csrollyson + comparison   862

Customers Can Be a Business “Moat” | LinkedIn
[commented] Asserts that "proactively looking out for customers' interests" can create loyal customers who stay because they *want* to do business with you #cx #customer #experience #trust
customer  experience  business  strategy  competitive  advantage  csrblogcomment  example  comparison  innovation  offense  defense  core  competency 
13 days ago by csrollyson
Journey Mapping to Hypothesis Mapping: Creating Better CX - Heart of the Customer
2 Pitfalls of customer journey mapping: Mistaking #hypothesis maps for #journey #maps + showing hypothesis maps to #customers + how to use them together #CX
journey  hypothesis  map  customer  experience  comparison  howto  csr19  pitfall  process  organization  team  2015  Q4 
19 days ago by csrollyson
UX Mapping Methods Compared: A Cheat Sheet
Superb #CX reference: Compares #Empathy #Journey #Experience #maps and #service #blueprint and describes how each functions
journey  experience  empathy  map  service  design  blueprint  comparison  bullsi  reference  user  customer  howto  example  2019  Q2  image  csr19 
19 days ago by csrollyson
How Women Can Be Instantly Smarter at Work: Turn Down the AC | Inc.com
In this study, cold #air #conditioning affected #women's work performance more than #men's
air  conditioning  hvac  study  women  men  comparison  summer  math  language  performance  problem  solving  2019  Q2 
20 days ago by csrollyson
Archetypal Resting Positions: How Sitting Like Your Ancestors Could Save Your Health | Mark's Daily Apple
Primal humans had no chairs but used many “resting positions” that non-athletes can use to improve joint health (yes avoiding grains & other inflammatory foods helps too)
primal  paleo  health  wellness  tissue  stretch  sit  position  study  squat  lifestyle  comparison  csrblogcomment 
26 days ago by csrollyson
Data Science and Ethnography: What’s Our Common Ground, and Why Does It Matter? - EPIC
Fascinating and useful: Explicitly juxtaposes #ethnography and #data #science and asks, "What can each discipline learn from the other?" #quantitative #qualitative #CX #research
ethnography  data  science  discussion  method  bias  analysis  discipline  comparison  q1  2018  customer  experience  research  quantitative  qualitative 
27 days ago by csrollyson
Warning Signs That a Bubble Is About to Burst – OneZero
PSA: full-fledged #market #bust predicted, and I agree with his solid reasoning. Parallels with 1999
economy  prediction  hightech  bubble  sign  comparison  internet  1999  2019  Q2  CEO  realestate  Newyorkcity  sanfrancisco  skyscraper  elder  youth  millennial  salary  bust 
28 days ago by csrollyson
Why Research Could Make or Break Your Journey Mapping Effort
Brilliant: Contrasts hypothesis v. #journey #maps, shows why many maps fail to deliver; they use internal data, NOT customer-centric unstructured data that's focused on JTBD. BTW, #Agile #Digital #Ethnography changes the game in journey research.
journey  map  research  pointofview  qualitative  quantitative  howto  value  proposition  2017  Q3  customer  experience  outcome  jtbd  touchpoint  comparison  bullsi  bullsi2  pitfall  hypothesis 
4 weeks ago by csrollyson
JACSW Prepares for Arrival of Unaccompanied Migrant Children in Chicago - JACSW - Jane Addams College of Social Work
In-service raises awareness of "unaccompanied" children in government custody who are resettled in Chicago ^cr @jacsw
university  social  work  UIC  2018  Q4  refugee  migrant  children  chicago  awareness  19eyz  immigration  comparison  germany  colombia  india 
7 weeks ago by csrollyson
What does it mean to be a refugee? | National Geographic Australia - National Geographic
Concise definitions + links to legal documents governing #refugees' #legal #status worldwide + comparison w #asylum
refugee  asylum  law  status  global  comparison  unitednations  NGO  legal  19eyz 
7 weeks ago by csrollyson
Touchpoint | Service Design and CX: Friends or foes?
