infovore + userexperience + strategy   1

Chris Heathcote: anti-mega: this is not my beautiful house
"Just as the words consumer and user are condesending to people, the word experience is condesending to the activity of people, or life. And it’s condescending to the people who work hard to create the products and services. Everyone seems to be an experience manager these days, but we should be proud of what we do." When Heathcote blogs, he blogs big. Great post.
management  design  hr  experience  userexperience  brand  strategy  service 
august 2008 by infovore

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