csrollyson + interview   168

Transforming Health Care One Book Group at a Time - Iora Health
Health coach writes about innovation @iorahealth + example experiment with helping patient group w weight loss
iorahealth  story  coach  weight  loss  patient  group  behavior  interview  modification  2015  example 
18 days ago by csrollyson
How I Got Into Stanford – Cath in College
Inspiration for your #college #application: when you run with your passion, amazing things may happen!
success  hack  journalism  video  howto  16ccc  stanford  interview  celebrity  2015 
11 weeks ago by csrollyson
Prepping for my first college interview! Any tips/stuff to avoid? : ApplyingToCollege
Insight re: the timing of #interviews in #college #app cycle: In June, colleges impress; In August, students
visit  interview  insight  16ccc  bullsi  forum  reddit 
12 weeks ago by csrollyson
The Perfect Outfit For Your Most Important College Visit
Jeans? Heels? => How to dress on #college #visits + interviews, shadowing
16ccc  bullsi  visit  college  clothing  apparel  howto  dress  interview  tour  student 
12 weeks ago by csrollyson
Al Gore Wants You To Have “Realistic Hope” About Solving Climate Change
#AlGore interview about "Inconvenient Truth" sequel, #Trump, business & grassroots impacts
climate  change  algore  Q2  2017  interview  film  sequel  government  business  wind  solar  energy  trump  policy  grassroots  Paris  global  environment  green 
june 2017 by csrollyson
Q&A: Transcript: Interview with Donald Trump | The Economist
Must read: #TheEconomist interview of President Trump on his economic policies
usa  trump  president  economy  politics  policy  interview  q2  2017  healthcare  trade  immigration  nafta  china  mexico  canada  deficit 
may 2017 by csrollyson
(3) Channel 4 News Democracy - Timeline
Scottish politician talks about her rape many years ago
rape  example  story  survivor  uk  scotland  interview  video  culture  violence  women 
december 2016 by csrollyson
Articles | AFP
Not a pretty picture: #HCI/human factors meets #security & systems/policies very hard to use
human  centered  design  security  interview  password  fsi  engineering  social  media  Q3  2016  organization  change  I.T.  policy  hospital  example  workaround  2ghcj  2csrollyson  2snr  2cdo  cco  behavior  economics 
august 2016 by csrollyson
The Colombia Conversation | The University of Chicago Booth School of Business
A #utility executive and a consultant discuss Colombia's recovery from domination of drug cartels
colombia  development  insight  utility  crime  drug  economy  Medellin  recovery  reflection  interview  transformation  Andes  Americas 
may 2016 by csrollyson
The Power of Truth Telling At Work
[comment] Book reveals root case of #employee #engagement & performance crisis: A lack of #truth at work. What to do about it
truth  organization  culture  2016  book  author  employee  engagement  boss  colleague  howto  career  courage  risk  relationship  interview  leadership  sochap  cco  2csra  csrblogcomment 
april 2016 by csrollyson
Ethnographic and Qualitative Research on Twitter
Excellent discussion of using #Twitter for #ethnography fieldwork; applicable to other #SocialMedia
ethnography  research  twitter  social  media  howto  pointofview  interview  example  field  2010  sanfrancisco  analysis  reference  text  method  cco  sochap  2csra 
march 2016 by csrollyson
Dan Ariely Interview, Part I -- A Primer on Behavioral Economics | The Best Schools
Excellent start to #behavioral #economics which is used to design social environments & technology interfaces
behavior  economics  interview  pioneer  reference  exceptional  research  book  human  sociology  finance  government  policy  design  society  pointofview  sochap  cco  service  2cdo 
march 2016 by csrollyson
How the NSA uses behavior analytics to detect threats | CIO
NSA #cloud #security follows #amazon practices, adds proprietary #behavior #analytics to detect exceptions
government  security  cloud  q4  2015  nsa  survelllance  internal  external  behavior  analytics  big  data  clearance  permission  cio  interview  2cdo  2csra 
december 2015 by csrollyson
Customer Experience Management Using Social Media
Excellent example of an organization evolving in the #digital #social era; @WellsFargo #socialbusiness journey
experiential  social  media  example  bank  Financialservices  q4  2015  interview  wellsfargo  2sbs  2snr  customer  experience  2cdo  2csra 
october 2015 by csrollyson
How to Build A Customer Driven Growth Engine
Debriefing Jeanne Bliss on critical success factors for #CCO success #cx
cco  customer  experience  executive  interview  howto  social  media  culture  strategy  leadership  organization 
october 2015 by csrollyson
Travelodge vs Pfizer Podcast | Customer Experience (CX) in Health Summit
Useful contrast: CX leader panelists well along v just starting #customer #experience transformation in pharma healthcare
strategy  customer  experience  pharma  healthcare  interview  hospitality  measurement  metrics  organization  cco  cdo  example  audio  reference  management  business  case 
september 2015 by csrollyson
What do Payers think of Customer Experience in Healthcare?
