csrollyson + privacy   285

How to develop exceptional digital experiences at velocity
I love this => Emphasizes impact of front and back stage on #customer #experience + How to build your #service #design #consulting practice by scoping projects in front stage before tackling back stage complexity + great #airline example #CX
service  design  consulting  front  back  stage  blueprint  journey  customer  experience  map  digital  application  coordination  theater  example  disney  airline  strategy  complexity  howto  privacy  tablet  flight  attendant  csr19 
13 days ago by csrollyson
Winston: The World’s Most Advanced Online Privacy Device by Winston Privacy — Kickstarter
Do you want to take back your #privacy? This network appliance scrambles/blocks surveillance, advertisers, hightech firm tracking of your Internet traffic; includes hardware, software & service
privacy  kickstarter  chicago  startup  surveillance  advertising  hightech  empowerment  Q2  2019  exceptional 
27 days ago by csrollyson
Opinion | It’s Time to Break Up Facebook - The New York Times
Detailed argument for breaking up #Facebook as we broke up #AT&T and #StandardOil - When firms become so dominant that they control business sectors and culture, they have to split #monopoly
facebook  hightech  pointofview  2019  Q2  founder  zuckerberg  social  network  monopoly  regulation  breakup  ATT  example  innovation  market  power  privacy  instagram  whatsapp  acquisition  competition  concentration  politics  data  artificial  intelligence  advertising  bullsi  reference 
5 weeks ago by csrollyson
Privacy-by-design in big data analytics and social mining | SpringerLink
Discussion and how to #design #privacy into #data #analytics projects to practice #ethics mitigate risk - several #usecases
privacy  design  data  analytics  ethics  bullsi  paper  usecase 
february 2019 by csrollyson
Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis - The New York Times
How Sandberg and Zuckerberg act with expediency, not honesty, and harmed the firm [#Facebook is getting uglier like a tobacco company]
facebook  social  network  trust  crisis  russia  election  politics  lobbying  privacy  q4  2018  report  congress  investigation  executive  zuckerberg  backlash 
november 2018 by csrollyson
Trial over Facebook lawsuit that could affect millions in Illinois postponed - Chicago Tribune
One to watch: #classaction #lawsuit alleges @facebook violated #illinois #biometric law w its #facial #recognition software #privacy
privacy  biometric  facial  recognition  Q2  2018  teial  illinois  california  violation  class  action  legal  lawsuit 
may 2018 by csrollyson
Zuckerberg's Congressional Hearings: The Most Important Exchange - The Atlantic
Must-read: Crystallizes the difference b/t user data, which they own, and metadata about user behavior, which #facebook owns
facebook  zuckerberg  testimony  privacy  data  user  ownership  advertising  exceptional  artificial  intelligence  Algorithm  metadata  Q2  2018  kennedy  pixel  Web  tracking 
april 2018 by csrollyson
Hey, Alexa, What Can You Hear? And What Will You Do With It? - The New York Times
#GoogleNow @Amazon #Alexa patent applications reveal surveillance-quality hardware & software capabilities; They already record more than they say
privacy  surveillance  google  amazon  facebook  alexa  echo  advertising  Q1  2018  patent  application  smart  speaker  murder  trial  evidence 
april 2018 by csrollyson
Beware the smart toaster: 18 tips for surviving the surveillance age | Technology | The Guardian
How to #resist @facebook @google #social #network use of your private data: Growing backlash vs data harvesting, profiling, manipulation