Spring 2016 Touchpoint focuses on similarities and differences b/t #service #design and #customer #experience #CX
service  design  touchpoint  customer  experience  journal  Q2  2016  comparison  pointofview  marketing  advertising  model  philosophy  approach  Insight  csr19 
8 weeks ago by csrollyson
Comparison of Educational Sales Distributors Platforms | TFC Blog
Superb! TFC interviews #educational #sales #distributors on their markets, models, pricing, marketing #distribution #documentary ^cr
education  sales  distribution  bullsi2  reference  exceptional  19eyz  university  distributor  comparison  model  filmmaker  professor  library  cause  VOD  DVD  Statistics  revenue 
8 weeks ago by csrollyson
Displacement & Resilience: women Iive for a new day | The International Association of Women in Radio & Television
2019 Documentary compares female #refugee experiences in host countries #india #tunisia #philippines #canada #women. Chandita Mukherjee EP'd + 5 filmmakers in host countries #kudos ^cr
women  refugee  documentary  19eyz  2019  asia  india  philippines  canada  tunisia  executive  producer  filmmaker  syria  comparison 
9 weeks ago by csrollyson
AWFF 2019: Collaborative documentary Displacement and Resilience explores conflict, migration and exile
"Displacemennt & Resilience": Documentary highlights experience of #women #refugees in Tibet India Philippines Canada Tunisia, from trauma to healing and triumph #FiveMillionFilm ^cr
documentary  refugee  reference  women  PTSD  migration  exile  philippines  tunia  comparison  india  rohingya  tibet  asia  canada  story  film  2019  editing  social  worker  resilience  police  interview 
9 weeks ago by csrollyson
Paleo News – Fresh Sardines Or Canned Sardines: No Longer An Option For Americans | The Paleo Diet™
[commented] Compares fresh v. canned sardines from nutrition and health perspectives + Collapse of Pacific populations and USA canning
paleo  food  fish  canned  analysis  review  health  nutrition  comparison  fresh  processing  vitamin  additive  mineral  csrblogcomment  foreign  domestic 
9 weeks ago by csrollyson
Ultimate Guide to Customer Experience Mapping: How to Map the CX from Start to Finish – NGDATA
Superb post compares #customer #experience maps to #journey #maps, shows when to use each, then how to build #CX map; BTW #agile #digital #ethnography speeds & improves this process
customer  experience  map  journey  comparison  reference  bullsi  csr19  howto  value  proposition  2017  data  social  media  sales  retail  transaction  example  template  omni  channel  touchpoint  emotion  research  persona  interview  forum  support  call  center  design 
9 weeks ago by csrollyson
Netnography - Wikipedia
Another flavor of "digital ethnography" - entry tries to differentiate itself, but its logic is inconsistent
ethnography  reference  comparison  internet  digital  method  analysis  pioneer  community 
11 weeks ago by csrollyson
Market Research Methods
Briefly mentions social within context of secondary market research, then discusses surveys, focus groups, interviews, observation, and field trials in the UX sense
marketing  research  quantitative  qualitative  primary  secondary  comparison  howto  csr19  reference  twitter  user  experience  customer 
11 weeks ago by csrollyson
Research Solutions | Market Street Research
Marketing research firm discusses brand awareness and how it's measured with qual and quant methods + links to multiple other research methods; they do longitudinal studies for customer experience and employee engagement and general benchmarking
marketing  brand  awareness  image  research  quantitative  qualitative  comparison  vendor  firm  csr19  benchmarking  reference 
11 weeks ago by csrollyson
Quantitative Market Research VS Qualitative Market Research
Offers common examples of quant and qual primary marketing research + brief discussion of how each is used
marketing  research  quantitative  qualitative  description  comparison  vendor  firm  howto  csr19  primary 
11 weeks ago by csrollyson
Quantitative vs Qualitative Market Research: Which Method Is Best for You?
Briefly describes quant and qual marketing research, then offers rough guidance for selecting which to conduct, or both
marketing  research  quantitative  qualitative  comparison  vendor  firm  howto  csr19 
11 weeks ago by csrollyson
Understanding the Types of Marketing Research
Very useful: contextualizes quant & qual with the larger perspective of primary & secondary marketing research
marketing  research  overview  business  analysis  primary  secondary  qualitative  quantitative  comparison  csr19  reference 
11 weeks ago by csrollyson
How many movie producers does a film need?
