csrollyson + acquisition   152

The Design Firm Is (Walking) Dead - Core77
On-point observations about the sunsetting of pureplay service design firms
service  design  reference  professional  pointofview  2015  firm  acquisition  analysis  client  enterprise  example 
4 days ago by csrollyson
How Yahoo Killed Flickr and Lost the Internet
Long reflection of the slow death of Flickr at Yahoo's hand; sadly, I experienced most of the pain cited
flickr  yahoo  2012  reflection  analysis  acquisition  story  startup  photo  instagram  facebook  dodgeball  foursquare  comparison  founder 
january 2018 by csrollyson
Whole Foods complaints about produce quality since Amazon deal - Business Insider
Customers perceive produce quality and stock availability noticeably dropping since @amazon bought @wholefoods
amazon  wholefoods  customer  experience  q4  2017  quality  produce  fruit  vegetable  stock  store  price  acquisition  management 
january 2018 by csrollyson
This Is Why WeWork Is Buying Meetup | WIRED
Why Meetup agreed to be acquired by WeWork: to scale globally its community-building mission
meetup  wework  acquisition  q4  2017  analysis  mission  global  growth  entrepreneur  culture  facebook  community  trust  startup  cowork 
december 2017 by csrollyson
Wal-Mart to Acquire Jet.com for $3.3 Billion in Cash, Stock - WSJ
Walmart throws in the towel, buys Jet.com to rev #ecommerce woo Gen Y/Z
walmart  jetcom  Q3  2016  acquisition  ecommerce  Competition  amazon  store  retail  geny  genz  2snr  2csra 
august 2016 by csrollyson
$1 Billion for Dollar Shave Club: Why Every Company Should Worry - NYTimes.com
Another example of a startup that used the cloud for its operations: DSC had only 190 employees & sold for $1B
disruption  subscription  q3  2016  personal  care  acquisition  exit  virtual  consumer  brand  youtube  aws  amazon  cloud  logistics  distribution  2csra  2snr  sochap  2execguide 
july 2016 by csrollyson
With Yahoo Bid, Verizon Gobbles Up the Past To Avoid an Obsolete Future | WIRED
Telecoms still fight the dumb pipe threat: #Verizon buys #Yahoo #acquisition #M&A
verizon  yahoo  acquisition  deal  Q3  2016  telecom  content  AOL  strategy  internet  2cdo  2csra  2snr  2sbs 
july 2016 by csrollyson
Vista Equity Partners Acquires Marketo
#Marketing #automation matures: #marketo in saas rollup deal
marketing  automation  saas  software  acquisition  Q2  2016  news  rollup  maturity  cmo  2cdo  2csra  cco  sochap 
june 2016 by csrollyson
The psychology of restaurant menu design in the digital age
States the obvious #mobile #usability points but useful to show how #restaurants are transforming
restaurant  menu  application  mobile  usability  order  sales  customer  experience  acquisition  photo  2csrollyson  2execguide 
april 2016 by csrollyson
Insurance Journal Forums • View topic - Cold on Calling
Client acquisition discussion: how to build a specialty insurance business thru relationhip not cold calls #automotive
insurance  client  customer  acquisition  discussion  relationship  automotive  2009  agency  illinois  channel  professional  telephone  call  experience  smb  howto 
february 2016 by csrollyson
Marissa Mayer Decides Yahoo's Turnaround Needs a Turnaround | Digital - AdAge
Good analysis of #Yahoo the deflating dirigible - for anyone who's still aboard, pull the cord
yahoo  mature  business  ecommerce  internet  web  mobile  advertising  acquisition  strategy  turnaround  Statistics  q1  2016  marketing  digital  cdo  cco  2csra 
february 2016 by csrollyson
The Industrialist’s Dilemma | TechCrunch
INSIGHT: #manufacturers' acquiring hightech startups to lead disruption internally, become #digital, agile [examples]
arena  sochap  industrial  Economy  pointofview  agility  merger  acquisition  disruption  innovation  hightech  startup  acquihire  example  q1  2016  automotive  google  ford  amazon  manufacturing  product  digital  vision  adoption  transformation  car 
january 2016 by csrollyson
How To Streamline User Onboarding
Concise guide to efficient #customer #onboarding hits all the bases, offers examples #experience
tool  help  customer  acquisition  onboard  howto  example  language  email  research  process  2015  Q4  guide  cco  cdo 
december 2015 by csrollyson
Service design: An interview with Andy Polaine | User Experience Podcast
Wide-ranging interview on #service #design: How it's developing, how it relates to other design+impact on #cx #ux
service  design  pioneer  podcast  interview  reference  audio  studio  enterprise  acquisition  reflection  Q4  2014  user  experience  comparison  customer  2cco 
september 2015 by csrollyson
Beyond the Click: What’s Truly Driving Your Conversion Rate?
