csrollyson + retail + foundation   16

CMO Guide to Omnichannel Personalization
CMOs for CMOs: Report on retail and omni-channel drivers and adoption
cmo  marketing  transformation  retail  report  foundation  ecommerce  omni  channel  digital  evolution  2013  q4  adoption 
october 2014 by csrollyson
Belly – How to Grow a Network Effects Startup, Lessons from Belly Card - GrowthHackers
Long case study on Belly whose geosocial rewards system enables local retailers & services to build repeat business
casestudy  local  crm  geosocial  social  media  service  retail  franchise  gotomarket  rewards  gamification  loyalty  customer  experience  Facebook  sxsw  expansion  strategy  chicago  startup  smb  foundation  2gs 
may 2014 by csrollyson
Six Strategies to Compete In Business | Shep Hyken
Conventional wisdom for how local business can compete with bigbox brands
local  retail  service  Competition  bigbox  pointofview  strategy  tactics  foundation 
may 2014 by csrollyson
bcg.perspectives - Out in Front: Exploiting Digital Disruption in the B2B Value Chain
#BCG on #B2B #omnichannel & #digital value chain transformation; useful Europe examples & business models
digital  transformation  value  chain  bcg  europe  example  market  mobile  omni  channel  model  business  social  ecommerce  mcommerce  retail  store  2cdo  2csra  2snr  foundation 
february 2014 by csrollyson
Finding your digital sweet spot | McKinsey & Company
VALUABLE analysis of using #digital #transformation to boost revenue & cut cost-in 10 industries #kudos
q4  2013  digital  transformation  analysis  revenue  cost  industry  banking  transport  retail  grocery  omni  channel  multi  telecom  mobile  airline  hightech  insurance  apparel  hotel  publishing  CDO  strategy  innovation  foundation  2cdo  2csra 
february 2014 by csrollyson
E-Commerce Is the Next Frontier in Global Expansion - Paper - A.T. Kearney
Mature market retails look to ecommerce to drive global retail expansion; the role of omni-channel
ecommerce  retail  global  transformation  BRIC  china  india  russia  brazil  statistics  report  2012  cdo  digital  foundation  omni  channel  multi 
august 2013 by csrollyson
Ten IT-enabled business trends for the decade ahead | McKinsey & Company
Useful wrap of global digital technologies pertinent to #CDOs & transformation, references similar 2010 analysis
hightech  cdo  digital  prediction  transformation  technology  adoption  example  retail  ecommerce  mobile  big  data  2013  iot  ubiquitous  computer  foundation  social  business  global  mckinsey 
june 2013 by csrollyson
How Country Road transformed into an omni-channel business
Australian apparel & home store case study has some nice detail on technology, inventory & fulfillment issues, quotes CTO
cdo  digital  casestudy  retail  ecommerce  transformation  australia  apparel  home  south  africa  cto  website  mobile  smartphone  tablet  adoption  inventory  Competition  strategy  omni  multi  channel  q2  2013  Foundation 
june 2013 by csrollyson
Don’t Reengineer. Reimagine.
Solid thinking from Booz: to fully drive value, reimagine business w digital [it's not a bolt-on]; org design principles + examples
cdo  digital  pointofview  howto  example  casestudy  retail  healthcare  sport  apparel  insurance  automotive  Office  home  product  enterprise  design  transformation  principle  team  organization  Q2  2013  strategy  omni  channel  foundation 
may 2013 by csrollyson
IBM Winning over the empowered consumer
RARE on-the-money insight in "retail" from global customer survey + digital social community analysis #kudos
retail  ecommerce  omni  multi  channel  report  2011  foundation  cdo  digital  empowerment  social  business  IBM  trust  relationship  model  research 
may 2013 by csrollyson
Big data: The next frontier for innovation, competition, and productivity | McKinsey & Company
Big data adoption report focuses on healthcare, government, manufacturing, retail and mobile/LBS—in U.S.A. and Europe
big  data  analytics  report  mckinsey  q2  2013  innovation  healthcare  government  retail  manufacturing  geosocial  mobile  usa  europe  adoption  cdo  digital  foundation 
may 2013 by csrollyson
The coming era of ‘on-demand’ marketing | McKinsey & Company
Superb analysis of the digital marketing environment—and need for Chief Digital Officers—no mention of omnichannel by name but describes concept #cdo
cdo  marketing  digital  big  data  social  media  ecommerce  mobile  usecase  customer  decision  journey  workstream  example  bank  retail  apparel  q2  2013  vision  analysis  2blog  experience  integration  promotion  omni  channel  foundation 
april 2013 by csrollyson

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