csrollyson + hightech   370

Customer Success & Retention Consulting | Waterstone
Specializes in hightech clients + migrating trad techs to cloud, hence customer success focus
customer  success  experience  consulting  firm  chicago  sanfrancisco  hightech  csr19 
4 weeks ago by csrollyson
Peak car - Wikipedia
Economic hypothesis showing widespread fall in car ownership plus increased miles/kms driven
automotive  car  Ownership  transportation  model  economy  culture  hightech  uber  smartphone  infrastructure  reference  comparison  uk  Usa  france  europe  australia  driving  sharing  autonomous  cycling  urbanism  city  london  mobility 
november 2018 by csrollyson
Survival of the Richest – Future Human – Medium
Sobering must-read: insight into fabulously wealthy hightech investor fears—and what they mean to you and me
hightech  billionaire  fear  security  apocalypse  climate  change  environment  professor  Q3  2018  csrblogcomment  imsight  reflection 
july 2018 by csrollyson
Kaspersky, Huawei, and the Geopolitics of Tech Companies
USA fear of Russia, China in cyberwar inevitably permeates consumer brands, products
computer  antivirus  software  russia  usa  smartphone  china  espionage  israel  hightech  nationalism  fear  trust  Q2  2018  market 
may 2018 by csrollyson
Why Silicon Valley can’t fix itself | News | The Guardian
Superb: Why “tech #humanism” could help #SilconValley maintain its #monopoly on our attention—and how to democratize #tech
siliconvalley  facebook  stevejobs  apple  hightech  humanism  power  technology  human  history  cyborg  evolution  democracy  elite  business  model  google  attention  addiction 
may 2018 by csrollyson
Nonprofits: Incubators of Innovation
Several examples of innovation business models of eldercare retirement home facilities
elder  care  retirement  home  model  innovation  example  housing  hightech  telemedicine  empowerment  low  income  nonprofit 
april 2018 by csrollyson
The Digital Bromad: How Toxic Masculinity Thrives Abroad
Multiple stereotype discussion focusing on an odious example. Discussion a needed alt POV
culture  stereotype  pointofview  discussion  digital  nomad  sexism  men  women  hightech  asia  Q2  2018  podcast  consumerist 
april 2018 by csrollyson
Tech.Co Has Been Acquired by Global Digital Media Business
[commented] Frank & Jen exit, sell TechCo(cktail) to UK media firm
chicago  hightech  exit  web2.0  history  csrblogcomment  q1  2018  media  event 
january 2018 by csrollyson
Founders' Stories — Chicago Founders TV
Brilliant interviews in which Pat Ryan takes us behind the scenes w founders of successful startups, both work and personal sides
chicago  hightech  story  ceo  founder  howto  experiential  video  interview  family  psychology 
december 2017 by csrollyson
Manipulation : TED Radio Hour : NPR
Learn how hightech has unintended consequences that negatively affect your community and family--and are the root cause of most social & political problems today
manipulation  hightech  video  series  exceptional  exposé  social  media  smartphone  society  culture 
october 2017 by csrollyson
CMOs don't need more tech...
[comment] What #CMOs need more than #martech #CDO #CIO
csrblogcomment  marketing  cmo  hightech  martech  customer  experience  persona  jtbd  vendor  ecosystem  cdo  cio  cco  leadership 
may 2017 by csrollyson
The principles of trust and evolution of trust: PwC
A management consulting view of #trust in #business emphasizes #hightech, #economy
pwc  trust  management  consulting  economy  politics  q1  2017  hightech  security 
march 2017 by csrollyson
HP’s Takeback Program – Electronics TakeBack Coalition
Fantastic, practical way to dispose of old tech stuff responsibly; #kudos @HP
recycling  hightech  printer  computer  copier  laptop  smartphone  mobile  phone  hard  drive  battery  usa  hp  retail  free 
february 2017 by csrollyson
The Trump Inauguration, Brought to You by Silicon Valley Utopianism | WIRED
Poignant reflection on Fromm's concept of 2 types of freedom + how authoritarianism develops
pointofview  analysis  freedom  hightech  internet  philosophy  q1  2017  trump  authoritarianism  germany  fromm  psychology 
january 2017 by csrollyson
The Coming Tech Backlash
[commented] Predicts white collar Luddites will attack hightech for #AI enabled #job #loss within 20 years
hightech  artificial  intelligence  q1  2017  pointofview  job  employment  loss  automation  management  disruption  csrblogcomment 
january 2017 by csrollyson
Idea Killers
Famous quotes dismissing disruptive technologies that became transformational
hightech  adoption  quote  snafu  executive  professor  history 
