csrollyson + local + foundation   5

Belly – How to Grow a Network Effects Startup, Lessons from Belly Card - GrowthHackers
Long case study on Belly whose geosocial rewards system enables local retailers & services to build repeat business
casestudy  local  crm  geosocial  social  media  service  retail  franchise  gotomarket  rewards  gamification  loyalty  customer  experience  Facebook  sxsw  expansion  strategy  chicago  startup  smb  foundation  2gs 
may 2014 by csrollyson
Bank Director :: Banks and Social Media: The Customer’s View
Interviews share how customers want to interact on Facebook with banks—and not [note focus on customer experience & outcomes]
local  bank  research  customer  experience  facebook  outcome  example  interview  video  Q1  2014  foundation 
may 2014 by csrollyson
Six Strategies to Compete In Business | Shep Hyken
Conventional wisdom for how local business can compete with bigbox brands
local  retail  service  Competition  bigbox  pointofview  strategy  tactics  foundation 
may 2014 by csrollyson
Big Data, Disaster Resilience and Lord of the Rings | iRevolution
Delightful Lord of the Rings metaphor explains #BigData local v. global struggle, suggests privacy solution #kudos #fb
big  data  reflection  reference  foundation  q3  2013  privacy  literature  exceptional  tool  lean  local  global  hobbit  social  capital 
august 2013 by csrollyson

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