asterisk2a + hospitality   3

Euphemism of the day: Airbnb admits they ‘hacked customer happiness in the wrong direction’ | PandoDaily
the pains of growing not hockey stick like but, steeper than one can human possibly hire people to deal with it on the back-end. and what most hurts retrospectively is, that you couldn't and or didn't pay attention to things like culture and management ... and actual happiness inside a growing child (business).
Airbnb  customer  service  customer  support  hospitality  business  Social  Media  communication  PR  public  relations  Start-Up  Start-Ups  entrepreneurship  people  management  management  internet  culture  corporate  culture 
may 2014 by asterisk2a
Airbnb's $500M Funding, Twitter Buys Gnip, Instagram's Username Scandal - CrunchWeek | TechCrunch TV
valued at 10bn - above many hotel business chains. putting off IPO and pressures from IPO in favour of another funding round.
Airbnb  hospitality  business  brand  brands  branding  hospitality  brand  IPO  growth  round  late-stage  funding  regulators  regulation 
april 2014 by asterisk2a
Joe Gebbia - The Airbnb Story - YouTube
AirBnB is the ebay for places and experiences. Sharing is caring - you space. This kindness to open up you personal space to strangers ... magical moments can happen. Stories are written. Lives are changed. Still there is the 80/20 - there will always be bad eggs, say bad customers. And because national travel is vry affordable and people want to escape their walls on the weekend if they could afford and its users use it for niche items/services >> providing accommodation for events. Staying in someones place is very different than a hotel. a hotel is generic. every AirBnB is different. It is an experience. not only might you experience a new city, but you also experience someones life, how he or she or they live. Their view. Plus - this is the time of the Airbnb - experience services - because millennials favour experiences of commoditised consumer goods. and babyboomers want that cake too because of the youthification trend. only retrospective u see the pieces of the puzzle.
Airbnb  social  society  social  science  social  study  experience  user  experience  sharing  sharing  is  caring  service  economy  9flats  Start-Up  Y  combinator  citybreak  travel  traveling  B2C  marketing  viral  creating  markets  blue  ocean  strategy  disruption  disrupting  markets  accomodation  accomodation  business  hotel  business  Bed  &  Breakfast  vacation  niche  creativity  creative  destruction  creative  value  creation  differentiation  differentiate  civic  life  life  hacker  western  lifestyle  lifehacks  work  life  balance  lifestyle  active  lifestyle  generationy  Millennials  commoditization  accommodation  commodity  business  focus  group  youthification  babyboomers  Consumerism  consumerist  word  of  mouth  network  effect  hospitality  business  sharing  economy  asking  for  help  economy  generosity  generous  society 
april 2014 by asterisk2a

Copy this bookmark:



description:


tags: