csrollyson + 2012   543

Are You and Your Company Ready for a Cyber World War? | DigitalNext - AdAge
USEFUL scenario for your own cyber disaster plan: Use it to increase your flexibility #kudos
cyber  attack  plan  2016  Q4  Newyorkcity  scenario  bank  computer  power  internet  cloud  wifi  2012  example  credit  card  market  stock  2cdo  2csra  2execguide  2egfb  2egtw  2snr  2sbs  cco 
october 2016 by csrollyson
Flash From The Past: LinkedIn Hacked | ZeroFOX
PSA: the new #LinkedIn #hack, what you need to know (plz share) #security
linkedin  Q2  2016  hack  security  dark  web  history  2012  password  login  howto  cyber  crime  2execguide  facebook  social  network 
may 2016 by csrollyson
Using Social Media For Customer Research
Brief insightful how-to examples of #socialmedia #ethnography: #pinterest #hangouts #twitter
social  media  ethnography  digital  google  hangout  analysis  marketing  howto  value  proposition  pinterest  image  2012  customer  twitter  survey 
march 2016 by csrollyson
The 2012 State of Inbound Marketing Webinar
Report shares many interesting stats from marketing survey (although bias self-evident)
inbound  marketing  Blogs  social  media  2012  report  statistics  comparison  busdev 
march 2016 by csrollyson
CVS retail chain clinics expand while Walgreens operation stalls - amednews.com
CVS v. Walgreens in retail clinics as of Q1 2012 + table with all retail clinics
retail  medicine  2012  rank  walgreens  cvs  analysis  Q1  directory  healthcare 
february 2016 by csrollyson
The U.S. Health Care Market: A Strategic View of Consumer Segmentation
Study of 6 #healthcare personas, 4 years apart, measures change in attitude to insurance, medicine, wellness, cost...
2012  persona  segment  usa  healthcare  study  model  patient  insurance  medicine  attitude  habit  2008 
january 2016 by csrollyson
This is Service Design Thinking
A survey of opinion and guidance on practicing service design; 20+ authors
service  design  book  summary  practice  2012  reference  howto  pointofview  reflection 
september 2015 by csrollyson
It Takes More Than Just a Smile
Insight on evolving from a product-focused to customer-focused enterprise: process, issues & ideas
cco  pwc  pointofview  malaysia  professional  services  thought  leadership  Q3  2012  customer  experience  product  transformation  example  model  executive 
august 2015 by csrollyson
When is the right time to find more office space?
CFO asks forum for advice on relocating corporate office; several excellent detailed contributions; all contributions are substantial, and no contributor promotes him/herself; in fact, note this forum's "flag as offensive/promotional" link; it's clear that this forum has a strong service culture, which generally increases the level of trust and depth of contribution
realestate  discussion  relocate  office  2sds  b2b  cfoq1  2012  professional  services  collaboration  productivity  bullsi  culture 
may 2015 by csrollyson
Global cities of the future: An interactive map | McKinsey & Company
Useful interactive map shows data behind urbanization: GUP (Gross Urban Product), population, %elderly +report
economy  city  population  Q2  2012  map  statistics  urbanization  demographics  nation  europe  asia  americas  infographic  analysis  reference  interactive  tool 
february 2015 by csrollyson
Police Employment, Officers Per Capita Rates for U.S. Cities
This point highlights police officers/capita for USA cities >50,000 population; related data & graphs
government  law  enforcement  police  statistics  usa  urban  city  population  rank  comparison  2012  big  data  crime 
january 2015 by csrollyson
Raising the game -- The IBM Business Tech Trends Study
Compares firms' adoption & results between 2012 & 2014—for mobile, big data & social business
digital  adoption  study  ibm  big  data  mobile  social  business  2014  2012  comparison  results 
september 2014 by csrollyson
Lyft - Wikipedia, the free encyclopedia
Spun out of Zimride, long-distance ride sharing pioneer
ride  sharing  vendor  sanfrancisco  2012  2007  ground  transport  startup 
september 2014 by csrollyson
How to Combine or Merge Two or More Facebook pages | The Social Animal™ Blog
2 ways to combine or merge pages: neither allows keeping content (photos, videos, [events]). Basically, you have to download the data from the Page you're closing and add it to the new Page.