#SocialMedia #5 most critical factor in brand reputation, after product quality, cost, customer svc
q3  2015  customer  experience  acquisition  conversion  website  mobile  service  Research  Statistics  lifetime  value  proposition  social  media  review  reputation  marketing  operations  2snr  2sbs 
august 2015 by csrollyson
Why Analytics is Absolutely Necessary For Effective Customer Acquisition
Weaves together several analytics tools that aim to lower #customer #acquisition cost
customer  acquisition  metrics  example  tool  guide  q3  2015  email  website  analytics  ecommerce  mobile  test  SEO 
august 2015 by csrollyson
Here Is How to Get Customers With Limited Funds
Short post on customer acquisition tactics, emphasizes digital
customer  acquisition  retention  seo  marketing  client  advocate  sales  microsoft  crm  smb 
august 2015 by csrollyson
Retention vs. Acquisition: The Power of Patient Relationships
Short post on growing physician practices by focusing on patient retention; uses publishing as example
healthcare  physician  practice  marketing  patient  customer  acquisition  retention  publishing  example  trust 
august 2015 by csrollyson
4 Ways to Slash Customer Acquisition Costs - LoginRadius
Some good detail about the basics of growing revenue by qualifying & nurturing #customers
customer  client  acquisition  retention  value  proposition  howto  persona  profit  churn  esm15  social  media  login 
august 2015 by csrollyson
Nokia HERE sale tipped: Audi, Daimler and BMW to seal deal soon - SlashGear
AUTOmobile deal: Audi/BMW/Daimler close to buying Nokia #HERE to boost #selfdrive capability
smart  car  selfdriving  here  nokia  audi  bmw  daimler  q3  2015  map  automotive  acquisition  2snr  2ghcj 
july 2015 by csrollyson
How much should you invest in marketing?
ROI marketing, customer acquisition & lifetime value
customer  acquisition  marketing  lifetime  value  ROI  profit 
july 2015 by csrollyson
The True Cost of Declined Orders - Blog | Riskified
Suberb post analyzes ecommerce cost of false positives due to fraud solutions + models, calculations
customer  acquisition  ecommerce  fraud  cost  profit  lifetime  value  reference  software  solution  decline  reject  order  merchant  q1  2015  2snr  2execguide  2sbs 
july 2015 by csrollyson
11 most important ecommerce metrics to keep an eye on
List of ecommerce customer acquisition & operations metrics (no discussion or how-to)
ecommerce  list  metrics  customer  acquisition  lifetime  value  journey  clickthrough 
july 2015 by csrollyson
Measuring the Lifetime Value of a Mobile Customer - Apptamin
Excellent discussion of profit in terms of customer lifetime value—for a #mobile app business. Optimal granularity & how-to #kudos
customer  acquisition  mobile  application  lifetime  value  howto  reference  cost  retention  user  experience  referral  virality  2014  2sbs  2snr  2execguide 
july 2015 by csrollyson
Wharton Magazine – Five Ways to Measure Your Lead Generation Budget
Simple CMO-level discussion of sales marketing profit & customer lifetime value
cmo  customer  acquisition  metric  lifetime  value  deal  b2b  sales  marketing 
july 2015 by csrollyson
How to allocate marketing budget in eCommerce business • Inchoo
Holistic discussion of profit based on acquisition, churn and budget allocation
customer  client  acquisition  ecommerce  tactics  analysis  q2  2015  churn  lifetime  value  budget  marketing  allocation 
july 2015 by csrollyson
Churn prevention: How Help Scout keeps monthly churn rate below 1%
Interview with founder of customer service startup with 1% churn rate; customer journey experience context
customer  retention  journey  onboard  churn  interview  service  experience  software  product  content  marketing  acquisition  cost  organic  2sbs 