Payers' view of #customer #experience in #healthcare: Who does it? How to improve patient expc? Patient education needed
healthcare  payer  patient  provider  customer  experience  spain  germany  interview  empowerment  education  cco 
september 2015 by csrollyson
Service design: An interview with Andy Polaine | User Experience Podcast
Wide-ranging interview on #service #design: How it's developing, how it relates to other design+impact on #cx #ux
service  design  pioneer  podcast  interview  reference  audio  studio  enterprise  acquisition  reflection  Q4  2014  user  experience  comparison  customer  2cco 
september 2015 by csrollyson
Chief Customer Officer as Change Agent
Interview: How energy CCO is leading change; connecting employees with steady stream of customer voice
cco  career  casestudy  example  interview  energy  customer  experience  employee  transformation  podcast 
september 2015 by csrollyson
Churn prevention: How Help Scout keeps monthly churn rate below 1%
Interview with founder of customer service startup with 1% churn rate; customer journey experience context
customer  retention  journey  onboard  churn  interview  service  experience  software  product  content  marketing  acquisition  cost  organic  2sbs 
july 2015 by csrollyson
How to make a living on Vine - Schaefer Marketing Solutions: We Help Businesses {grow}
Interview w #Vine superstar Juan Pablo Zurita + film of his vines which have zany view into the everyday #kudos
vine  example  star  mexico  reference  interview  q4  2014  twitter  facebook  Platform 
march 2015 by csrollyson
The Next Era of Marketing - 2015 and Beyond – Marketo.com
Marketo/Economist study + interviews of marketing/strategy leaders tries to describe #marketing #transformation
marketing  q1  2015  vision  prediction  strategy  transformation  digital  relationship  brand  customer  experience  interview  social  media  business  cmo  cdo  ceo  2cdo 
february 2015 by csrollyson
Design from trust (my Gain talk) | REX
MUSTsee preso on how #industrial #economy organization & design are built on mistrust & control; how to change
design  trust  education  economy  industry  control  conference  interview  user  customer  experience  society  learning  social  video  vision  q4  2014 
november 2014 by csrollyson
Everybody Sexts — Matter — Medium
RARE exploration of sexting-as-natural-sexuality: very human interviews & artified examples #kudos #fb
sext  sexuality  culture  art  interview  Q4  2014  mobile  romance  exposé  2csrollyson 
november 2014 by csrollyson
How To Persuade Anyone Of Anything In Ten Seconds
How to ask strangers to cooperate on street projects, people for money or other requests
persuasion  elevator  howto  jobsearch  interview  fundraising  interaction  request  pitch 
october 2014 by csrollyson
This is Uber's playbook for sabotaging Lyft | The Verge
EXPOSE: #UBER's dirty tactics to sabotage #Lyft NOT focused on serving #customers #shame #boycott #fb
exposé  uber  lyft  sabotage  tactics  operations  Newyorkcity  interview  transparency  boston  losangeles  miami  washington.dc  seattle  customer  ride  sharing  q3  2014  2csrollyson 
august 2014 by csrollyson
30 great answers to some of the toughest job interview questions | Financial Post
These answers are fake and brain dead. NOT appropriate for #creativeclass folk
jobsearch  career  human  resource  interview  creative  class 
july 2014 by csrollyson
Bank Director :: Banks and Social Media: The Customer’s View
Interviews share how customers want to interact on Facebook with banks—and not [note focus on customer experience & outcomes]
local  bank  research  customer  experience  facebook  outcome  example  interview  video  Q1  2014  foundation 
may 2014 by csrollyson
Edward Snowden, after months of NSA revelations, says his mission’s accomplished - The Washington Post
