asterisk2a + kpi   20

Ambition | The Best VC Blogs for SaaS Sales
If SaaS Products Sell Themselves, Why Do We Need Sales? - bit.ly/1iEDXFR - The true purpose of sales is to create new value for customers. Especially for a startup or growth company that’s addressing a new market or trying to solve a complex problem. That’s why enterprise/SaaS sales requires a well-developed process and guidelines. [ << blog, communication, evangelists, referral codes, feedback, content marketing, building a Tribe/1000 True Fans one by one >> ] Our job was to go out there and show customers a different but better way of doing business. // The Price Is Right: And for Early-Stage SaaS Companies, It Needs to Be. - bit.ly/1N55FgU - //Understanding Your Customer's Desired Outcome.
SAAS  Start-Up  lesson  Start-Up  advice  metrics  KPI  closetphile  sales  marketing  content  marketing  Tribe  1000  True  Fans  Purple  Cow  Seth  Godin  mission  vision  community  community  management  pricing 
august 2015 by asterisk2a
The Math Behind SaaS Startup Valuation | TechCrunch
One of the most critical metrics for software companies — but also one of the most difficult to measure — is the lifetime value of their customers (LTV). The lifetime value dictates how a company should spend its marketing and sales dollars. Unfortunately, many early stage startups struggle to measure LTV, because they haven’t been around very long and, consequently, haven’t seen a large number of customers through their lifespans with the product. // &! http://techcrunch.com/2015/08/29/the-saas-success-database/
SAAS  CAC  LTCV  business  model  subscription  model  customer  acquisition  user  acquisition  user  churn  customer  retention  metrics  KPI  Start-Up  lesson  Start-Up  advice  accounting  freemium  business  education  MBA  accelerated  learning 
august 2015 by asterisk2a
Why Billion-Dollar Valuations Don’t Matter | TechCrunch
I recently heard a story about one VC pushing a company to drive their burn up from $1 million a month to $2.5 million. Unfortunately, an inefficient sales force will always come back to bite you in the butt. We typically think of 60 percent as the benchmark for a healthy performing sales organization. Anything less and you don’t have a repeatable model. [ avc did write about that you need to find product/market fit, traction, self starter, great net promoting score, without spending marketing/advertising/pr ] [...] The goal of every entrepreneur and VC for that matter should be to build sustainable and scalable businesses. The only way to do that is to focus on the metrics that truly matter. The companies that nail many, if not all, of the above criteria will be the ones that make it to the finish line, and the balance will be wandering through the forest looking for someone to feed them.
Unicorn  SAAS  Slack  DropBox  Box  Venture  Capital  Silicon  Valley  growth  round  2015  KPI  metrics  accounting  user  churn  customer  retention  upselling  customer  acquisition  CAC  Decacorn  on-demand  convenience  Marketplace  business  model  user  acquisition  Product/Market  Fit  Share  Economy  middleman  scale  economies  of  scale  FOMO  hunt  for  yield  Start-Up  advice  Start-Up  lesson  burn  rate  runway  Homejoy  Net  Promoter  Score  consumer  product  business  product  B2C  B2B 
august 2015 by asterisk2a
Peer Review Feedback: The Good, The Bad, The Really Ugly : NPR
A lens to find the fuller picture of an employee's performance, or just an open call for petty grievances? Well, that depends on whom you ask.
Amazon  people  management  team  management  HR  human  resources  performance  review  OKR  Google  Facebook  peer  pressure  knowledge  worker  Mobile  Creatives  Mobile  Creative  Future  of  Work  KPI  360  review  emotion  objective  bias  prejudice  human  nature 
august 2015 by asterisk2a
Pando: Lessons from the startup graveyard
The startup grim reaper is time. Money buys you time; burn rate takes it away. // & avc - investing money into distribution before MVP/Product/Market Fit (traction, great net promoter score, word of mouth, social media sharing, email sharing, steady self-runner) is a waste. why pour gasoline on a non-existing fire, down the drain, never recoverable, no ROI!?!?
Start-Up  lesson  Start-Up  advice  burn  rate  runway  MVP  Product/Market  Fit  Minimal  Viable  Product  traction  user  churn  user  acquisition  customer  retention  customer  acquisition  Net  Promoter  Score  word  of  mouth  Social  Media  KPI  OKR 
august 2015 by asterisk2a
The tragedy behind Amazon’s toxic management fad | Andre Spicer | Comment is free | The Guardian
The ‘rank and yank’ philosophy Amazon uses to manage its own people has failed hundreds of companies, and tarnished hundreds of thousands of lives [...] Jeff Bezos, the Amazon founder and chief executive, has repudiated its claims. “The article doesn’t describe the Amazon I know or the caring Amazonians I work with every day,” he said in an email to staff. “But if you know of any stories like those reported, I want you to escalate to HR … our tolerance for any such lack of empathy needs to be zero.” [...] It works by measuring employees on a wide range of metrics, ranking them on the basis of their performance, then splitting them into three groups: a small number of high performers who are lavishly rewarded; a large group of average performers who hold on to their jobs; and a third group of under-performers who are “managed out” of the organisation. This has created a system where, in the words of one ex-employee, “you learn how to diplomatically throw people under the bus”.