internet  facebook  google  backlash  howto  management  surveillance  privacy  resist  q1  2018  behavior  economics  manipulation  purchase 
march 2018 by csrollyson
German court rules Facebook use of personal data illegal
Revealing if unsurprising: #facebook #defaults violate #German #privacy law (& my personal preferences ;^) - #Messenger a culprit
facebook  germany  court  privacy  violation  consent  TOS  Q1  2018  user  whatsapp  instagram  messenger  location 
february 2018 by csrollyson
How One Woman's Digital Life Was Weaponized Against Her | WIRED
Amazing story of cyber harassment, a love triangle gone bad, and dangers of Internet affairs
cyber  bully  sext  case  washington  marriage  arizona  fbi  trial  mediation  privacy  forensics  tor  hack  harassment 
november 2017 by csrollyson
UW ADINT: Advertising as Surveillance
Superb FAQ: How to use #mobile #advertising to track individuals' locations + how to prevent
mobile  advertising  surveillance  research  study  exceptional  test  iphone  android  smartphone  network  FAQ  privacy  tracking  howto 
october 2017 by csrollyson
Medicaid recipients in Illinois tough to track - In Other News - Crain's Chicago Business
Excellent analysis of #Illinois #Medicaid operational issues: many Patients don't want care or are hard to find
illinois  healthcare  insurance  payer  medicaid  Statistics  q3  2017  report  exceptional  finance  patient  privacy  aids 
july 2017 by csrollyson
Updates to Our Terms of Service | Official LinkedIn Blog
Well done: summary of updated terms of service and privacy agreement + new features
linkedin  q2  2017  legal  contract  user  agreement  service  privacy  feature  social  network 
june 2017 by csrollyson
Wired - October 2016 by min-mag.com - issuu
@Google #jigsaw: Tries to protect people against cyber bullying [but nuance is everything, machines need work]
google  digital  twitter  bully  politics  thug  russia  intimidation  internet  cyber  jigsaw  privacy  security 
january 2017 by csrollyson
Google PhotoScan App Makes it Easy to Scan Your Old Photos | WIRED
[comment] You can now digitize paper photos to Google's Cloud: competing for your face
google  photo  analytics  privacy  csrblogcomment  analog  digital  smartphone  application  family 
november 2016 by csrollyson
Keeping Loved Ones In The Loop During Cancer Treatment
How a private blog for updating family/friends on loved ones' health status turned into a major business
casestudy  healthcare  family  friend  social  network  medicine  community  privacy  2008  Q2  physician  patient  consumer  cancer  status 
june 2016 by csrollyson
London pub customers pranked by bank - YouTube
FUNNY video spoofs banks: pub servers act like bank associates, shocking #customers #experience
bank  Financialservices  uk  pub  video  satire  advertising  2016  q2  juxtaposition  comparison  customer  experience  service  organization  privacy  surcharge  humor  banking  2bsb  2snr  cco  2cdo 
april 2016 by csrollyson
Responsibility for Vehicle Security and Driver Privacy in the Age of the Connected Car
Analyst @IDC on #privacy, #security, #safety issues with #connected #autonomous car that dampen adoption
connected  car  autonomous  report  security  privacy  idc  Q1  2016  safety  smartphone  assistance  liability  reference  friction  adoption  fear  2cdo  2csra 
april 2016 by csrollyson
N.Y. judge backs Apple in encryption fight with government | Reuters
Just rules that @Apple does NOT have to unlock iPHone #NoBackDoor
apple  q1  2016  legal  privacy  AWA  government  2ghcj 
march 2016 by csrollyson
Apple is right not to break its own encryption! And not just for the obvious reasons...
