, and send me a video of it happening), or more automated ordering (the washing machine can order more soap for itself, perhaps). Another thing to ponder is the ways that brands can use Alexa to help customers with products. For example, there could be an Alexa skill that talks you through how to use a product when you need ongoing instructions and can’t use your hands. I don’t know what the answer is, and that’s really the point - Amazon is deep in experimentation mode. Indeed, this is an experimentation company, as seen in the Fire Phone and Tablet and indeed in the new crop of retail store pilots.
Alexa
Amazon
growth
opportunity
strategy
forecast
BenedictEvans
2019
15 days ago by inspiral
5G: if you build it, we will fill it — Benedict Evans
4 weeks ago by inspiral
In 2000 or so, when I was a baby telecoms analyst, it seemed as though every single telecoms investor was asking ‘what’s the killer app for 3G?’ People said ‘video calling’ a lot. But 3G video calls never happened, and it turned out that the killer app for having the internet in your pocket was, well, having the internet in your pocket. Over time, video turned out to be one part of that, but not as a telco service billed by the second. Equally, the killer app for 5G is probably, well, ‘faster 4G’. Over time, that will mean new Snapchats and New YouTubes - new ways to fill the pipe that wouldn’t work today, and new entrepreneurs. It probably isn’t a revolution - or rather, it means that the revolution that’s been going on since 1995 or so keeps going for another decade or more, until we get to 6G.
5g
telecoms
mobile
opportunity
forecast
BenedictEvans
2019
4 weeks ago by inspiral
In 2019, blockchains will start to become boring - MIT Technology Review
5 weeks ago by inspiral
After the Great Crypto Bull Run of 2017 and the monumental crash of 2018, blockchain technology won’t make as much noise in 2019. But it will become more useful.
cryptocurrencies
blockchain
review
opportunity
growth
smartcontracts
TechnologyReview
2019
5 weeks ago by inspiral
Diversity Is an American Strength, Not Weakness - Bloomberg
september 2018 by inspiral
Those of the same mind as Tucker Carlson will claim that all this success comes in spite of diversity, rather than because of it. But there’s strong evidence that through repeated contact, diversity leads to greater social trust and lower discrimination between people of different backgrounds. And the correlation between organizational diversity and performance might also come from this difficult but rewarding strengthening process.
diversity
review
opportunity
advocacy
author:NoahSmith
Bloomberg
2018
september 2018 by inspiral
Ways to think about machine learning — Benedict Evans
june 2018 by inspiral
I spend quite a lot of time meeting big companies and talking about their technology needs, and they generally have some pretty clear low hanging fruit for machine learning. There are lots of obvious analysis and optimisation problems, and plenty of things that are clearly image recognition problems or audio analysis questions. Equally, the only reason we’re talking about autonomous cars and mixed reality is because machine learning (probably) enables them - ML offers a path for cars to work out what’s around them and what human drivers might be going to do, and offers mixed reality a way to work out what I should be seeing, if I’m looking though a pair of glasses that could show anything. But after we’ve talked about wrinkles in fabric or sentiment analysis in the call center, these companies tend to sit back and ask, ‘well, what else?’ What are the other things that this will enable, and what are the unknown unknowns that it will find? We’ve probably got ten to fifteen years before that starts getting boring.
machinelearning
opportunity
innovation
automation
imagerecognition
relationaldatabases
review
BenedictEvans
2018
june 2018 by inspiral
How Batteries Went From Primitive Power to Global Domination - Bloomberg
june 2018 by inspiral
The technology that’s been in our pocket for decades has moved into cars—and that’s just the start.
battery
lithiumion
energy
growth
forecast
electricvehicles
opportunity
Bloomberg
2018
june 2018 by inspiral
London: The AI Growth Capital of Europe - CognitionX
june 2018 by inspiral
AI innovation across London
London’s unique strengths as a global hub of Artificial Intelligence.
artificialintelligence
review
opportunity
London
MayorofLondon
CognitionX
2018
London’s unique strengths as a global hub of Artificial Intelligence.
june 2018 by inspiral
Why Decentralization Matters – Chris Dixon – Medium
february 2018 by inspiral
The lesson is that when you compare centralized and decentralized systems you need to consider them dynamically, as processes, instead of statically, as rigid products. Centralized systems often start out fully baked, but only get better at the rate at which employees at the sponsoring company improve them. Decentralized systems start out half-baked but, under the right conditions, grow exponentially as they attract new contributors.
blockchain
cryptonetwork
decentralisation
opportunity
innovation
startup
author:ChrisDixon
Medium
2018
february 2018 by inspiral
The case for bicycles' inevitable triumph over cars - May. 5, 2017
may 2017 by inspiral
Bikes, long an underdog on streets, will rule the roads eventually.
cycling
advocacy
bikeshare
electricbicycle
growth
opportunity
HoraceDediu
CNN
2017
may 2017 by inspiral
From shrub to shirt to shelf: The journey of an African cotton boll | The Economist
may 2017 by inspiral
This mirrors a wider trend. In 1990 African countries accounted for about 9% of the developing world’s manufacturing output. By 2014 that share had slumped to 4%. As the world’s labour-intensive jobs left the rich world for countries with lower wages, Africa lost out to Asia because of bad governance, political instability and poor infrastructure. Another shift of similar proportions now seems in the offing as China grows richer. But there are some signs that, this time, Africa might catch the wave of industrialisation.
manufacturing
clothing
textiles
growth
opportunity
review
Africa
Uganda
Economist
2017
may 2017 by inspiral
Why Ring, Not Amazon Echo, Is The Killer IoT Product.
march 2017 by inspiral
“to engage listeners in their home you appeal to i) the instinct for self preservation ii) sex iii) the family instinct or iv) all of the three together if you can manage”
internetofthings
SmartHome
Alexa
Ring
opportunity
forecast
Hackernoon
2017
march 2017 by inspiral
The Bad Product Fallacy: Don't confuse "I don't like it" with "That's a bad product and it'll fail" at andrewchen
february 2017 by inspiral
So instead, I leave you with a couple questions to ask when you are looking at a new product:
If it looks like a toy, what happens if it’s successful with its initial audience and then starts to add a lot more features?
If it looks like a luxury, what happens if it becomes much cheaper? Or much better, at the same price?
If it’s a marketplace that doesn’t sell anything you’d buy, what happens when it starts stocking products and services you find valauble?