facebook  administration  management  Page  howto  tool  process  2012  Q1 
july 2014 by csrollyson
Endurance Sports: Studies on Older Endurance Athletes Suggest the Fittest Reap Few Health Benefits - WSJ
2 research studies suggest that endurance sports decrease longevity among 50+ ultra-athletes; longevity benefits maximize at moderate speeds, mileages
running  marathon  triathlon  health  study  research  heart  medicine  endurance  sport  q4  2012  age 
june 2014 by csrollyson
Chef Alton Brown on adapting the recipe to the social media age — Tech News and Analysis
Argues that recipes are open source code, adapted, iterated and shared in communities
cooking  recipe  open  source  code  example  tv  chef  q2  2012  food 
march 2014 by csrollyson
There's a New Law in Physics and It Changes Everything - Forbes
Fascinating emerging law of physics claims to apply to biology, social behavior, physics: Flow
physics  system  flow  law  social  biology  evolution  darwin  network  q1  2012  pattern  randomness  efficiency 
january 2014 by csrollyson
The Shift in Hotel Bookings from Desktop to Mobile and Tablet Accelerates in Q3, 2013 - By Max Starkov & Sara O’Brien
Good adoption stats but advice wrong: do not manage tablet phone & web as "separate channels" go omni-channel for best #customer #experience
hotel  hospitality  digital  CDO  transformation  disruption  pointofview  statistics  analysis  study  adoption  customer  multi  channel  2013  2012  comparison 
december 2013 by csrollyson
The State of Social Business in 2013 | LinkedIn
Altimeter social business adoption reports incl slides & stats
social  business  media  adoption  report  q4  2013  2012  2011  2010  model  altimeter  statistics 
december 2013 by csrollyson
Starbucks' Power Over Us Is Bigger Than Coffee: It's Personal. - Forbes
[comment] Questioning #Starbucks' retail store designs: does SB intend to be less comfy & has it dropped #3rdplace? Gr8 discussion in comments #fb
starbucks  customer  experience  Q2  2012  employee  usecase  community  analysis  discussion  exceptional  personal  retail  csrblogcomment  2csra  2cdo 
november 2013 by csrollyson
Starbucks VIA | RestaurantNews.com
Q4 2012 review of Starbucks' global ambitions; review of business segments
starbucks  business  strategy  global  americas  europe  africa  asia  china  korea  japan  cpg  retail  digital  Q4  2012  analysis  statistics 
november 2013 by csrollyson
Is Starbucks Watering Down Its Coffee Brand? - Business 2 Community
Questions whether Starbucks' product proliferation dilutes the meaning of customer experience
starbucks  customer  experience  product  service  expansion  store  Q4  2012  pointofview  reflection  home  coffee  business  strategy  cross  channel 
november 2013 by csrollyson
Digital Marketing for Financial Services Summit | Detailed Agenda
Conference program & thought leaders tackle multiple aspects of #digital #customer #experience
Financialservices  digital  social  business  adoption  conference  2012  toronto  wealth  bank  casestudy  human  resources  recruiting 
october 2013 by csrollyson
IBM 2012 Global CEO Study - United States
IBM analyzes global orgs' business challenges & opportunities: replete w digital transformation implications
digital  cdo  transformation  global  research  Statistics  2012  ibm  foundation 
september 2013 by csrollyson
Embracing Ignorance and Failure to Innovate — CIO Dashboard
[comment] What if enterprise I.T. learned from science's approach to ignorance & failure?
