csrollyson + b2b + csrblogcomment   25

This is not selling! Stop Annoying Me on LinkedIn - Alice Heiman, LLC
[comment]Useful example of #bad #manners on #LinkedIn: @aliceheiman fights impersonal "selling" #kudos
linkedin  2016  q2  pointofview  example  sales  busdev  csrblogcomment  relationship  customer  experience  b2b  software  development  services  2csra  2execguide  2snr  2sbs 
may 2016 by csrollyson
Compass for Better Customer Experience
[commented] Useful: Boost #CX by reorienting B2B #marketing #sales #customer #service around buyer journey
customer  experience  sales  b2b  Q1  2016  journey  service  marketing  alignment  pointofview  empowerment  model  cco  cdo  cmo  ceo  csrblogcomment 
february 2016 by csrollyson
Why Customer Success Means the End of Salespeople | Brian de Haaff | LinkedIn
[commented]Great example of #customer #experience embedded in firm culture: their CS team not driven by $$ but desire to help
customer  success  experience  example  software  b2b  sales  outcome  exceptional  sochap  csrblogcomment  travel  journey  mission  2016  Q1  cco  cdo  2cdo 
february 2016 by csrollyson
Death Of A (Traditional) Salesman
[commented] The 4 types of #B2B #salespeople: How tech is displacing them (1MM jobs gone by 2020) & how to respond
b2b  sales  csrblogcomment  forrester  2015  q1  trend  disintermediation  hightech  howto  trust  social  business  empowerment  client  customer  model  linkedin  Platform 
march 2015 by csrollyson
Interview with Simon Sinek - Start With Why | Marketing Darwinism
[commented]INSIGHT on firm/brand mission as a motor for B2B communication & marketing [commented] #kudos #fb
marketing  customer  relationship  brain  limbic  rational  mission  brand  firm  organization  q4  2014  csrblogcomment  founder  b2b  2sochap  2snr  sochap 
october 2014 by csrollyson
Massive Disruption on the Horizon: B2B Sales Is Going B2C | LinkedIn
[comment] @DavidEdelman on B2B #socialbusiness adoption & how it will disrupt relationships & practices [good link]
b2b  sales  marketing  b4b  discussion  csrblogcomment  q4  2013  prediction  pointofview  disruption  i.t.  consumerization  cloud  adoption  2cdo  cdo  digital  transformation 
november 2013 by csrollyson
Almost a quarter of businesses don't carry out any relationship marketing: report | Econsultancy
ON-POINT research on business value of "relationship marketing" - perversely, few firms do it even tho execs recognize value
relationship  trust  marketing  pointofview  analysis  csrblogcomment  b2b  sales  social  business  network  Statistics  value  proposition  q3  2013 
august 2013 by csrollyson
Salespeople Need To Improve Their Social Media Skills - Forbes
McKinsey consultants outline how to use social business to raise the game in B2B/direct sales; some useful stats
sales  b2b  Business  development  social  statistics  enterprise  client  conversation  collaboration  csrblogcomment 
april 2013 by csrollyson
A LinkedIn Rant | Partners in EXCELLENCE Blog -- Making A Difference
Added to conversation on bad behavior on LinkedIn: suggested how to improve quality of discussions
linkedin  discussion  behavior  trust  group  invitation  executive  promotion  csrblogcomment  spam  sales  b2b 
april 2013 by csrollyson
Social Networking, Reciprocity, and Hypocrisy | Partners in EXCELLENCE Blog -- Making A Difference
Commented on discussion on the hypocrisy on LinkedIn and Twitter exhibited by people who "follow" only to get you to follow them
linkedin  network  twitter  executive  b2b  sales  relationship  hypocrisy  discussion  csrblogcomment  endorsements  reciprocity 
april 2013 by csrollyson
Why The Traditional Sales Model Can't Sell Enterprise Software – ReadWrite
Good example of astute discussion on blog post's discussion of broken enterprise software sales model
b2b  sales  marketing  enterprise  software  csrblogcomment  discussion  relationship  selling  network  social  business  2sds 
april 2013 by csrollyson
Guest Article: Strategic Questions Will Uncover Strategic Opportunities, by Andy Rudin « Sales and Sales Management Blog
Shows relevance of diagnostic questions during pre-engagement & provides good list; also relevant to social business strategy
2sbs  csrblogcomment  Sales  Diagnostic  Questions  Process  Methodology  B2B  strategy 
march 2012 by csrollyson
Social Business: Culture Eats Strategy For Lunch
Riffing on the importance of "culture" and congruence in encouraging social business adoption
csrblogcomment  b2b  2sbs  social  business  culture  disruption  transformation  adoption 
february 2012 by csrollyson
Strike Out or Home Run: The Risks/Rewards of Authenticity | Meetings Improved.
Reflecting on "expertise" v. "trust" in developing client relationship during project kickoff Thx @charleshgreen
csrblogcomment  sales  b2b  reputation  consulting  transparency  honesty  trust  credibility  client  launch  project  sport  2sbs 
february 2012 by csrollyson
Killer Communication Strategy « Sales and Sales Management Blog
The dark side of communication misuse by B2B sales: take the client view and be more aware Thx @paul_mccord
sales  b2b  business  social  development  practice  client  csrblogcomment  irony  communication  email  telephone  2sbs 
february 2012 by csrollyson
Why Value Propositions Are Overrated | Trusted Advisor
RARE insight into prof. services & B2B sales conundrum: discomfort w relationship; over-reliance on rationality Thx @charleshgreen #li
services  sales  b2b  insight  exceptional  tool  analysis  trust  relationship  csrblogcomment  2blog  social  business  2sbs 
february 2012 by csrollyson

bundles : EGSN-execguideSocBusSvces

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