If none of your friends use a social product, what happens when they win a niche and ultimately all your friends are using it too?
innovation
startup
disruption
growth
opportunity
AndrewChen
2017
If it looks like a toy, what happens if it’s successful with its initial audience and then starts to add a lot more features?
If it looks like a luxury, what happens if it becomes much cheaper? Or much better, at the same price?
If it’s a marketplace that doesn’t sell anything you’d buy, what happens when it starts stocking products and services you find valauble?
If none of your friends use a social product, what happens when they win a niche and ultimately all your friends are using it too?
february 2017 by inspiral
The Spiritual Crisis of the Modern Economy - The Atlantic
december 2016 by inspiral
In the absence of other sources of meaning, Americans are left with meritocracy, a game of status and success, along with the often ruthless competition it engenders. And the consequence of a perspective of self-reliance—Americans, compared to people in other countries, hold a particularly strong belief that people succeed through their own hard work—is a sense that those who fail are somehow inferior.
workingclass
white
politics
selfreliance
socialmobility
education
opportunity
religion
review
critique
grace
TheAtlantic
2016
december 2016 by inspiral
Is it a good time to start a software company? – Medium
december 2016 by inspiral
Here are the questions I am thinking about:
In this phase of software’s deployment, what will distribution of the winners look like?
What is the next ‘platform’ in software?
What is the next boom industry post-software?
What are the valuable assets to capture from the last boom and redirect towards the next one?
software
startup
opportunity
review
investment
venturecapital
author:SamGerstenzang
Medium
2016
In this phase of software’s deployment, what will distribution of the winners look like?
What is the next ‘platform’ in software?
What is the next boom industry post-software?
What are the valuable assets to capture from the last boom and redirect towards the next one?
december 2016 by inspiral
The long-run poverty and gender impacts of mobile money | Science
december 2016 by inspiral
Mobile money, a service that allows monetary value to be stored on a mobile phone and sent to other users via text messages, has been adopted by the vast majority of Kenyan households. We estimate that access to the Kenyan mobile money system M-PESA increased per capita consumption levels and lifted 194,000 households, or 2% of Kenyan households, out of poverty. The impacts, which are more pronounced for female-headed households, appear to be driven by changes in financial behavior—in particular, increased financial resilience and saving—and labor market outcomes, such as occupational choice, especially for women, who moved out of agriculture and into business. Mobile money has therefore increased the efficiency of the allocation of consumption over time while allowing a more efficient allocation of labor, resulting in a meaningful reduction of poverty in Kenya.
finance
banking
mobilebanking
developingworld
opportunity
MPesa
impact
review
Science
2016
december 2016 by inspiral
Microsoft + LinkedIn: Beginning our Journey Together | Satya Nadella | Pulse | LinkedIn
december 2016 by inspiral
Today is an exciting day, one I’ve been looking forward to since June. It marks the close of the agreement for Microsoft to acquire LinkedIn and the beginning of our journey to bring together the world’s leading professional cloud and the world’s leading professional network.
Microsoft
LinkedIn
takeover
review
strategy
opportunity
author:SatyaNadella
2016
december 2016 by inspiral
The rise of new automotive companies | TechCrunch
october 2016 by inspiral
Remember the list of car companies exhibited at the Cité de l’Automobile? Startups that have come and gone, leaving museum pieces as their legacy. In the same vein, clearly not all of the current automobile companies mentioned herein will still be around in the next few years — but some of them will certainly become dominant fixtures in our everyday mobility.
automotive
electricvehicles
startup
disruption
opportunity
forecast
Techcrunch
2016
october 2016 by inspiral
The Administration’s Report on the Future of Artificial Intelligence | whitehouse.gov
october 2016 by inspiral
A new report from the Administration focuses on the opportunities, considerations, and challenges of Artificial Intelligence (AI).
artificialintelligence
review
opportunity
strengths
research
forecast
USA
WhiteHouse
2016
october 2016 by inspiral
Insanely virtual | The Economist
october 2016 by inspiral
But professional use of VR by Chinese companies (rather than by consumers) means that the place where the fledgling industry may make its very first fortune is the Middle Kingdom. Goldman Sachs, an investment bank, forecasts that the global VR market could well expand from next to nothing now to be worth as much as $60 billion by 2025. Hardware would account for half of the market and software the rest. Goldman also predicts that mainland China will already account for a third of global VR headset sales this year (see chart).
In the West the interest in VR has mainly focused on consumer applications like gaming. By contrast, in China business applications are an immediate and profitable avenue for growth. Property developers like Vanke are using VR to peddle expensive properties that are overseas or not yet built, and architects are using it in design. Education is another promising field. NetDragon, a Chinese software firm that attracted attention when it acquired Britain’s Promethean World, an online education outfit, for some $100m last year, is testing how VR software and hardware can be used in mainland schools (one idea is that headsets could tell when children are tilting their heads, indicating boredom, meaning a change of subject or teaching method is required).
virtualreality
enterprise
opportunity
realestate
education
growth
China
Economist
2016
In the West the interest in VR has mainly focused on consumer applications like gaming. By contrast, in China business applications are an immediate and profitable avenue for growth. Property developers like Vanke are using VR to peddle expensive properties that are overseas or not yet built, and architects are using it in design. Education is another promising field. NetDragon, a Chinese software firm that attracted attention when it acquired Britain’s Promethean World, an online education outfit, for some $100m last year, is testing how VR software and hardware can be used in mainland schools (one idea is that headsets could tell when children are tilting their heads, indicating boredom, meaning a change of subject or teaching method is required).
october 2016 by inspiral
When Paris Closed A Major Road To Cars, Half Its Traffic Just Disappeared | Co.Exist | ideas + impact
october 2016 by inspiral
Turning more space over to bikes and pedestrians means that drivers are finding reasons to ditch their vehicles.
transportpolicy
regulations
advocacy
automotive
opportunity
Paris
FastCompany
2016
october 2016 by inspiral
The One and Only Texas Wind Boom
october 2016 by inspiral
Wind power has transformed the heart of fossil-fuel country. Can the rest of the United States follow suit?
windenergy
windfarms
energy
renewableenergy
review
opportunity
infrastructure
Texas
USA
TechnologyReview
2016
october 2016 by inspiral
Snapchat Spectacles and the Future of Wearables – Stratechery by Ben Thompson
september 2016 by inspiral
To be clear, I am peering into a very hazy future; for one thing Snapchat still has to build an actual business on top of that awesome engagement, although I think the company’s prospects are bright. And it goes without saying that the technology still matters: chips need to get faster (a massive Apple advantage), batteries need to improve (also an Apple specialty), and everything needs to get smaller. This, though, is the exact path taken by every piece of hardware since the advent of the industry. They are hard problems, but they are known problems, which is why smart engineers solve them. What is more difficult to appreciate is that creating a market for that smart technology takes an even more considered approach, and right now it’s difficult to imagine a better practitioner than the one on Venice Beach, far from Silicon Valley.
