infovore + servicedesign   4

Putting people first » Italians say goodbye to property
Italians getting into rental, rather than ownership. Products become services.
servicedesign  services  unproduct 
june 2009 by infovore
The Brainy Gamer: Bringing the boost
"it seems to me Criterion, in particular, has identified and implemented a strategy that works remarkably well in the current games marketplace: release the best product you can and stand behind it; improve the quality and player experience with frequent upgrades; offer additional value-added content worth charging for; nurture the relationship between your consumers and your development team; and give folks what they want."
games  burnout  dlc  servicedesign  gaas 
february 2009 by infovore
adaptive path » blog » Peter Merholz » Our Forthcoming Book: Subject to Change: creating great products and services for an uncertain world
"The book addresses our philosophy in creating products and services, the importance of the right kinds of research, of making design an organizational competency, [and] of thinking of your offerings as part of a larger system..." Looks good!
adapativepath  servicedesign  design  services  products  experience  book  writing 
february 2008 by infovore

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