amaah + humanfactors   108

Cybersecurity is not very important
Furthermore, in both the cyber and the physical realms, the main vulnerabilities reside in people. Those creatures are not amenable to reengineering, and are only slightly amenable to reasoning and education.
Technology  security  BestPractices  social  standards  risk  web  internet  networks  humanfactors 
6 weeks ago by amaah
In Praise of Idleness, by Bertrand Russell
capitalisms and labour

A system which lasted so long and ended so recently has naturally left a profound impression upon men’s thoughts and opinions. Much that we take for granted about the desirability of work is derived from this system and, being pre-industrial, is not adapted to the modern world. Modern technic has made it possible for leisure, within limits, to be not the prerogative of small privileged classes, but a right evenly distributed throughout the community. The morality of work is the morality of slaves, and the modern world has no need of slavery.
idleness  work  labour  culture  Economics  appreciation  humanfactors  History  perception  observation 
september 2017 by amaah
Co-operation
Humans have a well-known capacity to regard a feared stranger as inhuman and therefore as a suitable object for slaughter. The other side of such fierceness is human readiness to cooperate in remarkable ways – particularly with those we know well. The irony is that our willingness to risk our own lives in destroying our enemies is part of our extraordinary ability to work for (and, indeed, die for) those whom we regard as our own. We should do well to look carefully at the conditions in which this sense of allegiance is formed and the circumstances in which the cooperation collapses.
cooperation  SocialDarwinism  social  strategy  history  organization  politics  culture  economics  humanfactors  behaviour  communities  perception  war  violence  philosophy  capitalism 
november 2014 by amaah
The Rational Choices of Crack Addicts
would love to see the human subject protocols that the Columbia University approved
drugs  publichealth  humanfactors  economics  health 
september 2013 by amaah
No Evidence of Disease
on people who fake cancer and the damage they leave in their wake... I have an analogous piece that I have suppressed, perhaps it's time to publish 'a psychiatric emergency'
psychiatry  psychology  graft  con  fake  ego  parasites  gremlins  social  humanfactors  human  pathology  cancer  disease  rogues 
september 2012 by amaah
The curious history of chain letters
omits the most well known literary references, namely Evelyn Waugh

Turns out that almost all my bookmarks to articles on Slate are broken, hence the re-saving. They must have changed their content management system... they must not believe in stable urls
communication  communities  gossip  whimsy  humanfactors  gullibility  mail  naivete  culture  history  con  spam  parasites  gremlins 
may 2012 by amaah
Train Safety
Designing measures to improve rail safety in India
India  humanfactors  technology  design  safety  rail 
may 2012 by amaah
Friction
I keep returning to Ben Hyde's piece on process friction... Years later and I'm still mulling a response
lowendtheory  costs  coordination  transactions  humanfactors  systems  bureaucracy  technology  processes  process  friction 
may 2012 by amaah
The curious history of chain letters.
omits the most well known literary references, namely Evelyn Waugh
gremlins  parasites  spam  con  history  culture  naivete  mail  gullibility  humanfactors  whimsy  gossip 
october 2010 by amaah
An ounce of inefficiency
"adherence to inefficient traditions matters quite a lot. On the other hand, taking the long-term historical view, they scarcely matter at all." On norms
tradition  culture  standards  inertia  humanfactors  economics  bureaucracy  observation  perception  USA  adoption  social  anthropology  communities  organization  norms 
september 2010 by amaah
Bubbles, gullibility, and other challenges for economics, psychology, sociology, and information sciences (pdf)
Odlyzko continues his project on manias with a piece on gullibility. All hail him. "An objective measure of gullibility is especially important because we face a variant of the old “Qui custodiet ipsos custodes?” question of Juvenal: “Who will watch the watchmen?” The economic policy makers and regulators in almost all countries over the last couple of decades were enthusiastic practitioners of the “see no bubble, hear no bubble, speak no bubble” philosophy."
bubble  psychology  mania  gullibility  con  social  humanfactors  sociology  technology  adoption  fraud  economics  history  networks  internet  web  communication  culture  observation  research  filetype:pdf  media:document 
august 2010 by amaah
Why we cry is an emotional topic
on the biology of tears.. "tears helped reduce ambiguity"
crying  tears  biology  evolution  psychology  perception  culture  signaling  humanfactors 
march 2010 by amaah
The Norm of Self-Interest
always recommending things that Mr Hyde... The self-interest motive is singularly powerful according to many of the most influential theories of human behavior and the layperson alike. In the present article the author examines the role the assumption of self-interest plays in its own confirmation. It is proposed that a norm exists in Western cultures that specifies self-interest both is and ought to be a powerful determinant of behavior. This norm influences people's actions and opinions as well as the accounts they give for their actions and opinions. In particular, it leads people to act and speak as though they care more about their material self-interest than they do.