Snapchat
SnapchatSpectacles
wearablecomputing
comparison
GoogleGlass
ecosystem
opportunity
Apple
Stratechery
2016
september 2016 by inspiral
Google Car: Sense and Money Impasse
september 2016 by inspiral
Without a doubt, self-driving cars will change and save lives. Interest is high, money — and ink — pours in, demos are everywhere. But as we’re starting to see with the Google Car, technical, philosophical, and business model questions stand between us and the Third Transportation Revolution.
selfdrivingvehicles
automotive
Google
forecast
opportunity
review
author:JeanLouisFassee
MondayNote
2016
september 2016 by inspiral
GOOGLE, UBER, AND THE EVOLUTION OF TRANSPORTATION-AS-A-SERVICE
august 2016 by inspiral
THE FIVE COMPONENTS OF TRANSPORTATION-AS-A-SERVICE
Drivers and riders are important to understanding the future of transportation-as-a-service (TaaS), but they are not the only pieces that matter — and not the only areas where Uber still has an advantage. I see five components that really matter:
Drivers
Cars
Mapping
Routing
Riders
The shift from an UberX model to self-driving cars will require changes in every component.
selfdrivingvehicles
ridesharing
UberX
UberPool
evolution
opportunity
review
Uber
Tesla
Ford
Nutonomy
Google
Stratechery
2016
Drivers and riders are important to understanding the future of transportation-as-a-service (TaaS), but they are not the only pieces that matter — and not the only areas where Uber still has an advantage. I see five components that really matter:
Drivers
Cars
Mapping
Routing
Riders
The shift from an UberX model to self-driving cars will require changes in every component.
august 2016 by inspiral
Ship Operators Explore Autonomous Sailing - WSJ
august 2016 by inspiral
More automation will enable them to optimize use of cargo vessels, cut fuel consumption and labor costs
selfdrivingvehicles
shipping
logistics
automation
innovation
opportunity
WallStreetJournal
2016
august 2016 by inspiral
The Next Great Platform is the One That We Already Have – Greylock Perspectives
august 2016 by inspiral
I don’t think we need to wait for a new platform to make these kinds of magical new experiences happen. We don’t just need VR/AR/etc to take off. I think it can happen and will happen on mobile. I think Pokemon Go is a beacon for how different, new, and fun new experiences can still be on mobile. And I think some inventions in the next couple of years on our existing platforms are going to be revolutionary. If you are building something like this, let me know!
mobile
mobileapps
advocacy
innovation
opportunity
author:JoshElman
Greylock
2016
august 2016 by inspiral
University public engagement: 20 tips | Higher Education Network | The Guardian
august 2016 by inspiral
Experts from our recent #HElivechat share best practice and advice on better engaging the public in university research
university
highereducation
tertiaryeducation
engagement
review
guide
opportunity
Guardian
2013
august 2016 by inspiral
Intel aims to challenge TSMC over Apple chip orders by 2018- Nikkei Asian Review
august 2016 by inspiral
Intel's recent pledge to expand its business making chips for others highlights its ambition to snatch chip orders for Apple's popular iPhones from Taiwan Semiconductor Manufacturing Co. as early as 2018, industry experts said.
Intel, the world's largest chipmaker by revenue, announced earlier this month that it will license technology from British mobile chip designer ARM with the aim of securing more business from smartphone companies. LG Electronics will become the first smartphone company to adopt Intel chips following the ARM deal.
Intel
partnership
ARM
microchips
smartphones
LG
Apple
opportunity
Nikkei
2016
Intel, the world's largest chipmaker by revenue, announced earlier this month that it will license technology from British mobile chip designer ARM with the aim of securing more business from smartphone companies. LG Electronics will become the first smartphone company to adopt Intel chips following the ARM deal.
august 2016 by inspiral
Ridesharing Impact Dramatically Overstated | Tech.pinions - Perspective, Insight, Analysis
august 2016 by inspiral
More importantly, even among those who use ridesharing services, the reasons or situations in which they do use them strongly suggest occasional, supplemental usage to their regular driving. In fact, nearly 75% of ridesharing users view it as a supplemental service for situations such as after drinking, while travelling, or other circumstances where they don’t have access to a car. That leaves just 5% of the total population (or one quarter of all rideshare users) who actually use ride sharing more than just occasionally.
ridesharing
statistics
penetration
consumer
opportunity
review
research
USA
Techpinions
2016
august 2016 by inspiral
Fintech – Disruptor or Saviour?
august 2016 by inspiral
Why is the financial technology revolution happening now? Our expert on Asian financials describes the exciting technological developments that will change the way we all do business in the future.
fintech
financialservices
opportunity
review
peertopeerlending
blockchain
mobilepayments
inclusion
regulations
China
India
SouthKorea
NikkoAssetManagement
2016
august 2016 by inspiral
Imaging, Snapchat and mobile — Benedict Evans
august 2016 by inspiral
So, you break up your assumptions about the models that you have to follow. You don't have to save the photos - they can disappear. You're not paying to process a roll of 28 exposures anymore. You can capture all the time, not just the moment you press the 'shutter' button (which, for example, gives us Apple's live photos). The video doesn't have to be linear - you don't have to record just the right bits as though you were splicing a mix tape or recording from live radio. You can put text, or images, on top of that video, and it's not part of the 'captioning' section of a video editing program - it's a basic part of how you use it. Images are just software - they can be anything. Just as the telephony app is just one app on your smartphone, the camera app is just one app for your image sensor, and not necessarily the most important. There are other ways to talk to people beyond calling to texting, and there are other ways to use imaging.