july 2015 by csrollyson
The Facebook Federation — 500 Words — Medium
POV on #Facebook strategy for acquiring apps to evolve the social network platform #instagram #messenger #whatsapp
facebook  social  network  firm  strategy  acquisition  model  q1  2015  instagram  whatsapp  integration  messenger  prediction  pointofview  platform  2snr  2csra 
march 2015 by csrollyson
Google's Nest adds Revolv to its technology team - San Francisco Business Times
Google #Nest #aquihire of Revolv also removes infrastructure for potential competitors #smart #home #IoT #fb
smart  home  network  device  IoT  q4  2014  acquisition  google  nest  infrastructure  colorado  hightech  startup  2snr  2csra 
october 2014 by csrollyson
Tech Looks Like It’s Entering Another Period of Insanity | TIME.com
Short POV asks are tech startups getting overvalued? Notice #healthcare #medtech example #fb
startup  valuation  q1  2014  healthcare  pharma  social  network  application  facebook  whatsapp  acquisition  ipo  stock  2csra  2csrollyson 
march 2014 by csrollyson
Investment firm Cerberus to buy Safeway for $9 billion
Mainline grocery consolidates: investment group merges Safeway, Albertsons
grocery  acquisition  q1  2014  private  consolidation  retail  usa 
march 2014 by csrollyson
Alibaba to launch U.S. e-commerce website | Article | Technology | Reuters.com
Much more to come: New Alibaba site 11main reflects international expansion & USA market entry #fb
alibaba  ecommerce  usa  market  entry  adoption  acquisition  launch  Q1  2014  2cdo  smb  amazon  ebay  boutique  platform  china  internet  2ghcj  2csra 
february 2014 by csrollyson
Yelp's revenue surges as it adds more customers | Article | Technology | Reuters.com
Yelp cashes in on #mobile wave's hunger for #hyperlocal reviews/info, cites strong user growth (2013 numbers)
yelp  local  mobile  q4  2013  user  growh  smartphone  tablet  advertising  review  geosocial  platform  empowerment  performance  acquisition  europe  finance  statistics  2csra  2cdo  hyperlocal  2gs 
february 2014 by csrollyson
Google plus Nest: Imagine the possibilities | VentureBeat | Big Data | by Jordan Novet
Good riff on how Google/Nest will unfold: speculates privacy wall will crumble so G will get access to Nest data
google  nest  acquisition  Q1  2014  Speculation  IoT  ubiquitous  computing  privacy  robot  home  house  2csra  2cdo  2snr 
january 2014 by csrollyson
The mixed fate of Sun's tech under Oracle - InfoWorld
NICE look back at Oracle's Sun Microsystems acquisition, 4 years on; product review #kudos
sun  microsystems  oracle  acquisition  product  review  2014  2010  java  sparc  bea  weblogic  software  hardware  presentation  q1  2csra  2csrollyson  enterprise  open  source 
january 2014 by csrollyson
Starbucks Aims to Move Beyond Beans - NYTimes.com
Starbucks efforts to diversify beyond coffee: juice, bakery & tea acquisitions #fb Thx @karenlevine
starbucks  food  store  acquisition  2014  q1  schultz  history  pastry  juice  tea  coffee  cafe  restaurant  business  model  training  barista  logistics  strategy  2cdo  2ghcj  2csrollyson 
january 2014 by csrollyson
Microsoft and Nokia: The Silver Lining | Tech.pinions - Perspective, Insight, Analysis
Argues Nokia could "save" Microsoft due to its strong consumer sensibility and commitment
microsoft  nokia  pointofview  consumer  q3  2013  acquisition  strategy 
september 2013 by csrollyson
Microsoft and Nokia: Manufacture the Future | Innovation Insights | Wired.com
[comment] FASCINATING possibility: #Microsoft-#Nokia could be an Internet of Things play
mobile  microsoft  nokia  acquisition  q3  2013  analysis  IoT  vision  cdo  digital  ubiquitous  computing 
september 2013 by csrollyson
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