"The first 5 summoners who received 1+ week suspensions who reply to this thread - I will reply to your post with additional details explaining the suspension." Great thread: trollers and griefers ask to know why they received bans, understanding that the complaints against their names will be revealed in public. Then, some of them appear confused as to precisely why their crimes were considered so. Interesting piece of transparency from the LOL staff.

"We're still going through the stats, but at the time of writing there were almost 170,000 messages on the Strictly [Come Dancing] board." Holy hell. Poor moderators. (And: for such an uninteresting story, as well!)

"Director of Community Heather Champ doesn't just guard the pool and blow the occasional whistle; it's a far more delicate, and revealing, dance that keeps the user population here happy, healthy and growing." A nice SFGate piece that at least acknowledges the complexities of community management.

"I hate the term User Generated Content... I consider it a pejorative that reveals a lot about the person saying it. It makes members of your site feel like dutiful robots, crapping content that you convert into cash." Great article!

Clay Shirky's wiki for discussion pattern languages of moderation.