This change in assumptions applies to the sensor itself as much as to the image: rather than thinking of a ‘digital camera, I’d suggest that one should think about the image sensor as an input method, just like the multi-touch screen. That points not just to new types of content but new interaction models. You started with a touch screen and you can use that for an on-screen keyboard and for interaction models that replicate a mouse model, tapping instead of clicking. But next, you can make the keyboard smarter, or have GIFs instead of letters, and you can swipe and pinch. You go beyond virtualising the input models of an older set of hardware on the new sensor, and move to new input models. The same is true of the image sensor. We started with a camera that takes photos, and built, say, filters or a simple social network onto that, and that can be powerful. We can even take video too. But what if you use the screen itself as the camera - not a viewfinder, but the camera itself? The input can be anything that the sensors can capture, and can be processed in any way that you can write the software.
photography
cameraphone
smartphones
opportunity
innovation
Snapchat
augmentedreality
BenedictEvans
2016
This change in assumptions applies to the sensor itself as much as to the image: rather than thinking of a ‘digital camera, I’d suggest that one should think about the image sensor as an input method, just like the multi-touch screen. That points not just to new types of content but new interaction models. You started with a touch screen and you can use that for an on-screen keyboard and for interaction models that replicate a mouse model, tapping instead of clicking. But next, you can make the keyboard smarter, or have GIFs instead of letters, and you can swipe and pinch. You go beyond virtualising the input models of an older set of hardware on the new sensor, and move to new input models. The same is true of the image sensor. We started with a camera that takes photos, and built, say, filters or a simple social network onto that, and that can be powerful. We can even take video too. But what if you use the screen itself as the camera - not a viewfinder, but the camera itself? The input can be anything that the sensors can capture, and can be processed in any way that you can write the software.
august 2016 by inspiral
Fat Protocols | Union Square Ventures
august 2016 by inspiral
This is a big shift. The combination of shared open data with an incentive system that prevents “winner-take-all” markets changes the game at the application layer and creates an entire new category of companies with fundamentally different business models at the protocol layer. Many of the established rules about building businesses and investing in innovation don't apply to this new model and today we probably have more questions than answers.
Blockchain
venturecapital
review
opportunity
applicationlayer
protocollayer
author:JoelMonegro
UnionSquareVentures
2016
august 2016 by inspiral
The Open Banking Standard
august 2016 by inspiral
Unlocking the potential of open banking to improve competition, efficiency and stimulate innovation
banking
opendata
opportunity
review
OpenDataInstitute
2015
august 2016 by inspiral
How Entrepreneurs Can Get a Piece of the Fintech Pie
august 2016 by inspiral
In short, the innovative fintech sector isn’t putting on the brakes anytime soon. And the growing number of businesses interested in this sector -- from companies involved in money transfer to those in savings, lending and insurance -- is growing.
fintech
innovation
opportunity
data
Kreditech
Belly
Harvest
Digit
Fluent
review
Entrepreneur
2016
august 2016 by inspiral
SME Banking 2020 Changing the conversation (and capturing the rewards)
august 2016 by inspiral
Banks could open up £8.5 billion in new revenue streams by 2020. Welcome enough
anytime, in a tough market for growth it’s an extremely attractive proposition.
So what’s the source of this opportunity?
Delivering value-add products and services to small and medium-sized enterprises (SMEs)
banking
SME
review
opportunity
strategy
UK
Accenture
2016
anytime, in a tough market for growth it’s an extremely attractive proposition.
So what’s the source of this opportunity?
Delivering value-add products and services to small and medium-sized enterprises (SMEs)
august 2016 by inspiral
Banks' small business imperatives: new strategies for offering digital services for SMEs
august 2016 by inspiral
When it comes to the development of digital services, banks in Western Europe have neglected the needs of small and medium-sized enterprises (SMEs). Banks have successfully delivered a steady stream of new digital services to their vast retail bases. But they haven’t done the same for their SME clients. And it won’t be long before market pressures will compel banks to do so.
The competition for SMEs’ business is coming in part from technology companies, whose innovations in the areas of financing or enhanced self-service are giving SMEs new options. Although SMEs’ use of these services has been piecemeal rather than broad-based, the adoption curve is sloping up rapidly. And there is every reason to believe it will become steeper.
To keep the new competition — and faster-moving banks — from attacking this part of their customer base, banks are going to have to vastly improve the digital services they offer SMEs. This will mean developing higher levels of personalization, enhanced opportunities for SMEs to access financing online, and more cost-efficient ways for SMEs to manage their foreign exchange transactions. The banks also need to develop true multichannel offerings, so that SME customers can access the same services on a smartphone, tablet, or PC that they can get by walking into a branch office. This will require banks to make investments in the parts of their business that cater to SME customers. The good news is that banks will get substantial benefits from transforming the digital experience for their SME clients — including efficiencies that lead to lower costs and increases in
customer satisfaction and loyalty.
banking
SME
onlinebanking
opportunity
threats
disruption
review
UK
PWC
2015
The competition for SMEs’ business is coming in part from technology companies, whose innovations in the areas of financing or enhanced self-service are giving SMEs new options. Although SMEs’ use of these services has been piecemeal rather than broad-based, the adoption curve is sloping up rapidly. And there is every reason to believe it will become steeper.
To keep the new competition — and faster-moving banks — from attacking this part of their customer base, banks are going to have to vastly improve the digital services they offer SMEs. This will mean developing higher levels of personalization, enhanced opportunities for SMEs to access financing online, and more cost-efficient ways for SMEs to manage their foreign exchange transactions. The banks also need to develop true multichannel offerings, so that SME customers can access the same services on a smartphone, tablet, or PC that they can get by walking into a branch office. This will require banks to make investments in the parts of their business that cater to SME customers. The good news is that banks will get substantial benefits from transforming the digital experience for their SME clients — including efficiencies that lead to lower costs and increases in
customer satisfaction and loyalty.
august 2016 by inspiral
Trump, Brexit ... Is New Zealand your escape route too? | Eleanor Ainge Roy | Opinion | The Guardian
august 2016 by inspiral
Billy Crystal has threatened to move to New Zealand if Trump wins power and post-Brexit, ‘move to New Zealand’ became a top Google search term. Please consider moving here, but do so with your eyes wide open
immigration
NewZealand
review
opportunity
population
qualityoflife
Guardian
2016
august 2016 by inspiral
The Open Banking Standard
july 2016 by inspiral
The Open Banking Working Group (OBWG) was set up in September 2015 at the request of HM Treasury to explore how data could be used to help people transact, save, borrow, lend and invest their money.