august 2016 by csrollyson
University Technology Park at IIT
IIT-supported #hightech incubator on Chicago's #SouthSide
Incubator  IIT  university  life  science  business  entrepreneur  startup  hightech 
june 2016 by csrollyson
Merchandise Mart: The Epicenter of Chicago Tech | Chicago Inno
Reflection on #Chicago's changing economy, from furniture to #hightech | @1871chicago role
chicago  hightech  realestate  q2  2016  startup  entrepreneur  incubator  accelerator  history  economy  2csra  2cdo  sochap  2sbs  2snr 
may 2016 by csrollyson
ITA
Directory of Midwest #IoT firms; best slide categorizes them #kudos
IoT  chicago  directory  hightech  manufacturing  connected  car  professional  services  firm  software  economy  2ghcj  2csra 
april 2016 by csrollyson
Disruptive trends that will transform the auto industry | McKinsey & Company
8 disruptors in #automotive: market segments, competitors, behavior #sharing #autonomous #connectedcar
trend  report  analysis  mckinsey  2016  Q1  connected  car  automotive  disruption  sharing  autonomous  selfdrive  value  chain  hightech  city  mobile  market  electric  vehicle  competition  reference  2snr  2csra  2cdo 
april 2016 by csrollyson
Steve Jobs Demonstrated Why Businesses Need More Ceremonies
SUPERB #stevejobs story: How he engaged #MacOS developers with a powerful-yet-funny technique
stevejobs  story  example  presentation  ceremony  developer  change  transformation  adoption  q1  2016  hightech  digital 
february 2016 by csrollyson
The Employee Experience Equation -
Presents simple model for #employee experience, asserts it's holistic change, can't piecemeal #engagement
employee  engagement  pointofview  q1  2016  culture  hightech  office  transformation  design 
february 2016 by csrollyson
Brainport Vision Device - YouTube
Device lets blind people "see" with sensations on their tongues; rewiring brain to see with the tongue
blind  vision  tongue  video  science;  hightech  brain  exceptional 
february 2016 by csrollyson
Startup Tools | Steve Blank
Amazing trove of references/guides for all aspects of launching a startup
reference  startup  hightech  directory  business  strategy  model  advice  guide  howto  siliconvalley  china  life  science  2csra 
february 2016 by csrollyson
What Four Recent $1 Billion+ Chicago Startup Exits Taught Me About Hyper-Growth — Medium
[commented] Useful observations on startup growth patterns + report/stats on hypergrowth w 3 #chicago examples #cx
pointofview  analysis  startup  software  chicago  2016  Q1  csrblogcomment  strategy  growth  hightech  restaurant  example  ecommerce  payment  platform 
february 2016 by csrollyson
Grow fast or die slow | McKinsey & Company
Analysis reflects well known CSFs for digital startups: discover a new need/niche, achieve market fit & scale fast
startup  software  business  cycle  analysis  Statistics  study  comparison  social  media  Q2  2014  hightech  growth  adoption  market  fit  model  profit  mckinsey 
february 2016 by csrollyson
Employee benefits at Basecamp — Signal v. Noise — Medium
CEO Jason Fried describes and lists Basecamp employee benefits as an example; a mature business!
employee  benefits  human  resources  startup  example  engagement  global  q1  2016  hightech 
january 2016 by csrollyson
Lady Geek
Consultancy in female empowerment; creator, The Empathy Global Index
customer  experience  empathy  design  consulting  firm  management  london  sydney  women  hightech  empowerment 
january 2016 by csrollyson
The Industrialist’s Dilemma | TechCrunch
INSIGHT: #manufacturers' acquiring hightech startups to lead disruption internally, become #digital, agile [examples]
arena  sochap  industrial  Economy  pointofview  agility  merger  acquisition  disruption  innovation  hightech  startup  acquihire  example  q1  2016  automotive  google  ford  amazon  manufacturing  product  digital  vision  adoption  transformation  car 
january 2016 by csrollyson
Capturing value from future transportation technologies | Deloitte University Press
MUSTread: Analyzes scenarios for converging mobility: vehicle, device, IoT; O/S business models, opportunities built on #trust Thx @jhagel
mobile  IoT  strategy  vision  2016  Q1  automotive  smartphone  Operating_systems  sharing  fleet  Autonomous  vehicle  agent  big  data  cdo  2cdo  transport  uber  apple  google  analysis  hightech  2ghcj  thoughtleadership  trust  business  model  value  proposition 
january 2016 by csrollyson
7 Ways to Slow Down Your Perception of Time | Mark's Daily Apple
Great riff on the brain's perception of time, and how to make it work in your favor #fb