MUSTread Moscow interview w Edw. Snowden | Events leading to his decision | Although not pretty, it's a convo we need to have as we digitize #fb
snowden  nsa  surveillance  interview  q4  2013  government  usa  spy  agency  whistleblower  hightech  backlash  brazil  germany  timeline  reflection  governance  exceptional  2ghcj 
december 2013 by csrollyson
Why coolness kills creativity | The Big Idea | Te Aria Nui
RARE insight: Brilliant thinking on creativity, conformity, logic, education. So, so true Thx @jhagel #fb
creativity  education  logic  brain  learning  social  conformity  exceptional  limit  crime  politics  activism  power  construction  destruction  analysis  interview  newzealand  2ghcj 
november 2013 by csrollyson
Column: Your ‘exclusive' interview isn't | Article | Top News | Reuters.com
SWEET: Reuters reporter issues acerbic satire of journalistic puffery: how many of these tricks have you seen? #fb
journalism  media  satire  pointofview  Q4  2013  interview  puffery  exposé  example  newspaper  tv  humor  2ghcj  2csrollyson 
november 2013 by csrollyson
Now, a Kiss Isn't Just a Kiss - NYTimes.com
TREATyourself: the role of kissing in relationship; revelations & surprises #fb
relationship  kiss  romance  evolution  science  psychology  interview  screening  sexuality  behavior  biology  mating  2csrollyson 
october 2013 by csrollyson
Former NSA director Hayden gives background interview, but in public | Article | Top News | Reuters.com
Tom Matzzie gives r/t unauthorized twitter coverage of former NSA & CIA head Michael Hayden during journo interview in Amtrak train #fb
nsa  cia  executive  interview  intelligence  usa  terror  Q4  2013  obama  2ghcj  2csrollyson 
october 2013 by csrollyson
Apple's Jonathan Ive and Craig Federighi: The Complete Interview - Businessweek
SUPERB interview of Apple hardware & software engineering & design leaders & how they collaborate to make the magic
apple  hardware  software  interface  design  engineering  q3  2013  interview  ios  macosx  iphone  ipad  manufacturing  timcook  jonyive 
september 2013 by csrollyson
From Beginner to Digirati: How to evolve your brand's digital vision | MyCustomer
Report on #digital transformation of all industries: lessons learned from digital leaders, laggards and in between
digital  transformation  report  interview  capgemini  cdo  q3  2013  adoption  model  industry  analysis 
september 2013 by csrollyson
The Internet of Things - Mobile evolution | KPMG | GLOBAL
USEFUL summary: [Internet of Things] The evolving market for Machine2Machine (M2M) managed services #mobile #kpmg
IoT  mobile  management  solution  services  professional  interview  summary  executive  cdo  digital  ubiquitous  computing  q3  2013 
august 2013 by csrollyson
PUMA: challenges in an omni-channel world | Embodee
Insightful interview w Puma Head Ecommerce on omni-channel challenges from firm and customer perspectives
omni  multi  channel  ecommerce  retail  brand  example  marketing  sales  cdo  digital  interview  customer  experience  global  disruption  zappos  shoes  apparel  sport  csrblogcomment  inventory  distribution 
june 2013 by csrollyson
The Big-Data Interview: Making Sense of the New World Order | Wired Enterprise | Wired.com
Interview w co-authors of "Big Data: A Revolution That Will Transform How We Live, Work & Think"
big  data  book  interview  vision  business  society  transformation  Q1  2013  decision  making  adoption  definition  cdo  digital  philosophy  value  chain 
may 2013 by csrollyson
An Interview with John Seely Brown
Useful perspective: 1999 interview on ubiquitous computing w John Seely Brown when he was at Xerox PARC
ubiquitous  computing  1999  history  interview  zerox  parc  vision 
may 2013 by csrollyson
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