The OBWG has set out an Open Banking Standard to guide how open banking data should be created, shared and used by its owners and those who access it.
Why set an Open Banking Standard?
Making it possible to share data that banks have historically held will improve people’s banking experience. When securely shared or published openly using open APIs, the data can be used to build useful applications and resources to help people find what they need. Customers can look for a mortgage more easily, banks can find customers matched to a new product, and businesses can share data with their accountants. This, in turn, will improve efficiency and stimulate innovation.
OpenBankingStandard
banking
API
financialservices
openstandards
review
opportunity
OpenDataInstitute
2016
The OBWG has set out an Open Banking Standard to guide how open banking data should be created, shared and used by its owners and those who access it.
Why set an Open Banking Standard?
Making it possible to share data that banks have historically held will improve people’s banking experience. When securely shared or published openly using open APIs, the data can be used to build useful applications and resources to help people find what they need. Customers can look for a mortgage more easily, banks can find customers matched to a new product, and businesses can share data with their accountants. This, in turn, will improve efficiency and stimulate innovation.
july 2016 by inspiral
Toward a smarter software future - Recode
july 2016 by inspiral
Our smartphones are really not that smart when it comes to the intelligence equation. That is about to change.
Most modern software platforms like iOS and Android are increasingly adding elements of machine learning and beginning to extend more of the core platform intelligence to developers. The software community can now, in more ways, take advantage of platform APIs and start using many of these advancements in deep learning to provide new and more valuable customer experiences.
virtualassistant
machinelearning
innovation
opportunity
personal
communal
comparison
author:BenBajarin
Recode
2016
Most modern software platforms like iOS and Android are increasingly adding elements of machine learning and beginning to extend more of the core platform intelligence to developers. The software community can now, in more ways, take advantage of platform APIs and start using many of these advancements in deep learning to provide new and more valuable customer experiences.
july 2016 by inspiral
How VR Will Change Sports. And How It Won’t — Backchannel
july 2016 by inspiral
Belch is in good company. Sports executives as of late have been showering VR with cash. Comcast (parent of Olympics broadcast rights holder NBC Sports) and Time Warner were among those investing $30.5 million in streaming startup Next VR last year. Disney, ESPN’s parent company, led a $65 million fundraising round for Jaunt, another VR company. (Full disclosure: I will be on contract to NBC Sports as a TV producer for the Rio Games.) It’s a fair amount of FOMO funding considering that the vast majority of sports fans don’t own headsets.
At least not yet. And the question is: will they ever? Some debate that VR is the digital equivalent of the second coming of Stephen Curry, more than justifying the huge investments being made to marry the technology to athletic competition. Others insist it’s all hype, destined to go the way of 3D glasses. Today, VR sets are still painfully dorky to wear. Even Belch is circumspect. “Everyone is so enamored with VR,” he said. “The idea that people could just sit on their couch and feel like they’re at the game, it’s just not the reality now. It’s not ready. It’s not good enough. It will get there, but people are really hoping for it. It’s a sexy notion.”
Virtual reality has an exciting future and oodles of room to grow. Its arrival is already conjuring anxiety, anticipation and motion sickness in the industry. But it’s not going to reinvent sports, nor should we expect it to. So why is the industry exhibiting such euphoric interest in VR?
virtualreality
sport
television
americanfootball
opportunity
review
socialVR
BackChannel
Medium
2016
At least not yet. And the question is: will they ever? Some debate that VR is the digital equivalent of the second coming of Stephen Curry, more than justifying the huge investments being made to marry the technology to athletic competition. Others insist it’s all hype, destined to go the way of 3D glasses. Today, VR sets are still painfully dorky to wear. Even Belch is circumspect. “Everyone is so enamored with VR,” he said. “The idea that people could just sit on their couch and feel like they’re at the game, it’s just not the reality now. It’s not ready. It’s not good enough. It will get there, but people are really hoping for it. It’s a sexy notion.”
Virtual reality has an exciting future and oodles of room to grow. Its arrival is already conjuring anxiety, anticipation and motion sickness in the industry. But it’s not going to reinvent sports, nor should we expect it to. So why is the industry exhibiting such euphoric interest in VR?
july 2016 by inspiral
The Facebook of ecommerce — Benedict Evans
july 2016 by inspiral
Once everything is online, ’How do you get people to look at your content?' is actually a very similar question to 'how do you get people to look at your product?' For products as for journalism, there are things that can cut through - that people will deliberately and consciously go to - and there are very-low-volume items in the 'long tail' that will be surfaced though search. But then there is a broad middle of more-or-less commodity, more-or-less undifferentiated choices that depend on distribution and aggregation to be chosen. That particular story is perfectly well written, but it’s read because it’s in that magazine and that magazine is bought because it’s on the rack, and now people don’t come to stories like that anymore. And equally, that particular product is bought because it was ranged and placed at eye level, and now it's not going to be being bought like that either. Today, those stories get their traffic, very often, from Facebook - Facebook recommends stories it thinks (based on its machine learning model) you might like. There's not really an equivalent for products.
ecommerce
discovery
opportunity
challenge
Amazon
BenedictEvans
2016
july 2016 by inspiral
Getting closer to your supporters: An evidence based research report on why small charities and other not-for-pro ts should invest in a CRM System.
july 2016 by inspiral
Not-for-Pro t (NFP) organisations are faced with many challenges when
it comes to ensuring their activity is e cient and e ective. Understanding current audience behaviour and carefully targeting new stakeholders is becoming harder in terms of retaining loyalty and connecting through an increasing number of communication channels.
Coupled with the day-to-day pressure on organisations, from overhead costs to tax barriers, the impact can be huge on a sector which contributes an unmeasurable amount to the UK economy and on which demand is increasing.
Organisations need to reduce time spent on administrative tasks that
are important to managing activity but yet yield little in the way of results. Access conducted research of more than 400 NFP professionals, highlighting how ine ciencies within organisations were not only holding them back but draining time, energy and resources away from their core activity.
It emphasises how many of the issues that NFP professionals face could be better managed – or eliminated - using a CRM system that has been speci cally designed for the sector, leaving more time to focus on the activities which support their very existence.
charity
CRM
opportunity
markerting
data
targeting
AccessGroup
2016
it comes to ensuring their activity is e cient and e ective. Understanding current audience behaviour and carefully targeting new stakeholders is becoming harder in terms of retaining loyalty and connecting through an increasing number of communication channels.