Very useful: stats behind the number of producers in studio- and indie-films
film  studio  indie  comparison  Statistics  executive  producer  trend  analysis  role  reference  19eyz  bullsi  Business 
12 weeks ago by csrollyson
6 Top Crowdfunding Websites: Which One Is Right For Your Project?
Compares #indiegogo #kickstarter #rockethub #fundrazr #gogetfunding #crowdfunder #startsomegood for independent projects startups
crowdfunding  comparison  indiegogo  kickstarter  list  19eyz  investor  investment  finance  vehicle  community  Business 
march 2019 by csrollyson
Personas vs. Jobs-to-Be-Done
Very useful comparison of #JobsToBeDone and #personas for #customer & #user #experience - shows each artifact's strengths/weaknesses + how to use them together #JTBD #CX
jtbd  design  customer  user  experience  csr19  outcome  persona  comparison  service  bullsi  reference  howto 
march 2019 by csrollyson
In Lebanon, Syrian Refugees Met With Harassment And Hostility : Parallels : NPR
#Syrian #refugees' tenuous status in #Lebanon: they face physical/death threats from population + harassment from the army. Lebanon has no refugee program, so uncertainty reigns
syria  refugee  lebanon  hostility  story  family  death  threat  army  19eyz  relationship  uncertainty  comparison  bullsi 
march 2019 by csrollyson
How the Grok Narrative Motivates Me | Mark's Daily Apple
Nice allegory: What if Grok were to observe modern humans' diet and exercise habits
paleo  pointofview  science  debunk  philosophy  hunter  gatherer  diet  exercise  comparison  imagination  bullsi 
march 2019 by csrollyson
Paleo Diet Evidence
Concise rationale and description of the #paleo #diet major sources + links to studies
paleo  diet  summary  reference  literature  review  synopsis  q3  2018  history  whole  food  comparison  process 
march 2019 by csrollyson
The 5 Best Google+ Alternatives to Use Instead
Excellent list of 5 #google+ #alternatives and concise descriptions of each
google+  alternative  2019  Q1  community  private  comparison  list  collaboration  group  social  media  platform  shutdown 
march 2019 by csrollyson
Visual Guide to Customer Journey Mapping Process
Good detail of analog trad process of #customer #journey #mapping + compares journey maps to #service #blueprint experience maps, others #CX #research
service  design  customer  user  research  journey  map  howto  guide  blueprint  comparison  experience  process  marketing  automation  value  proposition  csr19 
march 2019 by csrollyson
Should I Go to Trade School or College?
College questioned as the “automatic choice” for career prep. Several examples of students who chose trade schools and colleges
genz  culture  university  college  vocation  trade  school  comparison  family  student  highschool  debt  usa  example 
march 2019 by csrollyson
How to Pick the Best Customer Journey Analytics Platform for You
Yes, a pitch for their platform but head/shoulders above most other posts. Enterprise viewpoint, uses true analytics to inform #customer #journey #map creation & optimization
customer  experience  journey  map  persona  enterprise  software  platform  vendor  analytics  exceptional  organization  data  marketing  automation  comparison  analysis  reference  bullsi  example  image  IT  csr19 
february 2019 by csrollyson
How to Conduct Research for Customer Journey Mapping
Exceptional how-to guide for conducting qualitative customer experience research, supplemented with quantitative + links #journey #map #CX
customer  experience  journey  map  research  method  comparison  qualitative  quantitative  survey  interview  social  sentiment  analysis  howto  reference  exceptional  field  study  analytics  csr19  bullsi 
february 2019 by csrollyson
Are Potatoes Paleo? / Ultimate Paleo Guide
Potatoes contain a natural toxin called saponin. Researchers haven’t studied saponin much, but it is thought that is causes nausea, vomiting, and diarrhea in some people
potato  paleo  primal  pointofview  starch  sweet  comparison  nutrition  history 
february 2019 by csrollyson
191 of the Healthiest Vegetables Ranked (from Best to Worst) - Intake