norms  values  economics  humanfactors  research  psychology  incentives  motivation  decisions  optimization  via:bhyde 
january 2010 by amaah
A fast track to your wallet
Andrew Odlyzko has long said the same: automated toll collection payment systems are not only a great means of price discrimination but also enable tolls to be raised with less of a public outcry. Pricing power is shifted by automation away from the consumer. And human factors matter too, having to come up with 2 more quarters each time you cross the bridge is much more galling than facing the monthly bill on your credit card (a disembodied infrequent number as opposed to a tactile and regular reminder of a transaction)
pricediscrimination  tolls  middlemen  strategy  pricing  business  economics  money  networks  systems  technology  transactions  processes  humanfactors 
january 2010 by amaah
The Serendipity Shuffle (pdf)
It was just pointed out to me that I am the earliest web citation for shuffle serendipity, something I can't quite believe. In any case here's Tuck Leong's 2005 stab at the topic. The web is the greatest serendipity manufacturer we've seen.
research  design  serendipity  software  ui  architecture  humanfactors  filetype:pdf  media:document 
january 2010 by amaah
Underwater and Not Walking Away: Shame, Fear and the Social Management of the Housing Crisis (pdf)
Despite reports that homeowners are increasingly “walking away” from their mortgages, most homeowners continue to make their payments even when they are significantly underwater. This article suggests that most homeowners choose not to strategically default as a result of two emotional forces: 1) the desire to avoid the shame and guilt of foreclosure; and 2) exaggerated anxiety over foreclosure’s perceived consequences. Moreover, these emotional constraints are actively cultivated by the government and other social control agents in order to encourage homeowners to follow social and moral norms related to the honoring of financial obligations - and to ignore market and legal norms under which strategic default might be both viable and the wisest financial decision. Norms governing homeowner behavior stand in sharp contrast to norms governing lenders, who seek to maximize profits or minimize losses irrespective of concerns of morality or social responsibility. Norm asymmetry
economics  bubble  debt  depression  norms  values  strategy  control  law  pressure  loss  psychology  housing  mortgage  morality  shame  information  decisions  research  fear  manipulation  politics  culture  perception  risk  humanfactors  social  groups  filetype:pdf  media:document 
november 2009 by amaah
Why The World's Poor Refuse Insurance
even without formal insurance, most people already have some version of a safety net: friends, family and--in truly catastrophic situations--government. "The challenge for insurance is to beat those other mechanisms, not to beat nothing,"
economics  microfinance  debt  insurance  humanfactors  poverty  strategy  decisions  Malawi  farming  africa  development  banking 
september 2009 by amaah
In Paris, Behavior Brigade Battles To Make Oui-Oui a Non-Non
on trying to stop public urination ... nuisance versus perception of victimless crime...
health  norms  sanitation  publichealth  crime  waste  policy  regulation  city  urban  Paris  social  values  nuisance  culture  perception  France  behaviour  humanfactors 
september 2009 by amaah
Google Books: A Metadata Train Wreck
A curmudgeonly hatchet job about the travails of metadata in a world of big data. The best part is rather the response from Google... Metadata is the eternal headache and human factors conflict with algorithmic purity. As an engineer I consider this an optimization effort that may well settle on local but not global maxima. These are the hardest problems in computer science mainly because they transcend mathematics and engineering.
metadata  data  research  computing  science  humanfactors  engineering  mathematics  automation  web  scale  optimization  technology  architecture  heuristics  design 
september 2009 by amaah
Clinical and Actuarial Judgment Compared
The rather surprising, and completely consistent, result of these studies is that there are no known cases where clinicians reliably out-perform actuarial methods, even when the statistical models are just linear classification rules, i.e., about as simple a model as you can come up with. In many areas, statistical classifiers significantly out-perform human experts. They even out-perform experts who have access to the statistical results, apparently because the experts place too much weight on their own judgment, and not enough on the statistics. Whether you think this is depressing news or not to some degree depends on your feelings about "clinical" experts.
science  statistics  medicine  judgement  health  humanfactors  decisions  modeling  mathematics  operations  operationsresearch  research  thinking  policy  strategy 
august 2009 by amaah
Bell Cords Make a Comeback on New York Buses
bell cord versus touch tape... “When you pulled the cord, you had a general feel — the cord in your hand, you heard the buzzer — of contacting the driver,” Mr. Fischler said. “You feel like you were doing something.”
bus  design  humanfactors  transportation  nyc  technology 
may 2009 by amaah
Same Cow, No Matter How You Slice It?
