csrollyson + behavior   126

CHANGING MY LIFE - Belle Meets World
[commented] Inspiring personal journey of changing personal workout and diet habits
csrblogcomment  fitness  wellness  paleo  exercise  diet  sleep  journey  behavior  lifestyle  change  apparel  2017 
4 days ago by csrollyson
Make your journey maps measurable with customer journey analytics
[commented] Pitches the importance of basing #customer #journey #maps on real data, not on boardroom-created models
customer  experience  analytics  journey  map  debunk  bullsi  data  transaction  omni  channel  example  telecom  csrblogcomment  call  center  trigger  jtbd  kpi  behavior  csr19 
5 weeks ago by csrollyson
Health Online 2013 | Pew Research Center
Long in the tooth but useful; most findings have likely increased as online/digital adoption deepens
2013  healthcare  online  behavior  research  patient  customer  Experience 
8 weeks ago by csrollyson
Why we shouldn't like coffee, but we do: Weirdly, people with a higher sensitivity to bitter caffeine taste drink more coffee -- ScienceDaily
Hypothesizing as to why people sensitive to bitter taste should not like caffeine but oft do: they learn to associate caffeine’s bitter taste with energy
research  coffee  tea  wine  caffeine  taste  genetics  uk  behavior  modification  reinforcement  food  drink 
november 2018 by csrollyson
Humans Are Dumb At Figuring Out How Smart Animals Are | FiveThirtyEight
Scientists try to create a universal model for “intelligence” to rate and rank animals; “But each animal smart in its own way”
human  primate  behavior  animal  intelligence  study  research  fail  model 
may 2018 by csrollyson
Beware the smart toaster: 18 tips for surviving the surveillance age | Technology | The Guardian
How to #resist @facebook @google #social #network use of your private data: Growing backlash vs data harvesting, profiling, manipulation
internet  facebook  google  backlash  howto  management  surveillance  privacy  resist  q1  2018  behavior  economics  manipulation  purchase 
march 2018 by csrollyson
One Positive Place Look Up - One Positive Place
[comment] Added thoughts on the power of attitude, presence and empowerment
csrblogcomment  philosophy  2018  Q1  sport  attitude  behavior  empowerment  social 
march 2018 by csrollyson
Our Minds Have Been Hijacked by Our Phones. Tristan Harris Wants to Rescue Them
Ex-Google engineer wants to liberate us from #devices that are deliberately #designed to be #addictive
2017  addiction  alum  google  campaign  cause  device  application  behavior  economics  design  attention  neuroscience 
march 2018 by csrollyson
How Millennials Have Changed Charitable Giving
Giving trends among #millennial generation: episodic, online, outcome-focused #nonprofit #social #impact #media
nonprofit  millennial  cause  behavior  donor  social  media  giving  trend  pointofview  report  communication  impact  outcome 
march 2018 by csrollyson
Science Says Fitness Trackers Don't Work. Wear One Anyway | WIRED
Argues that fitness trackers’ poor track record ;^) due to studies’ use of old devices; app designs better plus more sensors make for better UX CX
fitness  tracker  wearable  study  workout  behavior  economics  application  design  research  motivation  example  Q4  2017  software  addiction  user  customer  experience 
december 2017 by csrollyson
10 Alternative Therapies for ADD & ADHD | Mark's Daily Apple
This makes a ton of sense and I'd totally consider if my kid had attention deficit issues: check it out!