Amazon  Jeff  Bezos  corporate  culture  corporate  values  HR  human  resources  OKR  people  management  team  management  KPI 
august 2015 by asterisk2a
Annual Planning is Killing Your Growth – Try This Plan Instead - First Round Review
use quarterly OKR for people, team wide, department wide, business/company wide // no SWAT analysis. gain advantage and move from a higher level awareness and perspective // [ SAAS ] Especially if you work in the enterprise space where sales cycles can sometimes be very long, it’s tempting to make decisions that make sense within the span of one year but not in the broader context of your business. [...] “If you're wrong about anything in your annual plan, you're probably already too late to fix it.” [...] “Everyone wants to know about the year. It's become the basic unit of comparison across companies. But it shouldn't be.” [...] [ CONTEXT, aspiration, Big Picture for Company and Product (in 3-5 years), a sketch, but also have to be flexible in your approach and the way. stubbornly flexible (balance) ] “It's vital to know what great looks like for your company in the context of your field.”
Start-Up  lesson  Lean  Start-Up  Start-Up  advice  OKR  people  management  business  model  KPI  measuring  measure  measurement  team  management  planning  business  plan  business  management 
august 2015 by asterisk2a
BMA Scotland criticises NHS waiting times 'obsession' - BBC News
An "obsession" with waiting times statistics is diverting attention from the "real issues" in the Scottish NHS, a leading doctor has said.
NHS  metrics  KPI 
july 2015 by asterisk2a
Homejoy Is Shutting Down At The End Of The Month | TechCrunch
tcrn.ch/1CO0OOU / 7:10 $VC subsidized early business. Could not get 2 cash flow even. Lets not speak of cash flow positive. // If u dont have a cash flow even/positive business, u are dependent on $VC 2 keeping it afloat. If u dont have massive growth, VCs like 2 see & not hitting ur milestones & ur still not able 2 turn the business arnd towards cash flow even. Ur dead in the pan. AND 4 digital only consumer & entertainment products, scale is important +10m users. Because then only advertisers might ... might consider placing an add/natively if the conversion & engagement metrics are attractive. Advertisers & brands cant spread resources thin across 1000 apps. Its overhead & waste in ops. That is why BIG like TV (still), Daily Paper/Magazine (still) and FB (owning +70% of Social) are the MAIN HUBS. >> THUS [Freemium] the Free On Phone Version 4 closetphile (wont cost u much except dev) & the Customer paying 4 Cloud Convenience,Security, more features (ie analytics). &! bit.ly/1CSygUA
Start-Up  lesson  Start-Up  advice  on-demand  convenience  scale  economies  of  scale  Venture  Capital  burn  rate  runway  business  model  closetphile  wardrobemalfunction  freemium  Homejoy  added  value  value  creation  Perception  Silicon  Valley  Unicorn  speculative  bubbles  speculative  speculation  Appification  mobile  homescreen  mobile  first  mobile  phone  irrational  exuberance  Rocket  Internet  Uber  Lyft  customer  acquisition  customer  acquisition  cost  customer  retention  customer  lifetime  value  SAAS  Postmates  Service  Sector  Jobs  1099  Economy  uncertainty  self-employment  Niedriglohnsektor  Niedriglohn  marketplace  efficiencies  marketplace  commodity  business  commoditization  price  sensitive  price  insensitive  price  sensitivity  behavioral  economics  behavioral  finance  status  symbol  status  anxiety  socioeconomic  status  social  status  craigslist  sustainable  sustainability  metrics  KPI  Circa  Share  Economy  marketshare  unit  economics 
july 2015 by asterisk2a
Child poverty measurement set to change - BBC News
"We are all in this together." // "In short - can a [Tory gov] that says it is governing for "One Nation" unpick the rules around measuring & cutting the # of poor children in Britain without being accused of cynicism? // &! bit.ly/1GySqhN "The plan sounds reasonable, but the purpose is to whip up confusion at a time when the poor are about to get poorer. [...] “blue-collar Conservatism”, appealing to working-class Tories who are not much interested in such abstractions as relative poverty, but can certainly be rallied against those who are felt to be living at the expense of hard-pressed taxpayers." [pitting them against each other]. &! bit.ly/1TNlpbz &! bit.ly/1x0Ghmu existential threat &! bit.ly/1BMOJtg &! bit.ly/1K9G3OE bit.ly/1QQvINd &! Scrapping £320m independent living fund - bit.ly/1SJO4wT &! bit.ly/1TFWHdg 'trickle-down doesnt work, says IMF [...] 1% & well off only buy 1 pair of jeans. power 2 implement reform? [= rebellion, not able with status quo ppl << Chris Hedges]'