Interactive tools let users compare and rank vegetables in terms of various health benefits
rank  comparison  fruit  vegetable  diet  nutrition  health  wellness  tool  interactio 
february 2019 by csrollyson
Study: A third of young adults want out of Chicago; ill omen for population loss | Chicago Sun-Times
Shocker: millennials’ confidence in police & economic opportunity varies sharply by community area (university of chicago study)
study  millennial  chicago  race  ethnicity  comparison  police  government  trust  ward  community  area  economy  opportunity  Q1  2019 
january 2019 by csrollyson
Clarinet vs Oboe - Difference and Comparison | Diffen
Nice detail comparing oboe and clarinet. the whole site does this so compare any two instruments (and other things)
music  comparison  instrument  clarinet  oboe  tool  history  usage  website 
january 2019 by csrollyson
Expert Highlights Use of CAR T-Cell Therapy in DLBCL
ATC physician discusses CAR-T therapy for r/r DLBCL, differences in Yescarta and Kymriah
SH4  18sbx  interview  cartcell  comparison  dlbcl  ATC  treatment  3rdline  refractory  relapse  bullsi 
january 2019 by csrollyson
How I manage patients with relapsed/refractory diffuse large B cell lymphoma
Superb in-depth paper presents patient journey from SH3/SH4 perspective through first-line, second-line, and third-line stages by discussing studies. Mentions CAR-T at conclusion
sh3  sh4  oncologist  physician  NHL  DLBCL  refractory  relapse  2ndline  3rdline  comparison  chemotherapy  transplant  highdose  bullsi  18sbx  bullsi2 
january 2019 by csrollyson
China Leads the way in Eradicating Extreme Poverty
A lor of comparing things that don’t compare BUT nice tidbit at the end: using PPP,
China’s economy is already much larger than USA, so pushing for an arms race disastrous for US. exhibit A, Russia.
china  usa  economy  military  growth  Q1  2019  poverty  globalization  comparison  model  capitalism  communism 
january 2019 by csrollyson
Peak car - Wikipedia
Economic hypothesis showing widespread fall in car ownership plus increased miles/kms driven
automotive  car  Ownership  transportation  model  economy  culture  hightech  uber  smartphone  infrastructure  reference  comparison  uk  Usa  france  europe  australia  driving  sharing  autonomous  cycling  urbanism  city  london  mobility 
november 2018 by csrollyson
Food Apartheid: The Silent Killer in the Black Community
Polemic and personal story about food apartheid | deserts in black communities
food  desert  apartheid  pointofview  Newyorkcity  uk  comparison  black  community  diabetes  health  wellness  fastfood  q2  2015 
november 2018 by csrollyson
6 Best Freelance Websites for Employers 2018
Small business website ranks "best" freelancing platforms
freelance  website  platform  comparison  upwork  guru  freelancer  smb  rank  2018 
october 2018 by csrollyson
Right-Wing Authoritarianism on the Rise: Brazilians Can Halt the Trend
Explains the cycle of how economic & political corruption work together as ruling class takes over and bankrupts nations
global  politics  brazil  brasil  usa  philippines  mexico  comparison  trump  corruption  exceptional  media  insight  reference  india  military 
october 2018 by csrollyson
Navy Pier Flyover For Bikers, Joggers Delayed (Again) | WBEZ
Shocker: Navy Pier Flyover delayed Again (accountability gap?) #LFT #chicago #cycling
news  cycling  chicago  lakeshoredrive  lakefronttrail  development  construction  bike  lane  delay  comparison 
june 2018 by csrollyson
The Carnivore Diet: Pros, Cons, and Suggestions | Mark's Daily Apple
Mark unpacks trendy meat-only diets/lifestyles + examples and recommendations
carnivore  palep  primal  comparison  howto  Q2  2018  diet  lifestyle  example  analysis  model  advice 
may 2018 by csrollyson
New Microsoft Surface Tablet: Not Affordable and Not an iPad-Killer
Microsoft shows it’s not getting the price message, fails to disrupt the iPad/Chromebook tablet duopoly
tablet  competition  microsoft  apple  google  Q2  2018  price  school  comparison  design  hardware  software  value 
may 2018 by csrollyson