innovation  i.t.  risk  science  comparison  Enterprise  2012  csrblogcomment  ignorance 
september 2013 by csrollyson
How to Use Big Data to Stop Customer Churn - CIO.com
PRACTICAL #BigData examples by retail & ecommerce to enhance customer experience
big  data  customer  retail  ecommerce  experience  service  social  media  history  call  center  vendor  Q3  2012  churn  digital  cdo  cio 
august 2013 by csrollyson
The patient in a digital age | Digital Transformation Conversations
USEFUL overview of patient empowerment: references Pew and Capgemini research #kudos #fb
healthcare  patient  empowerment  provider  research  statistics  cdo  digital  social  business  forum  analysis  2012  Q3  2blog  2csrollyson 
august 2013 by csrollyson
The 10 Best Chocolatiers in the World – Intelligent Travel
Wish they published their algo; altho I know/love many on the list I note it trends to gourmet brands, overlooks earthier artisan chocos like Dagoba
chocolate  top10  list  2012  chocolatier 
august 2013 by csrollyson
Analytics: The real-world use of big data
2012 Report of big data global adoption survey - plus recommendations for getting big data right
big  data  report  analysis  cdo  digital  foundation  reference  2012  analytics 
august 2013 by csrollyson
E-Commerce Is the Next Frontier in Global Expansion - Paper - A.T. Kearney
Mature market retails look to ecommerce to drive global retail expansion; the role of omni-channel
ecommerce  retail  global  transformation  BRIC  china  india  russia  brazil  statistics  report  2012  cdo  digital  foundation  omni  channel  multi 
august 2013 by csrollyson
Back Room finds new home nearby on Rush Street - News - Crain's Chicago Business
Musical chairs: openings, closings on Rush Street Chicago club scene: Backroom, Jilly's, Privet, Le Passage
chicago  realestate  rush  club  convention  commercial  development  q3  2012  talent  music  competition  recession  design 
august 2013 by csrollyson
Jacobs Engineering Hopes Social Network Could Boost Business by 15% - The CIO Report - WSJ
Global engineering firm embarks on social business for collaboration, partners w enterprise software vendors
engineer  construction  firm  professional  services  adoption  social  business  collaboration  foundation  Q2  2012 
july 2013 by csrollyson
2012 In-House Counsel New Media Engagement Survey
Executive summary of in-house counsel survey on social business/media
law  firm  professional  services  adoption  report  2012  linkedin  blog  facebook  social  business  media  twitter 
july 2013 by csrollyson
Law Firm Social Media | Jaffe PR
Law firm social media policy template & how-to useful but leaves money on the table with fearful, punitive tone; fails to mention opportunity
law  firm  social  business  media  policy  howto  Q4  2012  professional  services  attorney 
july 2013 by csrollyson
How to Create a Law Firm Social Media Policy | Law Practice Management Section
Excellent how-to post on creating law firm social business/media policy: balances benefits & threats #kudos
law  firm  professional  services  howto  social  media  business  policy  Q1  2012  foundation 
july 2013 by csrollyson
Chicago Startup Trunk Club Is Disrupting the Men's Fashion Industry - Forbes
"Watch out, Nordstrom!"-@trunkclubceo Here's a personal acct of discovering Trunk Club's personal svc & business model #fb
apparel  men  retail  disruption  chicago  startup  trunkclub  q3  2012  customer  experience  pointofview  2csrollyson 
june 2013 by csrollyson
The profit margin squeeze Structural strategies for consumer product companies
Discusses market bifurcation in consumer incomes (extremes in high/low) and retailers into (discount/premium)
retail  ecommerce  brand  product  usa  profit  margin  market  bifurcate  2012  economy  commodity  oil  analysis  strategy  CPG  FMCG  howto  deloitte 
may 2013 by csrollyson
Mobility disruption: A CIO perspective | McKinsey & Company
Useful summary of enterprise mobile adoption: brief treatment of 4 opportunities + 3 challenges
i.t.  mobile  enterprise  adoption  valueprop  strategy  howto  CIO  security  governance  cost  Q3  2012  mckinsey  foundation  cdo  digital 
may 2013 by csrollyson
These Smart, Social Apps Bring Big Data Down to Size - Forbes
Point of view & how-to outlines incremental big data approach (small/lean data); includes vendors, links
small  lean  big  data  pointofview  Q4  2012  market  statistics  adoption  comparison  business  intelligence  google  vendor  howto  cdo  digital 
may 2013 by csrollyson
Insight Paper | Digital Clarity Group Blog - Just Clarity
Identifies mobile's core disruption—ubiquitous computing—offers guidance to think beyond distractions #kudos
mobile  cdo  digital  foundation  strategy  vision  comparison  web  tablet  smartphone  device  q4  2012  thought  leadership  transformation  enterprise  reference 
may 2013 by csrollyson
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