user-experience   1119

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From #SXSW: What do your fans really want from you?
From SmartBlog: At the South by Southwest Interactive session “I May ‘Like’ You, But I’m Not In ‘Like’ With You,” R/GA’s Chloe Gottlieb explained that getting an audience to engage with your business isn’t just about collecting “likes” or followers or offering prizes — its about creating engaging, interactive experiences that meet your audience’s needs.
customer-experience  facebook  user-experience 
9 weeks ago by unison

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