csrollyson + agency   129

Accenture Is Buying Droga5, an Ad Agency, Making a Bet on Creativity - The New York Times
Post claims @accenture's largest acquisition to date, @droga5, changes the #advertising business. That's hyperbole; Accenture has acquired too many firms to count to expand its competencies over the years
accenture  interactive  agency  acquisition  q2  2019  news  advertising  marketing  management  consulting  customer  experience  device  creative  hightech  mobile 
may 2019 by csrollyson
CX Day in government: How we all shape the customer journey | GSA
Quick example of #government #agency GSA adopting #customer #journey #maps within the #GSA and its sister agencies #CX
customer  experience  government  federal  GSA  example  csr19  supplier  journey  map  howto  agency 
april 2019 by csrollyson
Our Focus Areas | Rightpoint
Rightpoint has morphed into a CX and design agency
customer  experience  design  agency  chicago  usa  csr19  strategy  insight  Research  consulting  firm 
march 2019 by csrollyson
CLEVER°FRANKE - Approach
Design firm uses data analytics to inform its strategy and design services
design  customer  user  experience  data  analytics  chicago  utrecht  digital  csr19  consulting  firm  agency 
march 2019 by csrollyson
Capabilities | The Connell Group
Customer insights firm specializing in pharma and life sci
customer  insight  experience  agency  consulting  firm  chicago  csr19 
march 2019 by csrollyson
Boeing: French investigators find crash 'similarities' - BBC News
French airline safety experts find similarities bt #Ethiopia and #Indonesia #Boeing #737max8 crashes due to antistall system; lax compliance at #faa?
boeing  crash  ethiopia  indonesia  analysis  paris  737max8  FAA  airline  safety  government  agency  Q1  2019 
march 2019 by csrollyson
A Look At The Temp Agencies Of The Future
Startups compared to trad temp agencies, how they can be complementary
gig  ondemand  labor  agency  example  2018  contact  employment  work  reference 
september 2018 by csrollyson
How Israel Caught Russian Hackers Scouring the World for U.S. Secrets - The New York Times
Israeli hacking team discovers Russia hackers’ use of Kaspersky antivirus software to steal USA agency secrets: antivirus software “the perfect tool”
hacker  team  israel  computer  security  antivirus  backdoor  usa  spy  agency  cia  nsa  fbi  russia  2017  q3  espionage  expose 
may 2018 by csrollyson
Center for Neighborhood Technology
Improves Chicago's livability: upgrade built envt, transit, walkability, real estate development, public spaces...
chicago  economy  development  organization  agency  transit  urbanism  planning  research  architecture  policy  advocacy  housing  environment  wastewater  walkability  drivetotrust 
january 2018 by csrollyson
Healthy Lifestyles Initiative | EverThrive Illinois
Community health empowerment agency includes Cooking Matters courses
food  health  empowerment  chicago  illinois  class  children  family  agency  nonprofit  17dtt  cooking 
december 2017 by csrollyson
Why Are America’s Suburbs Becoming Poorer? | The Nation
Reveals mistaken assumptions that poverty is urban and black/brown; suburbs less able to deal
poverty  usa  inequality  demographics  economy  industrial  suburb  city  comparison  nonprofit  services  agency  research  statistics  support  empowerment  q3  2017  race 
october 2017 by csrollyson
History - Sarah's Circle
Multiple services to support homeless women on Chicago's North Side
women  homeless  nonprofit  organization  uptown  chicago  agency  empowerment  food  cooking  mental  illness 
october 2017 by csrollyson
Ex-DEA agent: Opioid crisis fueled by drug industry and Congress - CBS News
Widespread #corruption in #pharma, law firms & USA Congress helps fuel the #opioid #crisis (expose)
usa  corruption  pharma  scandal  dea  drug  enforcement  opioid  crisis  Q4  2017  expose  congress  collusion  government  agency  whistleblower  law  firm 
october 2017 by csrollyson
On Customer Empathy | QQSolutions
On-point post on customer empathy and active listening + insurance, hightech
empathy  customer  sochap  active  listening  insurance  example  product  success  music  gaming  microsoft  agency  drivetotrust 
april 2017 by csrollyson
The Gig Economy Is Powered by Old People - Bloomberg View
New way of analyzing surveys reveals #boomers a major factor in gig economy, #obamacare link
employment  q2  2016  analysis  study  research  usa  free  agency  freelance  gig  economy  boomer  geny  government  survey  2ghcj  Statistics  comparison  healthcare  obamacare  affordable  care  act  2csra  2cdo  2sbs 
may 2016 by csrollyson
Insurance Journal Forums • View topic - Cold on Calling
Client acquisition discussion: how to build a specialty insurance business thru relationhip not cold calls #automotive
insurance  client  customer  acquisition  discussion  relationship  automotive  2009  agency  illinois  channel  professional  telephone  call  experience  smb  howto 
february 2016 by csrollyson
5 things to know when looking for an apartment in Chicago
Brief but useful how-to use websites and apartment finding services in Chicago (all cities have their versions)
apartment  condominium  realestate  howto  agency  website  tool  chicago  q2  2015 
may 2015 by csrollyson
How to Make Freelancers Part of Your Culture
An agency exec weighs in on how to mix freelance and employee workers
freelance  marketing  agency  employee  howto  pointofview  example  culture  management  q1  2015  advertising 
february 2015 by csrollyson
How Sharing Economy Jobs Stack Up Against Traditional Ones (Infographic)
Interesting stats and point of view although probable bias; doesn't address freelancers who are much more numerous
uber  airbnb  siliconvalley  pointofview  freelance  free  agency  sharing  economy  q1  2015  comparison  job  employment  infographic  vendor  example  price  work  2sochan  2ghcj 
february 2015 by csrollyson
Apartment People - Chicago, IL | Yelp
Heartrending story of mentoring and tragedy on Chicago's North Side
apartment  rental  agency  story  mentor  murder  lakeview  uptown  tragedy  Q1  2014 
april 2014 by csrollyson
Brands-Only Summit Social Media Case Study: Moen, presented by Ginn...
"People talk abt plans, not brands": MOEN case study for social media customer engagement #outcome
social  business  media  casestudy  home  brand  bath  kitchen  analysis  adoption  management  inhouse  agency  team  customer  engagement  outcome 
march 2014 by csrollyson
Edward Snowden, after months of NSA revelations, says his mission’s accomplished - The Washington Post
MUSTread Moscow interview w Edw. Snowden | Events leading to his decision | Although not pretty, it's a convo we need to have as we digitize #fb
snowden  nsa  surveillance  interview  q4  2013  government  usa  spy  agency  whistleblower  hightech  backlash  brazil  germany  timeline  reflection  governance  exceptional  2ghcj 
december 2013 by csrollyson
4 reasons why CEOs still don't invest in digital marketing, Advertising
[comment] BRILLIANT must-read on why CMOs underspend in #digital #marketing: they don't get the value of #customer interaction #kudos
digital  analog  cmo  marketing  advertising  social  business  media  community  customer  experience  exceptional  csrblogcomment  q4  2013  spend  budget  ceo  agency  tv  mobile  interaction  ROI  2cdo  2csra  CDO  foundation 
december 2013 by csrollyson
How Facebook could kill the new wave of viral media
Potential disruption for "viral marketing" agencies: Facebook may de-emphasize "emotionally weaponized" posts designed for virality #fb
facebook  q4  2013  viral  agency  content  emotion  weapon  algorithm  user  like  exceptional  2csra  2cdo 
december 2013 by csrollyson
Gannett Dives Deeper Into Agency Business With 'G/O Digital' | Digital - Advertising Age
How Legacy publishing is developing 1-stop digital marketing agencies to engage local businesses
media  msm  newspaper  tv  advertising  agency  business  innovation  model  local  2013 
december 2013 by csrollyson
Shutdown Leads Many Agencies to Go Dark on Social Media - NYTimes.com
Artifact: sev. USA govt agencies unplug #social presences due to #shutdown #fb
shutdown  usa  government  social  media  agency  budget  2013  q4  2csrollyson 
october 2013 by csrollyson
Publicis Omnicom Group - Wikipedia, the free encyclopedia
"The market is changing" Overviews rationale of Publicis/Omnicom merger in which the merged entity leapfrogs global leader WPP in revenue & market cap
advertising  marketing  agency  global  merger  q3  2013  strategy  digital  news 
july 2013 by csrollyson
Tech Companies Concede to Surveillance Program - NYTimes.com
Tech companies create easier sharing to comply with court orders for snooping; Twitter uses a different approach
government  spy  intelligence  agency  hightech  cooperation  court  order  google  apple  microsoft  yahoo  facebook  youtube  aol  q2  2013  twitter  Platform 
june 2013 by csrollyson
The Egotist Interviews: Scott Prindle, Made Movement's Chief Digital Officer - The Denver Egotist
Agency CDO w int'g twist: Made Movement serves U.S.A. manufacturers that make things in the U.S., so it's cause-focused; there's also an ecommerce angle
CDO  digital  advertising  agency  interview  ecommerce  startup  business  model  cause  manufacturing 
may 2013 by csrollyson
MediaPost Publications Morgans Hotel Taps Firstborn For Digital Strategy, Content 04/23/2013
This sounds like Web 1.0 thinking; agencies aren't known for true engagement; this move may incrementally boost Web 1.0 results
social  media  content  hotel  hospitality  miami  agency  mobile  ecommerce  travel  statistics  Losangeles  Newyorkcity  south  beach  digital 
may 2013 by csrollyson
Why outsourcing your B2B Social Media can work | The CBC blog
Useful POV for using an agency to "professionalize" social business; good example of social media as marketing
b2b  social  media  pointofview  2012  agency  sourcing  competency  marketing  cost 
april 2013 by csrollyson
Should Social Media be Done In-House or by an Agency? - DigitalSurgeons.com
Digital agency gives advice on whether to "take social media in house" but misses the main points
agency  pointofview  brand  team  competency  sourcing  risk  social  media  business 
april 2013 by csrollyson
Nike takes social media in-house | News | Marketing Week
New Nike social media chief trims agency activity, builds internal team
social  media  nike  brand  agency  adoption  competency  marketing  2013  Q1  strategy  management  team  business  engagement  fan 
april 2013 by csrollyson
Postal Service will end Saturday mail delivery | Article | Top News | Reuters.com
Good detail on the struggle of the USA postal service to transform; resistance of special interests
government  post  disruption  congress  agency  delivery  mail  email  adoption  transformation  2csra 
february 2013 by csrollyson
R/GA Plans to Create a New Agency Model - NYTimes.com
Says they aim to "compete with McKinsey & Accenture" in "consulting" Hmm
marketing  digital  agency  firm  news  business  transformation  strategy  mckinsey  accenture  social 
january 2013 by csrollyson
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