On finding cuts of beef that can be marketed at higher prices than ground beef.. The Denver was invented after meat and marketing experts spent more than $1.5 million and five years on the largest study anyone had ever done on the edible anatomy of a steer.

The point was to increase the $15.5 billion a year that people spend at the supermarket buying beef. The association thinks consumers may pay $5.99 a pound for a Denver steak. As ground beef, it’s about $2.99.
meat  food  beef  marketing  economics  strategy  humanfactors  cuisine  manufacturing  agribusiness  naming 
may 2009 by amaah
How False Rumors Can Cost Lives
On the continuing impact of false rumours - the canonical example Tuskegee experiment's effect on AIDS prevention in the black community.. an update for the web age
science  rumour  conspiracy  distribution  diffusion  history  belief  networks  humanfactors  disease  health  publichealth  flu  pandemic  medicine 
april 2009 by amaah
From X-Rays to Silly Putty via Uranus: Serendipity and its Role in Web Search (pdf)
giving that much of the value of the web is manufactured serendipity, how does one trade off that utility function against more directed uses?
serendipity  research  humanfactors  search  technology  personalization  software  web  marginalia  internet  conversation  filetype:pdf  media:document 
april 2009 by amaah
When Humans Need a Nudge Toward Rationality
Case studies in architectures of control and behavioural economics... "The flies in the men’s-room urinals of the Amsterdam airport have been enshrined in the academic literature on economics and psychology. The flies — images of flies, actually — were etched in the porcelain near the urinal drains in an experiment in human behavior. After the flies were added, “spillage” on the men’s-room floor fell by 80 percent."
design  economics  architecture  humanfactors  regulation  control 
february 2009 by amaah
Voyagers and voyeurs: Supporting asynchronous collaborative visualization
mechanisms for asynchronous collaboration in the context of information visualization, recasting visualizations as not just analytic tools, but social spaces. Martin Wattenberg's research on the stories we tell about data and how we visualize it. Man, I miss the Cambridge office
collaboration  visualization  technology  software  storytelling  annotation  social  web  internet  communication  communities  interaction  design  narration  data  exploration  analysis  research  observation  culture  usability  humanfactors 
january 2009 by amaah
Models of statistical distribution
When I carried out fieldwork in Ghana during the 1960s, I was amazed by how migrants found their relatives, after traveling 500 miles to an unknown city of a million people. They had no addresses or phone numbers written down. When they arrived in the central lorry park, they would look for someone wearing Northern dress and ask him where they could find people like themselves. Directed to a particular district, they would seek out a leading figure in the ethnic community. They might then be directed to someone else from their home village. By all means, within an hour or two, they would be sitting with their relative. These African migrants knew that we live in small worlds connected by fewer links than most of us imagine. They used contingent human encounters and network hubs like local big men, not street maps. Their method was news to me then, but it shouldn’t be now.
communities  networks  distribution  modeling  humanfactors  sociology  social  anthropology  statistics  migration  immigration  information  flow 
january 2009 by amaah
The Six Dumbest Ideas in Computer Security
ere have been numerous interesting studies that indicate that a significant percentage of users will trade their password for a candy bar, and the Anna Kournikova worm showed us that nearly 1/2 of humanity will click on anything purporting to contain nude pictures of semi-famous females. If "Educating Users" is the strategy you plan to embark upon, you should expect to have to "patch" your users every week. That's dumb.
security  technology  design  internet  humanfactors  software  programming  operations  networks  development  BestPractices 
january 2009 by amaah
Being Accurate is Not Enough: How Accuracy Metrics have hurt Recommender Systems
compare with the ACM paper on measuring monotony of recommendation results... humans like a little inaccuracy, it enhances the conversation...
recommendations  systems  mathematics  algorithms  accuracy  technology  software  strategy  humanfactors 
november 2008 by amaah
Check Cashers, Redeemed
very interesting piece on check cashing firms - usurious but convenient for the unbanked. Commercial banks impose heavy hurdles for the poor - and the strategy of colossal fees actually drives people to check cashing, payday advance and the like...