Coupled with the day-to-day pressure on organisations, from overhead costs to tax barriers, the impact can be huge on a sector which contributes an unmeasurable amount to the UK economy and on which demand is increasing.
Organisations need to reduce time spent on administrative tasks that
are important to managing activity but yet yield little in the way of results. Access conducted research of more than 400 NFP professionals, highlighting how ine ciencies within organisations were not only holding them back but draining time, energy and resources away from their core activity.
It emphasises how many of the issues that NFP professionals face could be better managed – or eliminated - using a CRM system that has been speci cally designed for the sector, leaving more time to focus on the activities which support their very existence.
july 2016 by inspiral
Kirsty Marrins: Tap to give is a trend charities can't ignore | Third Sector
july 2016 by inspiral
With people carrying less cash in their pockets, contactless payments will become more important for the sector, writes our columnist
contactless
payments
charity
donation
innovation
opportunity
UK
ThirdSector
2016
july 2016 by inspiral
Ignore the Supercomputer Race - Bloomberg View
june 2016 by inspiral
This is no bad thing. Invigorated competition for basic research would be far more productive than the race to soup up supercomputers. Fields such as synthetic biology, quantum computing and photonics all stand to benefit from a healthy international rivalry. And areas with less obvious payoffs may prove even more important. Current mysteries such as dark matter might one day turn out to be just as fruitful as one-time mysteries like radio waves. The benefits may not materialize for years or even decades. But if history is any guide, it's a good bet that they'll be worth the wait.
science
R&D
supercomputers
speed
basicresearch
comparison
USA
China
opportunity
Bloomberg
2016
june 2016 by inspiral
Intel Outside as Other Companies Prosper from AI Chips
june 2016 by inspiral
The world’s leading chip maker missed a huge opportunity in mobile devices. Now the rise of artificial intelligence gives the company another chance to prove itself.
Intel
XeronPhi
microchips
artificialintelligence
machinelearning
opportunity
disruption
comparison
Nividia
Qualcomm
TechnologyReview
2016
june 2016 by inspiral
Snapchat: How Brands Reach Millennials - WSJ
june 2016 by inspiral
A year after opening itself up for business, messaging app shows its marketing potential
Snapchat
mobileadvertising
TacoBell
SponsoredLens
opportunity
WallStreetJournal
2016
june 2016 by inspiral
How Kik Predicted The Rise of Chat Bots — Backchannel
june 2016 by inspiral
The messaging app started working on bots years before its competitors. But can it beat the heavyweights of Silicon Valley?
Kik
mobilemessaging
chatbots
review
opportunity
artificialintelligence
BackChannel
Medium
2016
june 2016 by inspiral
How Alexa, Siri, and Google Assistant Will Make Money Off You
june 2016 by inspiral
While helping us get things done, virtual assistants will also give tech companies valuable new insights into our lives.
virtualassistant
review
opportunity
monetisation
Google
Apple
Amazon
GoogleAssistant
Siri
Alexa
TechnologyReview
2016
june 2016 by inspiral
Fashion's fraught relationship with 3-D printing
june 2016 by inspiral
While 3-D printing is helping the fashion industry take steps to curb overproduction and increasing localized sales, industry sources also said that the fashion industry can’t on its own solve industrial sustainability problems.
fashion
3Dprinting
environment
innovation
opportunity
justintime
Glossy
2016
june 2016 by inspiral
Oculus Rift Is Too Cool to Ignore
june 2016 by inspiral
Now that virtual reality has arrived (again), it’s here to stay—even if it’s not clear exactly how we will end up using it.
OculusRift
virtualreality
review
personalaccount
critique
opportunity
TechnologyReview
2016
june 2016 by inspiral
This Company Might Make Apple and Google Irrelevant — NewCo Shift — Medium
june 2016 by inspiral
A majority of value on the Internet now passes through the twin orifices of either Apple or Google, with the muscular sphincter of Facebook pushing value through the chain.
Viv
virtualassistant
chatbots
startup
integration
opportunity
NewCo
author:JohnBattelle
Medium
2016
june 2016 by inspiral
Insurance Startups — Market Ecosystem Map — Greylock Perspectives
may 2016 by inspiral
If you are building a startup in the insurance space, a key question you should ask is:
Are you innovating on the sales channel of insurance or are you innovating on the product level (aka. trying to create a next-gen carrier)?
Both are viable but depending on your end goal, you will have very different considerations on how you enter and compete in the market.
insurance
insurtech
startup
review
fintech
revenues
opportunity
disintermediation
bigdata
selfdrivingvehicles
cybersecurity
aggregator
comparison
PolicyGenius
Coverfox
Coverhound
Insurfiy
Goji
Insureon
NextInsurance
Zebra
CreditKarma
NerdWallet
QuoteWizard
GetInsured
HoneyInsurance
leadgeneration
Datalot
MediaAlpha
lifeinsurance
Ladder
Abaris
Sure
Sureify
HavenLife
automotiveinsurance
Metromile
TrueMotion
Cuvva
Snapsheet
automotive
telematics
DrivewaySoftware
Greenroad
healthinsurance
Oscar
CloverHealth
CollectiveHealth
MelodyHealthInsurance
Sherpaa
LimelightHealth
SME
Zenefits
Gusto
Namely
JustWorks
MaxwellHealth
SimplyInsured
Embroker
Coverwallet
sharingeconomy
StrideHealth
SliceLabs
Airbnb
HomeInsurance
Quilt
Super
peertopeer
Lemonade
Gather
Friendsurance
Guevara
Inspool
Jointly
BoughtByMany
WorldCover
productinsurance
Trov
Jetty
Cover
SimpleSurance
Asurion
China
ZhongAn
author:ChrisMcCann
GreylockPartners
Medium
2016
Are you innovating on the sales channel of insurance or are you innovating on the product level (aka. trying to create a next-gen carrier)?