time  philosophy  management  howto  work  play  curiosity  routine  brain  hightech  stress  nature  2csrollyson 
december 2015 by csrollyson
How to Say “Sorry” in Customer Experience Failures
Want to build trust? > How to apologize to customers | examples + rationale #Customer #experience
cco  customer  experience  cx  2010  example  apology  operations  retail  hightech  transparency  trust  2cco  2sochap 
december 2015 by csrollyson
Beyond Engagement: The Value of Experience in Employee Advocacy | Social Media Today
Case study: How SAP empowered its employees on #SocialMedia and build advocacy #kudos @sarahgoodall
social  media  employee  advocacy  empowerment  case  study  hightech  q2  2015  program  2sochap  2sbs 
december 2015 by csrollyson
Trust & Choice: Essential Customer Experience Ingredients
Excellent analysis of how trust, respect & choice affect #customer #experience + its impact on business
customer  experience  Statistics  analysis  2011  comparison  banking  automotive  hightech  trust 
december 2015 by csrollyson
Creative Spaces | Chicago Creative Space
Fetishizing chicago hightech offices; music videos offer unique view of several "creative" offices
Office  chicago  video  promotion  interior  design  architecture  hightech 
december 2015 by csrollyson
After Paris: Liberté demands unlimited encryption | InfoWorld
Shows there's no halfway, #privacy/liberty will be gone forever, if we let it #NoBackdoors
encryption  backdoor  Q4  2015  pointofview  exceptional  paris  attack  surveillance  police  military  politics  hightech  apple  criminal  terrorism 
november 2015 by csrollyson
The Future of Digital Customer Experience | SolsticeFWD (with images, tweets) · csrollyson · Storify
Rich coverage of #mobile #transformation trends: Practical insights: @forrester @johndeere @bosch @trunkclub & more
hightech  mobile  web  ecommerce  q3  2015  vision  cdo  customer  experience  marketing  application  iot  disruption  vendor  enterprise  solution  big  data  business  social  omni  channel  2cco  2cdo 
september 2015 by csrollyson
4 Digital Laws | Digital Tonto
Useful analysis of some of the technology and human forces governing adoption of technology and products
technology  adoption  service  design  human  hightech  pointofview  product  q4  2011  stevejobs  apple 
september 2015 by csrollyson
Inside Obama's Stealth Startup | Fast Company | Business + Innovation
How Obama learned from the healthcare.gov fiasco: reforming govt systems fr the inside
government  hightech  transformation  healthcare  fiasco  2015  Q3  obama  agile  2ghcj  2cdo  2csra  casestudy 
september 2015 by csrollyson
Google+ Is Alive and Well Despite Persistent Media Reports
Debunks "tech press" proclamations of #google+ closure; uses #googleglass as example; suffers from lack of facts
google  plus  q3  2015  Speculation  debunk  hightech  journalism  glass  google+ 
august 2015 by csrollyson
6 Tips for Managing Negative Feedback on Social Media - Digital Marketing Services - Opportunity MAX
Conventional #socialmedia wisdom for responding to negative feedback => #experiential is the next wave!
negative  social  media  example  hightech  legacy  best  practice  appliance  2sochap  2sbs 
july 2015 by csrollyson
How to Outsmart the Machines — Bad Words — Medium
Superb call to action for people to act on their intelligence—and thrive amid robots #kudos #fb
human  computer  competitive  advantage  exceptional  q3  2015  hightech  knowledge  economy  analysis 
july 2015 by csrollyson
The Servitude Bubble — Bad Words — Medium
[commented] On-point polemic against app economy; argues that opportunity cost of being Uber driver, dog-walker is staggering #fb #corruption #greed
polemic  hightech  application  economy  bubble  opportunity  cost  pointofview  Q3  2015  exceptional  csrblogcomment 
july 2015 by csrollyson
Property Investors Fall for America’s Latest Tech Hub: Chicago - WSJ
Real estate getting frothy, Chicago attracting investors due ot its quality/cost ratio
q2  2015  realestate  hightech  chicago  comparison  Newyorkcity  sanfrancisco  boston  cost 
june 2015 by csrollyson
Complete newbie wanting to build a budget gaming rig - Gaming - OverclockersClub Forums
Superb example of in-depth, specific advice in forums; even if you aren’t a computer hobbyist, imagine any business problem instead of the computer build. And it was difficult to select the “best” response because there were so many high quality responses in this thread.
gaming  computer  forum  discussion  2sds  hightech  bullsi  moderation  collaboration  diy  11hob  11diy  111cruc 
may 2015 by csrollyson
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