banking  culture  finance  microfinance  convenience  debt  humanfactors  strategy  remittances  economics  observation  USA  credit  poverty  transactions  friction  regulation 
november 2008 by amaah
Putting the collaborator back into collaborative filtering (pdf)
on the impact of human factors on the effectiveness of recommendation systems targeting the Netflix prize... compare to Activity Rank and Tanamoto approaches
recommendations  humanfactors  design  algorithms  technology  mathematics  analysis  research  performance  optimization  decisions  software  systems  via:greglinden  filetype:pdf  media:document 
october 2008 by amaah
In Decade of Unlimited Rides, MetroCard Has Transformed How the City Travels
case study on price discrimination and the effects of predictable pricing on consumer behavior. Operators can deal with capacity planning and take the float from customers while users can plan accordingly
transportation  pricing  pricediscrimination  economics  technology  nyc  NewYork  systems  networks  prepaid  Optimization  transaction  costs  humanfactors 
july 2008 by amaah
Appeasing the Gods, With Insurance
As Stevie Wonder sang: Superstition is the way... More evidence on how human being's are wired to see patterns where there are none, coincidence and correlation that doesn't bear scrutiny. Why settle for statistics when magic will suffice.
humanfactors  statistics  psychology  research  behaviour  magic  superstition  cognition 
may 2008 by amaah
The $100,000 Keying Error
If a form doesn't validate that you enter exactly 11 digits into the bank account field, should the bank be liable for you entering an extra digit in the field and transfering money to the wrong account. A human factors parable
error  validation  forms  banking  finance  software  cognition  comprehension  humanfactors  web  internet  risk  engineering  computing  html  design  architecture  law  automation 
april 2008 by amaah
Up and Then Down
Elevators young man, elevators... Colson Whitehead was on to something when he wrote The Intuitionist...
Design  urban  city  engineering  social  economics  elevators  interaction  humanfactors  technology 
april 2008 by amaah
Probe: Engineer's actions triggered Florida blackout
Tuesday's massive power outage in Florida was caused by human error. A field engineer was diagnosing a switch that had malfunctioned. Without authorization, the engineer disabled two levels of relay protection. The Human Factor
error  humanfactors  accident  systems  operations  technology  resilience  hardware  networks 
march 2008 by amaah
Common causes of performance problems and outages
In roughly the order 1. Network Engineers (What's this command do?) 2. Power failures (What's this switch do?) 3. Cable cuts (Backhoes, enough said) 4. Hardware failures (What's that smell?) 5. Congestion (More Bandwidth! Captain, I'm giving you all she's
bestpractices  networks  operations  error  technology  telecom  resilience  humanfactors  hardware  systems 
february 2008 by amaah
Is ‘Do Unto Others’ Written Into Our Genes?
Dumbfounding led him to view morality as driven by two separate mental systems, one ancient and one modern, though the mind is scarcely aware of the difference. moral intuition and moral judgment — came after language, when people became able to articul
morality  biology  philosophy  evolution  brain  science  research  altruism  intuition  psychology  values  humanfactors 
september 2007 by amaah
Conundrum 65: Taxi Driver Braking Style
In which we consider the large issues of our time starting from the eternal mystery: the peculiar relationship of taxi drivers with their car's braking system. Why do taxi drivers brake the way they do? Inquiring minds want to know.
taxi  economics  observation  markets  billing  transaction  costs  pricing  regulation  culture  conversation  technology  automation  adoption  humanfactors  toli 
september 2007 by amaah
As Strike Looms, Mayor Vows to Install Taxi Devices
Taxi Workers oppose high-tech touch-screen video systems allow passengers to watch television, make credit-card payments using a global-positioning device that tracks the cab follow their ride on an electronic map. diminish drivers’ incomes, given the c
taxi  cab  technology  billing  payment  transaction  costs  regulation  NewYork  privacy  maps  automation  humanfactors 
september 2007 by amaah
The Social Norm Of Leaving The Toilet Seat Down: A Game Theoretic Analysis
Putting one's economics, mathematics and theoretical training to address the important issues. The issue of whether the toilet seat should be left up or down after use seemingly generates a lot of passion among the parties concerned, however, scientific i
absurd  economics  gametheory  analysis  science  research  mathematics  probability  behaviour  humanfactors  social  humour  Optimization  psychology  relationships  theory  sociology  statistics 
august 2007 by amaah
The Whys of Mating: 237 Reasons and Counting
on why we have sex - the Royal We that is. The thing is that beyond biology there is still the mystery of the human mind, our inability to match words with action, our propensity for rationalization
sex  biology  motivation  life  research  psychology  humanfactors  navelgazing  deception  desire  attraction  entertainment  language  communication  rationalization 
august 2007 by amaah
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