Both are viable but depending on your end goal, you will have very different considerations on how you enter and compete in the market.
may 2016 by inspiral
10 Reasons Why InsurTech Is Going to Be Important | Let's Talk Payments
may 2016 by inspiral
Technology spending in the global insurance industry is estimated to be around $189 billion. By 2019, the spending industry is expected to reach $205 billion. The IT spending ratio of insurance companies as a percentage of premiums has not changed to a great extent. Insurance companies currently spend about 3.8% of their direct written premium on information technology. The average spending by insurance companies has comparatively reduced in the last four years. There are around 700–800 InsurTech firms globally which are addressing the requirements of the $4.5-trillion insurance industry but the state of InsurTech is at a stage of infancy. New exciting business models to take over the insurance industry such as microinsurance and pay-as-you-go insurance have emerged. What will truly change the nature of the industry is the shift from complex, long-term insurance products to the fractions of insurance for a particular moment, time and miles count. The new opportunities are tied to mobile devices and time-efficiency.
insurtech
insurance
opportunity
innovation
loyalty
dataanalytics
bigdata
blockchain
peertopeer
benchmarking
wearablecomputing
internetofthings
payperuse
security
fraud
API
review
LetsTalkPayments
2016
may 2016 by inspiral
All the cool kids are doing Ethereum now | TechCrunch
may 2016 by inspiral
I hope this doesn’t sound too pessimistic. I am genuinely excited about Ethereum in the medium to long term, and you should be too. But I also think we’re now at the peak of its first hype cycle, and important lessons need to be learned, hopefully the easy way, before it begins to achieve its revolutionary potential. There is a reason that “may you live in interesting times” is deemed a curse.
Ethereum
blockchain
hypecycle
smartcontracts
opportunity
critique
Techcrunch
2016
may 2016 by inspiral
Germany had so much renewable energy on Sunday that it had to pay people to use electricity — Quartz
may 2016 by inspiral
Critics have argued that because of the daily peaks and troughs of renewable energy—as the sun goes in and out and winds rise and fall—it will always have only a niche role in supplying power to major economies. But that’s looking less and less likely. Germany plans to hit 100% renewable energy by 2050, and Denmark’s wind turbines already at some points generate more electricity than the country consumes, exporting the surplus to Germany, Norway and Sweden.
energy
renewableenergy
climatechange
environment
opportunity
Germany
Quartz
2016
may 2016 by inspiral
How Breakfast Became a Thing
may 2016 by inspiral
The rise of cereal established breakfast as a meal with distinct foods and created the model of processed, ready-to-eat breakfast that still largely reigns. And it all depends on advertising and convincing you that breakfast is the most important meal of the day.
breakfast
food
health
history
Kelloggs
opportunity
Priceonomics
2016
may 2016 by inspiral
Here is proof of India’s desperation for taxis: 2.5 billion phone calls in three months — Quartz
may 2016 by inspiral
India’s lack of efficient public transport systems is pushing the demand for taxis like never before.
About 2.5 billion phone calls were made between Indians and taxi operators between January 1, 2016, and April 17, 2016, according to data from Truecaller, the caller ID app.
ridesharing
taxi
India
opportunity
statistics
consumer
Truecaller
Quartz
2016
About 2.5 billion phone calls were made between Indians and taxi operators between January 1, 2016, and April 17, 2016, according to data from Truecaller, the caller ID app.
may 2016 by inspiral
Your Personal Sim: Pt 2 — Why Agents Matter — Medium
may 2016 by inspiral
This is Part 2 in a multi-week series on the five- to twenty-five year future of smart agents, (aka, intelligent software agents, conversational agents, virtual assistants, bots, etc.) and their knowledge bases. Every two weeks we’ll explore a different aspect of the agent-enhanced future. I think smart agents and their knowledge bases are the most important IT development humanity can expect in the next generation.
1. Personal Agents — News & Entertainment, Education, Personal Growth
2. Social Agents — Relationships & Dating, Teams, Poverty and Social Justice
3. Builder Agents — Built Environment, Innovation & Productivity, Science
4. Economic Agents — Shopping, Financial Mgmt, Funding and Startups
5. Environ. Agents — Population, Pollution, Biodiversity & Sustainability
6. Health Agents — Health, Wellness, Dying and Grieving
7. Security Agents — Security, Privacy & Transpar., War, Crime & Corrections
8. Political Agents — Lobbying, Repres. & Tax, Basic Income & Tech Unemp.
virtualassistant
bots
chatbots
forecast
opportunity
review
author:JohnSmart
Medium
2016
1. Personal Agents — News & Entertainment, Education, Personal Growth
2. Social Agents — Relationships & Dating, Teams, Poverty and Social Justice
3. Builder Agents — Built Environment, Innovation & Productivity, Science
4. Economic Agents — Shopping, Financial Mgmt, Funding and Startups
5. Environ. Agents — Population, Pollution, Biodiversity & Sustainability
6. Health Agents — Health, Wellness, Dying and Grieving
7. Security Agents — Security, Privacy & Transpar., War, Crime & Corrections
8. Political Agents — Lobbying, Repres. & Tax, Basic Income & Tech Unemp.
may 2016 by inspiral
Are Chatbots Really The Future Of Web Design? | Co.Design | business + design
may 2016 by inspiral
"I think design in the future will be much more about writing than pushing pixels," he says, but as designers become better writers, the rest of their design work will improve too. Zumbrunnen argues that the best designers have always been good writers, who are able to clearly articulate what they're trying to do. The rise of chatbots will make the standard of graphic web design better, he says, because "writing about your designs gives you a better idea of what problem you're trying to solve." Something you have to do if you're building a chatbot.
chatbots
webdesign
userinterface
opportunity
review
FastCompany
2016
may 2016 by inspiral
The Next Big Tech Revolution Will Be In Your Ear | Co.Design | business + design
may 2016 by inspiral
Experts in UX, AI, and product design weigh in on the next big modality in computing.
virtualassistant
headphones
chatbots
Siri
Alexa
XperiaEar
Here
inairassistant
review
opportunity
scale
FastCompany
2016
may 2016 by inspiral
The Challenge and Opportunity of Augmented Reality | Tech.pinions - Perspective, Insight, Analysis
may 2016 by inspiral
Part of the reason I’m so bullish on AR is I’ve had the privilege of testing some of the early devices and each demonstration has an undeniable WOW factor. More important however, is that, once the rush of trying this new technology subsides, you can’t shake the undeniable feeling it isn’t just for show. AR will drive massive real world opportunities right out of the gate. I’ve talked about the key verticals where AR will hit first in a previous column but it feels increasingly inevitable it will eventually impact just about everything and everyone.
But these massive opportunities won’t come easy. Nearly every aspect of a future AR experience is going to require big leaps in new hardware components, new types of interaction models, next-level applications, and connected services we’ve yet to even conceive.
augmentedreality
opportunity
weaknesses
review
HoloLens
author:TomMainelli
Techpinions
2016
But these massive opportunities won’t come easy. Nearly every aspect of a future AR experience is going to require big leaps in new hardware components, new types of interaction models, next-level applications, and connected services we’ve yet to even conceive.
may 2016 by inspiral
Everything as a Service - Stratechery by Ben Thompson
may 2016 by inspiral
With regards to the iPhone, it’s hard to see its record revenues and profits ever being surpassed by another product, by Apple or anyone else: it is in many respects the perfect device from a business perspective, and given that whatever replaces it will likely be significantly less dependent on a physical interface and even more dependent on the cloud (which will help commoditize the hardware), it will likely be sold for much less and with much smaller profit margins.
Apple
strategy
iPhone
services
opportunity
review
Stratechery
2016
may 2016 by inspiral
Facebook expects VR will have no material impact on 2016 revenue | TechCrunch
may 2016 by inspiral
Oculus could eventually earn profits from selling headsets, peripherals, games and video content, as well as charging a tax on developers whose apps it sells. But first, Oculus will need greater demand and a bigger install base. Until then, it’s more of an experimental foray into the next computing platform than a cash cow.
Facebook
OculusRift
Oculus
virtualreality
revenues
review
opportunity
Techcrunch
2016
may 2016 by inspiral
Limits of digital transformation: 7 theories | Niels Pflaeging | LinkedIn
may 2016 by inspiral
Fortunately, and contrary to machines, human beings are capable of acting within both domains: the Blue and the Red. They can deal with both the complicated and the complex. Why? Because humans are capable of dealing with surprise - something that machines are not. This becomes apparent from a crucial ability that people have, but that no machine has: the ability to have ideas. Ideas are the stuff that matters in complexity: They are needed to solve any problem with a dose of Red.
artificialintelligence
opportunity
limitations
comparison
automation
human
author:NielsPflarging
LinkedIn
2016
may 2016 by inspiral
The new-world insurance agent | TechCrunch
may 2016 by inspiral
Incumbent carriers are asleep at the wheel of innovation and will likely stay asleep for the next few years. But taking a selfie to get life insurance is not far away — the innovation will come from the Valley. I’m bullish on insurance startups. New carriers will be born and incumbent carriers will hopefully wise up.
insurance
insurtech
disintermediation
opportunity
startup
channelconflict
PolicyGenius
TheZebra
Insurify
PolicyBazaar
Cover
Embroker
review
Techcrunch
2016
may 2016 by inspiral
SAPVoice: What Will Insurance Look Like In The Networked Economy? - Forbes
may 2016 by inspiral
If anyone plans to write a book about the insurance industry, they should probably hold off for a bit. What has been true about the insurance industry for 300 years will have changed completely five years from now.
A survey by SAP and the Economist Intelligence Unit revealed a telling statistic. 67% of insurance companies think that their survival depends on the ability to simplify, streamline, and improve the buyer experience.
I’d take it one step further than that: It’s not just about better interactions with customers, it’s about adding value to customers’ lives.
insurance
insurtech
customerservice
opportunity
internetofthings
SAP
Forbes
2016
A survey by SAP and the Economist Intelligence Unit revealed a telling statistic. 67% of insurance companies think that their survival depends on the ability to simplify, streamline, and improve the buyer experience.
I’d take it one step further than that: It’s not just about better interactions with customers, it’s about adding value to customers’ lives.
may 2016 by inspiral
Chain Of A Lifetime: How Blockchain Technology Might Transform Personal Insurance
may 2016 by inspiral
"Chain Of A Lifetime: How Blockchain Technology Might Transform Personal Insurance" is the outcome of a research project conducted between August and December 2014 which explored how blockchain technology might transform personal insurance and in particular interactions among individuals and insurance companies over time.
Blockchain technology's main innovation is an electronic public transaction record of integrity without central authority. Beside cryptocurrencies and distributed payment systems, blockchain applications could include areas of finance where a central, trusted third party has traditionally been used, trade reporting, depository receipts, escrow accounts or trade finance. Blockchains can contain set of documents, record assets and help to manage interconnected devices. Emerging applications, such as smart contracts and decentralised autonomous organisations, might in future also permit blockchains to act as automated agents.
The report concludes that blockchain technology could transform the way people manage identities and personal information; blur even further the divide between global and local; influence consumer perception of time; drive honesty and transparency; and, influence consumer perceptions of risk that could change the way insurers support mutualisation. The report highlights how, at the time of writing, most insurance companies do not yet seem ready to experiment with blockchain technology. They find it difficult enough to understand Bitcoin or cryptocurrencies. Non-insurers are more likely to be the first to create insurance or insurance-related applications. Blockchain applications in insurance are likely to start with digital identity systems and management of personal data.
blockchain
insurtech
insurance
opportunity
innovation
forecast
Z/YenGroup
LongFinance
2014
Blockchain technology's main innovation is an electronic public transaction record of integrity without central authority. Beside cryptocurrencies and distributed payment systems, blockchain applications could include areas of finance where a central, trusted third party has traditionally been used, trade reporting, depository receipts, escrow accounts or trade finance. Blockchains can contain set of documents, record assets and help to manage interconnected devices. Emerging applications, such as smart contracts and decentralised autonomous organisations, might in future also permit blockchains to act as automated agents.
The report concludes that blockchain technology could transform the way people manage identities and personal information; blur even further the divide between global and local; influence consumer perception of time; drive honesty and transparency; and, influence consumer perceptions of risk that could change the way insurers support mutualisation. The report highlights how, at the time of writing, most insurance companies do not yet seem ready to experiment with blockchain technology. They find it difficult enough to understand Bitcoin or cryptocurrencies. Non-insurers are more likely to be the first to create insurance or insurance-related applications. Blockchain applications in insurance are likely to start with digital identity systems and management of personal data.
may 2016 by inspiral
Why Should Insurance Carriers Care About the Digital Revolution? Servicing Digital Driven Customers
may 2016 by inspiral
How does an insurance carrier successfully become a digital enterprise? In this ebook, Eric Deitert explores the effects of digitization on the carrier’s relationship with its customers, and how to leverage key digital technology to cross the digital divide.
insurance
customerservice
technology
opportunity
evolution
Pegasystems
2016
may 2016 by inspiral
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