KPI  measurement  child  poverty  social  mobility  education  policy  Public  Services  Services  austerity  income  mobility  UK  Gini  coefficient  IMF  OECD  David  Cameron  economic  history  Conservative  Party  George  Osborne  Iain  Duncan  Smith  DWP  Future  of  Work  No  Representation  Toff  Establishment  Privileged  fairness  gesellschaft  Zivilgesellschaft  Sozialer  Abstieg  food  poverty  poverty  precarious  Precariat  underemployed  working  poor  minimum  wage  child  tax  credit  working  tax  credit  inequality  downward  mobility  tax  free  income  opportunist  Opportunism  class  warfare  class-warfare  squeezed  middle  class  short-term  thinking  short-term  view  noise  pollution  political  economy  Career  Politicians  Tories  uncertainty  competitiveness  competitive  globalisation  globalization  civil  society  sociology  social  tension  social  cohesion  PR  relations  communication  Spin  Doctor  practical  skills  practical  skill  set  skill-biased  technological  change  vocational  education  psychology  chronic  stress  premature  ageing  health  crisis  mental  health  mental  illness  health  health  policy  democracy  minority  disability  Disabled  trickle-down  economics  bailout  recovery  toobigtofail  TBTF  too  big  to  jail  wage  growth  liberal  economic  reform  tax  tax  tax  consumeris 
june 2015 by asterisk2a
HSBC plans to cut 8,000 jobs in the UK in savings drive - BBC News
too big to manage. and actions will not be on the offense side, but reactionary defense after ground has been lost. No leadership, no vision and mission. pure conglomerate mercenary. always in fear of being disrupted and attacked - loosing ground. its not a stakeholder where it has a branch, nor has it a shared economic interest (ie paying their tax). the only thing they do exploit is the economies of scale and agglomeration and efficiencies - but that carries you only so far. and being on wall street, its always about growth. not about the customer nor customer satisfaction. you get what you measure and will base your success off.
HSBC  zombie  banks  banking  crisis  toobigtofail  TBTF  too  big  to  manage  management  conglomerate  Leadership  GFC  Wall  Street  short-term  thinking  short-term  view  shareholder  value  profit  maximisation  tax  evasion  tax  avoidance  crony  capitalism  exploitation  KPI  metrics 
june 2015 by asterisk2a
Drowning In The Livestreams | TechCrunch
everyone is shouting .... The problem is the incentives are aligned all wrong. Livestreaming apps want content and engagement, so they’re built to make starting a stream as quick and frictionless as possible. Livestreaming apps are not designed to make you take a deep breath and consider whether anyone gives a shit about what you’re going to broadcast. // vs. measurement of quality metrics like Medium measures reading time. // vs ephemeral nature of Snapchat - guaranteed attention. - // and FOMO,
attention  span  attention  Signal  vs.  Noise  content  curation  filter  bubble  Newsfeed  recommendation  Internet  user  generated  content  pollution  Twitter  Tumblr  Periscope  Meerkat  Facebook  Linkbait  linkbaiting  Clickbait  YouTube  user  experience  frictionless  Instagram  status  anxiety  Celebrity  of  You  Vine  engagement  KPI  Snapchat  FOMO  Notification  mobile  homescreen  mobile  first  mobile  phone  user  behaviour  ustream  Qik 
march 2015 by asterisk2a
Don’t Expect Facebook’s WhatsApp to Make Any Real Money for Years | Re/code
“By being a part of Facebook, it makes it so that [WhatsApp] can focus for the next five years or so purely on connecting more people,” Zuckerberg said. Were Facebook not to have acquired WhatsApp, he continued, the pressure would have increased on WhatsApp CEO Jan Koum to eventually “focus more on revenue models” and monetization over the near term, rather than on the company’s continued growth. [...] “I think by itself, WhatsApp is worth more than $19 billion. It’s hard to make that case today because they have so little revenue, but look at the messaging apps already out there,” Zuckerberg said, pointing to existing competitors like KakaoTalk, WeChat and Line, which are already monetizing (in some cases, quite successfully). [...] 70 percent of those returning to the app on a daily basis. Those levels of engagement are unheard of in Internet circles, and it’s why Zuckerberg and company were so taken by the fast-growing mobile app.
Facebook  WhatsApp  exitstrategy  exit  strategy  monetization  virtual  goods  virtualgoods  freemium  Start-Up  entrepeneurship  entrepreneurial  Social  Network  socialnetwork  Platform  KakaoTalk  WeChat  Line  Viber  Skype  Rakuten  ICQ  Messaging  Platform  Communication  Platform  Twitter  Instagram  Silicon  Valley  engagement  interaction  returning  user  KPI  message  app  message  application 
february 2014 by asterisk2a

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