EXCELLENT: Concise post on the real threat behind well-meaning govt request to break into iPhones #nobackdoor
privacy  security  backdoor  q1  2016  terrorism  government  exceptional  apple  ios  encryption 
february 2016 by csrollyson
Altimeter’s Top Digital Trends for 2016 | Altimeter Group
Riffing on 2016 #socialbusiness & tech trends as social platforms morph to paid models #marketing #cloud
q1  2016  prediction  analysis  social  media  business  enterprise  marketing  cloud  content  advertising  organization  monitoring  management  software  privacy  ethics  analytics  platform 
january 2016 by csrollyson
NSA 'reform': Fewer phone records, but data flow continues | InfoWorld
NSA largely untouched by "reform" snoops emails, address books of US citizens; here's how they do it
surveillance  NSA  q4  2015  phone  email  USA  FreedomAct  FISA  PRISM  privacy  spying  government 
december 2015 by csrollyson
New Groups Features | LinkedIn Help Center
Big shift: #LinkedIn #Groups pivots to more discussion, less promo + All Groups are private
linkedin  groups  q4  2015  news  feature  member  feedback  privacy  software  trust 
october 2015 by csrollyson
How to Stay in Line with the Law When Sending Marketing Emails
Excellent summary for #Email #marketing: Keep in compliance w USA UK Europe privacy laws #kudos
email  marketing  usa  uk  europe  privacy  spam  law  legal  reference  2015  q3 
august 2015 by csrollyson
Data privacy will be the Achilles heel of the Internet of things - Fortune
Calls out the problem of ballooning data collection & customer dissatisfaction; no solution given [links]
big  data  privacy  IoT  ubiquitous  computing  altimeter  research  statistics  customer  policy  disclosure  trust  smart  device  2cdo  2sbs  2snr  2csra 
august 2015 by csrollyson
Can Your Reputation Withstand Increased Surveillance?
[commented]Astute reflection on proliferation of #mobile #drone cameras, potential loss of privacy
reputation  reflection  example  drone  mobile  smartphone  camera  video  theft  behavior  restaurant  neighbor  privacy  pointofview  q3  2015  Statistics  viral  police  surveillance  csrblogcomment 
july 2015 by csrollyson
Get Your NSA Reform Hot Takes Here | TechCrunch
Analysis: So-called "freedom" act called ironic by some as it "makes Americans less free," risks codifying unconstitutional practices
usa  government  Q2  2015  bill  privacy  telephone  analysis  politics  2ghcj 
june 2015 by csrollyson
Why Hospitals Want Your Credit Report - WSJ
Gray area: Hospitals aim to predict non-payment, sometimes before treatment, using credit score
patient  pay  hospital  credit  card  report  prediction  q1  2008  privacy  healthcare  provider 
april 2015 by csrollyson
How Brazil and the EU Are Breaking the Internet
Pro-business POV on Brazil and Europe legislation to protect their citizens from USA NSA spying & surveillance
brazil  backlash  usa  surveillance  q2  2014  internet  privacy  law  spy 
april 2015 by csrollyson
WhatsApp - Wikipedia, the free encyclopedia
Detailed entry on #WhatsApp includes history, privacy, legal & security issues
whatsapp  reference  company  application  mobile  privacy  legal  sms  text  global  facebook  instant  message  Platform 
march 2015 by csrollyson
IDG Connect – Facebook’s plan to hand over profiles of the dead raises identity concerns
Riff on how #Facebook is using a 1-fits-all approach to giving users' heirs access to Profiles; fraud threat
facebook  member  death  deceased  pointofview  Q1  2015  family  heir  privacy  feature  fraud  Platform 
february 2015 by csrollyson
BBC - Future - The biggest myth about phone privacy
Excellent: How "anonymized" data isn't: examples of how #SocialMedia & #smartphones reveal private information, legally #kudos
privacy  smartphone  credit  card  big  data  example  social  network  media  facebook  twitter  instagram  whatsapp  taxi  legal  face  recognition  application  Platform 
february 2015 by csrollyson
98,000 Hacked Snapchat Photos and Videos Posted Online
Snapchat app, Snapsaved, lets users save snaps, w/o informing anyone; it got hacked
privacy  snapchat  application  hack  q4  2014  snafu  Platform  negative 
october 2014 by csrollyson
Seven privacy settings you should change immediately in iOS 8 | ZDNet
SUPERB guide to privacy features in iOS (#Apple) devices+concepts apply to all #mobile devices & mobile #privacy #kudos #fb
ios  iphone  mobile  privacy  security  guide  howto  exceptional  tracking  LBS  advertising  device  password  lock  screen 
september 2014 by csrollyson
FTC warns companies not to use big data to exclude consumers | Computerworld
DEBATE worth having: #ethics around #BigData, how the U.S. FTC intends to enforce #privacy, anti-discrimination
big  data  Analytics  privacy  government  enforcement  discrimination  insurance  healthcare  marketing  FTC  usa 
september 2014 by csrollyson
Criminal Card Games - NYTimes.com
Complains about increasing #data breaches; offers no solutions
pointofview  data  malware  Enterprise  breach  q3  2014  target  homedepot  tjmaxx  retail  pointofsale  credit  card  i.t.  security  privacy 
september 2014 by csrollyson
Sotomayor: Americans Should be Alarmed by Spread of Drones - Law Blog - WSJ
Supreme Court judge urges citizens to pursue #privacy debate; #drone tech means any1 can spy on any1 #fb
pointofview  drone  privacy  q3  2014  2blog  surveillance  hightech  2ghcj  2csrollyson 
september 2014 by csrollyson
An Explanation of Urinals and Urinal Culture — Medium
Writer way deadpan or needs to get over himself ("loosen up, life's more fun"); coulda been epic but he's too neurotic #fb
culture  humor  urine  bar  theater  restroom  men  privacy  2014  advertising  design  sexuality  social  2csrollyson 
september 2014 by csrollyson
The Array of Things
GREAT IoT example: Chicago's "smart city" initiative uses sensors to measure weather, human & environment #bigdata
IoT  news  chicago  smart  device  monitor  Urban  pollution  exhaust  noise  mobile  transport  big  data  digital  city  innovation  privacy  environment  open  weather  temperature  traffic  air  quality 
september 2014 by csrollyson
‘Big data’ lobbyist: Congress doesn’t want online privacy law | TheHill
SHOCKING: Experian exec says govt shouldn't regulate #marketers' use of #consumer #bigdata
big  data  government  privacy  q3  2014  marketing  regulation  consumer  digital  cdo 
august 2014 by csrollyson
Want Privacy Online?  There is an average of 30 ad trackers on most websites.…
Simple tools to shield you from much of the web tracking that's now done to you online #kudos
privacy  howto  google  browser  q3  2014  website  mobile  firefox  VPN  2csrollyson  2ghcj 
august 2014 by csrollyson
Doctors on social media share embarrassing photos, details of patients.
Several cases of doctors & nurses sharing private patient details on Facebook & Twitter, cites Northwestern, Grand Rapids, others
privacy  physician  facebook  twitter  nurse  patient  example  social  media  policy  q1  2014  tq14  14nm 
may 2014 by csrollyson
The Creepy Side of Facebook's Graph Search
Two examples show how scammers, spammers & phishers use Facebook social graph search to target + precautions you can take
facebook  search  graph  howto  privacy  protection  example  big  data  scam  spam  social  geosocial  phishing  2gs 
may 2014 by csrollyson
Yahoo breach exposes naked truth about online security | Cringely - InfoWorld
"Privates" stolen: Cringely takes on Yahoo! video sexting data theft - but points finger at user laziness #fb
privacy  yahoo  cloud  surveillance  internet  video  chat  sexuality  uk  usa  data  theft  humor  2csrollyson 
march 2014 by csrollyson
Yahoo breach exposes naked truth about online security | Cringely - InfoWorld
Funniest Cringe ever: Acerbic sobering review of Yahoo and other privacy data theft/violations + what users can do #kudos #fb
privacy  yahoo  surveillance  q1  2014  scandal  video  sexuality  humor  sarcasm  skype  whatsapp  security  howto  culture  Internet  TV 
march 2014 by csrollyson
When Big Data Becomes a Civil Rights Problem | American Civil Liberties Union
MUSTread for #CDOs of private/govt/nonprofit enterprises & citizens - we need a productive dialog
big  data  civil  rights  chicago  police  example  surveillance  profiling  marketing  privacy  usa  constitution  pointofview  analytics  prediction  crime  community  q1  2014 
march 2014 by csrollyson
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