ADD  ADHD  neurological  disorder  behavior  children  lifestyle  primal  insight  study  research  diet  exercise  nutrition  alternative  natural  treatment 
december 2017 by csrollyson
The Elephant in the Kitchen | HuffPost
Useful post shares the logic and some results of Common Threads, the children's & family's food empowerment org
food  children  school  health  empowerment  bullsi  reference  family  obesity  behavior  grocery  cooking 
december 2017 by csrollyson
Transforming Health Care One Book Group at a Time - Iora Health
Health coach writes about innovation @iorahealth + example experiment with helping patient group w weight loss
iorahealth  story  coach  weight  loss  patient  group  behavior  interview  modification  2015  example 
september 2017 by csrollyson
9 Factors That Influence Testosterone Levels | Mark's Daily Apple
Detailed riff on testosterone & effect on health, men & women, diet & workout effects
health  science  research  hormone  testosterone  workout  primal  paleo  diet  behavior 
september 2017 by csrollyson
Articles | AFP
Not a pretty picture: #HCI/human factors meets #security & systems/policies very hard to use
human  centered  design  security  interview  password  fsi  engineering  social  media  Q3  2016  organization  change  I.T.  policy  hospital  example  workaround  2ghcj  2csrollyson  2snr  2cdo  cco  behavior  economics 
august 2016 by csrollyson
Bill Gates, Warren Buffett, and Oprah Winfrey All Use the 5-Hour Rule | Inc.com
Obvious but too oft forgotten: Create space for yourself, don't allow yourself to merely respond to stimuli
productivity  reading  thinking  reflection  pointofview  q3  2016  behavior  howto  2sbs  2csra 
august 2016 by csrollyson
What Behavioral Economics Is Not - ideas42
Useful analysis/POV on #behavioral #economics definitions debunks "misconceptions"
behavior  economics  pointofview  intention  action  gap  analysis  psychology  definition  obama  example  government  politics  debunk  control  social  design  human  2ghcj  cco  sochap 
july 2016 by csrollyson
Value-action gap - Wikipedia, the free encyclopedia
Summarizes research of the gap between buyers' purported support for "the environment" & refusal to buy green products
environment  green  social  society  motive  behavior  research  contradiction  science  reference  2ghcj 
july 2016 by csrollyson
When Authenticity Doesn’t Translate | INSEAD Knowledge
Survey of engineers: Colleagues value altruism over authenticity; values #trust matter
trust  authenticity  survey  engineer  work  colleague  altruism  human  behavior  social  politics  clinton  sanders  Q2  2016  sochap  2csra  2csrollyson  value 
may 2016 by csrollyson
Internet addiction disorder - Wikipedia, the free encyclopedia
Broad reference puts PIU in context of other addictions, disorders & behavior issues
reference  problematic  internet  use  computer  addiction  Psychology  human  behavior  diagnosis 
march 2016 by csrollyson
Dan Ariely Interview, Part I -- A Primer on Behavioral Economics | The Best Schools
Excellent start to #behavioral #economics which is used to design social environments & technology interfaces
behavior  economics  interview  pioneer  reference  exceptional  research  book  human  sociology  finance  government  policy  design  society  pointofview  sochap  cco  service  2cdo 
march 2016 by csrollyson
Behavioral economics - Wikipedia, the free encyclopedia
Overview of the development of #behavioral #economics, related fields, and pioneers
behavior  economics  reference  history  pioneer  psychology  finance 
march 2016 by csrollyson
Gosling
Research lab of Snoop author & prof with useful resources for ethnographic research on physical spaces
experiential  research  office  home  house  social  media  network  profile  behavior  Psychology  2008  ethnography 
february 2016 by csrollyson
How To Be Like Sherlock Holmes: 4 Insights From Research
Fascinating: How to decode people by looking at their profiles & possessions + great references
research  humor  insight  behavior  possessions  home  office  apparel  facebook  website  secret  personality  psychology  science  reference  social  media  cco  cdo  sochap 
february 2016 by csrollyson
7 Ways to Use Cognitive Biases to Increase Email Signups
Cognitive bias crisply presented in actionable way for #email #ecommerce #marketing BUT don't manipulate
mail  ecommerce  behavior  economics  cognitive  bias  web  sales  marketing  Ethics  inbound  conversion 
december 2015 by csrollyson
Why It’s So Difficult To Fund Customer Experience Change
Brief poignant insight about why executives are loath to fund #customer #experience
customer  Experience  organization  executive  ROI  sochap  reference  behavior  fear  economics  leadership  culture 
december 2015 by csrollyson
How the NSA uses behavior analytics to detect threats | CIO
NSA #cloud #security follows #amazon practices, adds proprietary #behavior #analytics to detect exceptions
government  security  cloud  q4  2015  nsa  survelllance  internal  external  behavior  analytics  big  data  clearance  permission  cio  interview  2cdo  2csra 
december 2015 by csrollyson
Kansei engineering - Wikipedia, the free encyclopedia
Affective engineering is the study of the interactions between the customer and the product at the emotional/affective level.
product  design  engineering  psychology  behavior  emotion  measurement  methodology  reference  japan 
november 2015 by csrollyson
Online Dating Made This Woman a Pawn in a Global Crime Plot | WIRED
Enthralling, sad story: how a woman was duped by a crime ring using expert social engineering & behavioral economics
romance  scam  exposé  2015  Q4  nigeria  money  laundering  scotland  oil  psychology  love  behavior  economics  life  cycle  social  engineering  facebook  chat  western  union  story  2ghcj 
november 2015 by csrollyson
The Chairs Are Where the People Go
Short reflection on streetscapes and human behavior #kudos @annie_l_lin
Sociology  street  reflection  behavior  urbanism  user  experience  service  design 
november 2015 by csrollyson
Nudging, clever marketing, or both? Exploring the ethics of private sector nudging — Misbehaving
Examining @cvs @pepsi motivations behind food & #retail nudging #ethics #behavior #economics kudos @linneagandhi
behavior  economics  nudge  ethics  blog  food  cvs  pepsi  profit  customer  retail  merchandising  q4  2015  pointofview  analysis  health  junk  2cco  2csra  2sochap 
october 2015 by csrollyson
John Cacioppo
University of Chicago prof on human sociality & neuroscience
neuroscience  professor  university  chicago  primate  human  behavior  group  individual  research  reference  thought  leadership  social  network 
september 2015 by csrollyson
Can Your Reputation Withstand Increased Surveillance?
[commented]Astute reflection on proliferation of #mobile #drone cameras, potential loss of privacy
reputation  reflection  example  drone  mobile  smartphone  camera  video  theft  behavior  restaurant  neighbor  privacy  pointofview  q3  2015  Statistics  viral  police  surveillance  csrblogcomment 
july 2015 by csrollyson
VALIDATION IN THE INTRODUCING THE MICRO PILOT SM
Real-world hack test uses MVP approach to testing high-risk variables during innovation
agile  innovation  design  test  customer  user  behavior  howto  risk  management  process  model 
july 2015 by csrollyson
Enterprise Habit-Forming Products
Superb summary of @nireyal model for using #behavioral #economics for product #design #kudos
behavior  psychology  economics  presentation  model  product  design  motivation  trigger  reward  software  example  application  2csra 
july 2015 by csrollyson
The Secret Psychology of Snapchat
Excellent concise storyboard explanation of #snapchat value proposition and stickiness #kudos @nireyal
snapchat  presentation  exception  behavior  economics  value  proposition  user  experience  2execguide  2cdo  2csra  Platform 
july 2015 by csrollyson
Why It Pays to Be a Jerk - The Atlantic
Many words but insights: 1) no formula/group behavior complex/conditional; 2) aggression tolerated on behalf of group
behavior  group  sociology  study  analysis  2015  q2  example  journalism  military  story  history  leadership  stevejobs  2sds  2sbs  performance  organization  business  insight 
may 2015 by csrollyson
The Startup That Wants to Cure Social Anxiety - The Atlantic
The story of a startup using its CBT website to help clients vanquish #social #anxiety and #depression
social  anxiety  depression  internet  cognitive  behavior  therapy  CBT  startup  california  example  telemedicine  mkr  mental  health  illness 
may 2015 by csrollyson
Are we better off living in California? | FinalMile | Behaviour Architecture
[comment] Human behavior ciscussion of bias when people compare their city to other geos for quality of life #fb
cognitive  bias  comparison  california  siliconvalley  chicago  illinois  weather  transit  pointofview  csrblogcomment  behavior  blog  quality  life  2csrollyson  2ghcj 
may 2015 by csrollyson
Evolution Isn't a One-Way Street | Big Think
Argues that genes and behavior each affect the other, not only genes changing behavior
pointofview  q2  2015  evolution  adaptation  food  behavior 
may 2015 by csrollyson
Hospitals Are Mining Patients' Credit Card Data to Predict Who Will Get Sick - Businessweek
#Healthcare providers use #BigData to predict need for care, ability to pay & adherence to care
credit  card  data  hospital  provider  q3  2014  big  healthcare  prediction  medicine  behavior  readmission  patient 
april 2015 by csrollyson
9 Cats Who Don’t Care What You’re Trying To Do… Because They’re Cats.
Interesting example of requesting and fulfilling love, between
cats+humans
cat  pet  human  behavior  humor  video  love  request 
february 2015 by csrollyson
The human race evolved to be fair for selfish reasons
Social roots & group behavior: Robert Trivers & Robin Dunbar have advanced research in this area #fb
evolution  Psychology  reciprocal  altruism  social  behavior  study  group  fairness  reputation  primate  dog  human  chimpanzee  collaboration  2ghcj  2sochap 
october 2014 by csrollyson
Your complete guide to the insane, secretive world of Froyo Toppings — Matter — Medium
Delightful exploration, tongue in cheek, of how frozen yogurt chains use design to get you to buy more #kudos #fb
humor  restaurant  chain  self  service  fastfood  Newyorkcity  Psychology  design  store  behavior  food  2csrollyson 
october 2014 by csrollyson
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