Opinion | John McCain Battles Donald Trump With His Dying Breaths - The New York Times
Reflection on @JohnMccain and #trump in terms of morals, comportment, ego, service to country
pointofview  politics  2018  q2  mccain  republican  trump  bush  comparison  vietnam  honor  service  narcissism  palin  reflection  ego 
may 2018 by csrollyson
This New Tiny Electric Car Comes With Five Years Of Free Solar Charging
#Uniti is a new electric car that has a carbon fiber frame & is designed for #urban #commuting & comes w 5 years of free charging
electric  vehicle  car  autonomous  2018  Q2  Sweden  launch  power  battery  startup  model  carbon  fiber  frame  spare  environment  city  urban  manufacturing  cycling  comparison  walking 
may 2018 by csrollyson
Using The Old Mac OS Is Pure Zen
Reflecting on interface design through the lens of MacOS, 1980s versions
macintosh  interface  design  Operating_systems  color  black  white  comparison  reflection  2018 
may 2018 by csrollyson
Why Students Hate School Lunches - The New York Times
Why legislating healthy food doesn't work + Reflections on what we must change #school #lunch #obesity
children  teen  cook  tween  school  home  cooking  drivetotrust  comparison  france  usa  japan  meal  eating  experience  fat  relationship  food  culture  lunch  government  legislation  obesity  crisis  cafeteria  health  cooktohealth 
april 2018 by csrollyson
Domestic violence - Wikipedia
Useful for global context + many references to more
domestic  violence  global  usa  uk  comparison  Statistics  family  reference 
april 2018 by csrollyson
An evidence-based conceptual framework of healthy cooking
Delicious #medical recipe uses a research approach to create evidence-based conceptual framework of #healthy #cooking to reduce #diabetes #obesity #CVD
cooking  health  bullsi  exceptional  2015  university  texas  cancer  research  physician  chef  disease  drivetotrust  home  comparison  processed  food  restaurant 
april 2018 by csrollyson
Is Junk Food Really Cheaper? - The New York Times
The #USA has 5 fastfood outlets for every #grocery #store #obesity - Call for #culture change - #cooking seen as "work"
food  fastfood  home  cooking  comparison  junk  family  mcdonalds  big  marketing  advertising  2011  lifestyle  carnival  drivetotrust  processed  culture  change  work 
april 2018 by csrollyson
EPA’s war with California proves America needs a carbon tax | Dana Nuccitelli | Environment | The Guardian
USA gasoline prices artificially low and half other “developed countries,” which invents Americans to buy large carbon polluting cars and trucks
analysis  carbon  tax  efficiency  standard  environment  policy  Q2  2018  trump  california  suv  gasoline  price  comparison 
april 2018 by csrollyson
What Americans can learn from British class guilt | US news | The Guardian
#Socialeconomic #class compared in the #USA & #UK: How each country's culture experiences social class + an example & research links
usa  uk  social  economy  class  stereotype  comparison  2018  q1  example  immigrant  university  community  middle  private  public  school  Statistics  research  csrb 
march 2018 by csrollyson
Exclusive: Arizona governor and Uber kept self-driving program secret, emails reveal | Technology | The Guardian
#Arizona #governor asleep at the wheel, keeps UBER self-driving program #secret from the public #trust #fail - alarming compare stats, @UBER @google driver interventions
autonomous  vehicle  self  deice  car  arizona  exposé  governor  regulation  safety  trust  california  test  comparison  kill  Q1  2018  video  ethics 
march 2018 by csrollyson
The Jungian Model of the Psyche | Journal Psyche
Very brief but useful summary of CG Jung's model of the psyche
jung  psychology  reference  ego  unconscious  psyche  self  comparison  freud  model 
march 2018 by csrollyson
How Bad Are Peanuts, Really? | Mark's Daily Apple
Mark analyzes peanuts and derivatives for appropriateness in paleo living
primal  paleo  peanut  health  wellness  analysis  comparison  risk  benefit  value  proposition 
february 2018 by csrollyson
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