lesteph + smem   195

Vauxhall England Twitter blunder reveals squad’s passport numbers to all and sundry | The Drum
England sponsors Vauxhall have been left red-faced after their social media team inadvertently tweeted the passport numbers of the entire squad to the world in error.
smem 
june 2014 by lesteph
BBC News - Sports Direct hit by breastfeeding protests across UK
The Mrs has been taking part in a social media-organised brand protest:
smem  protest 
may 2014 by lesteph
When a flower shop breaks the news to you that Nelson Mandela has died, it’s time for journalism to have a think | David Higgerson
RT @davidhiggerson: Journo blog: When a flower shop breaks the news to you that Nelson Mandela has died, it’s time for a journalism...
smem  gcn  training  journalism 
december 2013 by lesteph
Brands Expected to Respond Within an Hour on Twitter [Study] - Search Engine Watch (#SEW)
According to research put out by Lithium Technologies, more than 70 percent of users expect to hear back from the brand they’re interacting with on Twitter, and 53 percent want a response within the hour
smem  gcn  training 
november 2013 by lesteph
British Gas hit by backlash over 10% price hike
"It is just ridiculous that they had set this up on the day of this huge price hike. They should have been prepared for vitriol and a backlash, but to exacerbate it by holding an 'ask me anything' session is ridiculous"
smem  askbg 
october 2013 by lesteph
Navy reports news of shooter in real-time on Twitter | Articles | Home
An armed assailant wounded several people at the Naval Sea Systems Command Headquarters building at the Washington Navy Yard on Monday morning.

Anyone who follows the U.S. Navy on Twitter knew about the incident while the shooter was in the building because the Navy tweeted about it in real time
smem 
september 2013 by lesteph
Man Buys Promoted Tweet to Complain About British Airways
In a real-life instance of the little guy challenging a giant corporation, Twitter user Hasan Syed has taken on British Airways by buying a promoted tweet to complain about his father's lost luggage.
smem  customer  service  training 
september 2013 by lesteph
China’s ‘Black PR’ Industry Uses Social Media Influencers to Spread False Gossip - PRNewser
"These companies enlist “influencers”—that’s right, the same social media mavens that brands want so badly—to spread these rumors and give them a veneer of believability. That means politicians, prominent businessmen and even pop stars could be paid to distribute lies about people they don’t even know"
smem  crisis 
august 2013 by lesteph
« earlier      
per page:    204080120160

related tags

altimeter  anti-marketing  apology  asiana  askbg  auto-scheduled  aviva  badtweet  blog  bodyform  bp  brandjack  breach  brisbane  buzzfeed  campaign  cards  case  casestudy  chevron  china  claremont  comms  community  competitor  cook  coverage  crash  crisi  crisis  crisiscomms  cross  customer  cybersecurity  data  defence  degreading  digitalengagement  disaster  dm  dropbox  emergency  emergeny  empathy  employee  epa  example  facebook  fake  fedex  fire  gcn  gmp24  gym  hashtag  helicopter  hmv  hoax  horsemeat  hub  humour  hyundai  instagram  journalism  kosher  malaysia  media  need  negative  news  ning  o2  oil  paypal  police  pr  presentation  protest  qanta  qantas  queensland  red  reddit  reputation  response  riotcleanup  rumour  sandy  service  simulator  smcc12  smem  socialmedia  socialsimulator  sorry  study  sympathy  syria  tesco  tesla  thomas  training  troll  tweet  twitter  typology  ukraine  usa  userforum  usps  visualisation  wig  wonga  youtube 

Copy this bookmark:



description:


tags: